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Customer Support Team Lead Learningshala.in

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Leader Customer Relationship Management at Learningshala.in in Delhi, India, your role will involve customer retention, analytical skills, team management, market segmentation, and enhancing the overall customer experience. Key Responsibilities: - Implement CRM strategy & operations within the EdTech domain - Manage customer lifecycle, lead nurturing, and retention strategies - Utilize CRM tools, automation platforms, and data analytics effectively - Collaborate with sales, product, and marketing teams for better outcomes - Bring innovative ideas to enhance learner experiences Qualification Required: - Proven experience in CRM strategy & operations in the EdTech sector - Expertise in cu...

Posted 1 week ago

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