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5.0 years
0 Lacs
Hyderābād
On-site
General information Country India State Telangana City Hyderabad Job ID 45132 Department SaaS Description & Requirements Position Summary We are seeking a highly skilled Senior Business Systems Analyst to join our team in CSX (Customer Success and Experience). As a Business Systems Analyst, Senior on the CS Operations Team at Infor, you will play a key role in driving operational efficiency and scalability within Customer Success. Your work will directly impact customer retention, system optimization, and the effectiveness of our CS strategy. You will collaborate with cross-functional stakeholders across CSX, IT, Product, and Data teams to enhance workflows, analyze processes, and support system improvements. This role is ideal for a problem-solver passionate about customer success technology and data-driven decision-making. Essential Duties: Key Responsibilities: Optimize Workflows & Systems: Identify gaps, inefficiencies, and automation opportunities within Customer Success and technology platforms. User Acceptance Testing (UAT): Facilitate UAT to validate and optimize system changes, ensuring they align with business objectives and user expectations. Drive Best Practices: Advocate for industry-leading CS technologies, automation, and process improvements. Support Change Management: Create documentation and training materials to ensure smooth adoption of new processes and tools in partnership with CS Enablement teams. Troubleshoot & Collaborate: Identify system issues and work with technical teams to implement solutions that enhance reliability and performance. Basic Qualifications: Bachelor’s degree in Business Administration, Information Systems, or a related field. 5+ years of experience in a business analyst or CS operations role, preferably in SaaS or Enterprise Software. Strong analytical and problem-solving skills, with the ability to optimize processes and increase efficiency. Experience with system documentation, workflow mapping, and business process improvement. In-depth, hands-on experience with Gainsight, Salesforce, or other CS/CRM platforms. Knowledge of Customer Success KPIs, health scoring models, and engagement strategies. Proven ability to manage cross-functional projects in a fast-paced environment. Excellent communication skills, with the ability to translate complex business needs into technical requirements. Proficiency in Excel, SQL, or other data analysis tools. Preferred Qualifications : Gainsight Associate Admin Certificate: Level 2 or higher. Knowledge of Lean, Six Sigma, or other process optimization methodologies. Experience with Agile project management tools (JIRA, ADO, etc.). Advanced data visualization skills (Tableau, Power BI, or similar tools). Experience in automation and AI-driven CS operations. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
Posted 2 days ago
15.0 years
0 Lacs
Hyderābād
On-site
Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Microsoft Dynamics 365 for Supply Chain Management Lean Manufacturing Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. A typical day involves collaborating with various stakeholders to understand their needs, analyzing existing processes, and developing strategic business solutions that align with the client's vision. You will also engage in discussions to refine business cases and ensure that the proposed solutions are feasible and impactful, ultimately driving the success of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Develop and present business cases that outline the benefits and costs of proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 for Supply Chain Management Lean Manufacturing. - Strong analytical skills to assess business processes and identify improvement opportunities. - Experience in project management methodologies to ensure timely delivery of solutions. - Ability to communicate complex ideas clearly to diverse audiences. - Familiarity with change management principles to support organizational transitions. Additional Information: - The candidate should have minimum 7.5 years of experience in Microsoft Dynamics 365 for Supply Chain Management Lean Manufacturing. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education
Posted 2 days ago
3.0 years
5 - 8 Lacs
Gurgaon
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Process transactions including accruals, allocations, Journals etc. Prepare and process Month-end reporting Ensure completion of assigned tasks in an accurate and timely manner to instructions and procedures Perform accounts reconciliations and resolving the Open items Proactively flag work items at risk of missing KPIs to a supervisor whenever necessary Ensure compliance with the Firm's financial, operating policies/procedures, and Statutory compliances while performing assigned tasks Day-to-day monitoring and maintenance of general mailbox Follow process documentation while performing day-to-day activities Create and update the SOPs for the assigned tasks and responsibilities Tracking and monitoring the aged items and taking effective steps for closure Any other accounting duties necessary to assist with the running of the various portfolios within the team Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Perform quality checks to ensure accuracy in Service Delivery Sound like you? Our valued Team members… Engage and communicate clearly, confidently and in a concise manner with internal and external stakeholders and see things from their perspective with solution-oriented approach Are driven to succeed and love achieving challenging goals Bring a structured and organised approach to everything they do Communicate and collaborate to achieve success Thrive under pressure and deal effectively with tight deadlines and high expectations Keeps a client & process centric approach To apply you need to be: Excellent verbal communication with international clients and strong email writing skills Ability to drive results by collaborating with all stakeholders involved in the process Able to apply problem-solving skills, workload management and analytical skills Good interpersonal skills, highly motivated and risk-taking ability Open to work in a flexible environment Accounting Background - B. Com/M. Com/MBA Finance) Prior experience of 2 – 3 years in the Finance and Accounts Domain Strong accounting knowledge, including accruals, prepayments, re-class Computer skills including the ability to operate computerized accounting, spreadsheet and word-processing programs, and email at a moderate to advanced efficiency Adequate knowledge of MS-Excel- Pivot, V-lookup, formulas Real Estate Knowledge and Lean Knowledge will be an added advantage What we can do for you: At JLL, our purpose is to shape the future of real estate for a better world. We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 2 days ago
0 years
6 - 10 Lacs
Bahādurgarh
On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title (Engineer) Location (Bahadurgarh) About Us Everest Blowers is a leading Indian manufacturer of low-pressure and vacuum systems, offering products like roots blowers, vacuum pumps, and boosters. Founded in 1980 and now part of Ingersoll Rand, the company serves industries such as water treatment, cement, and food processing. Known for innovation and quality, Everest exports to over 29 countries. Job Summary (All production planes meet as per req.) Responsibilities (No more than 8 bullet points on the Main Areas of the job) ALL M/C PRODUCTION REPORT & HISTORY CARD CHECK. ALL CNC M/C SETTING AND MANUAL PROGRAMMINGING. ALL WIP AND FINAL MATERIAL MOVEMENT. ALL M/C CHECK SHEET MAINTATION. 5S’ MAINTATION IN M/C SHOP. ALL TOOLING MAINTAIN ON ALL MACHINE SUPPORT TO THE ON-GOING R&D PROJECTS WORK ON ERP (SRS, PRODUCTION ENTRY, OEE) Basic Qualifications (Essential qualifications, language,) . Diploma mechanical, B. Tech . English, Hindi Travel & Work Arrangements/Requirements Fully site based, flexible working. Etc Key Competencies Absolute KEY skills needed for role Knowledge of Manual Programming Ing. Knowledge of Eng. Drawing Knowledge of Cnc Tooling What We Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
Posted 2 days ago
2.0 - 5.0 years
0 Lacs
Gurgaon
On-site
