464 Lead Operations Jobs - Page 16

HIRING FOR SKINSI Process Lead Genration Salary IN HAND - 15000/- Need good communication skills FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. More Details Call HR Akshay :- 9822146578

Role & responsibilities 1. Operational & Technical Management: Manage and supervise valuation assignments across real estate, plant & machinery, and other asset classes. Ensure accuracy, quality, and compliance of valuation reports with applicable standards. Review and sign-off reports before client submission. Maintain TAT (Turnaround Time) and service-level agreements. 2. Team Leadership & Development: Lead, mentor, and manage a team of valuation professionals and support staff. Conduct regular training, knowledge-sharing sessions, and performance reviews. Allocate resources and assignments efficiently to ensure balanced workloads. 3. Business Development & Client Management: Build and maintain relationships with banks, NBFCs, legal firms, corporates, and developers. Drive branch revenue through new business acquisition and cross-selling. Handle client escalations and ensure high client satisfaction. 4. Complience & Risk Management: Ensure adherence to internal policies, regulatory guidelines (e.g., RBI, SEBI), and professional standards. Implement risk mitigation measures related to valuations and reporting. 5. Reporting & Coordination: Provide regular MIS and operational reports to the Accounts management. Coordinate with cross-functional departments. Location: This role is based in Tamil Nadu (Chennai/ Madurai). Salary: No bar for the right candidate Qualification & Education: 1. Bachelors/Masters Degree in Civil Engineering, Architecture, Valuation, or related field. 2. Minimum 5- 15 years of experience in the valuation industry with at least 5 years in a leadership/managerial role. 3. Strong understanding of valuation methodologies, property markets, and regulatory frameworks. 4. Demonstrated leadership and managerial skills with the ability to inspire and motivate a team. 5. Excellent analytical skills and attention to detail. Preferred candidate profile 1. Lead and manage the technical valuation operations within the designated zone. 2. Oversee the appraisal and assessment of retail properties and property mortgage. 3. Ensure compliance with regulatory standards and company policies. 4. Train and evaluate the proficiency levels of the team on a regular basis. 5. Maintain TAT targets for the technical evaluation process. 6. Collaborate with senior management to develop and implement strategic initiatives. 7. Conduct quality assurance reviews to maintain high standards of valuation accuracy. 8. Maintain an MIS related to the technical evaluation. 9. Handle complex valuation cases and provide recommendations as necessary. 10. Monitor handling of fraud cases on the technical front i.e. identification, handling, reporting and facilitating closure as per the action decided. 11. Stay updated with industry trends and changes in valuation methodologies. Perks and benefits As per industry norms Contact Person Interested candidates may reach out to Mr. Avinash Anand and send their CVs along with a cover letter to hr.formulaic@gmail.com

