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3.0 - 6.0 years

12 - 16 Lacs

bengaluru

Work from Office

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

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3.0 - 5.0 years

4 - 5 Lacs

pune

Work from Office

Manage daily shop operations, lead robotic/5-axis paint automation projects, ensure safety, quality & ISO compliance, coordinate with vendors, implement Lean practices, and support a high-performance team in a fast-paced manufacturing setup. Annual bonus

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3.0 - 6.0 years

0 - 1 Lacs

thane

Work from Office

Job Title: Operations Manager Location: Thane Salary Range: Competitive Join Us in Transforming Lives! Were on the lookout for a dynamic and driven Operations Manager to take the lead in running one of our therapy centers, where behavioral, speech, and occupational therapy change lives every day. This isn’t just an operations role—it’s your chance to combine leadership, strategy, and community engagement to make a real difference. If you’re someone who thrives on building efficient systems, leading high-performing teams, and creating meaningful partnerships —this is the role for you. What You’ll Do As the Operations Manager, you’ll be the heartbeat of the center , ensuring everything runs smoothly—from scheduling sessions to delivering an exceptional client experience. You’ll lead daily operations, support our talented clinical and administrative teams, and drive business growth by building strong relationships with local healthcare providers, schools, and community partners. Key Responsibilities Operational Excellence Lead the daily operations of the center, ensuring everything runs like clockwork. Optimize therapy schedules to maximize capacity and reduce wait times. Maintain a well-equipped, safe, and compliant facility at all times. Implement quality assurance processes to deliver exceptional care consistently. Strategic Growth Develop and execute strategies to expand the client base and boost revenue. Cultivate partnerships with pediatricians, schools, childcare centers, and community organizations. Collaborate with the marketing team to roll out impactful campaigns and outreach programs. Stay ahead of market trends and identify opportunities for new services and expansion . Leadership & Team Development Supervise, mentor, and inspire administrative and non-clinical staff. Partner with HR to hire and retain top talent. Conduct regular team meetings to ensure alignment, motivation, and operational success. Monitor performance and invest in professional growth plans for your team. Client Experience Serve as the go-to person for families—addressing needs, concerns, and feedback. Ensure smooth communication for scheduling, billing, and service updates. Implement strategies to boost client satisfaction and retention . What We’re Looking For Bachelor’s Degree in Business, Finance, Administration, or related field (preferred). 3–5 years of experience in operations and business development within a medical or healthcare facility. Proven track record of managing teams and driving operational and revenue growth . Strong relationship-building skills with the ability to engage with community partners and referral sources. What’s In It For You Competitive salary. The chance to lead a center that directly impacts lives every single day. A collaborative and supportive work environment where your ideas matter. Opportunities for growth and leadership in a rapidly expanding organization. This is more than a job—it’s a mission. If you’re ready to combine your operational expertise with your passion for making a difference, we’d love to meet you. Apply today and help us shape brighter futures!

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6.0 - 10.0 years

6 - 10 Lacs

pune

Work from Office

Job Summary: We are looking for an experienced and result-oriented Operations Manager to oversee and optimize day-to-day operations at one of our IT/IoT company . The ideal candidate will be responsible for driving operational excellence, enhancing process efficiencies, managing cross-functional teams, and ensuring successful project delivery in line with business goals. Role & responsibilities Oversee and manage daily operations across departments including project execution, logistics, and support. Develop and implement standard operating procedures (SOP's) to ensure smooth workflows and operational efficiency. Monitor project timelines, deliverable, and budgets, ensuring timely and cost-effective delivery. Coordinate with internal teams (Sales, Tech, HR, Accounts) for seamless cross-functional operations. Manage vendor relations and ensure timely procurement of materials or services. Track KPIs and prepare performance reports for senior management review. Identify process gaps and drive continuous improvement initiatives. Ensure compliance with company policies, quality standards, and client SLAs. Lead operational audits, risk assessments, and corrective actions when needed. Provide leadership and mentoring to the operations team. Key Skills & Competencies: Strong leadership, team management, and decision-making skills. Excellent organizational and problem-solving abilities. Hands-on experience with project management tools and ERP/CRM systems. Knowledge of IoT/IT services operations is a plus. Strong communication and interpersonal skills. Ability to work under pressure and handle multiple priorities. Qualification Bachelors degree in Engineering / Business Administration/ Operations or related field (MBA preferred). 6+ years of experience in operations management, preferably in the tech or IoT domain.

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4.0 - 6.0 years

4 - 5 Lacs

bengaluru

Work from Office

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Roles and Responsibilities Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. Directing the Installation team simultaneously to safely execute the work according to the design plan. Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.

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3.0 - 6.0 years

4 - 5 Lacs

bengaluru

Work from Office

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Roles and Responsibilities Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. Directing the Installation team simultaneously to safely execute the work according to the design plan. Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.

