173 Lead Operations Jobs - Page 5

Job Description for Operations Lead Analyst Duties In this role, you will work as the lead developer for the implementation of member communication requests. You will collaborate among stakeholders in order to review, analyze requirements, communicate our strategic vision against the request, and successfully implement requirements timely. You will need to understand business problems and opportunities in the context of the requirements and recommend solutions. Assist with requirement collection and analysis, identify problem areas and recommend revising requirements to ensure a successful implementation. Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders. Leverage communication and relationship skills, to manage the technical, client facing, product teams and update leadership. REQUIRED SKILLS DEMONSTRATED KNOWLEDGE 6-8 years of relevant experience 1+ years SQL skills (Teradata, Oracle, MSSQL), background in BI tools Ability to drive to results independently Strong focus on customer service Strong communication organizational skills Experience with development methodologies is highly desired Strong analytic capabilities Perform thorough requirement interviews with project stakeholders. Consistently deliver project status and time tracking regularly to management. Excellent written and verbal communication skills Ability to work in a fast-paced environment, handling multiple priorities Demonstrated ability to prioritize and manage work load to meet project deadlines. Ability to handle complex analysis from issue identification to proposal of potential solutions. Willingness to work a flexible schedule to accommodate project deadlines About Evernorth Health Services

About Rapido We are India's largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental and more. Currently present in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million people, we have also built a solid captain base of over 5 million registered captains, who have bettered their lives with Rapido. As an employer, we provide a lot of ownership to our team members providing multiple avenues for them to grow within the company. You will only grow with us with the right balance of ambition, fun, and transparent work culture! When opportunity presents itself, dont be afraid to go after it Job Summary: As a City Head for a ride-hailing app, you will be responsible for overseeing and managing all operations and business activities and demand generation within a specific city or region. You will play a critical role in driving growth, maintaining high service standards,and ensuring the overall success of the ride-hailing operations in your assigned area. You will have the opportunity to lead and shape the success of the ride-hailing operations in your assigned city or region. Your strategic thinking, operational expertise, and leadership skills will be crucial in driving growth, ensuring operational excellence, and delivering a superior experience to Captains and Customers Job Responsibilities: Develop and implement strategic plans to drive business growth and market penetration in the assigned city or region. Identify new market opportunities, assess market trends, and formulate effective strategies to increase market share. Deeply understand target segments, commute use cases and how to generate more rides from each of the areas in city Market research for understanding problem statements, get more ideas and insights on demand pockets for growth Partner with demand generation team in planning and executing marketing campaigns, monitoring performance results Oversee the day-to-day operations, ensuring seamless and efficient transportation services for Customer and Captain. Monitor key performance indicators (KPIs), analyze operational data, and implement strategies to optimize driver allocation, reduce wait times, and enhance service quality. Identify and establish partnerships with relevant stakeholders, such as local authorities, transportation organizations, and businesses, to promote the ride-hailing app and expand its user base. Develop marketing and promotional campaigns to increase brand awareness and attract new customers. Manage and nurture relationships with captains in the city. Implement strategies to attract and retain Captains, ensuring their satisfaction, engagement, and compliance with company policies. Address rider concerns and feedback promptly to maintain high levels of customer satisfaction. Lead and motivate a team of managers and operational staff, including supervisors, support agents, and coordinators.Provide guidance, training, and support to ensure the team's success and foster a positive work culture. Stay updated on local transportation regulations and laws, ensuring full compliance and adherence to legal requirements.Liaise with regulatory authorities and handle any compliance-related issues or inquiries. Monitor and manage the financial performance of the ride-hailing operations in the city. Prepare budgets, track expenses, and identify opportunities for cost optimization and revenue growth. Develop and implement contingency plans to handle emergencies, disruptions, or other unforeseen events. Coordinate with relevant teams to ensure the safety and well-being of captains and customers during crisis situations. Job Requirements: Engineering Graduate or Graduate / MBA in Business Management / Marketing / Operations. 4+ years Proven experience in operations management, preferably within the transportation, marketplace, B2C Business in technology industry / App based industry and also worked in data to drive business growth. Knowledge of the ride-hailing industry and market trends is a plus. Having a better understanding of both Customer and Captain (Driver) KPI in Ride Hailing industry / Delivery apps /Operations, etc Good to have Operations Management and Business strategy experience. Experience in Market research The ideal candidate will have a strong ability to think strategically about business and product opportunities, and a demonstrated track record of leadership. People with endless curiosity and hunger to learn Excel / SQL / Tableau or PowerBI prior experience in handling or certification is an added advantage (Not Mandatory ) Whats there for you? You will be entrusted with the responsibility to scale Rapido across one of the Indias most used Mode of Transport. Employee Travel Pass pass benefits Relocation/Joining Bonus Work life balance Flexible working Competitive salary Be your own boss Attitude