Analyst/Sr.Analyst BT EXPERIENCE REQUIRED: 2-5 Years NUMBER OF POSITIONS: 1 DEPARTMENT: Business Transformation REPORTS TO: Senior Manager – BT LOCATION: Gurugram, India ESSENTIAL DUTIES AND RESPONSIBILITIES: — Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. — Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. — Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. — To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working. — Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. — To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls. — To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. — To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis. — To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. — To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. — To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. SUPERVISORY RESPONSIBILITIES: This position does not have any supervisory responsibilities. LANGUAGE REQUIREMENTS: Required English Ability Level Business Fluent Required Hindi Ability Level Business Fluent QUALIFICATIONS: — Any Graduate. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. — Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. — Expertise in requirement gathering techniques, business process modeling and documentation. — Data Analysis & Data Analytics. — Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint. — Knowledge of Six Sigma & Lean methodologies preferrable. EDUCATION: Any Graduate LANGUAGE SKILLS: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients. MATHEMATICAL SKILLS: Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATION: Any professional certification related to job profile through self-upskilling platforms Preferred Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. DISCLAIMER: The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs. ABOUT THE COMPANY: AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.
Posted 2 days ago
85.0 years
2 - 8 Lacs
Gurgaon
On-site
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. Summary: The Sr Specialist – Training, Global Learning Engagement is responsible for managing all technical aspects of learning, including but not limited to managing escalations, conducting technical reviews and trainings employees. They will need to be aware of any high priority/high impact issues and/or requests. This role will also be responsible for all applicable stakeholder projects and for completing complex tasks by managing relevant stakeholders for successful resolution. Essential Duties and Responsibilities: Develop & manage the technical reviews, logging and tracking issues and resolving or escalating as appropriate. Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability Ensure all global learning employees have the tools and resources required to complete effective operations. Monitor’s training programs and manuals to ensure they are effective and up to date. Support testing of new/updated applications, systems, and technologies. Lead team through key aspects of process analysis including problem definition, future state, etc. Remove roadblocks for assigned stakeholders as needed. Determines technical training needs and gaps and requirements for assigned stakeholders. Work with Leadership to identify opportunities available for on-going employee & team development. Recruit and interview potential applicants on technical know-how and skills. Maintain understanding of training trends, developments, and best practices Follow continuous improvement methods to drive operational excellence – Define, Measure, Analyze, Improve, Control Qualifications Learning systems, content development and management knowledge. Strong team player, willing and able to support other team members as needed to achieve project goals. Can make difficult decisions and resolve problems or improve operations Actively searches out opportunities to achieve best results. Strong analytical ability, technology acumen and have a consultative and collaborative style with a customer service focus. Ability to work independently as well as to lead/manage phases of projects. Solid analysis and problem-solving skills. Promotes open, constructive, and collaborative relations with superiors, subordinates, peers, and client groups. Solid project management skills to manage projects critical to internal and external business partners Education and/or Experience Undergraduate Degree required or country equivalent. Must have at least 5 - 9 years of experience. Previous project management experience a plus. Post graduate degree in Engineering/Computer Science Preferred. Experience with Lean and/or Six Sigma process improvement, Microsoft Office Suite and Project Management Applications a plus. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Posted 2 days ago
2.0 years
0 Lacs
Gurgaon
On-site
- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our team is looking for an Incident Manger to respond to and mitigate critical and high impact global events and escalations. As an Incident Manager you will be responsible for: · Identifying, containing, and resolving time sensitive escalations. · Performing analysis of data from a variety of sources to identify possible risk indicators. · Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. · Performing escalation trend analysis and reporting. · Performing real-time incident handling tasks to support world-wide operations. · Analyzing escalations from various sources within Amazon and determining possible root causes. · Tracking and documenting incidents from initial detection through final resolution. · Writing and publishing techniques, guidance, and reports on incident findings. · Serving as technical expert and liaison to law enforcement and legal personnel and explain incident details · Coordinating with analysts to correlate threat assessment data. · Writing and publishing Correction of Error Reports and after action reviews. · Monitoring external data sources to maintain currency of threat condition and determine which security issues may have an impact on POE operations. · Presenting deep-dive documents and reports on policy and process gaps leading to senior executives. An ideal candidate will be able to: · Exercise strong judgment in areas where policies are not well defined. · Understand the implications of new information for both current and future problem-solving and decision-making. · Consider the relative costs and benefits of potential actions to choose the most appropriate one. · Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action. · Dissect complex problems to develop and evaluate options and implement solutions. · Analyze existing policy and process gaps, and identify solutions to close them. · Function effectively in a dynamic, fast-paced environment. 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0 years
3 - 8 Lacs
Gurgaon
On-site
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Key job responsibilities Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
7.0 - 10.0 years
0 Lacs
Delhi, India
On-site
Title : Global Financial Services - Marketing Manager Location: Gurgaon Job Description The Global Financial Services (FS) Marketing Manager will focus on planning and executing digital marketing campaigns that support FS goals globally related to brand awareness and lead generation. The manager will work closely with FS Marketing Leadership around the world in developing, implementing, tracking and optimizing the company’s Global FS experience and marketing campaigns across all Global FS touchpoints. This position plays a key role in translating global key stakeholders’ goals and objectives into actionable and measurable Global FS marketing programs across the globe. The successful candidate will join the Gurgaon office and will support the firm's Global FS Practice, driving marketing planning and execution. This role will liaise with FS marketers and sector personnel in the USA and in London. Note : Candidates must be able to shift their working hours to work until 7/8 PM IST so that they can overlap with US business hours for several hours per day. On occasional days shifting hours to work until 11PM IST may be requested. The Marketing Manager will oversee a Marketing Coordinator and will be responsible for digital content and digital marketing strategy and execution efforts in