6 Learning Operations Jobs

The role of Communications Associate Manager at Accenture requires a confident individual with an outgoing personality and the ability to think creatively and communicate ideas effectively. You will be responsible for supporting the planning, execution, and coordination of communications programs across sales training programs, as well as developing programs across various channels. Your role will involve supporting communications and message development, production, promotion, and measurement with agility and adaptability in a fast-changing digital world. You must be willing to learn new tools and technologies to help clients transform their business successfully. As part of the Learning & Collaboration team, you will work on the end-to-end Learning and Development activities, aligning with the entity's learning strategy. Your responsibilities will include defining and developing organizational learning strategies and operating models to enhance workforce capabilities and drive business results. Effective stakeholder management will be crucial, involving identifying, analyzing, and engaging project stakeholders to ensure alignment with objectives. To excel in this role, you should possess strong written and verbal communication skills, along with a Bachelor's degree in a related field or equivalent experience. With at least 10 years of communications experience, you should be able to design and develop communication products using innovative techniques to deliver targeted messages effectively. Your communication efforts should engage recipients and improve retention through various mediums such as infographics, videos, and other creative formats. Critical thinking, program and project management, change adoption, effective verbal and written communication, and strong PMO skills are essential for this role. You will be responsible for developing communication content to convey leadership messages, executing employee communications programs, and managing multiple projects effectively. Key responsibilities include evolving communications strategy, project and program management, solution scoping, message development, campaign management, and execution. You should demonstrate strong written and oral communication skills, the ability to influence and drive initiatives, and experience in managing communications across multiple geographies and time zones. Additionally, you will collaborate with stakeholders for leadership endorsements, draft learning newsletter articles, reports for client leadership, and support the development of program web pages. Desirable skills such as PowToon, visual presentation skills, visual communication, and Photoshop knowledge are beneficial but can be learned on the job. The role of Communications Associate Manager at Accenture offers an exciting opportunity to work on impactful communication initiatives and contribute to the organization's learning and development activities.,

As an Assistant Manager-Learning and Development at Worldline, you will play a crucial role in the establishment of a global learning competence center and coordination of learning projects across the organization. You will collaborate closely with HR communities, subject matter experts, and other stakeholders to identify learning needs, develop learning solutions, and successfully implement these solutions within the company. Your responsibilities will include contributing to the roll-out of service delivery as per the ITIL process model for Learning operations/support services, being a champion for SAP SuccessFactors-related queries, ensuring efficient delivery of LMS-based services, managing the deployment of complex learning activities, collaborating with learning content providers, developing and deploying learners" feedback/evaluation of curriculum and courses, and supporting in the delivery of global learning projects. We are looking for an Assistant Manager-Learning with a Bachelor's/Master's degree in business administration, Human Resources, Engineering, or related field, along with 8-10 years of experience managing learning and development COE in an IT company. Proficiency with SuccessFactors SAP LMS is essential, and certification would be a plus. You should have a team-oriented mindset, good service delivery experience, excellent English communication skills, strong leadership abilities, and proficiency in O365. Experience in content authoring tools and instructional design would be a plus. Home working is possible as per India HR policy, and working time aligns with the European service window. If you are someone who can drive positive change, step up, and show what's next, with a passion for learning and growth, then this role at Worldline is ideal for you. Join us in shaping the evolution of learning within our organization and contribute to our growth and development initiatives. Learn more about life at Worldline and explore opportunities at jobs.worldline.com.,

About Hurix Digital: Hurix Digital is a leading provider of digital content, learning, and technology solutions to enterprises and educational institutions worldwide. They are passionate about enabling learning transformations and empowering their people to grow through continuous skilling, innovation, and collaboration. Position Overview: As an energetic and detail-oriented Executive / Sr. Executive Learning and Development at Hurix Digital, you will be a key player in driving learning initiatives, coordinating training programs, enhancing employee capability, and supporting the culture of continuous development. Your role demands strong coordination skills, a deep passion for learning, hands-on experience with LMS tools, and the ability to work collaboratively across teams. Key Responsibilities: - Coordinate and execute end-to-end learning programs covering onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives. - Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions both virtually and in-person. - Manage and update the Learning Management System (LMS), ensuring proper recording and maintenance of courses, enrollments, and feedback. - Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback. - Track learning participation, completion rates, and training effectiveness metrics, sharing regular reports with leadership. - Assist in content curation, microlearning programs, and digital learning initiatives utilizing innovative tools and AI-driven platforms. - Support the development of career paths, competency frameworks, and personalized learning journeys for employees. - Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development. - Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs. Key Skills & Competencies: - 3 years of experience in Learning and Development / HRD roles in fast-paced environments. - Strong hands-on experience with LMS platforms, training coordination, and learning operations. - Excellent communication skills both written and verbal. - Strong project management, organizational, and multitasking abilities. - High attention to detail and ability to analyze learning data and generate insights. - Creative thinker with a passion for innovation in learning methodologies. - Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools. - Proactive, self-motivated, and able to thrive in a hybrid work environment. Qualifications: - Bachelor's or Master's degree in Human Resources, Education, Psychology, Business Administration, or a related field. - Certifications in L&D, Instructional Design, or Digital Learning would be an added advantage. Why Join Us - Be part of an organization that values continuous growth, learning, and employee empowerment. - Opportunity to work on cutting-edge digital learning projects. - Exposure to global best practices in learning design and delivery. - Work in a hybrid model combining flexibility with collaborative in-office experiences.,

