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2.0 - 4.0 years
0 Lacs
india
On-site
DESCRIPTION We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . leading a team of business analysts, program managers or area managers. . Leading process improvements Key job responsibilities We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. A day in the life NA About the team NA BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
india
On-site
DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Amazon is seeking a Channel Relationship Management to work with our Last Mile Team managing end to end station operations and channel partner management. Primary Responsibilities . Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work. . Primarily responsible for coordinating with cross-functional teams and vendors to deliver customer orders through the last mile network. . Responsible for in-bound, outbound, delivery, returns and forward leg pick-ups, capacity utilization , network optimization & contingency planning. . Ensure high all around performance in quality and customer experience through our last-mile delivery and pick-up operations. . Liaise with training teams to develop and update training materials on an ongoing basis to incorporate the latest relevant content for transition to a problem-solving culture. . Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment . Ensure a data driven approach to solve problems and to develop solutions to reduce losses and optimize operational cost. Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
india
On-site
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you build to maximize customer satisfaction Amazon is seeking a Senior Program Manager who will be responsible for keeping our market place safe and customers delighted through innovative ideas. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and intelligence driven people. The ideal candidate is expected to operate with significant autonomy and discretion, influences internal & external teams. He/She will possess leadership experience in Quality and Delivery Excellence domain with respect to best in class real-time mechanisms and work with high performing teams across the globe. The individual must be capable to support and own proactive tactical & strategic management responses to address unique challenges. In this role you will experience a wide range of problem solving situations that require long term solutioning. We expect you to: - Set long-term vision and direction for team projects. - Scale strategies and expand past immediate department. - Solve the most complex and ambiguous projects of the broader organization. - Comfortably and skillfully flex among various tools according to the problem and data. - Derive recommendations from analysis that have impact on multiple teams and provide significant business value. - Understanding and adaptation of Quality Strategies according to the nature of our problems. - Influence other teams to ensure deadlines are met hold stakeholders accountable. - Effectively manage project resources create solutions to unexpected obstacles and re-allocate resources as necessary. - Work and represent the team on multi-team projects. - Interact with other teams to ensure coordination of efforts throughout the project and obtain buy-in as needed. - Influence development roadmap(s) to build scale and automation into execution, reporting and analysis. Key job responsibilities - Set long-term vision and direction for team projects. - Scale strategies and expand past immediate department. - Solve the most complex and ambiguous projects of the broader organization. - Comfortably and skillfully flex among various tools according to the problem and data. - Derive recommendations from analysis that have impact on multiple teams and provide significant business value. - Understanding and adaptation of Quality Strategies according to the nature of our problems. - Influence other teams to ensure deadlines are met hold stakeholders accountable. - Effectively manage project resources create solutions to unexpected obstacles and re-allocate resources as necessary. - Work and represent the team on multi-team projects. - Interact with other teams to ensure coordination of efforts throughout the project and obtain buy-in as needed. - Influence development roadmap(s) to build scale and automation into execution, reporting and analysis. - Continuously build network of talent inside and outside of company. - Create mechanisms to quickly on-board new talent to the organization mentor others. - Set and balance goals across team, optimizing performance against department goals and employee development. BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - 5+ years of experience working cross functionally with tech and non-tech teams - 5+ years of experience in program or project management - 5+ years of experience delivering cross functional projects - Bachelor's Degree in a quantitative field (engineering, economics, accountancy, math, stats) required - Minimum of 12 years of work experience in Operations Management/ Quality/ACES/Delivery Excellence - Proven experience in complex program management PREFERRED QUALIFICATIONS - Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment - Ability to work swiftly and successfully in a dynamic, ambiguous environment - Ability to meet tight deadlines and prioritize workloads - Experience with making large scale decisions for a network of sites - Proven experience utilizing SQL, Microsoft Excel and dealing with large sets of data - Proven working knowledge of Six Sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Van Managers for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking for a Van Manager who will lead the Van MOT channel for our AMZL delivery stations. In this role the candidate will be responsible for driving key : 1) Suitable fleet availability & capacity, 2) fleet utilization & costs, 3) fleet Compliance, Safety & Quality and 4) Execute all fleet product/ program launches & scale up. Along with the above workstreams, Van Manager will also be accountable for IHS/Fixed Fleet. Title: Van Manager Location: Mumbai Key job responsibilities Essential Functions -Job Description . : 1) Suitable fleet availability & capacity, 2) fleet utilization & costs, 3) fleet Compliance, Safety & Quality and 4) Execute all fleet product/ program launches & scale up Internal job description Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Loop competencies -- Basic qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred qualifications Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Key job responsibilities 1) Stakeholder management. 2) Cost Utilization. 3) Sustainability Charter BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
india
On-site
DESCRIPTION Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring UFF Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and monitor operations. Key job responsibilities . Monitor complete operations FC+ LM of the assigned site and suggest & deploy improvements . Coordinate with stakeholders for S&OP planning, HC planning, Quality metrices and other parameters . Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience - Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
4.0 - 6.0 years
0 Lacs
india
On-site