Duties In this role, you will work as the lead developer for the implementation of member communication requests. You will collaborate among stakeholders in order to review, & analyze requirements, communicate our strategic vision against the request, and successfully implement requirements timely.You will need to understand business problems and opportunities in the context of the requirements and recommend solutions.Assist with requirement collection and analysis, identify problem areas and recommend revising requirements to ensure a successful implementation. Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders. Leverage communication and relationship skills, to manage the technical, client facing, product teams and update leadership. REQUIRED SKILLS & DEMONSTRATED KNOWLEDGE 6-8 years of relevant experience 1+ years SQL skills (Teradata, Oracle, MSSQL), background in BI tools Ability to drive to results independently Strong focus on customer service Strong communication & organizational skills Experience with development methodologies is highly desired Strong analytic capabilities Perform thorough requirement interviews with project stakeholders. Consistently deliver project status and time tracking regularly to management. Excellent written and verbal communication skills Ability to work in a fast-paced environment, handling multiple priorities Demonstrated ability to prioritize and manage work load to meet project deadlines. Ability to handle complex analysis from issue identification to proposal of potential solutions. Willingness to work a flexible schedule to accommodate project deadlines

We are looking for a motivated and detail-oriented Sales & Lead Management Executive to manage our inbound sales leads from ads and IndiaMART. This person needs to handle inquiries, providing product information, following up with customers.

Manage manpower effectively to ensure smooth pharmacy operations, including timely opening and closing of branches with adequate staffing. Monitor and focus on daily, time-to-time sales reports to track performance and take necessary actions. Ensure the availability of pharmaceutical and non-pharmaceutical products at each store. Promote and drive customer subscriptions for MedPlus products and services. Report daily to the AGM on target achievements and operational performance. Allocate and manage manpower to ensure excellent customer service and achieve MedPlus business objectives.

We are seeking a dependable and well-organized operations manager to handle logistics and operational workflows. The ideal candidate will oversee the complete order fulfillment cycle, from placing purchase orders and coordinating with suppliers to managing dispatch, invoicing, and client communication. The role requires strong coordination, attention to detail, and follow-through to ensure smooth internal and external operations. Key Responsibilities: Issue and manage purchase orders to vendors and suppliers. Coordinate with customs agents to ensure timely customs clearance for imported orders. Follow up with supplier points of contact to track shipments and delivery schedules. Verify incoming materials against purchase orders and ensure correct labeling and segregation for dispatch. Plan and oversee dispatch to client locations as per project timelines. Liaise with logistics and transportation partners to ensure timely deliveries. Review client purchase orders for alignment with company terms & conditions. Raise sales invoices as per agreed billing milestones and follow up for timely payments. Maintain accurate and up-to-date records of logistics, inventory movement, and dispatch documentation. Candidate Requirements: Minimum 2 years of experience in operations, logistics coordination, or supply chain management. Excellent communication and follow-up skills. Strong organizational skills and the ability to manage multiple tasks simultaneously. Familiarity with purchase order cycles, commercial documentation, and invoicing. Proficiency in Microsoft Excel and general document handling.

The Lead - Sales Process and Tools is a strategic enabler responsible for designing, optimizing, and automating sales processes that drive operational efficiency, accelerate sales cycles, improve opportunity pipeline, and deliver great customer experience. This role ensures seamless technology adoption, process alignment, Voice of Customer insights and data integrity, empowering the sales force with best-in-class tools and workflows. Key Responsibilities: Design and implement end-to-end sales workflows, ensuring process agility, scalability, productivity, and seamless integration across IT systems. Lead the administration of Salesforc e SFDC and Pardot, driving automation, efficiency, and business intelligence to ensure complete utilization by Sales team. Design and implement processes to capture customer journey across the sales process and manage Customer insights to action key customer pain areas. Own and enhance the Sales Data Excellence journey, ensuring data governance, integrity, and a single source of truth for customer masters. Collaborate with senior leadership to align sales technology and tool investments with business objectives, ensuring maximum ROI. Foster a high-adoption culture by training and enabling sales teams to leverage SFDC and other tools for improve d performance. Monitor, evaluate, and refine sales processes using data-driven insights, ensuring continuous improvement and opera tional excellence. Qualifications: Bachelor s degree in business, Marketing, or related field; MBA preferred. 5+ years of experience in sales operations and process automation within a B2B environment. Proven expertise in Salesforce SFDC and other sales automation platforms. Strong strategic mindset with a track record of driving process innovation and transformation. Ability to engage and influence cross-functional teams to achieve operational and revenue goals. Location: Pune

