15 Lean Sigma Jobs

As a Senior Software Engineer specializing in SAP Basis at Marlabs Innovations Pvt Ltd in Bangalore, India, you will be an integral part of our Global Technical Team managing multiple SAP systems. With 5-8 years of experience and a degree in Computer Science, Information Systems, or a related field, you will bring your expertise to oversee all aspects of Application Life Cycle Management for systems like ECC, BW, XI/PI, and more. Your responsibilities will include providing L2/L3 level support, performing system upgrades and patches, optimizing system performance through monitoring and analysis, managing database administration for various platforms, maintaining system integrity, providing technical support for SAP issues, and creating and maintaining SAP Basis documentation. Your role will also involve collaborating with cross-functional teams, driving continuous improvement initiatives, supporting Lean Sigma programs, and adhering to company policies and industry standards. To succeed in this role, you must possess strong analytical and problem-solving skills, demonstrate the ability to work autonomously in a fast-paced environment, and have a self-motivated work ethic. Your capacity to meet SLA timelines, stay up to date with relevant SOPs, and manage multiple priorities with a sense of urgency will be crucial. Additionally, you should be willing to travel occasionally, work on-call as needed, and be flexible with shift timings. At Marlabs, we are dedicated to creating a diverse and inclusive workplace where all employees are valued and respected. As an equal opportunity employer, we consider all candidates based on their qualifications, without discrimination based on race, gender, age, or any other characteristic protected by law. Join us in driving innovation and success through collaboration, excellence, and continuous learning.,

You will be responsible for designing and implementing a stable process across all solar module manufacturing plants. Your role will involve implementing best practices in manufacturing processes and integrating lean manufacturing principles. You will be accountable for establishing and monitoring process parameters for all production stages and driving process optimization initiatives to enhance efficiency, reduce costs, and ensure product quality. Collaboration with R&D and engineering teams, such as Production, Quality, and Equipment Maintenance, will be essential to align production processes with technological advancements. Your focus will be on strategizing and improving processes to implement best practices across all solar module manufacturing plants while enhancing competitiveness and cost efficiency. You will need to ensure no output loss and yield loss in case of equipment and raw material changes through effective process interventions. Additionally, you will be responsible for evaluating new/Alternate BOM development, conducting SPC and process capability analysis, and reducing manual dependencies through digital interventions and overall process enhancements. Monitoring plant performance output, identifying areas of improvement, and minimizing wastages will be crucial aspects of your role. You will be instrumental in delivering on Kaizen and lean sigma initiatives for continuous improvement while fostering a safety culture to ensure adherence to safety protocols and procedures. To be eligible for this position, you should hold a Bachelor's Degree in Electrical or Mechanical engineering and possess 12-20 years of experience in solar PV module manufacturing. Expatriates are also welcome to apply. Your communication skills will be vital as you liaise with senior management, contractors, material suppliers, OEMs, and other stakeholders to ensure alignment on project goals and timelines. Building a collaborative and inclusive team environment, promoting trust, engagement, and shared accountability, will be key to driving collective success in this role.,

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. Job Description Key Responsibilities: Process and Technology Consulting for BFS clients to transform their current operations using key technology levers like RPA , BPM, Analytics , Artificial Intelligence and ML and custom solutions. Work with Operations teams to identify reengineering opportunities upstream and downstream to streamline processes end to end by applying a structured, fact based, and disciplined methodology to influence Business Outcomes of BFS clients. Create and embed a continuous improvement framework focused on performance by diagnosing process improvement opportunities through research & analysis of data including customer journey mapping and business process mapping. Experience in front-line business consulting, presales support, crafting solutions, responding to RFXs and delivering presentations to management teams as part of service provider organizations Advocate for new ideas and process improvements to close gaps, reduce manual efforts, and enhance the customer experience. Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives. Build and manage project plans, create and run project portfolio management efforts, and work to become a trusted advisor to senior-level client staff Work cross functionally with sales, transition, operations, service and back office functions to improve processes throughout the business. Inform, influence, negotiate & persuade internal/external stakeholders in relation to digital transformation initiatives Desired Skills and Experience: 7-10 years of experience with a major consulting firm or 7 years of experience in a corporate role delivering strategy and operations projects for BFS clients with an emphasis in business transformation at the intersection of new operating models and new digital technologies Expert at Lean/Sigma, Process reengineering and Customer Journey mapping Well versed with newer solutions like RPA, BPM, Analytics, Artificial Intelligence, Chatbots, etc. Proficient in MS-Excel (VBA), PowerPoint and Data Visualization Tools such as Tableau, Power BI etc. Excellent program management skills including developing project plans, resourcing and budgeting projects, and managing a disciplined execution methodology with both internal (direct) and external (indirect) team members. Ability to analyze financial and operational data and synthesize findings in common business language. Good Domain understanding is desirable Ability to work with leaders in a matrix organization Excellent business writing and presentation & communication skills. Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time. Qualifications Graduate or MBA Show more Show less