Sr. Mgr AGM DGM - Hot Refining : AboutCMR: CMRGreen Technologies Limited formerly known as Century MetalRecycling Limited is Indias largest producer of Aluminium and Zincdie-casting alloys with a combined annual capacity of over approx 4, 18, 000MT per annum. Since its inception in 2006, it has maintained its fast-pacedgrowth by leveraging latest technology and continuous improvement. CMR, which recycles aluminium scrap to make alloy, has 28-30 percent marketshare in India and is nearly three times larger than its nearestcompetitor. We are having strong presence at PAN India level (North, West & South) with 13 manufacturing units, 5000 strong workforce andsupplies to major automotive industry in India including tier one OEMslike Maruti Suzuki , Honda Cars , Bajaj Auto , Hero MotoCorp and Royal EnfieldMotors . Position/Designation: LeadOperations- Hot Refining JobBand/Designation: C / AGM/ DGM No.of Posts: 1 (One) Department: Operations- Hot Refining Reportingto: Plant Head Qualification:Essential: - Candidate should have fulltime Bachelor's degree in Mechanical/ Metallurgy or alliedEngineering, from reputed institute. Desired:- Masters degree in Metallurgy or in OperationManagement. Essential:- Minimum12 + years of experience in Hot Refining in Aluminium Industries. where in 3+years of experience in Hot refining in a managerialrole. Desired:- Experience withBillet/Slab DC casting will be added advantage and should be expert inHydraulics. Experience inWrought alloys is preferable. Project workingExperience is additional weightage. JobProfile Ensureavailability of manpower, material and machine for the plant and supervise theachievement of production. Carryout daily reviews with supervisors to understand and calibrate production, ongoing challenges and provide solutions for improvement. Approvedaily work plans for the shop floor to achieve production targets. Superviseand coordinate with maintenance lead to ensure availability and healthiness ofmachine and ensure maintenance schedules are followed. Involvedwith supervisors in Improvement projects & quality circles. Contributeto new alloy developing process. Review5 weeks mix plan with unit PPC & find out constraints which we have faceduring making alloy as per mix plan. Coordinatewith quality and sales and marketing team to address customer related issues. Ensuremonthly data reconciliation for production, cost, dross reconciliation, manpower. Ensuresafety of the workplace in accordance with EHS norms. CoreCompetencies: Metallurgy Processengineering Quality standards Costconsciousness Effectivecommunication Teamwork Knowledge sharingand learning Planning andorganisation Executionexcellence Resultsorientation General Age -32- 45years. CTC 19 LPAapprox. Candidate shouldnot be frequent job changer. Notice Period-Joining period Max 30 Days. We can buy notice period, if required Location It is a project stage at Tirupati, Andhra Pradesh. It is 35 kms fromTirupati, 15 Kms from Srikalahasthi, 20 Kms from Venkatagiri.

As Senior Process Analyst –Finance and Administration Delivery Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications, etc.

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Key Responsibilities Client Engagement & GTM Drive GTM activity including customer conversations, pre-sales and global RFPs response Work with business stakeholders on aligning process solutions to organizational goals and to resolve client challenges Act as a liaison between business and IT teams to provide process solutions that meet a client's expectations Process Blueprinting & Optimization Identify and implement strategies to standardize and optimize business processes, applying Lean Six Sigma and value stream mapping Lead initiatives for cost reduction, quality improvement, and operational efficiency. Process Standardization & Best Practices Develop and document standardized processes and process blueprints, using frameworks such as BPMN, APQC, and SCOR. Exhibit best practice and consistency across business functions. Customer Experience Enhance customer experience by designing process journeys that focus on customer CTQs (Critical to Quality). Benchmarking & Competitive Analysis FP Responses & Solution Proposals Develop process solutions to client needs using actionable process solutions Build the capability for developing high-quality proposals with reusable templates, tools and accelerators for fast and professional responses RPA & Automation Must have Skills Lean Six Sigma Black Belt certification Proven experience in delivering value in one or more of the processes (Order to cash /Request to answer) Direct team management experience Our Ideal Candidate Education: Masters in business administration or any other related specialization from a relevant institution. Critical Skills: Process Blueprinting & DocumentationWell-equipped in mapping and documenting processes (AS IS/TO BE) using industry-standard frameworks. Analytical Skills: Strong analytical and data interpretation skills to derive actionable insights from process KPIs and metrics. Stakeholder EngagementEffective communication and interpersonal skills including research, writing, and presentation skills to engage all stakeholders. Problem Solving & InnovationStrong ability to apply critical and innovative thinking to challenging issues, developing creative solutions. Leadership & Team CollaborationStrong experience, leading cross-functional teams and independent and collaborative work in teams. Ability to form and maintain cross-functional relationships Good to Have: Thought leadership experience in which I have developed whitepapers, concept notes, or POVs process consulting

Experience: Min 2 years Industry: Logistics (Field Sales experience preferred) Experience: Min 2 years Industry: Logistics and Courier Responsibilities: Monitoring branch reporting time, managing delivery executives Experience: Minimum 5 years (including minimum 3 years as a Team Lead) Industry: Logistics and Courier Responsibilities: Branch operations, compliance monitoring, sales, and lead generation Experience: Min 2 years Responsibilities: Handling inbound calls and WhatsApp enquiries, lead processing, and coordination