support of the FS business unit. Working with the global FS strategy lead and partners around the world, this role will be responsible for managing our FS client experience via our key global channels – LinkedIn, website, email, and related paid channels. This includes channel strategy, content strategy, content creation and in-market execution. This role will also oversee additional projects on an as-needed basis to include video production, creation of charts, infographics, illustrations, and other content to support client engagement initiatives, coordination of events and webinars, research, and tracking performance measurement and analytics. Roles And Responsibilities The role includes, but is not limited to, the following responsibilities: Contribute to and execute Global FS Marketing’s overall Global FS vision and strategy, specifically focused on social media, email/marketing automation, analytics/insights and web. Marketing Automation Strategy: Design and implement automated marketing workflows, including lead nurturing, drip campaigns, and customer re-engagement, to enhance the customer experience and drive customer interest in additional services or products. Campaign Management: Plan, execute, and monitor marketing campaigns across various channels using Pardot and Salesforce Marketing Cloud tools. Social media strategy and campaign management: develop and execute both ongoing and point-in-time marketing programs on corporate social media accounts to achieve sector goals. Ensure high quality execution and compliance with SLAs and utilization targets Ensure effective bi-directional communications between SSC and global internal stakeholders Provide quality assurance oversight of work product, identify performance trends and recommend/implement counter measures to improve performance Data Analysis and Optimization: Utilize data analytics and customer insights to measure campaign effectiveness, identify opportunities, and optimize marketing automation workflows for continuous improvement A/B Testing and Experimentation: Conduct rigorous A/B testing and experimentation to refine marketing automation strategies, landing pages, and conversion funnels. Reporting and Stakeholder Management: Prepare and present regular reports on key performance metrics, campaign results, strategic insights, and testing results to senior management and stakeholders. Broad Global FS Experience: Knowledge of SEO/SEM, social media, paid media advertising campaigns, webcasts and other Global FS channels Qualifications And Skills Bachelor's degree in marketing, business, marketing technology or a related field. A master's degree is a plus. Proven track record (at least 7-10 years) of B2B marketing, with a focus on lead generation and conversion optimization. At least 2 - 3 years’ experience in directly managing others Previous experience in a consulting or Financial Services organization is a plus. Superior English language skills with excellent verbal and written communications abilities. Strong analytical skills with the ability to interpret complex data sets and draw actionable insights. Willingness and ability to stay informed about industry best practices, privacy regulations (e.g., GDPR, CCPA), and email marketing guidelines to ensure compliance and adhere to ethical marketing standards. Demonstrated experience in developing and executing successful omnichannel global marketing campaigns. Deep understanding of digital marketing channels, including web, social media, SEO, content marketing, and paid advertising. Proven ability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously. A highly collaborative leader who is entrepreneurially minded, listens well, and can operate effectively in a lean corporate environment. A self-starter with the ability to manage through large, complex, and distributed organizations. Highly developed interpersonal skills with the demonstrated ability to deal confidently with multiple constituents with differing levels of sophistication both inside and outside the organization. Benefits And Perks We are among the best-paying firms globally We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc. Show more Show less
Posted 2 days ago
3.0 years
0 Lacs
India
Remote
Job Title: Software Development Engineer (Backend Expert) Location: Remote Experience: 1–3 Years Compensation: ₹3.5 – ₹5 LPA About Recrivio We’re building systems that run lean, fast, and reliably at scale. As a Software Development Engineer (Backend Expert) , you’ll work on the brains of our products — designing backend services, APIs, and infrastructure that power everything we build. We want strong engineers with backend mastery and a deep understanding of how software works under the hood. Responsibilities Design and implement scalable backend services using Node.js , NestJS , or Golang Develop RESTful and GraphQL APIs for our SaaS platforms Own database design, optimization, and performance (PostgreSQL, MongoDB, Redis) Implement secure and scalable authentication/authorization (JWT, OAuth2) Collaborate with frontend and DevOps teams for seamless integrations Optimize services for speed, uptime, and observability Maintain high standards of code quality, documentation, and modular design Requirements 1–3 years of hands-on experience in backend development Strong understanding of Computer Science fundamentals : DSA , OOP , Databases , Operating Systems , Networking Expertise in Node.js , Golang , or similar backend frameworks Experience working with relational and NoSQL databases Comfortable with Git, REST APIs, and Linux-based environments Nice to Have Exposure to cloud infrastructure (AWS preferred; GCP/Azure welcome) Familiarity with Docker , CI/CD pipelines, and deployment practices Experience with message brokers (Kafka, RabbitMQ) Knowledge of observability stacks (Prometheus, Grafana, ELK) Contributions to backend projects or open-source work Show more Show less
Posted 2 days ago
0 years
3 - 5 Lacs
Raipur
On-site
About Patra: Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Core Duties: Facilities executives are responsible for providing financial and administrative support to the executive in a professional and timely manner. Needs to work one-to-one with the team on a wide variety of matters. The candidate must be flexible to meet the demands of our growing organization. The ideal candidate will have a cheery disposition, impeccable organizational skills and ready to work in shifts. Job Role and responsibilities This role acts as the primary point of contact between the executives and internal/external clients Have basic knowledge on HT & LT equipment (Transformers, DG & Breakers) Have Knowledge on UPS system Have knowledge on HVAC system, FAS and PAS systems PPM calendar preparation & management-based OEM protocol Have knowledge on housekeeping services. Have command on HK chemicals. Able to manage HK & Electrical team. Handle requests, feedback, and queries quickly and professionally Daily facility rounds for facility upkeeping Should understand the basic financial terminology and be able to manage Monitor office supply levels; reorder when appropriate Produce professional-quality reports, presentations, and briefs Perform the task accurately which is delegated by team members & mentors. Must take care of MEP material inventory and management Maintain strong relationships with vendors on supplies and services. Develop and carry out an efficient documentation and filing system for both paper and electronic records Maintain a daily electronic journal, arrange meetings and appointments, and provide reminders as needed, maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations. Job requirements and qualifications Minimum Graduation/Diploma with Electrical background preferable. Good organizational and time management skills Ability to work under pressure and tight deadlines Excellent interpersonal skills Outspoken and written communication skills Knowledge of office management systems and procedures. Excellent time management skills and ability to prioritize work. Attention to detail and problem-solving ability. Collaborate with team members to achieve better results Able to work in a highly productive lean team environment Equal Employment Opportunity: Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.
