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8.0 - 12.0 years
10 - 14 Lacs
Mumbai
Work from Office
Reporting To: Head of Engineering Terminal Manager Position Summary The Equipment Manager plays a critical role in ensuring the operational readiness, availability, and reliability of terminal equipment and assets. This role is responsible for managing a team of engineers and technicians across multiple maintenance teams (24 scrum teams or functional groups), driving high standards in equipment performance, safety, and preventive maintenance practices. This role combines strong people management with technical expertise and process improvement mindset. The Equipment Manager provides technical direction, oversees maintenance planning and execution, ensures adherence to engineering and safety standards, and contributes to the terminals continuous improvement initiatives. Key Responsibilities Lead and manage 24 engineering teams, including performance management, resource planning, and team development Provide clear technical direction and ensure compliance with maintenance strategies, safety protocols, and quality standards Ensure high availability and reliability of critical terminal equipment, including cranes, RTGs, reach stackers, terminal tractors, and related infrastructure Champion preventive and predictive maintenance programs and implement improvements for cost and energy efficiency Collaborate with procurement, operations, and HSE to ensure timely availability of spare parts, tools, and services Drive root cause analysis and continuous improvement efforts in response to equipment breakdowns or failures Guide the teams through agile/lean processes (e.g., daily stand-ups, sprint planning) and coach teams and team leads on effective backlog management and delivery Protect the team from external disruptions and remove organizational impediments to delivery Foster a culture of ownership, accountability, and safety across the engineering department Ensure effective documentation, reporting, and adherence to all regulatory compliance and audit requirements Qualifications & Experience Bachelors degree in Mechanical, Electrical, or Marine Engineering (Masters degree preferred) 8-12 years of relevant experience in engineering, maintenance, or operations within ports, terminals, heavy industry, or logistics infrastructure Proven leadership experience managing technical teams in a high-availability environment Strong understanding of terminal equipment (cranes, yard handling equipment, power systems) and modern maintenance systems (CMMS) Familiarity with agile or lean methodologies is a plus Excellent stakeholder management, problem-solving, and communication skills Safety-conscious with a proactive approach to compliance and risk management
Posted 2 months ago
5.0 - 10.0 years
6 - 12 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
The Role : We are seeking a Senior Product Manager who will join S&P Global Commodity Insights Digital Product Management to play a substantial role in managing and executing our technical product roadmap. This includes the development of our digital product offerings using Agile methodology and the delivery of products which bring tangible value to our customers across our platform including web & mobile apps. In this role you will work with different business functions such as Customer success, Enterprise Data team, and technology to refine and execute upon a customer-centric roadmap using the Agile/Scrum framework. The Team : The S&P Global Commodity Insights Digital Platform & Machine Delivery Team are a creative, agile groups of experts who collaborate with commodity vertical product managers to drive innovation and evolution in digital platforms, mobile platforms, machine delivery mechanisms and user experience. We are now looking for a Senior Product Manager to help the group executing on web platform product roadmap. What were looking for: You have a passion for getting things done with highest standards. You understand the concept of design thinking and you can apply it to every days life. You are client-oriented: customers over features, state of art experience over legacy constraints. You leverage on your analytical skills to deliver creative yet pragmatic solutions. You are naturally curious with a passion for discovering and implementing modern/innovative technology and your understanding of the digital product life cycle is top notch. You can interact with stakeholders from different background (business, product, technology, analysts) delivering a consistent message of digital innovation based on sustainable execution. Responsibilities: Product Lifecycle: Interact with existing clients and market participants to solicit product feedback and determine industry trends/pain points to refine a product roadmap to ensure client and market are met. Contribute to technical web platform roadmap across data visualization, real-time dashboarding capabilities, search, notifications, AI integration and be ready to jump in on going workstreams and make a difference Lead technology teams to execute on platform roadmap using your sound technical and project management skills, being ready to refine user stories, manage a backlog and understand priorities and dependencies within a scrum agile methodology Write effective user stories and own the business vision and direction to Agile development teams Own and prioritize product backlog according to business value and/or ROI Present web platform achievements to internal and external stakeholders: conduct demos that merge technical and business topics into quality roadshows. Deliver state of art presentation slide deck up to a consultancy level. Use your excel communication skills to be the best advocate of our web platform Engage with all these stakeholders and analyze customer feedback and product usage to feedback implications to overall product roadmap Be aware and knowledgeable of commodity industry is helpful About you: Qualifications 5 to 7+ years of experience in product management, specifically as a Product Manager with expertise in System Design, Product Management, and Agile Software Development. Experience in the commodity information, utility, oil and gas, or financial technology sectors is highly preferred, along with a demonstrated ability to lead and manage a team of Product Managers Proven track record of successfully delivering products/projects within defined scope, timeline, and budget. You take ownership of execution and consistently deliver tangible results and measurable success in your previous roles Strong customer mindset with demonstrated ability to engage directly and honestly with customers on all issues and deliver positive experience by creating a partnership mindset Strong presentation skills, entrepreneurial mindset High technical literacy with real time delivery platforms and toolsets with understanding of core solution differences Understanding of data in a complex enterprise system landscape, including data governance and quality. Good understanding of new technologies that are now arising in the digital space like Big Data-Analytics, Artificial Intelligence, Machine Learning Experience with both Agile Scrum and Lean Methodologies