What you will do This role is part of the Technology Organizational Effectiveness (OE) team which is responsible for overseeing learning and performance, talent development, communications, and organizational change management. The ideal candidate for this role will be an evangelist for learning and performance with a high emotional IQ and a thirst for completing programs that support learning and staff development. This candidate will support the implementation of key Training, Staff Development, and Learning Operations programs with the ability to complete a variety of tasks. People are at the heart of what we do, and the OE team works to enable the Digital, Technology and Innovation (DTI) function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the DTI organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: The OE Senior Associate will be critical member of the Learning Operations program which is a part Technology Learning and Performance strategy. Activities include: Deliver on Program tasks within established timelines. Customer Engagement Execution of Communications Campaign Domain Expert of Learning Operations Processes Support the maintenance of Program Analytics & Dashboards Participation in critical Learning & Performance initiatives Masters degree and 1 to 3 years of Learning, Talent Development, and Compliance experience OR Bachelors degree and 3 to 5 years of Learning, Talent Development, and Compliance experience OR Diploma and 7 to 9 years of Learning, Talent Development, and Compliance experience 3+ years of learning, performance, and talent development experience 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans High emotional IQ Preferred Qualifications: Must-Have Skills: Demonstrated Program implementation skills Participate in problem solving, understand program needs, and support implementation of solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, powerful people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and rapidly changing priorities Professionally excels at interaction with all levels of management, staff and vendors Good-to-Have Skills: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Solid understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Soft Skills: High emotional IQ Excellent people and project management skills Ability to work cross-functionally with multi-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals

Business unit HR Shared Services/Service Delivery Reporting to Assistant Manager HR Shared Services Key stakeholders America Country HRs Direct reports Yes Duties & responsibilities Provide leadership and guidance to team members to manage Learning & Development deliverables and flow of day-to-day operations Timeliness, Accuracy & SLA to be achieved regularly Handle escalations from employees, HRs and other stakeholders Responsible for managing stakeholder expectations, including those of senior business leaders & HR Lead team in daily huddles, discuss and continuously improving on key operational metrics Quality Check on the Key/Critical Learning & Development transactions processed by team as defined in the Quality framework Demonstrate high proficiency in Cornerstone - Learning & Development processes and standard operating procedures with ability to resolve complex queries Complete participation in Operational Excellence Initiatives Monitor team performance and work on the low performing employees Accountable for setting team performance expectations, reinforcing goals, providing coaching and feedback on performance Proactively leads team to identify and implement continuous improvement initiatives to streamline information and processes, improve accuracy, and strengthen controls to achieve annual productivity goals Accountable for change management activities within the team for the seamless execution of new initiatives while keeping all stakeholders in HRSS and HR informed of changes prior to implementation Discover training needs and provide coaching. Encourage creativity within team and motivate team members Creating an inspiring team environment with an open communication culture Act as a backup for assistant manager by proactively taking the ownership as and when situation warrants Planning of resources and ensure proper and equitable work allocation Review process documentation by working closely with stakeholders Remain updated on all Client Communications and Changes in the organization and keep the team updated Discuss and devise a 30-60-90 Day action plan with direct reports and track the progress Work on the self-estimation analysis for activities/responsibilities aligned and deliver efficiencies Conflict management - Listen to team members feedback and resolve any issues or conflict Develop a strategy the team will use to reach its goal Work towards capacity building to ensure there are contingency plans in place for work Recognize high performance and reward accomplishments Effectively lead and develop a shared services team while creating a bench for succession planning Performance objectives Excellent teamwork interaction and leadership skills Highly self-motivated, organised and methodical Excellent customer service skills through use of efficient processes and tools Result oriented with the ability to manage competing priorities and multiple stakeholders Good relationship management capabilities Proactive in achieving results and seeking improvements Attention to detail and an ability to work fast paced environment and towards tight deadlines Excellent analytical and decision-making skills Ability to resolve problems and develop/implement innovative solutions to meet business requirements Key skills Demonstrated understanding of Learning & Development practices, processes & procedures Demonstrated success in identifying and resolving issues prior to escalation with strong issues management skills Excellent written and verbal communication skills Previous experience in Cornerstone. Knowledge of Workday HR would be an added advantage MS Office Suite skills (Word, Advanced Excel, PowerPoint, Outlook) Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Employee specification Bachelors/Masters degree in Human Resources or other related field 6-8 years of experience in HR Learning & Development or client services role preferred

Your new role challenging and future-oriented Key responsibilities Work with business and global learning teams to identify learning need and deliver learning programs that meet business and talent requirements Support talent management initiatives including performance management, career development, and succession planning. Delivery business critical initiatives around talent management and cultural alignment Manage end to end learning operations for virtual and in person programs Design and program manage leadership development and talent pool specific learning journeys Develop and manage learning and talent dashboards and evaluation/tracking mechanisms We dont need superheroes, just super minds. Background Required Degree in Human Resources, Education, Organizational Development, or a related field 3+ years of experience in learning and development and/or talent management Strong knowledge of adult learning principles and instructional design Strong communication, planning, and stakeholder management skills Proficiency with learning technologies and platforms (for learning operations and dashboard management)