Posted 2 days ago
0 years
3 - 7 Lacs
Ahmedabad
On-site
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. MISSION To lead the industrialization of the new P1 To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization To manage production equipment introduction using IPROM To follow equipment or assembly lines development with the supplier To design small tool and validate the supplier proposal To define the acceptance criteria for new equipment or line To perform pre acceptance and acceptance of the equipment To perform trials on the lines and deliver reports To built action plans and follow up to be ready for FDPR To perform and/or collect, capabilities of equipments and process To set up equipment and propose PROCESS VALIDATION PLAN To participate on PFMEA and CONTROL PLAN Mass production To monitor QCDM and propose improvement To survey the performance of equipments , and always in mind, optimization To work on Cycle time reduction to optimize investments, material & labor costs To update routing on Information system with SPV validation To support production technician ( training, analysis, problem solving) To be in contact with the suppliers ( improvement, support) To participate to SPV workshop To participle to APU QRQC Standardization Validate PG RAISE and CdC standards which are created by Standard Owners Validate any change of standard proposed by sites To know, apply and promote the standards ( PG, sites or corporate) in his domain To apply the SPV rules Environment Ensure the respect of Safety and Environment procedures of Valeo Group Maintain the 5S and report issues Alert for safety rules infringement Job: Process/ManufEngineering Engineer/Technician Organization: Site General Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: 2025-06-18 Join Us ! Being part of our team, you will join: one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development a multi-cultural environment that values diversity and international collaboration more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com
Posted 2 days ago
12.0 years
3 - 8 Lacs
Ahmedabad
On-site
Legal Entity: Woodbridge Foam Private Ltd. Requisition ID: 3561 About Woodbridge We are innovators using advanced technology to manufacture next generation products. We are pioneers in foam technology science and provide our products to customers in multiple industries. We are a global team of over 7,000 teammates strong who are laser focused on quality, collaboration, and a commitment to sustainability. We are proud to give back to the communities in which we live and work through our Woodbridge Cares programs that serves communities around the world through volunteerism and philanthropy. We are a people centric organization that has been awarded numerous recognitions for our commitment to manufacturing excellence and innovation. Join us and be part of a team that is shaping the future of foam technology. Woodbridge Culture Woodbridge takes immense pride in its robust corporate (think people first, innovation, lets get to it, manufacturing focused) culture, which serves our customers, Teammates, and the world. We're thrilled to share that in 2024, Woodbridge has been awarded Deloitte’s Best Managed designation for eight consecutive years. This accolade is not just an award; it’s a testament to our unwavering commitment to excellence and innovation, inspiring you to be a part of our journey! What's in it for you? Competitive Compensation & Benefits Plan Defined Contribution Plan with additional company match – Automatic company contribution to a top quartile retirement savings plan with more incentives to match Flexible Working Hours Employee Assistance Program with free access to health and wellness coaches Continuous Learning Culture – We believe in Upskilling & Internal Promotions! Role Purpose To coordinate the planning and implementation of the plant’s production while ensuring the timely delivery to customers and scheduling the plant in the most efficient manner. To manage the materials department while being responsible for all inventory levels, raw material purchases and freight costs for the plant. Ensures WPS compliance. Major Responsibilities and Activities Manage under operating priorities of plant HS&E, WPS, Customer Satisfaction, Productivity and Profitability Manage the materials function including level scheduling of production (synchronized to customer takt) and maintenance of optimum raw materials and finished goods inventory levels through Lean inventory management Management of warehousing, shipping and receiving activities. All areas demonstrate WPS methodology (5S, Kaizen, SOTs, etc) Analysis and interpretation of customer releases and plant capacity Perform MRP and generate vendor releases Optimization of freight cost Responsible for AS400 information and liaison with I.T. department Responsible for prudent management of departmental budget including budget preparation and cost control Member of management team responsible for planning, budgeting and implementing the Woodbridge Production System Will be responsible for key elements in the safety leadership program Play an essential role in the health & safety and quality audit process Responsible for implementation of safe work practices Preferred Qualifications Bachelor’s degree in engineering, logistics, or materials management 10~12 years progressive equivalent combination of education and progressive experience in Materials Management related functions Woodbridge is committed to fostering a diverse workplace. We are an Equal Opportunity Employer and consider applicants without regard to race, colour, ancestry, creed, place of origin, sex, sexual orientation, age, marital status, family status, disability, or any other protected status. If you have any accommodation requirements, please let us know, and we will do our best to meet your needs in accordance with applicable local legislation.