Posted 2 months ago
4 - 7 years
3 - 7 Lacs
Hyderabad
Work from Office
What you will do Lets do this. Lets change the world. In this vital role you will be part of the Governance, Risk and Compliance (GRC) team within Cybersecurity and Digital Trust (CDT). This team is part of Amgen's technology team. In this position you are responsible for enabling Information Technology Sarbanes-Oxley (SOX) Compliance. You are required to collaborate with the IT SOX Compliance Manager, service owners, engineers, and other Amgen internal partners such as Finance, Compliance, Corporate Audit and Law department to develop, maintain, and improve Amgens Information Compliance. Roles & Responsibilities: You will bring forth out of the box thinking, an agile approach and domain expertise and highly developed understanding of IS controls to empower IS process and product owners to build and maintain IT controls and solutions with compliance, by design. You will perform the following activities, and any additional tasks required to attest that our systems, applications and infrastructures subjected to different aspects of compliance are able to verify adherence efficiently and effectively. Own and run the ITGC SOX Controls Management and Compliance function Deep understanding of industry standard regulatory compliance frameworks Exceptional interpersonal skills, soft skills and presentation skills Prior experience in working with and presenting to external auditors Experience working with regulatory tools and applications Coordinate, collaborate, and communicate with IT personnel across the organization, audit committee and regulatory compliance teams to ensure that our IS SOX process is followed as required by our organization Ability to demonstrate solid sense of ownership, detail orientation, keen focus on quality and setting clear expectations In charge of working with process owners, internal, and external auditors in support of our quarterly certification process Collaborate and support any SOX evidence request efforts made by Internal and External Audit teams Develop and promote educational mentorship resources that will help facilitate new owners understanding of the Sarbanes-Oxley Act and their responsibilities Review documentation to identify control gaps Create and author documentation and training materials Participate in walkthroughs with system, service, and process owners Review and analyze SOX systems and applications showing in Configuration Management Database (CMDB) for SOX applicability and ensure all components are collected and accounted for Deep understanding of IT infrastructure and hands on experience in Information Technology Infrastructure Library (ITIL) and System Development Life Cycle (SDLC) Assess the risks of IT audit findings, identify mitigating controls and incorporate in IT process framework continual improvement Map regulatory requirements across functions to identify compliance and audit response efficiencies while liaising with internal auditors and IT service owners to ensure information assurance processes are mature, and outcomes are effective by appropriately addressing and raising relevant risks to policy and regulatory compliance Maintain awareness of changing technology environments, implementation methodologies and frameworks used to support responsible functions (e.g., AI, machine learning, Dev Ops, etc.) Ensure quality of work and timeliness across different functional deliverables and take ownership of issues and coordinate through to completion What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree with 4 to 6 years in Information Technology or Cybersecurity OR Bachelors degree with 6to 8 years experience inregulatory compliance and auditing Functional Skills: Must-Have Skills: 4+ years of IT audit, Information Technology / Security control assurance or enterprise IT compliance experience Working knowledge of Information Governance principles and Information Security principles: confidentiality, integrity, and availability Knowledge of international standards for Information Technology and Information Governance Experience working with various technologies, IT frameworks and methodologies Proven ability to understand the concepts of new cloud technologies and other paradigms such as emerging Big Data technologies, lean methodologies to propose appropriate controls and compliance mentorship Strong written and verbal communication, including the ability to explain technical matters to a non-technical audience Possess strong organizational and collaboration skills Strong written and verbal communication, including the ability to explain technical matters to a non-technical audience Possess strong organizational and collaboration skills Working in large / global corporate environments involving multiple businesses Good-to-Have Skills: 3+ years of experience within health, biotechnology/pharma or other regulated industries Experience working in Agile and/or DevOps teams (SCRUM) Working experience with Governance, Risk and Compliance (GRC) tools. Exceptional teamwork encompassing multi-functional teams, peer relationships, informing, understanding and appreciating differences Strong ability to convey and influence complex information compliance, risk and security issues in a manner that is easily understood and actionable Ability to effectively facilitate and inspire change within the organization. Developing / delivering presentations to large audiences and at all levels within the organization Professional Certifications: Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) SANS Global Information Assurance Certifications (GIAC) Soft Skills: Good communication and collaboration skills, particularly when working with global teams. Ability to manage and prioritize tasks effectively in a high-pressure environment. Critical thinking and problem-solving abilities, especially in incident response situations. A commitment to continuous learning and knowledge sharing.
