7 Learner Support Jobs

As an intern at the company launched in 2019, you will be responsible for the following day-to-day tasks: - Handle learner support issues efficiently - Ensure active engagement by tracking class attendance, monitoring mock interviews and problem-solving progress, and proactively reaching out to inactive learners for re-engagement - Build strong relationships with learners to improve the net promoter score The company, Scaler, is India's leading tech education company that upskills working professionals and educates aspiring engineers. They offer two flagship programs - Scaler Academy and Scaler DSML, focused on building impact-driven tech talent. Learners are mentored by experts and leaders ...

As an intern with our company, you will be responsible for handling learner support issues efficiently to ensure a positive learning experience. Your day-to-day responsibilities will include actively engaging with learners by tracking class attendance, monitoring mock interviews and problem-solving progress, and proactively reaching out to inactive learners for re-engagement. Additionally, you will be expected to build strong relationships with learners in order to improve the net promoter score. Our company, Scaler, was launched in 2019 and is India's leading tech education company that focuses on upskilling working professionals and educating aspiring engineers. We offer industry-vetted cu...

Engage with students to guide them through program details, assist with queries And support their learning journey with timely follow-ups and coordination. Required Candidate profile Graduates with 6M - 1Y experience in customer-facing roles. Strong in communication, coordination, and learner support. Only Female Candidates are eligible.

Job description Senior executive - Learner Support The Senior Executive Learner Support is responsible for delivering high-quality service to learners by addressing queries, resolving concerns, ensuring smooth academic journeys, and maintaining strong learner engagement. This role acts as a bridge between learners and internal academic/support teams. Required Skills & Competencies: Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Customer-first attitude with empathy and patience. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and support tools is a plus. Microsoft Excel

As the IGCSE Facilitator, your primary responsibility will be delivering comprehensive instruction across subjects within the IGCSE curriculum. You will create a positive learning environment that encourages critical thinking and supports learners in reaching their academic goals. Your role involves preparing students for IGCSE examinations, monitoring their progress, and providing guidance to help them succeed. Your key responsibilities will include curriculum implementation, where you will plan, prepare, and deliver engaging lessons aligned with the Cambridge IGCSE syllabus. You will utilize diverse teaching methods to cater to various learning styles and abilities, incorporating technolog...

Senior executive - Learner Support The Senior Executive Learner Support is responsible for delivering high-quality service to learners by addressing queries, resolving concerns, ensuring smooth academic journeys, and maintaining strong learner engagement. This role acts as a bridge between learners and internal academic/support teams. Required Skills & Competencies: Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Customer-first attitude with empathy and patience. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and support tools is a plus.

Based on the search results for HeyCoach's Program Management Associate job description, here are the key skills required: Core Responsibilities & Associated Skills: Learner Support & Guidance: Personalized Guidance: Ability to understand individual learner challenges and goals, offering tailored assistance. Assignment Assistance: Helping learners navigate course materials, clarify instructions, provide explanations, and constructive feedback. Monitoring Progress: Regularly tracking and assessing learner progress, identifying areas for additional support, and maintaining detailed records. Customer Service/Learner Success: A strong focus on supporting learners throughout their educational jou...