NxtWave is one of Indias fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education. NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. We are looking for an experienced and highly motivated Operations Manager to oversee our company’s day-to-day operations. The ideal candidate will be responsible for managing quality assurance, efficiency, productivity, and continuous improvement across all operational functions. Your role is to ensure that all business functions are running smoothly and align with company goals Key Responsibilities: Oversee daily hiring operations across TA department Develop and implement efficient operational systems, processes, and best practices Monitor performance metrics and generate regular reports for senior management Manage budgets, forecasts, and financial reporting for operations Coordinate with cross-functional teams to ensure smooth workflow and communication Evaluate and improve operational efficiency and productivity Ensure compliance with legal and regulatory requirements Hire, train, and supervise staff; manage team performance and Collaborate with leadership to set and review strategic goals Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred) Proven experience (4+ years) in operations or similar managerial role Strong leadership, decision-making, and organizational skills Proficient in MS Office and operational software (e.g., ERP systems) Excellent communication and interpersonal abilities Strong problem-solving skills and attention to detai Preferred Skills: Experience in Ed tech or Startup Familiarity with lean management or Six Sigma methodologies Financial acumen and ability to interpret data analytics Strong analytical skills with experience in using dashboards and KPIs to track performance Proficiency in Excel, Google Sheets, and basic SQL or BI tools (Tableau, Power BI) Strong cross-functional coordination (between marketing, academics, tech, and sales) Clear and timely internal and external communication, especially with faculty and learners

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Role & Responsibilities: Set the charter and lead operations for all Security pillars at Razorpay. This includes Product security, cloud security, and security operations (including incident response). Manage a high-impact team of security engineers Evangelize security across key stakeholders in Razorpay s engineering org (CTO, VP, EMs, and Senior ICs) Mandatory Qualifications: Engineering degree in computer science or related field. A masters degree is a plus 8+ years experience in software development roles (developer, lead, manager) is a must Experience managing product security teams is a must Demonstrated/Strong understanding of security principles Proven track record of implementing effective engineering processes and championing their adoption. Has the technical capacity and capability to partner with tech leads and architects in problem-solving. Excellent written and verbal communication skills Ability to communicate security concepts to non-security teams Ability to make concrete progress in the face of ambiguity and imperfect knowledge Ability to handle high-pressure situations with key stakeholders Good Analytical skills, Problem-solving, and Interpersonal skills

. Service Renewal Advanced Quoting Representative Principle Duties and Responsibilities Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management. Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to service related queries, quotes and opportunity management. Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures. Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations. Administratively responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA. Escalate customer problems to respective Service Business Manager and/or Account Manager. Escalate quoting problems to the team-lead and/or regional Operation Lead. Be well verse in systems and tools required to manage quotes and answer queries from partners, customers and Juniper team. Requirements 5+ years of service business experience and quoting skills Good attention to details and documentation skills Good verbal and written communication skills Good organization skills Good team player and quick learner Ability to handle multi-tasking SAP knowledge an advantage Wherever you are in the world, whether its downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their lifes work. At Juniper we believe this is more than a job - its an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We d love to speak with you. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

We are hiring operations lead to manage technical configurations for Amazon India Warehouse Launches for specialty fulfillment. This role is a part of the centralized supply chain planning function at Amazon India. The incumbent will be collaborating with Program Managers, Software Developers, Operations and Business Teams to for planning and execution of Launch. This role involves building mechanisms to ensure timely and defect free Launches. Ownership traces from site code creation to launch. The incumbent will own the following - 1) They will be responsible for working with supply chain, operations, SME, Software Developer, Transportation and other Amazon teams to coordinate Launch activities. 2) They will also own completing technical configurations for launch, which are self-serve. 3) They will liaise across functions to drive their project and help clear issues and bottlenecks. Operations lead will be measured on timely and defect free warehouse launches and the impact of their initiatives on reducing the overall Launch timelines. The candidate is expected to a) be able to deal with a high degree of ambiguity b) be comfortable in configuring sites in various portals first hand c) have the ability to influence without authority and do so by using data and facts d) be able to deal with varied stakeholders and earn their trust. e) flexible to work across time zones (when needed) We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel - Skills including volunteer work, self directed learning