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4.0 - 7.0 years

7 - 12 Lacs

bengaluru

Work from Office

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

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4.0 - 7.0 years

7 - 12 Lacs

gurugram

Work from Office

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. ? Your primary responsibilities include:? Coordinate activities associated with Order to Cash? Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines? Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable ? Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles? Proficient in addressing quires and taking follow-up actions? Preferred technical and professional experience ? Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

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3.0 - 6.0 years

7 - 12 Lacs

chennai

Work from Office

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

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6.0 - 11.0 years

12 - 16 Lacs

bengaluru

Work from Office

As an Assistant Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,

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18.0 - 23.0 years

3 - 7 Lacs

gurugram

Work from Office

We are looking for a skilled SAP RTR Process Lead to join our team in Gurgaon. The ideal candidate will have 18 years of experience and a strong background in the Education/Training industry. Roles and Responsibility Manage and oversee the implementation of SAP RTR processes. Develop and maintain process documentation and user manuals. Provide training and support to end-users on SAP RTR processes. Analyze and resolve issues related to SAP RTR processes. Collaborate with cross-functional teams to ensure seamless integration of SAP RTR processes. Ensure compliance with company policies and procedures. Job Requirements Minimum 18 years of experience in SAP RTR process management. Strong knowledge of SAP RTR modules and functionalities. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience in managing and leading teams is an added advantage.

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6.0 - 11.0 years

6 - 9 Lacs

kolkata

Work from Office

Graduation Mandatory Ready to work from Office Excellent communication skills Experience In Us Mortgage Process. female for day shift(9-6.30 pm) Male for Night shift(8-5.30 am) Contact No.- 6289978449 (Rittika) Email- Hr.east@knowledgesplice.com Required Candidate profile Requirements: 6–12 years of experience in US mortgage processing, with at least 1–2 years in a team lead role. Strong knowledge of US mortgage guidelines and documentation.

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2.0 - 7.0 years

1 - 4 Lacs

jaipur

Work from Office

Job Title: Senior Lead (FMRTS) Job Location: Jaipur DC Experience: 2+ years into First mile & RTS Job Responsibilities: 1. First Mile Operations Management Manpower planing and new rider onboarding Ensure smooth and timely pickup of shipments from sellers.Monitor vehicle utilization, load factors, and cost-efficiency.Track daily volumes, dispatch timeliness, and SLA adherence.Ensure proper shift planning, manpower allocation, and productivity tracking.Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods.Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellersEnsure proper shift planning, manpower allocation, and productivity tracking.Drive team motivation, training, and discipline.Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation.Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays.Drive continuous improvement projects to enhance hub efficiency and reduce cost.Rider process training and review

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2.0 - 7.0 years

1 - 4 Lacs

jaipur

Work from Office

Job Title: Senior Lead (FMRTS) Job Location: Jaipur DC Experience: 2+ years into First mile & RTS Job Responsibilities: 1. First Mile Operations Management Manpower planing and new rider onboarding Ensure smooth and timely pickup of shipments from sellers.Monitor vehicle utilization, load factors, and cost-efficiency.Track daily volumes, dispatch timeliness, and SLA adherence.Ensure proper shift planning, manpower allocation, and productivity tracking.Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods.Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellersEnsure proper shift planning, manpower allocation, and productivity tracking.Drive team motivation, training, and discipline.Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation.Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays.Drive continuous improvement projects to enhance hub efficiency and reduce cost.Rider process training and review

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3.0 - 6.0 years

4 - 6 Lacs

ahmedabad

Work from Office

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience.

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3.0 - 6.0 years

4 - 6 Lacs

surat

Work from Office

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience.

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2.0 - 5.0 years

4 - 5 Lacs

gurugram

Work from Office

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Roles and Responsibilities Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. Directing the Installation team simultaneously to safely execute the work according to the design plan. Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.

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3.0 - 8.0 years

3 - 7 Lacs

gurugram

Work from Office

We are looking for a skilled SAP RTR Process Lead to join our team in Gurgaon. The ideal candidate will have 3-8 years of experience and a strong background in E-Learning/EdTech industry. Roles and Responsibility Manage and oversee the implementation of SAP RTR processes. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze and report on process performance metrics. Provide training and support to end-users on SAP RTR processes. Ensure compliance with company policies and procedures. Job Requirements Strong knowledge of SAP RTR modules and functionalities. Experience in managing and leading process improvement initiatives. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience working in an E-Learning/EdTech industry is preferred.