Posted 2 days ago
3.0 - 7.0 years
0 - 0 Lacs
India
On-site
Key Responsibilities: Supervise and coordinate day-to-day production activities on the shop floor. Ensure efficient utilization of manpower, machines, and materials. Monitor and maintain production schedules and output targets. Implement and maintain quality assurance protocols and safety procedures. Analyze and solve mechanical and production-related problems. Drive continuous improvement through lean manufacturing and process optimization. Train, guide, and evaluate production staff; foster a positive and productive team environment. Ensure timely reporting of production metrics, downtime, and maintenance needs. Collaborate with maintenance, quality, and engineering departments to ensure smooth operations. Enforce compliance with company policies, health and safety regulations, and labor laws. Required Qualifications: Bachelor’s degree in Mechanical Engineering or related field. 3–7 years of experience in a manufacturing or production environment. Job Types: Full-time, Permanent Pay: ₹30,000.54 - ₹35,115.77 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Rotational shift Experience: production: 2 years (Required) Work Location: In person
Posted 2 days ago
25.0 years
0 - 0 Lacs
Valsād
On-site
About Us Greendot Consulting is one of India’s leading consulting firms for MSMEs and mid-sized enterprises. With 25+ years of industry experience, a team of 40+ professionals, and 1000+ successful client engagements, we specialize in: Lean Manufacturing Implementation Business System Development (SOPs, MIS, Process Re-Engineering) 5S, TPM, Kaizen, and ISO-based improvements 10X Sales Growth Strategies Industry-specific consulting across engineering, pharma, plastic, packaging, and chemical sectors We’re now hiring experienced and passionate consultants to lead transformation projects and deliver measurable impact to our clients. Job Description As a Business Consultant , you will work directly with business owners, plant heads, and functional managers to assess current performance, identify bottlenecks, design practical solutions, and implement them on the ground. You will play a key role in improving productivity, profitability, and scalability for client organizations. Key Responsibilities Conduct diagnostic audits of client operations and identify improvement areas Implement Lean tools like VSM, 5S, Kaizen, SMED, TPM, Kanban, and Poka-Yoke Train and coach client teams on operational excellence and productivity Redesign business processes with SOPs, dashboards, and review systems Develop and implement sales growth strategies and sales team development plans Ensure client success through regular monitoring, reporting, and engagement Lead workshops, reviews, and presentations to client stakeholders Required Qualifications Bachelor’s degree in Engineering or Business (MBA preferred) Lean Six Sigma Green/Black Belt certification (preferred) Minimum 2–3 years of relevant experience in consulting or industry operations Proven track record of leading productivity, system, or sales improvement projects Excellent communication, documentation, and team facilitation skills Strong analytical and problem-solving mindset Preferred Skills Experience in Indian SME or manufacturing sector Hands-on knowledge of 5S, TPM, Lean tools, and business systems Knowledge of ISO, IATF, or TPM standards is a plus Comfortable working on-site at client plants across India What We Offer Opportunity to lead high-impact projects across industries Exposure to real-time factory and business transformation environments Supportive team and continuous learning ecosystem Attractive compensation with performance incentives Long-term career growth within consulting Job Types: Full-time Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Supplemental Pay: Yearly bonus Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Posted 2 days ago
1.0 years
0 Lacs
Calcutta
On-site
- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Basic Qualifications 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3011470 Show more Show less
Posted 2 days ago
5.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Company Description Holcon Services Pvt Ltd (formerly known as Holistic Consulting) develops customized solutions for clients to help them gain a competitive advantage in the market. These solutions, based on the Theory of Constraints (ToC), result in unique and effective ways of conducting operations, project delivery, supply chain management, and distribution strategy. Our successful track record demonstrates the effectiveness of our methodologies. Role Description This is a full-time, on-site Operations Management Consultant role located in Pune. The Operations Management Consultant will be responsible for day-to-day tasks related to improving operations, project delivery, supply chain management, and distribution strategy using ToC. The consultant will work closely with clients to develop and implement effective operational strategies. Qualifications BE Mechanical/ Production/ Electrical A Master’s degree in engineering, Business Administration, Operations Management, or a related field is desirable Diploma candidates with 5 to 6 years of experience can also apply Experience 2 to 3 years of experience in Manufacturing/ Shop floor operations/ Industrial Engg/ Lean management/ Productivity improvement Skills and knowledge Operations Management and Management Consulting skills Analytical Skills for identifying operational inefficiencies and solutions Experience in Consulting and Program Management Strong problem-solving and critical thinking skills Excellent communication and presentation skills Ability to work collaboratively with clients and internal teams Knowledge of the Theory of Constraints (TOC) is a plus Show more Show less
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BSE Consultant Opportunity: In recent years, technology has disrupted and transformed government entities and multinational corporations, reshaping their operations and elevating their focus on elite Customer Experience (CX) and Employee User Experience (EUX). As a business consulting professional, you play a pivotal role in helping our MENA clients unlock the full potential of their technology investments—driving strategy, accelerating growth, and enabling business excellence. As part of a high-performing Business & Service Excellence team, you’ll deliver exceptional client service, providing strategic advice on how technology enablement, digital transformation, and enterprise intelligence contribute to performance improvement. Your expertise will extend beyond technology transformation enablement to include business excellence initiatives, optimizing processes, enhancing operational efficiencies, and embedding continuous improvement frameworks while having a good background in Professional Business Process Analysis specific to tools like BMC Remedy, Ivante, ServiceNow and the likes. By leveraging technology as a force multiplier during major program transformations, you will guide organizations in aligning their IT landscape with business excellence principles—ensuring sustainable value creation, operational agility, and industry-leading service delivery. Whether it's refining governance models, streamlining enterprise workflows, or embedding data-driven decision-making, your role will be instrumental in shaping future-ready organizations poised for success. Job Responsibilities: The BSE Consultant is primarily responsible for designing, building, implementing, and executing one or more Service Excellence processes and provide