Description Job Title: Digital Marketing Operations Associate Job Location: Bengaluru Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 570 employees work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we re searching for passionate, talented people to join the Rightpoint team. Our Commitment to You No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. Thats what makes us Rightpoint! Introduction We are currently seeking an Associate Digital Marketing Operations Specialist who will be responsible for assisting in execution for Marketing strategy to meet the needs of the business in a variety of channels including Email and SMS. This role is essential to the success of the marketing programs and reports into the Digital Marketing Operations Lead. What You ll Be Doing and the Impact You ll Make: Responsibilities: QA the Creative Review form for Email and SMS channel programs - this involves checking links and products on the site for pricing and accuracy Initiate edits in Workflow by Design ( Routing ) and communicate with the appropriate team members Ensure timelines and project task boards are updated to reflect any changes during the duration of all projects. Update Marketing Operations Lead regarding any issues, timelines, assets required, delays, challenges, if any, to deliver in required timelines, dependencies on technical or creative consultant. Set up and manage channel project management in Monday.com or other similar project management tools Communicate weekly performance report to key stakeholders Requirements: 1-3 years marketing experience Exceptional attention to detail and has quality assurance (qa) experience Ability to operate in a fast-paced, rapidly evolving environment Work cross functionally and able to communicate effectively Ability to manage several projects at one time with specific attention to detail and very well organized Degree in marketing or related experiences (Bachelor s degree preferred) Benefits and Perks at Rightpoint 30 Paid leaves Public Holidays Casual and open office environment Flexible Work Schedule Family medical insurance Life insurance Accidental Insurance Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc. Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents. EEO Statement

As an Operations Manager, you will be responsible for overseeing and optimizing all operational processes within our organization. Will be to enhance efficiency, streamline workflows, and ensure seamless coordination across various departments Required Candidate profile Proven experience in operations management with 4 years in a leadership role Act as the primary point of contact with the Clients to understand their business needs Dealing with international clients

Job Summary This role shall be responsible for guiding on reconciliations and account statements. Ensure accurate accounts management, preparing accurate draft account statements and periodically execute routine accounting activities, monitor verification of invoices and adherence to FAI standards and policies, management of general ledger & redressal of escalations through interactions with concerned stakeholders. Behavioral competencies Strategic Agility Stakeholder Impact Drive for Results Professional Presence People Orientation Talent Development Technical competencies Demonstrate working knowledge of Implications and applicability of accounting concepts, related industry practices and various standards and specialized knowledge of audit rules. Advanced understanding of industry wide and global (e.g.. India GAAP) accounting policies and systems. Working with Oracle R12 Evaluate reports/scenarios and suggest appropriate decisions by applying management accounting concepts Broad understanding of the working of relevant applications and systems to monitor deviations, control operations and suggest corrective actions for improving the system Must be able to address escalations through interactions with concerned stakeholders Must be able to monitor teams performance is in compliance to required standards - quality, TAT, etc. Adherence to communication and reporting protocols Awareness and adherence to Information security requirements Educational experiences Should have minimum 5 year of experience

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will be responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions. Transaction requests are received both electronically and manually. As a Cash Operations TL, you will be directly responsible for the day to day operations, including transaction processing - payments and receivable; ecommerce payments; client service & and database controls. You will be responsible for understanding the key metrics and risk components and support the operations lead to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Job Responsibilities Process electronic, manual transactions and reconciliations. Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures. Mail correspondence timely with internal and external clients. Follow escalations matrix for identified issues. Assist in issue resolution and provide incident report in case of errors. Be a back-up for other processes within the department. Perform product verification tests (PVTs) on the system as and when required. Required Qualifications, Skills and Capabilities Minimum 3 years work experience in payment operations/cash operations Understanding of and experience in Payments, Swift, Correspondent banking etc. Client focus minded Knowledge of various aspects of International Payment Processing Operations Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must. Intermediate experience using Microsoft Office, including Excel and PowerPoint Fluent written and oral communication skills in English.