Role Operation Manager Visit our website bmwtechworks.in to know more. Follow us on LinkedIn I Instagram I Facebook I X for the exciting updates. About the UNIT/ Unit Overview Corporate Quality & Cost Orientation Location Pune Experience: 8 - 12 Number of openings 1 What awaits you/ Job Profile Operation Lead: The Operations Manager will be responsible for managing the operational aspects of our platform, ensuring that all processes run smoothly and efficiently. This role involves collaborating with various teams to optimize workflows, improve service delivery, and enhance user experience. Main responsibilities: Oversee daily operations of the platform, ensuring all processes are efficient and effective. Develop and implement operational policies and procedures to enhance productivity. Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement. What should you bring along Expected skill Sets and experience that the candidates should bring along. Platform Monitoring , ITSMNext - Incident Management, Defect handling Windchill Platform - Configurations (access rules, functionality), DB Backup Support / Monitoring, Smoke Testing. Environment Management - Daily Monitoring: Interface Connections, Successful processing of data. 2nd level Support , Grafana Monitoring and Configurations, Backup Support/Monitoring. Must have technical skill Windchill customizations, Dashboard (planning, development), Windchill Metrics/Interfaces, Application Testing. Service Now Good to have Technical skills Smoke Testing, Licenses, Performance Management Grafana

Microland Limited is looking for Associate Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As an Operations Excellence associate lead, you will be responsible for leading and implementing continuous improvement initiatives to enhance operational efficiency, quality, and overall performance within the organization. You will collaborate with cross - functional teams to identify areas for improvement, develop strategies, and drive execution to achieve operational excellence. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to identify root causes of inefficiencies, defects, or bottlenecks. Develop and implement improvement plans to optimize processes and workflows. Drive a culture of continuous improvement by fostering collaboration and knowledge sharing among team members. Operational Excellence Strategy : Develop and execute a comprehensive operational excellence strategy aligned with organizational goals and objectives. Define key performance indicators (KPIs) to measure progress and success in achieving operational excellence. Establish benchmarks and targets for performance improvement initiatives. Cross - Functional Collaboration : Collaborate with cross - functional teams, including operations, quality assurance, supply chain, and engineering, to implement improvement initiatives. Facilitate communication and collaboration among team members to ensure alignment and synergy in achieving operational goals. Change Management : Lead change management efforts associated with process improvements, including training, communication, and stakeholder engagement. Overcome resistance to change by effectively communicating the benefits and rationale behind improvement initiatives. Data Analysis and Reporting : Utilize data analysis tools and techniques to gather, analyze, and interpret performance data. Generate regular reports and dashboards to track progress against KPIs and provide insights for decision - making. Best Practices and Standards : Stay abreast of industry best practices, trends, and emerging technologies related to operational excellence. Implement best practices and standards to drive efficiency, quality, and innovation in operations. Project Management : Manage projects related to operational excellence, including planning, execution, monitoring, and reporting. Ensure projects are completed on time, within budget, and in accordance with quality standards.

Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. Key Responsibilities : Continuous Improvement : Lead the identification of process improvement opportunities across various operational functions. Conduct thorough analyses to identify root causes of inefficiencies, defects, or bottlenecks. Develop and implement improvement plans to optimize processes and workflows. Drive a culture of continuous improvement by fostering collaboration and knowledge sharing among team members. Operational Excellence Strategy : Develop and execute a comprehensive operational excellence strategy aligned with organizational goals and objectives. Define key performance indicators (KPIs) to measure progress and success in achieving operational excellence. Establish benchmarks and targets for performance improvement initiatives. Cross - Functional Collaboration : Collaborate with cross - functional teams, including operations, quality assurance, supply chain, and engineering, to implement improvement initiatives. Facilitate communication and collaboration among team members to ensure alignment and synergy in achieving operational goals. Change Management : Lead change management efforts associated with process improvements, including training, communication, and stakeholder engagement. Overcome resistance to change by effectively communicating the benefits and rationale behind improvement initiatives. Data Analysis and Reporting : Utilize data analysis tools and techniques to gather, analyze, and interpret performance data. Generate regular reports and dashboards to track progress against KPIs and provide insights for decision - making. Best Practices and Standards : Stay abreast of industry best practices, trends, and emerging technologies related to operational excellence. Implement best practices and standards to drive efficiency, quality, and innovation in operations. Project Management : Manage projects related to operational excellence, including planning, execution, monitoring, and reporting. Ensure projects are completed on time, within budget, and in accordance with quality standards.

