699 Lead Operations Jobs - Page 5

Location: Noida Job Summary: We are seeking a highly motivated and experienced Transportation Team Manager to oversee and manage the transportation operations within our BPO environment. The ideal candidate will have a strong background in transportation logistics, team management, and process optimization. As the Manager of the Transportation Team, you will be responsible for ensuring the efficient, timely, and cost-effective transportation of personnel and materials while managing a team of transportation coordinators and support staff. Key Responsibilities: Team Management: Lead, supervise, and mentor the transportation team, providing guidance, performance evaluations, and professional d...

The Lead, Unified Scholarship Interface PMU will anchor the design, implementation, and government partnership efforts for a breakthrough digital scholarship platform in Rajasthan. This individual will drive the conceptualisation, stakeholder engagement, and program management functions required to unify existing scholarship schemes into one streamlined portal under the Department of Social Justice, Government of Rajasthan. The Lead will interface directly with senior government officials, technical vendors, and social protection experts to ensure a user-centric and scalable solution. Key Responsibilities Lead the end-to-end design and strategy for the Unified Scholarship Interface in close ...

Managing and handling team Monitoring KPIs and KRAs CSAT and AHT

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional rel...

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and ...

Responsibilities: * Collaborate with cross-functional teams * Drive operational excellence & efficiency gains * Ensure compliance & risk management * Oversee day-to-day operations * Manage budgets & resources effectively Provident fund Annual bonus

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Roles and Responsibilities Responsibilities : Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional ...

Responsibilities: * Collaborate with cross-functional teams * Drive operational excellence & efficiency gains * Ensure compliance & risk management * Oversee day-to-day operations * Manage budgets & resources effectively Provident fund Annual bonus

Build, train, and motivate marketing and sales teams to achieve monthly and quarterly targets. Prepare marketing budgets and performance reports for management review. Good knowledge of the local market and customer behavior . Accessible workspace Sales incentives Performance bonus

Role & responsibilities Last Mile Operation Adherence to SOP Branch operations Preferred candidate profile Any Graduate Immediate Joining Non Localites Fresher or experience

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Identify, develop, streamline and/or improve Management metrics, business rules, processes and procedures Ensure Account Management reporting continuously provides adequate, timely and useful support and information that business policies, business rules, processes etc are operating efficiently and effectively and in-line with health care operations Assist in the facil...

TL for Outbound Voice Process Monitor team performance , ensure SLA are met. Monitoring daily operations KPIs for the team Managing escalations and resolving complex issues Conducting training sessions for new hires Problem-solving capabilities Required Candidate profile Ensuring effective communication within the team Reporting progress to higher management Strong communication skills and interpersonal skillsAdherence to company policies and client requirements

We are looking for a Team Lead who can drive operational excellence, manage performance metrics, and lead a team of chat support executives to deliver outstanding customer experience. The role requires hands-on experience in managing KPIs such as AHT, CSAT, Attrition, and SLA adherence in a fast-paced BPO environment. Key Responsibilities: Lead, coach, and manage a team of chat/email support executives to meet business goals and KPIs. Ensure AHT (Average Handling Time) , CSAT (Customer Satisfaction Score) , FCR (First Contact Resolution) , and SLA (Service Level Agreement) targets are consistently met. Drive initiatives to reduce attrition and improve employee engagement and retention. Monit...

||Hiring For - Senior Manager Quality || Medical Coding || Role Overview We are looking for an experienced Senior Manager Quality with strong expertise in Medical Coding to lead and manage a large QA team across multiple specialties. Locations: Hyderabad / Mumbai / Aurangabad Budget: Up to 32 LPA Education : Graduate / Postgraduate in any stream Role: Senior Manager Quality Department: Medical Coding Specialty (Location-wise) Hyderabad - IP DRG Mumbai - Surgery, Anesthesia, IP DRG Aurangabad - Surgery, Anesthesia Job Requirements 12+ years of experience in the Medical Coding industry In-depth knowledge of ICD-10, CPT, Coding Guidelines & Techniques Strong understanding of Anatomy, Physiology...

Designation - Senior Operation Manager Location: Bangalore Job Description – Operations Manager (Car Rental Industry) Operational Strategy & Leadership Fleet & Resource Management send their resume on puja.y@executivescorridor.com Perks and benefits Salary and other benefit

Responsibilities : Managing day to day operations of Property Client relationship timely & Proper Escalation management. Client Payment Settlement Skill Open to Travel Communication Skills Interpersonal Skills Ctc upto 4.5 Lpa 5 Days WD Remote @ Gurgaon

Job Title: Head Operations (Telemarketing / Tele sales / Real Estate /BPO) Location: Chennai Experience: 8 12 Years Industry: BPO / Telemarketing / Real Estate Sales Employment Type: Full-time Job Summary: We are looking for a dynamic and strategic Head Operations to lead and manage our large-scale Telemarketing & Tele sales operations within the Real Estate / BPO sector . The ideal candidate should have proven experience in driving performance, improving efficiency, and leading multiple teams to achieve business goals. Key Responsibilities: Oversee the end-to-end Telemarketing and Telesales operations across multiple teams. Design and implement sales processes, call quality frameworks , and...

Role & responsibilities Team Management Daily Operations Adherence to SOP Perfomance Monitoring Preferred candidate profile Any Graduate Immediate Joining Non Localites

Hiring Operation Head for Electrical / Building Material company. Min 20 years exp in Office operations. Hiring good sincere person with long term stability. Immediate joiner is preferred. Pls share CV on sarika.vasdev@provisionconsulting.in Required Candidate profile No. of opening - 1 Location - Bangalore Company - Electrical and Building material Position - Business Head

Teleperformance is hiring for Team Leader for Jaipur & Malad Location. Need candidates with min. 1 year of experience as a TL, in international process. Excellent Communication skills Graduation Mandatory, BPO experience is Mandatory, Candidates must be aware about the KRAs and KPIs of a Team Leader, People Management Skills, Shrinkage Control, Attrition Management, AHT, CSAT, SLA Management, Rotational shifts, 5 days working. Interested candidates can share their profile at Yamanurappa.kuri@teleperformancedibs.com Contact: 9449900627

Preferred candidate profile look after Operations across pan India sites/ location. Strategic and operational planning. Overseeing daily activities to ensure smooth, efficient, and productive operations, which includes managing staff schedules and workloads. Manage resources, staff, budgets, and supply chains, while also focusing on quality assurance, safety compliance, and cross-departmental collaboration to meet organizational goals. Managing budgets, overseeing procurement, and ensuring the right resources (labor, materials, etc.) are available when needed. Analyzing and optimizing processes to increase efficiency, reduce waste, and lower costs by identifying bottlenecks and implementing ...

AsProcessAnalyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client ...

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up...

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up...

Managing the people and handling customers Escalation. Delivery, offers follow up . Ensuring enquiry are sent to customers in spulated me need to keep checking mail Customer payment follows up