Role & responsibilities Lead and manage the overall operations of the call center, including inbound/outbound customer service, technical support, or sales teams. Develop and execute strategies to improve service quality, customer satisfaction, efficiency, and team performance. Monitor key performance indicators (KPIs) such as average handle time, customer satisfaction scores, service level, and agent productivity. Collaborate with workforce management to ensure effective scheduling and staffing levels. Drive continuous improvement initiatives using data and feedback to streamline workflows, reduce call volumes, and enhance customer experience. Oversee the hiring, training, development, and performance management of call center staff and team leaders. Ensure compliance with internal policies, procedures, and industry regulations. Serve as the escalation point for complex customer issues and ensure timely resolution. Work closely with cross-functional teams such as IT, HR, Quality Assurance, and Product to support business objectives. Prepare and present performance reports, forecasts, and strategic plans to executive leadership. Preferred candidate profile Education: Bachelors degree, certifications like COPC, LEAN, Sig Sigma are a plus Experience: Minimum of 8 years in call center management, with at least 3 years in Sr management leading a large account. Skills: Proven experience managing large, high-volume call centers (100+ agents preferred). Strong understanding of contact center technologies (e.g., CRM, ACD, WFM systems). Demonstrated success in coaching leaders, managing performance, and driving change. Exceptional analytical, organizational, and problem-solving skills. Excellent interpersonal and communication abilities, with a customer-first mindset.

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

Design, implement, and continuously refine key operational processes for the post-payment journeys of Health & Life D2C insurance products. Drive operational efficiency by defining and maintaining SOPs, implementing best-in-class processes and continuously refine them to meet the business needs. Manage vendor relationships end-to-end, from identification and onboarding to performance monitoring, ensuring alignment with business goals. Collaborate closely with finance teams to ensure accurate reconciliation processes, enabling seamless financial tracking and reporting. Coordinate cross-functionally with product and analytics teams to lead solution workshops for new product features, collate supporting data, define GTM strategies, complete UAT, and train advisors for smooth implementation. Define processes, tightly manage execution timelines, and optimise the post-payment journey by capturing team feedback and evaluating performance. Monitor and drive key initiatives to enhance NPS of the customers across journeys Prepare and present weekly/monthly reports to senior management, offering insights into operational performance, vendor management, and key initiatives

Qualification - MBA Finance/B.Com/M.Com Designation - AVP Preferred Industry Housing Finance or NBFCs Key Responsibilities: - Handling various queries of Banks, auditors and other investors - Reviewing and finalization of borrowing documents - Preparation of MIS reports related to Treasury. - Continuously updating the Borrowing deck, Investor Presentation, Information Memorandum and other standardized documents - Managing the transaction related compliance of NCDs and CPs. - Ensuring maintenance of Treasury systems and enhancing of all treasuries related processes - Ensure the timely repayment/payments of all the borrowing of the company. - Complying and meeting all borrowing and other stakeholders' covenants and compliance- Ensuring all compliance and reporting as per company, regulatory, Auditor's etc. - Co-ordinate with rating agencies for data requirements on Monthly, Quarterly and on Annual basis - Peer Analysis - Lenders, rate of interest, Banking, ECB and capital market, - ALCO, Risk and Board meeting compliance - Preparing of RBI/NHB returns

Location: Onsite | Experience: 10+ Years | Role Level: Senior/Leadership Industry: Staffing & Recruitment (Non-IT, USA) About Us: We help USA-based companies hire top-tier Non-IT talent faster and better through our recruitment services. With a strong presence in the staffing industry, our focus is on lead quality and conversion optimization. Role Overview: We are looking for a data-driven and performance-focused Head/Director of Market Research & Lead Generation . This person will lead efforts to find and qualify high-quality B2B leads across the USA Non-IT hiring space . You must have a proven ability to: Understand USA B2B hiring trends and behaviors. Design and execute lead gen strategies that deliver 100+ qualified responses/day . Build and manage a research team to scale operations effectively. Key Responsibilities: Identify, validate, and enrich high-potential leads (companies hiring Non-IT roles in the US). Leverage tools like LinkedIn, Apollo and others. Work closely with the email team to align targeting and messaging. Use data analytics to drive strategy, improve hit rate, and reduce wastage. Mentor and grow the research/lead-gen team. Should be able to lead a Team of 100 Requirements: 10+ years in lead generation, research, or business intelligence (USA Non IT Business). Excellent knowledge of the staffing/recruitment market, especially Non-IT sectors. Strong leadership, planning, and process optimization skills. Data-oriented, outcome-driven, and highly motivated to grow into a Director role (if not already one). Apply now by sending your resume to waheed@tektreeinc.com or call: +91-6305167532 / +91-9705643572 (available on WhatsApp as well)