Job Dimensions Position requires a candidate who can lead a team of Engineers engaged into working on Customer Tickets and Proactive SRs for all Spectra products including connectivity products (BIA, ILL, P2P), Managed Products (MBIA, MBB),, SDWAN, Firewall, Managed Wifi, etc. The position is responsible for Partner Management as well as Inhouse teams, driving SLAs, Quality of Technical Resolution, ensuring high levels of customer satisfaction and working on continous capability development of self and the team of 30-40 members for solution based support thereby delivering exceptional service to Home, Enterprise & B2B customers. Responsibility: Experience in Team Management : (Team Size: 30-40) 1. Manage Technical Support Engineers engaged into SR Resolution of all Products -Broadband, Leaseline, Wireless Controllers & Access Points (WLC/APs), Routing & Switching infrastructure, Network Security appliances (Firewalls, UTM, SDWAN), etc. 2. Enhance Technical Capability of L1 and L2 teams by building a Training and Certification Roadmap for all Spectra Products. 3. Build, mentor, and lead a high-performance Customer Experience & Technical support team capable of meeting current and future support needs. 4. Develop and implement Training Programs to enhance team skills, customer service capabilities, and develop subject-matter experts to increase online resolution. 5. Coach & motivate team to deliver high performance & low attrition. Customer Satisfaction and Experience - Ensure robust process of Customer Tickets management, SLA Adherence, Service improvement plans via L2 to provide high levels of customer satisfaction. Implement strategies to improve the customer support experience,resolution time, communication, acting as ultimate escalation point for resolution. Quality Assurance and Continuous Improvement - Implement quality assurance processes & establish a continuous improvement culture within the support team, encouraging feedback, innovation, and proactive identification of areas for improvement. Reduction in Customer Complaints : Drive Customer Complaints reduction programme with CFT Teams :contribute effectively by providing insights to L3 Network Teams for RCA & Issue Resolution

Job Summary: We are seeking a proactive and detail-oriented Lead Support Executive. The ideal candidate will be responsible for generating leads, reaching out to potential clients through various channels, maintaining accurate records, and supporting client engagement efforts. This role plays a key part in building and maintaining our sales pipeline. Key Responsibilities: Send professional email communications to potential and existing clients. Reach out to prospects via LinkedIn messages and maintain follow-ups. Identify relevant companies and fill out their website inquiry/contact forms. Maintain and update lead and client information in Excel sheets. Generate and qualify new business leads through online research and outreach. Schedule and coordinate meetings between clients and the internal team. Assist in tracking responses, follow-ups, and meeting outcomes. Support the business development team with any additional administrative tasks. Requirements: Bachelors degree Strong written and verbal communication skills in English. Proficient in using Microsoft Excel, Google Sheets, and basic online tools. Ability to manage multiple tasks with attention to detail. Comfortable working independently as well as part of a team. Basic knowledge of LinkedIn and email communication etiquette. Preferred Skills: Experience in client outreach or lead generation roles is a plus. Good time management and organizational skills.

Reality Check is this you Do you love freedom and flexibility in your work Are you the kind of person who gets things done Are you curious about how great digital products are built not just what they look like, but how they work behind the scenes Do you enjoy turning messy inputs into clean, actionable plans Do you find satisfaction in helping teams move fast and deliver well If yes youll thrive here Summary At Commutatus, we build scalable digital products for startups, social organizations, and enterprise teams Our clients, including AIESEC and Rajasthan Royals, trust us to not only deliver quality platforms but also partner with them through the entire product journey As a Product Operations Lead (CEOs Office), youll work directly with the core leadership team to turn strategy into structured execution Youll manage the moving parts across internal tools and external client projects from requirement scoping to delivery follow-ups Youll also have opportunities to step into sales, marketing, and business ops when needed It's for someone who thrives in execution with context Whats Expected Of You At an executional level: Work across both internal tools and client-facing platforms Convert raw ideas or vague requirements into clear, well-structured workflows and tasks Use ClickUp to create, assign, and track tasks; flag blockers early and often Own the quality of delivery by maintaining documentation hygiene and ensuring task momentum Coordinate with developers, designers, and leadership to ensure projects move forward smoothly At a Strategic Support Level Be part of early discussions around product features and timelines Think critically about how features are scoped balancing user needs and feasibility Help prepare updates, demos, and planning sessions for clients or internal teams Occasionally jump into marketing, analytics, or client success work depending on whats live Skills Were Looking For Strong written and verbal communication Analytical thinking and clarity in structuring tasks or problems Familiarity with project tracking tools (ClickUp, Notion, Jira, etc-) A sense of ownership you follow up, follow through, and finish strong Curiosity about digital products, user experience, and execution flows Why youll enjoy working here Remote-first and trust-based we care about outcomes, not hours Access to leadership work closely with the CEO and leadership team, every day A front-row seat to diverse, impactful products from AI-powered analytics dashboards to custom CRMs, chatbot-based mobile apps, internal tools that run our own operations, and more Opportunities to grow into product management, business ops, or client strategy wherever you shine A learning-first environment explore new tools, processes, and verticals across industries Requirements 13 years of experience in a similar coordination, ops, or product-execution role Comfortable working independently Show more Show less

