699 Lead Operations Jobs - Page 20

Job Responsibilities : Lead and deliver multiple projects as per timelines Work closely with select leadership team and provide seamless support on various initiatives Co-ordination with Stakeholders (Business, Operations, Vendor s etc ) Track deliverables Education Requirement : Graduate/Post-graduate from a reputed university/college (desirable) Experience Requirement : 6 to 9 years of relevant experience Skills & Competencies : Knowledge of industry, current trends and developments Ability to generate new ideas and provide unique perspective to the issue under consideration Hands-on, organized, self-motivated, performance-oriented, and able to work independently under time pressure Excell...

Job Responsibilities : Lead and deliver multiple projects as per timelines Work closely with select leadership team and provide seamless support on various initiatives Co-ordination with Stakeholders (Business, Operations, Vendor s etc ) Track deliverables Education Requirement : Graduate/Post-graduate from a reputed university/college (desirable) Experience Requirement : 6 to 9 years of relevant experience Skills & Competencies : Knowledge of industry, current trends and developments Ability to generate new ideas and provide unique perspective to the issue under consideration Hands-on, organized, self-motivated, performance-oriented, and able to work independently under time pressure Excell...

Company Description Wise is a global technology company, building the best way to move and manage the worlds money Min fees Max ease Full speed Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money As part of our team, you will be helping us create an entirely new network for the world's money For everyone, everywhere Job Description More about our mission and what we offer Wise is looking for a People Operations Lead to join our team in India In this role, you will be a key part of supporting the APAC region, with a primary focus on the Indian ma...

The ideal candidate will be responsible for overseeing a 30 member team focused on Business Process and Support, ensuring audit readiness, managing vendor relationships, and driving operational excellence across the organization.

As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up ...

Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Pune / Mumbai Shift - US Shifts Immediate Joiners OR Max 1 month notice period candidates can apply Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Preferred candidate profile Job Description FKW Sales Team Leader / Assistant Manager Job Location - Job Description Role – TL / AM Sales – Business Development About Flipkart The Flipkart Group is one of India’s leading digital commerce entities and includes group companies Flipkart, Myntra, and Cleartrip. Started in 2007, Flipkart has enabled millions of consumers, sellers, merchants and small businesses to be a part of India’s e-commerce revolution. With a registered customer base of over 200 million, offering over 150 million products across 120+ categories. Our efforts to democratize e-commerce in India, driving access and affordability, delight customers, create lakhs of jobs in the ec...

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. Job Description - Grade Specific Role Overview:Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder commu...

Role & responsibilities - Develop and implement a comprehensive digital marketing strategy tailored to MSP, Power Platform, Recruiting, and Custom Development services. - Create and manage marketing content, including blogs, service pages, case studies, landing pages, and email campaigns. - Execute SEO strategies, including keyword research, technical SEO, and backlink outreach to drive organic traffic from the US market. - Launch and manage paid advertising campaigns across Google Ads, LinkedIn, and industry platforms. - Build and manage marketing funnels for lead capture, nurturing, and conversion using automation tools like HubSpot or Mailchimp. - Oversee the design, content structure, an...

Hello go-getter! We know that a business only thrives if our people are thriving. Thats why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers we believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so,...

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer Telephony Integration, PSTN Proven experience leading and managing teams of network engineers. SBC, Firewall, NAT traversal, Troubleshoot Packet Loss, Delay, ...

: Job TitleProcess Re-Engineering Lead LocationBangalore, India Role Description The role of an operations engineer (Developer) is to analyze, design, develop and deploy intelligent automations using any or combination of tools and techniques viz. RPA/AI/ to streamline the operational functions. The role includes but not limited to: Technology DevelopmentOperations Engineer is responsible for analyzing business cases, capture requirements, designing, developing and delivering the intelligent automations to accomplish business goals. Key responsibilities of this role include active participation in the design of their solution components, investigating re-use, ensuring that solutions are fit ...

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client...

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere ...

Role & responsibilities - Lead, mentor, and manage a team of credit card sales executives (field/tele-sales) - Plan and execute sales strategies to achieve monthly and quarterly targets - Develop channel-wise acquisition plans (Branch, corporate, Open market etc.) - Monitor individual and team performance metrics regularly - Train and coach team members on product knowledge, customer handling, and closing techniques - Ensure adherence to compliance, documentation, and KYC norms - Identify new business opportunities and work on lead generation strategies - Coordinate with internal departments (operations, underwriting, Dispatch) to ensure smooth card issuance - Prepare daily/weekly MIS and pe...

Roles and Responsibilities Lead a team of BPO professionals to achieve operational excellence, focusing on AHT, Attrition, CSAT, KPIs, SLA, and KRAs. Develop and implement strategies to reduce shrinkage and attrition rates while maintaining high levels of customer satisfaction (CSAT). Collaborate with cross-functional teams to identify areas for improvement and drive process enhancements. Analyze performance metrics to optimize workflow processes and improve overall efficiency. Ensure compliance with quality standards and regulatory requirements. Desired Candidate Profile Min 3 years of total experience in BPO in which Min 1year of experience as a Team leader in BPO. Proven track record in c...

Job Description Associate Manager / Manager (Batch Operations) Company: PhysicsWallah Location: Noida, Sector 62 Work Mode: 6 Days from Office Walk-in Interview: Monday Designation: Associate Manager / Manager – Batch Operations About the Role: PhysicsWallah is looking for a highly organized and experienced Associate Manager / Manager (Batch Operations) to lead all operational aspects for assigned categories. This role will focus on timely content management, team leadership, quality assurance, issue resolution, and continuous process improvements to ensure seamless batch operations. If you are a proactive leader with a strong focus on team optimization, collaboration, and delivering results...

Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacit...

Operations Lead Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances onrevenue recognition, to ensure an efficient process for ensuringrevenueisrecognizedin the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research...

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associ...

Description Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Trust organization protects, guides, and mobilizes the creation of trust in our community and on our platform. We hire quality talent who embody our company values and hold a steadfast commitment to creating a world where anyone in the Airbnb community can host, travel, and connect with peace of mind. The Community You Will Join: As the Manual fraud investigat...

: Job Title Vice President Private Bank Operations Location Jaipur Role Description The individual should be able to deliver on KPIs/ KRIs related to Private Banking Operations. Is expected to motivate & lead the banking function with a team Size of 50-75 people. Ability to transition the work form our offshore location & stabilize it as BAU function by closely interacting with multiple stakeholders within bank. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Create an environment of very strong Governance with a clear direction ...

: Job TitleOperations Lead LocationPune, India Role Description Deutsche Bank Securities Services (SES) business is offering Custody & Clearing, and Fund Services in more than 20+ markets around the globe. A part of this offering, DB needs to do client and account set up in the respective system and do static maintainance. Additionally, DB is charging their clients for the services, based on an agreed Rate Card. The AVP within SES will have to work in coordination with the staff within the department and with co-managers to ensure all the day to day activities are performed within the agreed SLAs . The AVP will need to prepare complex report/MIS and presentations. The AVP will also be respon...

: Job Title Operations Team Leader Corporate TitleAssociate LocationBangalore, India Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. What well offer you , 100% reimbursement unde...

Req ID: 328054 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Operations Lead to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Daily Tasks 1. Review of SOD checks for CBA and Site 24x7 dashboard 2. VLS report and EOD notification mails for all 3 zones. 3. Monitor CBA SFDC queue for tickets that are yet to be assigned. 4. Monitor emails for any followups/pending tasks for CBA BAU. 5. Monitor new incidents raised as part of events/alerts in SNOW. 6. Monitor NTT Infra / LCS changes scheduled fo...