process and technology governance consulting. Responsible for consulting engagements of Business Consulting service offerings in the field of Service Management and Business Excellence - assemble information to determine, document and agree customer requirements, conducting AS-IS assessments in line with applicable standards and frameworks, conducting Gap Analysis and producing recommendations Responsible for managing end-to-end proposal development, crafting compelling value propositions, and leading client orals to drive business growth and secure strategic engagements. Analyze client's business and user needs, priorities, document requirements, and make recommendations to Client Senior Leadership on how to apply best practices and methodologies to address priorities, policies, procedures, technical problems, and bottlenecks. Apply excellence framework principles (ISOs, EFQM, IT CMF, ITIL etc) to streamline business processes and optimize operational efficiencies. Ensure services are performed within established service levels and Key Performance Indicators (KPIs) Define, develop, and implement policies, processes, and procedures aligned to standards, and frameworks Develop templates, guidelines, and other job aids to use the implemented policies, processes, and procedures Assess and formulate tool requirements to execute the processes and ensure all the processes are institutionalized within the client environment Conduct periodic compliance audits / assessments against defined processes and various quality models such as Malcolm Baldrige, EFQM, IT CMF, ITIL, COBIT, ISO 20000, ISO 22301, ISO 27000, and various other emerging business excellence frameworks Report, ensure, and facilitate closure of all non-conformities by driving corrective actions within client environment. Develop Metrics/KPIs and collect data related to the processes deployed and drive analysis and improvements based on recommendations Contribute to internal best practices, processes, and methodology documentations Provide support functionally on the development, implementation, and deployment of service management tools. Apply Service Process Management best-practices and methodologies in the development and implementation of IT Services Educational Qualifications: Bachelor’s degree – Business Administration/Management/Information Technology, Engineering, or a related field (Mandatory) | Master’s degree (MBA/MSc) in Business Strategy, Digital Transformation, Technology Management, or Operations (Desired) Mandatory Certifications – ITIL®4 Foundation (Mandatory) Desired Certifications – ISO 20000, IAITAM Lean Six Sigma (Green/Black Belt), TOGAF, EFQM, Baldrige Excellence Framework Project & Program Management: PMP, PRINCE2, SAFe Agile, Scrum Master Data Analytics: Power BI, Tableau Skills & Experience: At least 3-5 years related IT experience Effective communication, influencing, facilitation and documentation skills Personal Attributes/Interpersonal Skills, Strategic planning skills to determine business requirements, develop customer strategies and develop plans to achieve the business requirements identified. Experience writing business and technical documentation and contributing to proposals Ability to present ideas clearly and concisely Experience in one or more of the following areas: Process Excellence, Business Excellence Service Management, Operations Management Business Excellence IT Governance, Information Security Service Delivery Management Experience on ServiceNow and other ITSM tools Experience on Visio, PowerPoint, Excel etc. Behavioural Skills: Strong communication skills with ability to interact with management level Open to explore all domains in Business Consulting Ability to work under pressure and prioritize with minimal supervision Multi-tasking skills Team player with ability to work with cross functional teams EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Andhra Pradesh, India
On-site
Certified SAFe Scrum Master & change agent for SAFe adoption Excellent knowledge of scrum techniques and artifacts Coach team members in SAFe Agile Framework. Manage each Projects Scope and timeline. Coordinate Sprints, manage dependencies, retrospective meetings & daily Standups. Support Product owner for product backlog management and prioritization Team Management. Build highly motivated slef organized team to achieve objectives of Release Train Familiarity with software development in agile environment Excellent Communication & leadership skills. Should display lean-Agile leadership Show more Show less
Posted 2 days ago
10.0 years
0 Lacs
Andhra Pradesh, India
On-site
123988- Jasbeer Must Have : Agile, Scrum Master, Project Management, Communication Skills Additional Skills : 10+ years of overall Scrum Master, Project Management and delivery experience. *Hands on practitioner of selected or multiple industry recognized software development methodologies including, but not limited to Agile, Lean, Waterfall, ITIL(ITSM) etc. *Proven track record in managing delivery engagements end-to-end with multi-vendor teams having high visibility and high business impact projects. *Experience in governing project delivery across the board of all stakeholders. *Experience and up-to-date knowledge on implementation of 3rd party solutions. *Experience with outcome based setups, delivering on hard commitments and fixed timelines. *Strong in effort estimation, planning and scheduling delivery. *Manage project schedule, cost, quality and scope. *Program Level status reporting on the cost, schedule and improvements periodically. Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Shift Incharge – Smart Metering Production Location: [Iskraemeco India Pvt. Ltd., Hyderabad] Reporting to: Shift In-charge Experience: 3–5 Years in Smart Energy Meter industry Language Preference: Knowledge of Telugu preferred Job Summary: The Shift Incharge will be responsible for managing production lines of smart meter manufacturing, leading a team of 200+ operators per shift, and ensuring productivity, quality, and adherence to lean manufacturing practices. The ideal candidate should possess knowledge in Lean Manufacturing, Time and Motion Study, 5S, Kaizen, ERP/SAP , and Failure Analysis Tools . Key Responsibility Areas (KRAs): 1. Shift Management Supervise and coordinate daily production activities on the shop floor. Ensure manpower allocation across lines based on skill and production load. Monitor attendance, discipline, and safety compliance. 2. Production Planning & Execution Achieve daily/weekly/monthly production targets as per the production plan. Optimize line balancing and reduce downtime using time and motion studies. Coordinate with planning, maintenance, and quality teams for smooth operations. Monitoring & Control on day to day rejections 3. Lean Manufacturing & Continuous Improvement Implement and sustain 5S, Kaizen, and Lean principles on the shop floor. Identify and eliminate waste through root cause analysis and process improvements. 4. Quality & Failure Analysis Ensure adherence to quality standards and in-process checks. Participate in failure analysis and implement corrective and preventive actions. 5. Data Management and Reporting Use ERP/SAP systems for production data entry, tracking, and reporting. Analyze performance metrics and prepare shift reports. Key Performance Indicators (KPIs): KPI Description Target Shift Production Output % of target achieved per shift ≥ 95% First Pass Yield (FPY) % of units passing without rework ≥ 98% Operator Efficiency Output per operator per hour Tracked vs Standard Line Downtime Unplanned downtime per shift < 5% of shift time 5S Audit Score Workplace organization and cleanliness ≥ 90% Kaizen Implementation Rate Number of improvements implemented/month ≥ 2 SAP/ERP Data Accuracy Accuracy and timeliness of entries ≥ 99% Team Discipline & Attendance Absenteeism and compliance < 2% absenteeism Rejection Rate Defective units per batch < 0.5% Technical Skills Required: Lean Manufacturing tools (5S, Kaizen, Poka-Yoke) Time and Motion Study ERP/SAP Production Module Root Cause & Failure Analysis Tools (5 Why, Fishbone) MS Office for reporting and analytics Soft Skills: Team management and leadership Communication and interpersonal skills Problem-solving and decision-making Attention to detail and process orientation Language Requirement: Proficiency in English and Hindi Telugu knowledge is preferable for effective communication with the operator workforce Show more Show less