Job Summary The Managers primary responsibilities include overseeing end to end fulfillment teams daily, weekly and monthly production goals, while ensuring the level of expected service, and quality and integrity of the loans are maintained. The Manager will be responsible for daily interaction with the Team Managers to ensure pipeline and quality goals are on target, provide support with any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Manager will partner with Team managers to ensure that changes are effectively communicated to their teams and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills with expertise in US Residential Mortgage. Requirements: Proficient in automated underwriting tools Minimum 3 years of mortgage origination experience with emphasis in loan processing & Initial Underwriting for US Mortgage in pervious role and overall 6 years experience in leadership role Span control would range from 80 to 200 employees including SMEs, QAs, Asst Team Leads, Team Leads and AM Ability to lead varying levels of skill sets across multiple teams Thorough working knowledge of Fannie Mae and Freddie Mac underwriting guidelines and automated underwriting engines Thorough knowledge of MS Office tools is must. Specifically, MS Excel, MS Word, MS PowerPoint Acts as a champion for the customer/client, ensuring decisions and actions help achieve their goals Ability to manage risks while ensuring optimal value and outcomes are achieved Demonstrate a bias for action and a commitment to achieving sustainable results Demonstrate visible commitment to Mphasis and client core values Ability to develop and align the talent needed to meet business goals Strong analytic, interpersonal, and verbal and written communication skills Detail oriented and goal driven Ability to work in a flexible and production-oriented environment Strong leadership and communication skills Must be able to work in a high stress environment while delivering a high-level of customer service Must be willing and able to work as part of a team Good computer knowledge-paperless environment Candidates must be available to work outside of normal business hours when necessary Document monthly conversation with team members, as well general huddles held, and/or specific feedback/direction given to the team member during implementation and launch. Demonstrate a commitment to diversity and model behaviors which value each individual for their unique contribution and create an environment that allows each team member to reach their potential Contact Point Hiring Manager @ 7259027295 / 9900024811 / 9686682465

As CPU/Processor Nest Verification Lead, you will be responsible for the pre-silicon functional and performance verification of our chipsets, covering the CPU core, cache/nest subsystem, memory hierarchy, and other on-silicon IP used in our next-generation IBM Power Systems offerings. You will use state-of-the-art techniques to simulate and verify the designs of these custom microprocessor-based systems. The job uses both hardware and software engineering skills, and entails creating environments and methodologies for simulating the VHDL input, as well as analysis and problem debug. Verification is performed at various levels within the design hierarchy. A background in Electronics / Micro Electronics / Computer Science with strong programming skills is required. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a CPU/Processor Nest Verification lead, you will play a pivotal role in the pre-silicon functional and performance verification of our cutting-edge chipsets. Your responsibilities will cover a spectrum of critical areas, including the cache/nest subsystem, interrupt, Fabric, memory hierarchy, and various on-silicon IP integral to our upcoming IBM Power Systems offerings. Leveraging state-of-the-art techniques, you will be at the forefront of simulating and validating the designs of these bespoke microprocessor-based systems and providing technical guidance to junior/mid-level engineers in the team. Key Duties: Verification Environment OwnershipTake charge of the verification environments for microprocessor components, contributing significantly to the identification of functional and performance issues before silicon production. Implement best practices and innovative methodologies to ensure robust and efficient verification processes. Documentation and CommunicationThoroughly document verification environment details, providing comprehensive insights for future reference and continuous improvement. Communicate progress effectively, keeping team members and stakeholders informed of milestones achieved and potential challenges encountered.Lead the development of the verification plans, environment, testbenches and writing testcases for the Cache Coherency Transport Interconnect Fabric in IBM Server Processors. Technical leadership Providing Technical leadership to the senior/mid-level engineers who will be working closely with you. Stakeholder management Managing and influencing stakeholders technically, periodic update in status meeting/technical forums. Functional Verification Experience: 15+ years of extensive experience in functional verification of processors, demonstrating a deep understanding of verification methodologies and technically leading a large team. Computer Architecture Knowledge: Good understanding of computer architecture, including Processor core design specifications, Coherency and Cache Designs, Processor IO subsystem, Interrupt architecture, with expertise in at least any one of the above domains. Multi-processor Cache Coherency Transport Fabric Experience in functional verification of system level Coherency Transport Network designs and ways to stress verify them. Strong programming skills Proficiency in C++, Python scripting or similar languages. Preferred technical and professional experience Experience with Hardware Description Languages (HDLs): Proficiency in hardware description languages like Verilog and VHDL and general computational logic design and verification concepts. Experience in System-Level Verification: Exposure to system-level verification methodologies and techniques, ensuring holistic verification coverage across multiple levels of design. Experience in specifying and developing the verification infrastructure for verifying processor based designs. Minimum one full life cycle experience of a processor/SoC verification flow with focus on Coherency Transport Interconnect/Fabric Verification. Knowledge of system-level architecture including buses like AXI/ACE/CHI, AMBA interconnects