DESCRIPTION Managers - Risk Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team's defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. The Key to success in this role is the ability to understand the Transaction Management group's vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure - by using their exposure to team's technical or business areas, their understanding of Amazon's marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Sales Abuse Prevention Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Sales Abuse Prevention Operations. She/he consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. She/he takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. BASIC QUALIFICATIONS - 4+ years of operational and/or retail management experience - 2+ years of team management experience - Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level PREFERRED QUALIFICATIONS - Experience with operations, risk, fraud investigations etc. - Experience with six sigma tools and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
india
On-site
DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: . Quickly understand the business issues and challenges of Transportations operations identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. . Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. . Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: . Developing standard operating procedures. . Direct accountability for setting and meeting operational goals, strategic planning and forecasting . leading a team of business analysts, program managers or area managers. . Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
ahmedabad, gujarat, india
On-site
This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we&aposre working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you&aposll always focus on are the quality, customer experience, cost and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Proactively identify and lead cost improvement initiatives to make it an efficient operation Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Manage and improve the performance metrics to deliver quality, cost and customer experience. A day in the life Understand Warehouse operations thoroughly. Learn and understand best practices across Amazon network and implement in your own site Aid in implementation of new tools /products/ process to improve operations Keep a close understanding of Site metrics to understand improvement opportunities About The Team GSF Fresh Hub team is building Supply Chain for front end spokes. We manage a network of Hubs which supply grocery, produce, perishables to the spokes. As a new initiative we are seeking people who are nimble and agile similar to start-up culture. Basic Qualifications 3+ years of performance metrics, process improvement or lean techniques experience Bachelor&aposs degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&aposre applying in isn&apost listed, please contact your Recruiting Partner. Show more Show less
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we&aposre working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we&aposre working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you&aposll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Four key areas that you&aposll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Able to address operational and personnel issues affecting functional area. A day in the life Four key areas that you&aposll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Basic Qualifications 2+ years of employee and performance management experience Bachelor&aposs degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&aposre applying in isn&apost listed, please contact your Recruiting Partner. Show more Show less
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
As a Manager in Process Engineering within the Business Flow Tier 1 at the OEM, you will be responsible for overseeing various aspects related to production systems, process optimization, technical excellence, project and cost management, operational improvements, team leadership, performance, and compliance. With a professional qualification as an Engineering Graduate (B.Tech/BE) and 12-16 years of experience, your preferred industry background would ideally be in Automotive with Mechatronics or Lighting parts experience. Your key responsibilities will include designing, implementing, and maintaining efficient production systems, driving process optimization to enhance quality, cycle times, and machine availability using lean techniques and value engineering. You will be required to ensure technical excellence by developing validation plans, conducting root cause analysis, and providing technical input for new business bids. Project and Cost Management will be a critical part of your role where you will have to develop project plans, justify capital investments, and manage budgets effectively. Operational improvements will involve analyzing downtime, optimizing material usage, and ensuring accurate documentation within the process. Team Leadership will be essential as you identify and deploy the right skill sets, train and develop the team, and drive continuous improvement initiatives. You will also be responsible for establishing KPIs, driving process improvements, and ensuring adherence to safety and environmental regulations. Your responsibilities will extend to designing new Assembly Lines, Installation, Validation, Process Analysis, and Panel Wiring. You will be involved in creating documents such as PFD, PFMEA, CP, PCS, MCS, WI, Poka Yoke, Kaizen, and Validation for new Assembly Lines. Maintenance of Assembly Lines and Power Utility will be part of your role, including MTTR, MTBF, Preventive Maintenance, Productive Maintenance, SPM Machine Troubleshooting, PLC Programming, and AHU Chiller Preventive Maintenance. You will also play a crucial role in defining the process flow for new products, evaluating Engineering designs, and preparing layouts in 2D & 3D. Budget preparation as per instructions and guidelines will be another aspect of your responsibilities. The skills required for this role include process optimization, value engineering, operational improvements, project management, compliance management, PLC programming, design, preventive maintenance, lighting, process engineering, mechatronics, team leadership, KPI establishment, production system management, cost management, 3D layout preparation, technical excellence, lean techniques, root cause analysis, and maintenance.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
coimbatore, tamil nadu
On-site
The role in the Production Department requires you to focus on various aspects such as Laser Tonnage improvement, OEE yield monitoring, improving On-time closure of Production orders, ensuring Cut plates tonnage Adherence, and managing Laser cutting related tasks like CCSM Complaints, Incidents, and Employee Participation in Kaizen activities. You will also be responsible for Staff shift scheduling, monitoring Physical Stock vs SAP stock, Machine maintenance, Manpower allocation, Deburring section management, RM stock monitoring, identifying new suppliers if required, monitoring Laser Consumables, and performing OP Laser cutting. To excel in this role, you should have a minimum of 5 years of experience in Laser machine shop operations, proficiency in Lean Techniques, AutoCAD, SolidWorks, problem-solving skills, SAP knowledge, and experience in Team Management. The job is based in Coimbatore and requires a qualification of B.E/DIP - Mechanical with 5-7 years of overall experience. If you are interested in this challenging opportunity, please apply for the position.,
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Lucknow, Uttar Pradesh, India
On-site
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Additional Job Elements: Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities : You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speedinnovation has made us the global company that we are today. SKILLs REQUIRED: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience
Posted 1 month ago
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