Yash Technologies is currently seeking a Senior SAP QM Consultant with 6-10 years of experience in SAP QM. The ideal candidate should also possess secondary skills in SAP PP and be available to join within immediate to 30 days notice in Bangalore. As a seasoned SAP QM professional, you will be responsible for analyzing technical needs, collaborating with customers to develop project scope of work documents and Project Plans. The role requires solid SAP skills with a deep understanding of system functionality in QM and related areas such as PP, MM, and PM. It is essential to stay updated on the latest ERP releases and have strong HANA knowledge. The successful candidate should be able to work effectively in a virtual environment within a global organization, prioritize tasks in high-pressure scenarios, and demonstrate a commitment to quality and safety policies. Additionally, the role involves supporting Lean Sigma programs and activities to achieve set targets. If you meet the qualifications and are excited about this opportunity, please send your updated resume to Ponkam.sowjanya@yash.com. Join us in this dynamic role and contribute to our SAP Service Line's success. Thank you. Sowjanya Ponkam,

What you bring: Having a Banking/Payment Industry Experience between 4 -7 years as Business Analyst. Should have worked in end-to-end implementation of an IT solution in the Functional areas like SWIFT Processing, Clearing systems (e.g. RTGS - CHAPS /FED/NACHA etc.), Reconciliation and Investigations. Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs. Requires excellent understanding of organization s business systems and industry requirements. What you will be doing: Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. Responsible for most complex business and systems process analysis, design and simulation. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Recommends and facilitates quality improvement efforts. Collects data to identify root cause of problems.

As a Business Partner in Space & Presentation, you will collaborate with various cross functional teams across the organization including category buyers to understand key strategic priorities & own end to end program management for a specific business pyramid to bring these strategies to life in all our stores. You will be responsible for simplification and training of business strategy to enable your project team to deliver quality outcomes. You will project manage key business objectives & milestones by working with project teams to enable the most suitable product placement and presentation in stores. You will also play an integral role in finding the most efficient & effective solutions to various business/process challenges as well as troubleshooting to mitigate risk to key deliverables. You will play the role of a subject matter expert and lead mentoring as well as training new hires. In your role you will drive operational rigor within your business area by leveraging metrics. You will also be collaborating with a large cross functional team to deliver best business outcomes. Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: MBA degree (OperationsMgt/ ProjectMgtpreferred) or 4+ yrs. experience in retail operationsAdvanced project management skills: Competent in project management; has the ability to manage tight deadlines Strong logical thinking & analytical reasoning abilities Structure problem solving skills (such as Lean/SixSigma) with application experience of process improvement tools & techniques Ability to navigate through ambiguous situations andguide others Strong verbal & written communication skills: Ability to story tell using data Excel in developing strong partnership and stakeholder management Peer mentoring & training skills Stakeholder management with a strong skill for collaboration and engagement with a large group of global partners Advanced proficiency in Microsoft Excel, Word, PowerPoint (or similar) applications required Ability to navigate through ambiguous situations and guide others Ability to work well with a team and drive results through others