Responsibilities: * Manage sales team performance & development * Collaborate with marketing on campaigns & strategies * Drive revenue growth through strategic planning * Oversee customer relationships & satisfaction Annual bonus Performance bonus Travel allowance Job/soft skill training Accessible workspace Disability and PTSD support Pregnancy care program Health insurance

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance including productivity, quality and safety as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. Were seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team Driving performance management of your team members, preparing and implementing training and development plans for associates Continuously improving the delivery process and attaining a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis Stand-in for Area Manager Ability to manage shifts throughout the dayy 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

The Role We are currently seeking a Market Data Operations Lead. This role is based in Addepar’s office in Pune, India. The Market Data Operations team is responsible for ensuring Addepar's clients have timely and accurate data to make investment decisions. This will include leading all aspects of the processing of market data feeds, ensuring data quality through verification checks, and collaborating with our engineers. As Addepar launches new products to cover the entire investment process including security / market data operations, trading, and an investment book of record, the Data Operations team will take on the responsibility to handle all aspects of the operations process. The Market Data Operations team sits at the nexus of Addepar's activity and requires daily communications with data providers, clients, and other personnel within Data Operations and across the firm. What You’ll Do Pioneer the Market Data Operations function and establish a team of world-class analysts. Design procedures for internal verification checks, ensuring market data integrity and availability within SLAs. Develop and complete quality assurance tests for market data product features and integrations. Manage market data pipeline workflows and client inquiries regarding benchmarks, FX rates, and general security reference data. Work with Product and Engineering teams to acquire, validate, and update related referential security data for all asset classes supported by Addepar. Manage the onboarding, mentorship, and career development of individuals on the team through timely and effective performance feedback and by providing learning and growth opportunities Lead the team to accomplish goals that are aligned with the organization’s business and culture objectives and hold self and everyone accountable for meeting expectations Collaborate with leads of different teams on new data related initiatives, product offerings and technology transformation/automation initiatives. Who You Are Minimum 12+ years experience at a financial services or financial data organization. Need experience managing medium size teams. Deep knowledge and experience within the Investment Management or Wealth Management industry required. Strong experience building client sensitive and business critical operational processes with clear client SLA and operational KPIs. Proven track record of leading teams and excelling in a forward-thinking fast paced environment enabling decisions to achieve the desired results in the shortest amount of time. Possess good knowledge on trade processing, NAV review, corporate actions, income processing, security valuation, financial reports, production, query handling, and other ad-hoc reporting for funds. Technical skills preferred in any or all of the following: Microsoft Excel, Google Suite, Atlassian Jira/Confluence, SQL, Salesforce, Bloomberg, Thomson Reuters, or other common financial services systems and applications.

Microland Limited is looking for Lead - Operations Excellence to join our dynamic team and embark on a rewarding career journey. As a Lead in Operations, you will be responsible for overseeing and managing the day- to- day activities of an operational team. Your role involves providing leadership, guidance, and support to team members, ensuring the smooth and efficient functioning of operational processes, and meeting performance targets. You will collaborate with cross- functional teams, implement process improvements, and contribute to achieving organizational goals. Key Responsibilities : Team Leadership : Lead and motivate the operational team, providing clear direction, setting performance goals, and conducting regular performance evaluations. Process Management : Oversee and optimize operational processes to improve efficiency, quality, and productivity. Performance Monitoring : Track and analyze team performance metrics, identify areas for improvement, and implement corrective actions as needed. Training and Development : Facilitate training sessions to enhance the skills and knowledge of team members, ensuring their professional growth. Quality Assurance : Ensure adherence to quality standards and compliance with operational procedures and regulations. Cross- functional Collaboration : Collaborate with other teams, such as customer support, logistics, and finance, to streamline operations and resolve any interdepartmental issues. Problem- solving : Address operational challenges and proactively identify solutions to improve processes and resolve issues. Reporting : Prepare and present regular reports on operational performance and key performance indicators to management.