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10.0 - 15.0 years

8 - 12 Lacs

mathura

Work from Office

Role & responsibilities We are seeking a dynamic and experienced General Manager to lead operations for a prestigious property in Mathura. This is a strategic leadership position requiring a blend of operational expertise, team leadership, and revenue-driving capabilities. Current experience as a General Manager or Hotel Manager in a reputed hospitality setup Proven track record in Food & Beverage operations and Sales management Strong operational and strategic mindset with a passion for delivering guest excellence Excellent leadership and interpersonal skills to manage large teams and drive performance Ability to oversee all departments with a focus on efficiency, profitability, and service quality Lead all aspects of hotel operations, ensuring smooth day-to-day management Drive revenue growth through effective F&B and Sales strategies Oversee budgeting, financial performance, and cost controls Foster a guest-centric culture and ensure top-tier service standards Lead, mentor, and develop department heads and their teams Ensure compliance with all regulations and standards

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3.0 - 6.0 years

5 - 10 Lacs

kolhapur, jaipur

Work from Office

Responsible for conceptualizing and developing premium, trend-forward jewelry collections that align with brand identity and market demand. Ensuring every design is both aesthetically captivating and feasible for production. Required Candidate profile Develop innovative jewelry designs Lead the design development Translate business briefs and market insights Participate in client presentations, trade shows, and design exhibitions quality checks

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2.0 - 7.0 years

4 - 8 Lacs

haveri

Work from Office

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

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6.0 - 11.0 years

7 - 17 Lacs

hyderabad

Work from Office

In this role, you will: Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team Provide feedback and present ideas for improving or implementing processes and tools within Operations group Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation Prioritize work and provide daily work leadership and mentorship to team Provide training and technical guidance to less experienced staff Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Serve as a resource to other departments on transaction structure, documentation, and company policies Required Qualifications: 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course 6 + years' experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to work independently and provide support on flexible hours/working days Able to perform shift work (incl. Night Shifts) and report on public holidays if fall on Mondays to Fridays Job Expectations: The Level 4 team member will be responsible for responding to escalated inquiries and complaints on the most complex products/services and/or from premier customers. Resolves themost complex escalation items such as: exception tickets, limit authorities, research of customer issues, inquiries and complaints from customers and on-line transaction processing. Duties include: communicating with other departments, managers or vendors to resolve customer issues across locations (US, HK and global representative office); Team lead responsibilities including providing assistance to less experienced team members and Level 3s; Act as a Subject Matter Expert, Cascade new processes/handling, mentoring on case handling, providing domain process training to new team members (Designated Trainer), providing training feedback, training on policies and procedures, new or enhanced services and/or procedural changes; reviewing the work of and providing guidance to less experienced team members. 90% Verification of cases & case allocation; 10% Reports (Daily status reporting, Error marking) and other reports assigned by manager Sound knowledge of multiple inquiry types such as: Unable to Apply, Debit Authorization, Amendment & Cancellation, and Return of funds/payments Sound ISO Knowledge on PACS, CAMT, PAIN Messages.

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2.0 - 5.0 years

4 - 5 Lacs

chandigarh

Work from Office

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. Work closely with respective functional teams to ensure a high standard of execution and customer experience.

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2.0 - 7.0 years

3 - 8 Lacs

gurugram

Work from Office

Join India's #1 Influencer-Led Business Group with Global Reach Senior Operations Executive | Neom International LLC (USA) Step into a high-responsibility operations leadership role with a U.S.-backed MNC that has powered global brands like BOAT, Lifelong, and Boult . We operate at the intersection of eCommerce, Automation, Imports, and Business Consulting , and were looking for a sharp, proactive senior operations executive to lead our execution engine. Why Join Us MNC Exposure Work with Neom International LLC USA and global brands. Tech-Driven Operations Tools like Zoho, HubSpot, ClickUp, and Airtable. Career Growth Rapid scaling, structured SOPs, and clear promotion paths. Secure & High-Paying Role Fixed pay + performance incentives. Founder-Led, Fast-Paced Culture Direct access to decision-makers. Requirements Who We're Looking For Experience That Counts 2-7 years of hands-on experience in Operations, Business Support, or Client Success Preferred backgrounds: eCommerce, Consulting, Automation, IT Services, Imports Tech-Savvy & Tools-Ready Strong working knowledge of Zoho CRM, HubSpot, ClickUp, Airtable Bonus: Experience with tools like Notion, Slack, Google Workspace, or project automation platforms Global Mindset & MNC Readiness Prior exposure to international clients, remote teams , or USA-based companies is a plus Comfortable working in a cross-functional and fast-paced global setup Process-Driven with a Growth Mindset Experience working with SOPs, checklists, and systemized operations workflows Track record of contributing to process improvement or automation initiatives Communication & Leadership Excellent written and verbal communication skills Strong coordination, follow-through, and ownership mentality Bonus: Managed or mentored junior team members or cross-functional teams Perks & Benefits Work with USA-backed MNC on global operations projects Get trained on modern automation + operations tools Fast-tracked growth within a system-led, leadership-driven environment Performance bonuses & recognition for every milestone hit Vibrant office in Cyberhub Gurgaon with collaborative work culture Apply If You Want To Build a long-term career in global operations & automation Work in a role where execution = impact Join a company where performance gets rewarded, not ignored Learn directly from high-growth founders & execute international workflows Only 5 Seats Left for This Quarter Apply Now to Lead Ops That Scale Brands Globally!

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4.0 - 7.0 years

7 - 12 Lacs

chennai

Work from Office

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

Posted Date not available

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