About us: Target is an iconic brand, a Fortune 50 company and one of America s leading retailers. Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $70 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target s resources and partnerships worldwide, merchandising works across product categories to create a localized shopping experience online and in our 1800 stores. Are you a creative problem solver who loves to see your work translate into real resultsCan you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right timeIf so, you will have success on one of our dynamic teams. A role with Space Presentation means you re on a mission to optimize store space product allocation, create most appealing product presentations and enhance in-store experiences for our guest while maximizing sales. We are responsible for ensuring the right item is on the right shelf in the right store. We do this by using data insights analytics to determine the optimal footage for each assortment for every store ( adjacency ) during the Space phase. Each stores assortment, which is curated keeping in mind guest demographic needs, is then assigned to a planogram (POG) developed during the Presentation phase. These planograms are built using presentation best methods and are then assigned the correct location in a store. We believe that strategically planning space allocation and presentation decisions will increase sales, improve guest satisfaction and reduce out-of-stocks. As a part of this team, you will partner with diverse cross-functional teams such as Merchandising, Store Design, Supply Chain, Marketing, Store Operations and Non-Retail Procurement from strategy to execution to achieve an inspiring and convenient in-store guest experience. As a Business Partner in Space Presentation, you will collaborate with various cross functional teams across the organization including category buyers to understand key strategic priorities own end to end program management for a specific business pyramid to bring these strategies to life in all our stores. You will be responsible for simplification and training of business strategy to enable your project team to deliver quality outcomes. You will project manage key business objectives milestones by working with project teams to enable the most suitable product placement and presentation in stores. You will also play an integral role in finding the most efficient effective solutions tovarious business/process challenges as well as troubleshooting to mitigate risk to key deliverables. You will play the role of a subject matter expert and lead mentoring as well as training new hires. In your role you will drive operational rigor within your business area by leveraging metrics. You will also be collaborating with a large cross functional team to deliver best business outcomes. Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: MBA degree (OperationsMgt/ ProjectMgtpreferred) or 4+ yrs. experience in retail operations Advanced project management skills:Competent in project management; has the ability to manage tight deadlines Strong logical thinking analytical reasoning abilities Structure problem solving skills (such as Lean/SixSigma) with application experience of process improvement tools techniques Ability to navigate through ambiguous situations andguide others Strong verbal written communication skills:Ability to story tell using data Excel in developing strong partnership and stakeholder management Peer mentoring training skills Stakeholder management with a strong skill for collaboration and engagement with a large group of global partners Advanced proficiency in Microsoft Excel, Word, PowerPoint (or similar) applications required Ability to navigate through ambiguous situations and guide others Ability to work well with a team and drive results through others

Job description As a Business Partner in Space & Presentation, you will collaborate with various cross functional teams across the organization including category buyers to understand key strategic priorities & own end to end program management for a specific business pyramid to bring these strategies to life in all our stores. You will be responsible for simplification and training of business strategy to enable your project team to deliver quality outcomes. You will project manage key business objectives & milestones by working with project teams to enable the most suitable product placement and presentation in stores. You will also play an integral role in finding the most efficient & effective solutions to various business/process challenges as well as troubleshooting to mitigate risk to key deliverables. You will play the role of a subject matter expert and lead mentoring as well as training new hires. In your role you will drive operational rigor within your business area by leveraging metrics. You will also be collaborating with a large cross functional team to deliver best business outcomes. Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: MBA degree (OperationsMgt/ ProjectMgtpreferred) or 4+ yrs. experience in retail operationsAdvanced project management skills: Competent in project management; has the ability to manage tight deadlines Strong logical thinking & analytical reasoning abilities Structure problem solving skills (such as Lean/SixSigma) with application experience of process improvement tools & techniques Ability to navigate through ambiguous situations andguide others Strong verbal & written communication skills: Ability to story tell using data Excel in developing strong partnership and stakeholder management Peer mentoring & training skills Stakeholder management with a strong skill for collaboration and engagement with a large group of global partners Advanced proficiency in Microsoft Excel, Word, PowerPoint (or similar) applications required Ability to navigate through ambiguous situations and guide others Ability to work well with a team and drive results through others

Marlabs Innovations Pvt Ltd is seeking a Senior Software Engineer - SAP Basis with 5-8 years of experience. The ideal candidate should have a Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. You should be able to work in a virtual environment, effectively prioritize tasks in a high-pressure setting, and demonstrate autonomy and self-motivation in a fast-paced and complex work environment. It is essential to have the ability to meet SLA timelines, stay updated with relevant SOPs, and possess an analytical mind with problem-solving skills. As a Senior Software Engineer - SAP Basis, you will be responsible for providing L2/L3 level support for multiple SAP systems like ECC, BW, XI/PI, SCM, SOLMAN, BOBJ, EP, GRC, HCM, and non-SAP components. Your role will involve overseeing all aspects of Application Life Cycle Management, database administration with a focus on ORACLE, MS SQL, HANA DB, as well as maintaining the integrity of SAP and non-SAP environments. You will also be required to provide technical support for SAP issues, perform system refreshes, client copies, server migrations, and create/maintain documentation related to SAP Basis operations. Moreover, you will need to liaise with cross-functional teams and business users to drive continuous improvement initiatives, support Lean Sigma programs, and ensure compliance with the company's safety and quality policies. The position may require 10% global travel, occasional on-call work, and a willingness to work outside regular shift timings. Marlabs Innovations Pvt Ltd is an equal opportunity employer committed to fostering a diverse and inclusive workplace based on qualifications rather than characteristics protected by law. If you meet the requirements and are looking to join a dynamic team focused on digital solutions and data-driven outcomes, we encourage you to apply for the Senior Software Engineer - SAP Basis position at Marlabs Innovations Pvt Ltd.,