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB DUTIESThis is a staff position which is expected to function as a specialist with respect to a specific technical phase of the planning function and which generally falls within the major areas of planning, tooling, maintenance, plant engineering, releasing, machine shop, assembly, etc. wherever a specific technical assignment may be needed. Work assignments may be specialized in nature but may also be broad based with coordination between other staff personnel to complete a larger project. Develops, analyzes and manages Manufacturing/ Assembly Projects. Assists in developing department capital and expense budgets. Maintains the department capital forecast. Administers the assembly NPI process to ensure that Engineering drawings are released and processed on time for NPI build. Trains new processors and develops training programs for Processors and Assemblers. Engages in creative problem solving to address operational issues includingergonomic/ safety, efficiency improvements, process bottlenecks, quality concerns. Works with internal and external suppliers to develop and manage projects to ensure efficient and cost effective systems and processes to produce quality products. Provides the application, procurement, processing, installation and capability of new heat treat, welding, and / or chemical processes and equipment. Designs, develops and implements the integration of manufacturing systems including factory control software, scheduling techniques, simulation and systems application. Coordinates, plans, monitors and reports the activities associated with the flow analysis, design, financial modeling and implementation of complex manufacturing group technology cells in an assigned area. Provides manufacturing technical support in process control and internal certification. Coordinates the corporate manufacturing and office space utilization and assists in preparation of business proposals for rearrangements or additions or complete new facilities that are being proposed to ensure proper utilization of space. Coordinates the purchase and application of machine tools, controls and related equipment corporate wide to ensure the latest technology is being used to increase efficiency and economy of operations. Designs complex or intricate jigs and fixtures. Adheres to established standards, policies and practices relating to quality, cost reduction, safety, ergonomics, etc. in performing assigned duties. BACKGROUND/EXPERIENCE This position requires thorough knowledge of manufacturing concepts, heat treat operations, etc., gained through acquisition of an appropriate technical or university degree of BE / B.tech (Mechanical) combined with a minimum of 8 year of appropriate manufacturing experience as a Manufacturing Engineer 2, or appropriate equivalent experience. Most possess appropriate language and communication skills. This is intended as a general guide to job duties for this position and is intended for the purpose of establishing the specific salary grade. It is expressly not intended to be a comprehensive list of essential job functions . Posting Dates: February 12, 2025 - February 18, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

: Job Title- Operations Lead Engineer Location- Bangalore, India Role Description Global Cash, Surveillance and Messaging Operations (GCSMO) provides a range of services and functions to Cash Management Business. A key function within GCSMO is transformation, which is responsible for management of the transformation agenda within GCSMO, with specific focus on Change the Bank initiatives. This team consists of Operational Engineers who are allocated to CTB projects. Operations Engineers are the face of agile change, with a focus on process re-design, optimization and the application of emerging technology. This role is to operate as a program manager within the Operations Engineer profession, supporting the delivery of a new payments target architecture in cooperation with IT and product management stakeholders. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Function as an Operational Engineer with responsibility for collaborating with key stakeholders in the Business, COO functions incl. local and regional Operations to ensure timely and accurate tracking of programs within the Payments domain. Ensure key project milestones are documented and communicated to all stakeholders effectively and that potential risks are escalated in a timely manner and tracked appropriately. Operate with minimum guidance and be accountable for the ensuring that business and technology agendas are aligned to GCSMO objectives. As a member of an agile tribe and squads, develop and maintain close working relations with the key stakeholders including Technology and Product teams. Provide clear direction and vision to CTB teams and clears roadblocks within their group. Support operational readiness during change lifecycles. Gather, validate and objectively analyse operational readiness checklists and provide guidance to operational teams on capacity planning for key milestones. Promote ongoing and constructive two-way feedback with RTB teams to prepare teams for upcoming changes. Ad hoc reporting as required Your skills and experience Minimum 5 years Banking experience, with detailed knowledge of project and program management. Experience of working within an operations environment is advantageous, preferably Cash Operations. Proven ability to work with complex subsets of management information and data. Relationship management and negotiation skills with the ability to influence real outcomes. A high degree of accuracy, efficiency, attention to detail and delegation skills are required. High analytical skills, detail orientation, service commitment and solid people management skills. An ability to work independently, as well as in a team environment including cross-functional teams. A structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels. You will be: Able to effectively assess and mitigate program risks and dependencies Able to work well, apply sound judgement and make timely decisions under pressure Proactive and self-driven Highly organised and agile Excellent verbal and written communication skills and fluent in both written and verbal English How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to gunja@jobors.com . Only shortlisted candidates will be contacted for interviews. Regards, Gunja Sr.Hr Executive 9910095292 gunja@jobors.com