We are looking for a skilled professional with 6 to 11 years of experience to lead our Workforce Operations team in Bengaluru. The ideal candidate will have a strong background in HR operations and management, with excellent communication and problem-solving skills. Roles and Responsibility Provide on-the-ground day-to-day oversight to all USI Workforce Operations Specialists/Sr Specialists. Execute and support HR transactions in Workday and other centralized operational processes. Monitor and report on HR Service Desk metrics to ensure service level agreements (SLAs) are met. Supervise quality reviews of tickets to drive service improvement. Identify, improve, and eliminate barriers to enable team success. Collaborate with the Workforce Operations Manager on system testing for software updates and business process changes in Workday. Conduct regular audits of Workforce Operations processes to support data integrity, accuracy, and compliance. Lead or support Talent Operations projects/initiatives to ensure key operational and system processes enable success. Provide day-to-day direction and oversight of the local Workforce Operations team responsible for most employee life-cycle transactions. Address knowledge gaps related to Workday processes and provide or coordinate additional training for the team as needed. Coach, train, and provide development opportunities to develop staff, while also providing performance feedback with direct reports as required by established performance planning and review processes within the firm. Perform other duties as assigned. Job Requirements Minimum 6 years of experience in HR operations and management, preferably in a similar role. Strong understanding of HR service delivery administration and excellent written and verbal communication skills. Experience working with HRIS systems, preferably Workday, and familiarity with service desk environments. Proven management skills, strong customer service focus, and attention to detail are essential. Ability to handle assignments that are confidential and complex with considerable discretion, judgment, and tact. Demonstrated ability to utilize HRIS applications and understand the downstream implications of transactions. Associates or Bachelors Degree in Human Resources or a related field is preferred. Working knowledge of Human Resources, Payroll, Benefits, or other Talent-related end-to-end processes. Excellent written and verbal communications, strong attention to detail, and quality are required. Ability to work collaboratively with peers internally and external business partners. Highly organized with strong follow-through skills, able to manage concurrent projects and/or programs. Ability to work well under pressure, meet established targets and goals in a high volume, fast-paced, and rapidly changing work environment. Ability to work independently, effectively prioritize work, and consistently meet daily, weekly, and monthly deadlines.

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

Responsibilities: Collaborate with cross-functional teams on process improvements Ensure compliance with client requirements & regulatory standards Manage international voice processes for clients The jobholder may need to establish and maintain relationships within the following Cambridge University Press & Assessment shared services: Customer Services Group Print and Operations (GPaO) Exams Technology Operations (ETO)

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Lead – Revenue Recognition What this job involves: Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded in accordance with ASC 606 Review and verify accuracy of journal entries, revenue accruals and account reconciliations Implement and perform routine checks and balances on revenue recognition, to ensure an efficient process for ensuring revenue is recognized in the correct general ledger accounts and periods Perform monthly close duties including journal entry preparation and review, account reconciliations, bad debt and aging review etc. Participate in technical interpretation of revenue recognition on key agreements Research and prepare written technical accounting policies and positions for non-standard revenue transactions Document key processes; identify areas of opportunities and create plans to successfully execute improvements Develop and maintain productive working relationships with the finance and controllership teams across all business units Perform ad hoc reporting and special projects as requested Sound like youTo apply, you need to have: Prior experience with revenue recognition or work with ASC 606 (IFRS 15/ Ind AS 115) Ability to review and interpret contracts Strong technical and analytical skills Advanced knowledge of Microsoft Excel and Power point Demonstrated ability to work effectively under pressure with multiple and changing tasks Key skills: Strong organizational and interpersonal skills. Strong oral and written communication skills Experience and success working in a team environment. CA / CMA/CWA is must. 8-10 years of relevant experience. 5-7 years of supervisory experience mandatory. What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.