The candidate we are looking for should be proficient in performance tuning, troubleshooting, and proactive maintenance with the goal of providing excellent system reliability, performance, maintaining system integrity, and maximizing uptime. As a part of the global technical team, you should be flexible to adapt to dynamic environments and motivated to drive daily operations, recommendations, and management of improvement initiatives across the landscape. Key responsibilities include providing SAP Basis L2/L3 level support as part of the Global Technical Team managing multiple SAP systems like ECC, BW, XI/PI, SCM, SOLMAN, BOBJ, EP, GRC, HCM along with non-SAP components like SEAL, TREX, IXOS, IDOS, and all aspects of Application Life Cycle Management. Hands-on experience in migrating SAP workloads from on-prem to Azure cloud and performing S4 Hana upgrades is essential. You will be responsible for identifying problem trends, evaluating performance statistics, and daily monitoring to optimize SAP systems. Proficiency in database administration with a focus on ORACLE, MS SQL, HANA DB, and underlying operating systems is required. Additionally, you should be proficient in SAP Printer/Spool administration, maintaining the integrity of SAP & Non-SAP environments, and creating & maintaining SAP Basis documentation. Adherence to SAP Basis on-call support, liaising with cross-functional teams and business users, and providing technical support for SAP issues are also part of the role. An analytical mind with a problem-solving aptitude is crucial for success in this position. The ideal candidate should have 7-10 years of related work experience and a Bachelor's degree in Computer Science, Information Systems, or a related field. Knowledge of Lean Sigma is preferred but not required. Ability to work in a virtual environment, effectively prioritize tasks in a high-pressure environment, work autonomously, and manage multiple priorities with a sense of urgency are essential skills. Compliance with company policies, safety, and quality standards is a must. You should be willing to travel up to 10%, including global travel, and be available for rotational on-call work. A proactive approach towards continuous learning, unlearning, and relearning is encouraged at YASH, which offers a career-oriented skilling model and a supportive team environment. Our workplace is based on principles of flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, support for the realization of business goals, stable employment, and an ethical corporate culture.,

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Manager within the Account Health Support (AHS) team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to assist our third-party business partners better serve their customers. The ideal candidate for this position has a good record of customer obsession, a passion for employee development and a keen interest in process improvement. This candidate would be solution focused, passionate about people management, driven to nurture a culture of innovation and reinforce the value of the Amazon leadership principles. Other key requirements include multi-tasking ability, inclusivity, good interpersonal skills, coaching in a toward culture and being tenacious, enthusiastic, and an effective team player. This position requires a candidate who has a good technical and analytical aptitude, business acumen, exceptional organizational, people and process management, an inquisitive nature and the ability to stay focused and keep up with our continuous and fast-paced growth while motivating others to meet the daily challenges of an extremely timeline-driven environment. They are comfortable in a fast-paced, high-energy environment and will display creative and analytical problem-solving skills with an unrelenting passion for providing an good experience to our Selling Partners. In addition to this, they are passionate about employee selection, development, and retention. Key job responsibilities Lead and manage a team of AHS Program Managers and AHS Risk Managers; responsible for the overall direction and performance of the teams. Ability to set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Manage the career growth and development of the AHS team by driving focus on Amazon's Leadership Principles. Set a high-quality bar and continuously reinforce a culture of quality and innovation. Set a high hiring and performance bar and drive performance management strategy, create mechanisms to measure and benchmark talent at various levels in the function. Manage workflow, handle escalations, and proactively engage resources to address issues and effectively delegate workload across the leadership team. Advise on risk mitigation strategies and control mechanisms to prevent fraud, abuse, and other operational risks that negatively impact Amazon, our partners, and our customers. Support risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed through mitigation or risk acceptance at appropriate levels. Prepare and deliver business reviews to the management team regarding emerging risks, status of risk assessments, and control performance. A day in the life Managers on the Account Health Support team are responsible for maintaining high standards, ensuring expansion and long-term success of the program. They're responsible for ensuring timely and efficient services to our Selling Partners by optimizing team productivity, upholding perfect Selling Partner interactions whilst adhering to the AHS program, compliance and processes. In addition to this, responsibilities for the role include leading worldwide initiatives, effectively collaborating with stakeholders and delivering a high level of input and engagement across all verticals within AHS. AHS Managers play an instrumental part in the long-term success of the program and the larger goal of upholding a high standard of trust between Selling Partners and Amazon. Basic Qualifications 6+ years of operational and/or retail management experience Experience interpreting data to make business recommendations Bachelor's Degree. Good presentation skills and ability to drive team performance. Good verbal and written communication skills. Demonstrated ability in managing reporting and analysis. Program and Project Management. A sound sense of business judgement and decision making. Good interpersonal skills. Fun to work with Preferred Qualifications Demonstrated ability in developing and implementing new strategies and procedures. Lean and Six Sigma Competencies.

