Job description Job Title: Operations Executive Location: Bangalore, India Employment Type: Full-time About Us We are a fast-growing EdTech company revolutionizing the learning experience for students and professionals. If you are passionate about sales, have a knack for building relationships, and want to grow in a dynamic and rewarding environment, we’d love to have you on board! Key Responsibilities: Student Support & Engagement: Communicate politely and professionally with students, especially when addressing queries or concerns. Handle challenging or confused students with empathy and patience via phone, messages, or email. CRM Management: Maintain and update student records accurately using CRM tools. Ensure data integrity and timely updates for smooth internal coordination. Access & Technical Support: Guide students in accessing their classes and learning materials. Offer technical support and walkthroughs to help them navigate the platform with ease. Onboarding Coordination: Take ownership of the post-sales student onboarding process. Ensure all necessary access, information, and orientation is provided on time. Communication: Act as a bridge between students and various departments (sales, academic, and technical), ensuring smooth communication and quick resolution of issues. Requirements: Bachelor’s degree in any discipline (preferred in Education, Business, or related fields). 0–1 year of experience in operations, customer support, or similar roles (preferably in an EdTech or education-related company). Good command of written and spoken English. Ability to handle calls, emails, and chat support in a professional manner. Familiarity with CRM tools (e.g., Zoho, Salesforce, or similar) is a plus. What we Offer: Opportunity to work with a growing and dynamic EdTech company. Friendly and supportive team environment. Learning and development opportunities. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 05/06/2025
Job description Job Title: Operations Executive Location: Bangalore, India Employment Type: Full-time About Us We are a fast-growing EdTech company revolutionizing the learning experience for students and professionals. If you are passionate about sales, have a knack for building relationships, and want to grow in a dynamic and rewarding environment, we’d love to have you on board! Key Responsibilities: Student Support & Engagement: Communicate politely and professionally with students, especially when addressing queries or concerns. Handle challenging or confused students with empathy and patience via phone, messages, or email. CRM Management: Maintain and update student records accurately using CRM tools. Ensure data integrity and timely updates for smooth internal coordination. Access & Technical Support: Guide students in accessing their classes and learning materials. Offer technical support and walkthroughs to help them navigate the platform with ease. Onboarding Coordination: Take ownership of the post-sales student onboarding process. Ensure all necessary access, information, and orientation is provided on time. Communication: Act as a bridge between students and various departments (sales, academic, and technical), ensuring smooth communication and quick resolution of issues. Requirements: Bachelor’s degree in any discipline (preferred in Education, Business, or related fields). 0–1 year of experience in operations, customer support, or similar roles (preferably in an EdTech or education-related company). Good command of written and spoken English. Ability to handle calls, emails, and chat support in a professional manner. Familiarity with CRM tools (e.g., Zoho, Salesforce, or similar) is a plus. What we Offer: Opportunity to work with a growing and dynamic EdTech company. Friendly and supportive team environment. Learning and development opportunities. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 05/06/2025
We’re Hiring! | Business Development Associate @ Learnbay Looking to be a part of something big, meaningful, and insanely rewarding? Location: HSR Layout At Learnbay, we’re redefining what EdTech feels like — no rigid rules, no robotic sales calls, and absolutely zero burnout vibes. Just a supercharged, peaceful team that delivers impact every single day. Who Are We? An EdTech with a soul—where learning and working feels different. 10+ years in the industry | 2L+ learners transformed. A culture-first org where high performance meets high peace. 5.5-day work week (Sat half-day, Sun off). True growth & job security—for everyone. And yes, we offer perks you won’t find anywhere else in EdTech. The Role: Senior Business Development Executive You’ll be the bridge between Learnbay and the next generation of tech disruptors—consulting, guiding, and helping learners enroll in high-impact programs across: Data Science | GenAI | DSA & System Design | DevOps & Cloud | Cybersecurity | and more. Key Responsibilities Lead consultative calls that guide learners to the perfect program. Drive enrollments by matching aspirations with the right tech courses. Stay sharp with market insights and tech upskilling trends. Build meaningful relationships that go beyond a single conversation. Collaborate with marketing & product teams to keep Learnbay ahead of the curve. We’re Looking For 1+ year experience selling to working professionals in B2C EdTech Expert in consultative selling & objection handling Great communication & relationship-building skills Tech-savvy with strong awareness of data science, GenAI, DSA, etc. A self-starter with an entrepreneurial mindset and leadership drive Why You’ll Love Working With Us Impact lives by guiding real career transformations. Be part of a fast-moving, mission-driven team. Real growth opportunities where your ideas matter. A work-life balance that actually exists in EdTech. Sound like your kind of place? Send your resume and a standout cover letter to palak.banker@learnbay.co Let’s build the future of tech careers—together. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Expected Start Date: 21/06/2025
We’re Hiring! Position: Refunds Executive (Female) Experience: 1–2 years (preferably in EdTech, finance, operations, or customer support) Location: HSR Layout, Bangalore Work Mode: Work from Office | 5 days a week Salary: Up to ₹30,000/month Are you detail-oriented, organized, and passionate about ensuring smooth customer experiences? Join our growing EdTech team and help manage and process student refunds efficiently! Key responsibilities include: Processing and tracking student refund requests Coordinating with the finance team for timely disbursements Maintaining accurate records and reports Handling related student or internal queries Requirements: Graduation in commerce, business administration, or related field Strong communication skills and attention to detail Basic Excel knowledge and familiarity with financial processes If you or someone you know is interested, please DM me or share your CV - [email protected] Let’s connect and build something impactful together! #Hiring #EdTechJobs #BangaloreJobs #RefundsExecutive #Finance #Operations #WorkFromOffice #WomenAtWork Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person
Description Company: Learnbay Location: HSR Layout, Bangalore Experience: 1+ Years Job Type: Full-Time Sallary: 30k/month Department: Operations About Learnbay Learnbay is a leading edtech platform offering professional courses in data science, AI, and other emerging technologies. Our mission is to bridge the gap between career aspirations and market demands through high-quality, industry-relevant training. Role Overview: We are seeking an Operations Executive with a minimum of one year of experience in managing operational tasks and resolving escalations. The ideal candidate will be responsible for ensuring smooth day-to-day operations, addressing escalated issues promptly, and supporting the internal teams to maintain high standards of service delivery. Key Responsibilities: Act as the primary point of contact for escalation cases from students or internal teams.Investigate and resolve operational and service-related escalations in a professional and timely manner. Coordinate with academic, technical support, sales, and other internal departments to resolve issues. Monitor active cases to ensure adherence to SLAs (Service Level Agreements).Maintain accurate records of all escalations and resolutions. Identify recurring issues and work with the team to improve processes and prevent future escalations. Assist in the smooth onboarding of students and provide operational support throughout their learning journey. Support the Operations Manager in reporting and documentation. Requirements: Bachelor’s degree in any discipline.Minimum 1 year of experience in operations or customer support, preferably in the edtech or service sector.Strong communication and interpersonal skills.Ability to stay calm under pressure and handle conflict resolution effectively.Good organisational and multitasking abilities.Basic proficiency in MS Office and CRM tools. Preferred Skills: Prior experience in escalation management.Exposure to student or customer lifecycle operations in an edtech setup.Familiarity with tools like Freshdesk, Zoho, or similar platforms. Why Join Learnbay? Work in a fast-growing and innovative edtech environment.Opportunity to work with passionate professionals and industry experts.Dynamic work culture located in the heart of Bangalore's startup hub – HSR Layout .Interested Candidate, send resume: [email protected] Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person