Posted 2 months ago
3 - 4 years
5 - 6 Lacs
Bengaluru
Work from Office
Job Description: The Business Analyst will play a pivotal role in ensuring and enhancing the quality of reviews, processes, and workflows. This position demands a highly analytical, detail-oriented individual with a robust understanding of quality assurance methodologies, and knowledge of Six Sigma Lean principles. The Business Analyst will be responsible for meticulous review of quality samples, precise identification and categorization of errors, rigorous root cause analysis, effective support for Service Level Objective (SLO) remediation, proactive participation in training initiatives, and insightful tracking of performance trends. This role necessitates close collaboration with cross-functional teams, including Training Support (TS) and vendor teams. The SQA Analyst must guarantee exceptional accuracy, efficiency, and strict adherence to established policies and procedures. Key Responsibilities: Quality Reviews: Conduct thorough reviews of quality samples to ensure compliance with standards and policies. Maintain accuracy on par with Full-Time Employees (FTEs). Focus on specific workflows for deep understanding and quality assurance. Error Categorization Actionable: Review and verify error categorization for non-people errors, adding detailed insights as needed. Lead triaging sessions using the Root Cause Corrective Action (RCCA) framework to drive Action Items (AIs) from Root Cause Analyses (RCAs). Root Cause Analysis (RCA): Apply the 5 Whys framework and other Six Sigma tools to conduct accurate RCAs. Demonstrate ownership of subjective RCA insights. Collaborate with vendors and TS teams to triage and close AIs effectively. SLO Remediation: Operationalize practice modules and track training completion across vendors. Conduct production audits (reviews, agent shadows) for critical workflows to identify improvement areas. Training Support: Coordinate with the TS team to launch bi-weekly policy updates. Collate policy questions and ensure comprehensive policy bulletins in collaboration with TS. Trends Reporting: Track agent reports and lead triaging with TS. Demonstrate ownership of trend insights, ensuring rapid response to issues. Process Improvement: Provide tooling, process, and policy feedback based on agent/vendor staff interviews. Suggest Lean-driven improvements to workflows to enhance efficiency and quality. Six Sigma Lean Application: Apply Six Sigma methodologies (DMAIC) and Lean principles (e.g., waste reduction, Kaizen) to process analysis and improvement initiatives. Communication Collaboration: Communicate effectively with all management levels. Collaborate with cross-functional stakeholders to achieve quality objectives. Qualifications: Graduation. Experience: B3 6+ years and for B2 3-4 years of overall professional experience. 2-3 years managing QA data with tools (Pareto charts, variation analysis). Proven experience in designing, analyzing, and performing root cause analysis. Experience/Knowledge with Six Sigma and Lean methodologies. Experience working with cross-functional stakeholders and partners. Exposure/Knowledge to project and program management. Technical Skills: Knowledge in Microsoft Excel. Required for B3 - For B2 knowledge - Strong data presentation and insights report writing skills. Analytical Skills: Strong analytical and problem-solving abilities. Knowledge of the 5 Whys framework and other Six Sigma tools. Ability to identify trends and patterns in data. Six Sigma Lean Skills: Knowledge of Six Sigma methodologies (DMAIC). Understanding of Lean principles (waste reduction, Kaizen). Soft Skills: Consistently high accuracy and proficiency with policies. Excellent communication and interpersonal skills. Ability to influence and communicate cross-functionally. Ability to operate with high energy and flexibility. High level of ownership and dedication. Education: Graduate degree required. Key Attributes for Shortlisting: Accuracy Attention to Detail: Strong track record of high accuracy. Analytical Prowess: Ability to analyze data, identify trends, and conduct thorough root cause analysis. Technical Proficiency: Expertise in data analysis tools and techniques. Six Sigma Lean Knowledge: Understanding and application of Six Sigma and Lean principles. Communication Skills: Excellent verbal and written communication. Problem-Solving Skills: Ability to identify issues, propose solutions, and drive improvements. Collaboration: Experience with cross-functional teams and external vendors. Proactive Approach: Proactive in identifying areas for improvement. Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter . Job Description: The Business Analyst will play a pivotal role in ensuring and enhancing the quality of reviews, processes, and workflows. This position demands a highly analytical, detail-oriented individual with a robust understanding of quality assurance methodologies, and knowledge of Six Sigma Lean principles. The Business Analyst will be responsible for meticulous review of quality samples, precise identification and categorization of errors, rigorous root cause analysis, effective support for Service Level Objective (SLO) remediation, proactive participation in training initiatives, and insightful tracking of performance trends. This role necessitates close collaboration with cross-functional teams, including Training Support (TS) and vendor teams. The SQA Analyst must guarantee exceptional accuracy, efficiency, and strict adherence to established policies and procedures. Key Responsibilities: Quality Reviews: Conduct thorough reviews of quality samples to ensure compliance with standards and policies. Maintain accuracy on par with Full-Time Employees (FTEs). Focus on specific workflows for deep understanding and quality assurance. Error Categorization Actionable: Review and verify error categorization for non-people errors, adding detailed insights as needed. Lead triaging sessions using the Root Cause Corrective Action (RCCA) framework to drive Action Items (AIs) from Root Cause Analyses (RCAs). Root Cause Analysis (RCA): Apply the 5 Whys framework and other Six Sigma tools to conduct accurate RCAs. Demonstrate ownership of subjective RCA insights. Collaborate with vendors and TS teams to triage and close AIs effectively. SLO Remediation: Operationalize practice modules and track training completion across vendors. Conduct production audits (reviews, agent shadows) for critical workflows to identify improvement areas. Training Support: Coordinate with the TS team to launch bi-weekly policy updates. Collate policy questions and ensure comprehensive policy bulletins in collaboration with TS. Trends Reporting: Track agent reports and lead triaging with TS. Demonstrate ownership of trend insights, ensuring rapid response to issues. Process Improvement: Provide tooling, process, and policy feedback based on agent/vendor staff interviews. Suggest Lean-driven improvements to workflows to enhance efficiency and quality. Six Sigma Lean Application: Apply Six Sigma methodologies (DMAIC) and Lean principles (e.g., waste reduction, Kaizen) to process analysis and improvement initiatives. Communication Collaboration: Communicate effectively with all management levels. Collaborate with cross-functional stakeholders to achieve quality objectives. Qualifications: Graduation. Experience: B3 6+ years and for B2 3-4 years of overall professional experience. 2-3 years managing QA data with tools (Pareto charts, variation analysis). Proven experience in designing, analyzing, and performing root cause analysis. Experience/Knowledge with Six Sigma and Lean methodologies. Experience working with cross-functional stakeholders and partners. Exposure/Knowledge to project and program management. Technical Skills: Knowledge in Microsoft Excel. Required for B3 - For B2 knowledge - Strong data presentation and insights report writing skills. Analytical Skills: Strong analytical and problem-solving abilities. Knowledge of the 5 Whys framework and other Six Sigma tools. Ability to identify trends and patterns in data. Six Sigma Lean Skills: Knowledge of Six Sigma methodologies (DMAIC). Understanding of Lean principles (waste reduction, Kaizen). Soft Skills: Consistently high accuracy and proficiency with policies. Excellent communication and interpersonal skills. Ability to influence and communicate cross-functionally. Ability to operate with high energy and flexibility. High level of ownership and dedication. Education: Graduate degree required. Key Attributes for Shortlisting: Accuracy Attention to Detail: St
Posted 3 months ago
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