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BSE Consultant Opportunity: In recent years, technology has disrupted and transformed government entities and multinational corporations, reshaping their operations and elevating their focus on elite Customer Experience (CX) and Employee User Experience (EUX). As a business consulting professional, you play a pivotal role in helping our MENA clients unlock the full potential of their technology investments—driving strategy, accelerating growth, and enabling business excellence. As part of a high-performing Business & Service Excellence team, you’ll deliver exceptional client service, providing strategic advice on how technology enablement, digital transformation, and enterprise intelligence contribute to performance improvement. Your expertise will extend beyond technology transformation enablement to include business excellence initiatives, optimizing processes, enhancing operational efficiencies, and embedding continuous improvement frameworks while having a good background in Professional Business Process Analysis specific to tools like BMC Remedy, Ivante, ServiceNow and the likes. By leveraging technology as a force multiplier during major program transformations, you will guide organizations in aligning their IT landscape with business excellence principles—ensuring sustainable value creation, operational agility, and industry-leading service delivery. Whether it's refining governance models, streamlining enterprise workflows, or embedding data-driven decision-making, your role will be instrumental in shaping future-ready organizations poised for success. Job Responsibilities: The BSE Consultant is primarily responsible for designing, building, implementing, and executing one or more Service Excellence processes and provide process and technology governance consulting. Responsible for consulting engagements of Business Consulting service offerings in the field of Service Management and Business Excellence - assemble information to determine, document and agree customer requirements, conducting AS-IS assessments in line with applicable standards and frameworks, conducting Gap Analysis and producing recommendations Responsible for managing end-to-end proposal development, crafting compelling value propositions, and leading client orals to drive business growth and secure strategic engagements. Analyze client's business and user needs, priorities, document requirements, and make recommendations to Client Senior Leadership on how to apply best practices and methodologies to address priorities, policies, procedures, technical problems, and bottlenecks. Apply excellence framework principles (ISOs, EFQM, IT CMF, ITIL etc) to streamline business processes and optimize operational efficiencies. Ensure services are performed within established service levels and Key Performance Indicators (KPIs) Define, develop, and implement policies, processes, and procedures aligned to standards, and frameworks Develop templates, guidelines, and other job aids to use the implemented policies, processes, and procedures Assess and formulate tool requirements to execute the processes and ensure all the processes are institutionalized within the client environment Conduct periodic compliance audits / assessments against defined processes and various quality models such as Malcolm Baldrige, EFQM, IT CMF, ITIL, COBIT, ISO 20000, ISO 22301, ISO 27000, and various other emerging business excellence frameworks Report, ensure, and facilitate closure of all non-conformities by driving corrective actions within client environment. Develop Metrics/KPIs and collect data related to the processes deployed and drive analysis and improvements based on recommendations Contribute to internal best practices, processes, and methodology documentations Provide support functionally on the development, implementation, and deployment of service management tools. Apply Service Process Management best-practices and methodologies in the development and implementation of IT Services Educational Qualifications: Bachelor’s degree – Business Administration/Management/Information Technology, Engineering, or a related field (Mandatory) | Master’s degree (MBA/MSc) in Business Strategy, Digital Transformation, Technology Management, or Operations (Desired) Mandatory Certifications – ITIL®4 Foundation (Mandatory) Desired Certifications – ISO 20000, IAITAM Lean Six Sigma (Green/Black Belt), TOGAF, EFQM, Baldrige Excellence Framework Project & Program Management: PMP, PRINCE2, SAFe Agile, Scrum Master Data Analytics: Power BI, Tableau Skills & Experience: At least 3-5 years related IT experience Effective communication, influencing, facilitation and documentation skills Personal Attributes/Interpersonal Skills, Strategic planning skills to determine business requirements, develop customer strategies and develop plans to achieve the business requirements identified. Experience writing business and technical documentation and contributing to proposals Ability to present ideas clearly and concisely Experience in one or more of the following areas: Process Excellence, Business Excellence Service Management, Operations Management Business Excellence IT Governance, Information Security Service Delivery Management Experience on ServiceNow and other ITSM tools Experience on Visio, PowerPoint, Excel etc. Behavioural Skills: Strong communication skills with ability to interact with management level Open to explore all domains in Business Consulting Ability to work under pressure and prioritize with minimal supervision Multi-tasking skills Team player with ability to work with cross functional teams EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 days ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Tietoevry Tech Services is thrilled to embark on an exciting journey under new ownership. This change opens up new possibilities, challenges, and growth opportunities for our company and our employees. We are looking for talented people who want to join us on this exciting journey and help shape the digital landscape in the Nordics. Are you a modern leader with a strong background in data and technology? Do you thrive on solving complex client challenges and have a passion for building data-driven enterprises? If so, this could be your next big move. We are seeking a Head of Data & AI – India to join Tietoevry Tech Services, the leading digital transformation and managed services provider in the Nordics. About the Data & AI area Our Data & AI unit is one of the fastest-growing service areas within Tietoevry Tech Services. Our mission is to be our clients’ go-to partner in their data-driven transformation. We’re passionate about the intersection of data, business, and