The Manager - Operations, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces. The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team. You will manage performance measured on operations/business goals and SLA metrics. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned. You will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams. You will interface and drive agenda with the automation & technology teams to build scalable solutions. In addition, you will be responsible for ensuring the safety, security and integrity of Amazon's systems and data. The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. You will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Responsibility for meeting operational and business goals Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc. Ensuring high quality standards for interviewing and hiring employees at all levels of the organization. Executing specific people programs on coaching and development and team engagement. The role requires working in rotational shifts. Candidates applying for this role should be willing to work in Day / Night shifts. Basic Qualifications 2+ years of program or project management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level Experience leading process improvements Preferred Qualifications Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets Knowledge of Lean, Kaizen, Six Sigma concepts Experience in managing critical operational processes, with SLA responsibility Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon's Last Mile Analytics and Quality team is seeking an experienced program manager to lead program(s) and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile operational efficiency. An ideal candidate has solid program management skills and is eager to develop them further. S/he has the ability to implement and maintain processes and mechanisms to effectively support program execution. S/he should be comfortable with data analysis, assisting in process improvements, and helping to standardize procedures under guidance. The candidate should be able to identify issues within current systems and contribute to resolving them. This job requires good communication and interpersonal skills, with the ability to work collaboratively in a team environment while also managing tasks independently. The successful candidate will be capable of addressing logistical challenges, show initiative in problem-solving, and demonstrate a strong commitment to completing projects and delivering results. The ideal L4 Program Manager will be detail-oriented, organized, and able to juggle multiple priorities effectively. S/he should be proficient in using project management tools and be ready to learn and adapt to new methodologies and technologies in the world of geospatial data. Key job responsibilities Responsibilities Include, But Are Not Limited To Own the Program, define and achieve KPIs; Drive performance improvement initiatives. Develop and monitor program metrics to identify potential issues in last mile deliveries. Identify patterns of defects that will help us build initiatives to reduce defects at scale. Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Very good communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Must be able to systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. About The Team The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale. Basic Qualifications 2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications Experience with SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The Manager - Operations, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces. The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team. You will manage performance measured on operations/business goals and SLA metrics. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned. You will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams. You will interface and drive agenda with the automation & technology teams to build scalable solutions. In addition, you will be responsible for ensuring the safety, security and integrity of Amazon's systems and data. The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. You will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Responsibility for meeting operational and business goals Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc. Ensuring high quality standards for interviewing and hiring employees at all levels of the organization. Executing specific people programs on coaching and development and team engagement. The role requires working in rotational shifts. Candidates applying for this role should be willing to work in Day / Night shifts. Basic Qualifications 2+ years of program or project management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level Experience leading process improvements Bachelor's degree or equivalent Preferred Qualifications Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets Knowledge of Lean, Kaizen, Six Sigma concepts Experience in managing critical operational processes, with SLA responsibility Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Strategic Delivery Oversight Lead and manage the end-to-end service delivery lifecycle across multiple business domains, ensuring alignment with organizational goals and client expectations. Operational Excellence Drive continuous improvement initiatives by leveraging Lean, Six Sigma, and other quality management tools to streamline operations and reduce cost-to-serve. Client-Centric Execution Build and maintain high-touch relationships with clients and stakeholders; ensure SLA adherence, quality control, and exceptional service experience. Team Leadership Manage Teams assigned to different projects being a liaison and subject mater expert to consult on best practices to ensure expected delivery quality from people assigned to the project. Service Innovation Identify and implement new service delivery models and technologies that improve turnaround time, reliability, and cost-efficiency. Consulting & Transformation Provide strategic advisory to internal and external stakeholders on operational design, transformation, and scalability initiatives. Metrics & Performance Establish KPIs and dashboards to monitor performance, identify trends, and guide data-driven decisions. Cross-functional Collaboration Work closely with Sales, Product, Technology, HR, and Finance to ensure integrated service delivery and post-sales support. Risk & Compliance Ensure service delivery adheres to all regulatory, compliance, and risk management standards relevant to each industry vertical. Key Skills & Competencies Proven expertise in service delivery, operations management, and consulting across multiple industries Deep understanding of process excellence methodologies (Lean, Six Sigma, ITIL, etc.) Strong leadership in global service environments with experience managing teams across geographies Skilled in strategic planning, transformation, and stakeholder engagement Adept in ERP, CRM, and automation platforms (e.g., SAP, Salesforce, Oracle, RPA tools) Strong communicator with a client-first approach and a passion for execution excellence