Job Role Areas of IT Infra which he will be responsible: 1.IT Infrastructure: Data Centre including Server Management (Both ON PREMISE and on CLOUD) and Security, Network Architecture and Security, Past experience of Setting up of IT Setting up of for a new site, Past Experience of Migration of Servers between locations and to Cloud, Managed the Multi Cloud Environment Manage the WAN Network and Links (MPLS, ILL, Internet) across all the locations, Managed the Network and Server Segmentation based on company/ User Group/ Geography, 2.Manage the overall IT operations related to overall service delivery for all the locations of GFL & IWL 3.Manage implementation and enhancement of IT infrastructure projects 4.Manage change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by change. 5. Organize, supervise, and develop the Helpdesk/IT Support team. 6. Lead Operations reviews of IT services covering Employee Satisfaction, SLA performance, Operational metrics (Aging tickets, Tickets quality, IT assets allocation/deallocation etc.) 7. Manage and monitor licenses, subscriptions, and user management as necessary 8. Inspire continuous improvement of all IT team processes and initiatives; you'll get behind our Fulfillment department continually driving operational excellence 9. You will manage demand from users on IT services and supervise the delivery 10. Deploy, Install, Configure and administer Systems and Servers. 11. Work on executing the Infrastructure Projects across the locations basis the 5 yrs IT Strategy, 12. Implement Passive Network at Plants for a strong IT & OT integration Prinicipal job accoutabilities Accountabilities Major ActivitiesKey Performance IndicatorsCompliance sustainability and integrity Review Compliance Status and take necessary action to mitigate any non-compliance as identify. Conduct all operation of function, ensuring social responsibility and accountabilities by following the company guideline of the same. Review activity under control and take action to make the same sustainable as per the company sustainability principle. Be responsible for ethical operation under his control. Be responsible for prevention, detection and reporting of bribery and other forms of corruption including breach of code of conduct and other company regulation. Avoid all such activity that could lead to or imply breach of code of conduct, anti-bribery and anti-corruption etc. Immediately report any incidents related to social responsibility violations and anticorruption / Anti Bribery process deviation Alignment on the Cyber Security Roadmap Responsible for alignment with the application security software, control measures implementation in consultation with Cyber Security Roadmap Keep IT Inventory Updated for all 3000 users all the time. Have a Network Monitoring of all equipments Ensure 100% patching of the softwares Skills and academic qualifications Educational Qualifications Minimum Qualification - Bachelor's degree in Business, Engineering, IT, Science, Preferred Qualification - ISO Standard Training and Experience wrt IT (Ex.20000, 27001, 22301) Functional Skills Technical Skills required - Server and Desktop Virtualization Network Virtualization CCTV Network, Plant OT network Industry 4.0, IOT Relevant and total experience Total Number of experience required - 15-20 Years

Design smarter systems. Drive GTM performance. Own the engine behind our revenue growth. At SaaS Labs, we re building the future of how sales, marketing, and customer teams connect with customers and we need a RevOps leader who thrives at the center of it all. As Revenue Operations Lead - GTM , you won t just manage dashboards or workflows you ll build and lead programs that fuel SDR and AE performance , improve conversion across the funnel, and bring clarity to GTM execution through data and process excellence. What You ll Own: Design and lead GTM programs across the MQL SAL SQL S1 S2 Close funnel Partner with senior Sales and RevOps leaders to shape lead management, forecasting, and reporting Launch initiatives that reduce lead leakage, speed up handoffs, and improve funnel efficiency Create playbooks, alerts, and workflows that help reps move faster and sell smarter Monitor performance metrics and deliver actionable insights to leadership Support onboarding with data-driven enablement tools and systems Tools You ll Use: Salesforce Salesloft HubSpot Chilipiper Clay Apollo LinkedIn Sales Navigator Google Sheets Atrium Zapier Hightouch Who You Are: 3-8 years of experience in Revenue or Sales Ops in a high-growth B2B SaaS company Proven track record of running initiatives across SDR/AE teams with minimal oversight Strong stakeholder management skills and comfort presenting to senior leaders Fluent in funnel metrics, GTM reporting, and sales tooling A problem-solver with a systems mindset and a bias for action Salesforce Admin or RevOps certifications? Big bonus. Why This Role? This is a high-visibility, high-impact role where you ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you re ready to lead programs, drive operational excellence, and make a measurable impact this is your moment. Apply now to architect the future of GTM at SaaS Labs.

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications, etc.