people. Our experts help customers unlock business value by enabling seamless data flows across their organizations. We design, build, and operate modern, cloud-based data platforms—from raw data to AI-powered applications. Our team advises clients on strategy, architecture, and capability development to support long-term, data-driven success. We believe in lean, empowered global teams, where people are supported to grow both professionally and personally. What you’ll do as Head of Data & AI – India Join a global Data & AI team of 250 professionals, and be part of its leadership team, driving impact across borders. Lead, grow, and develop our India-based Data & AI organization of around 150 experts. You’ll ensure the team stays at the forefront of technology and consultancy, working closely with colleagues across our global organization. Collaborate with leading Nordic clients to develop cutting-edge data and AI solutions—from core data pipelines to advanced analytics, Data Products, GenAI-driven tools, visualizations, and front-end applications. Help define and evolve our offerings to reflect the latest in modern data & AI technologies, frameworks, and methodologies. What makes you a great fit? Deep expertise and ongoing curiosity in the data & AI domain, including modern Data Product thinking and a familiarity with emerging technologies like agentic AI. A passion for solving real client problems in agile, value-focused ways. A consultative, business-oriented mindset with the ability to communicate fluently with both business and technical stakeholders. Proven leadership experience, with the drive to create business impact and inspire teams toward continuous learning and excellence. Overall 15+ Years of experience and at least 10 years of relevant experience in data & AI roles. Strong people leadership skills, with a desire to build a winning team culture. Excellent spoken and written English. Why join us? This is your opportunity to help shape the future of a dynamic, fast-growing Data & AI business. You’ll have the chance to work on meaningful projects with large Nordic companies, using the latest technologies, all while enjoying a healthy work-life balance and a flexible hybrid work model. At Tietoevry Tech Services, we believe in an open culture, continuous learning, and the power of curiosity. In this fast-moving space, the ability to unlearn and relearn is essential—and we’re here to support your journey every step of the way. If you’re ready to lead with purpose, build a top-performing team, and make a real impact—we’d love to hear from you. Show more Show less
Posted 2 days ago
10.0 years
0 Lacs
Faridabad, Haryana, India
On-site
Location: Faridabad (Factory); Sites in Gurgaon and Delhi Type: Full-Time Leadership Compensation: Competitive salary + performance bonus + ESOP potential About Us We’re building a B2B tech platform where architects and interior designers submit production-ready files for wardrobes and kitchens. We take it from there — manufacturing, delivering, and installing every piece with speed, precision, and transparency. We’re not just building carpentry—we’re building a system. With structured design handoffs, milestone-based payments, WhatsApp tracking, and strict QC, we’re redefining how India builds custom interiors. You will own the heart of that system. Role Overview As Head of Production , you’ll be responsible for managing the entire backend of our business — from material procurement and factory execution to delivery, site readiness, and final installation. You’ll work directly with the founding team and lead a cross-functional group of workshop managers, site supervisors, vendors, and carpenters. Your role is to ensure that what gets uploaded as a drawing is executed on time, to spec, and without drama . Responsibilities Oversee end-to-end production operations : raw material sourcing, factory scheduling, quality control, and packaging. Build and manage a reliable carpentry and installation team — in-house and/or outsourced. Ensure milestone progress is accurately tracked, photographed, and uploaded for clients. Coordinate daily with design and tech teams to resolve execution bottlenecks fast. Enforce quality control checklists and physical mock reviews at each stage. Maintain tight vendor relationships for hardware, laminates, carcass boards, and site materials. Optimize workshop processes to minimize waste, increase speed, and ensure consistent finishing. Ensure all orders are delivered within committed timelines and sites are well-managed. Handle escalations, last-minute changes, and real-world chaos with clarity and calm. Required: 5–10 years of experience in furniture production or modular/interior manufacturing. Deep understanding of carcass construction, hardware systems, material behavior, and tolerances. Proven ability to run a workshop floor — from CNCs to polish booths to final packaging. Hands-on experience with wardrobe and kitchen installation in urban sites. Ability to manage multiple concurrent projects under tight timelines. Team management experience — from carpenters to supervisors to logistics coordinators. Structured, proactive communicator — especially with designers and clients. Bonus if you have: Worked in a startup or fast-growth manufacturing business. Implemented systems like Zoho Creator, ERPNext, or Tally-integrated production tracking. Familiarity with AutoCAD/SketchUp to review designs quickly on your own. Past experience in factory optimization or lean manufacturing systems. What you'll get: Lead production for a high-potential venture redefining furniture delivery in India Work with forward-thinking architects and top-tier designers Ability to build your own systems, team, and culture from scratch Direct reporting to founders; zero bureaucracy Equity upside in a fast-scaling business Show more Show less
Posted 2 days ago
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The job market for lean professionals in India is rapidly growing, with companies across various industries adopting lean principles to streamline their operations and increase efficiency. If you are a job seeker looking to explore opportunities in the lean field, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions for lean roles in India.
These cities are known for their vibrant job markets and have a high demand for lean professionals across industries such as IT, manufacturing, healthcare, and finance.
The average salary range for lean professionals in India varies based on experience levels. Entry-level positions typically start at INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 12-15 lakhs per annum.
A typical career progression in the lean field may include roles such as Lean Analyst, Lean Specialist, Lean Manager, and Lean Consultant. As professionals gain experience and expertise in lean principles, they may advance to roles such as Lean Six Sigma Black Belt or Lean Six Sigma Master Black Belt.
In addition to a strong understanding of lean principles, employers often look for candidates with skills such as project management, data analysis, process improvement, and stakeholder management. Certification in Lean Six Sigma is also highly valued in the industry.
As you prepare for your job search in the lean field, make sure to familiarize yourself with the principles, tools, and best practices associated with Lean methodology. By honing your skills and knowledge in this area, you will be better equipped to excel in interviews and secure exciting opportunities in the dynamic job market of India. Good luck!
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