464 Lead Operations Jobs - Page 14

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications, etc.

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As Senior Process Analyst – Finance and Administration Delivery Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications, etc.

As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals.

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As a manager, you are responsible for the day-to-day operations of the Customer Master and Credit/Collections teams to ensure the processes and procedures of the Department adhere, to and contribute to, the overall objectives of the Company. You will work closely with senior management to develop, execute, and maintain internal credit policies and procedures to minimize potential bad debt loss to the company and maximize revenue. You will actively participate in all aspects of the department and stay informed of all essential policies and procedures relating to Sales, Marketing, Customer Operations and Finance to minimize disruption to order flow and promote strong internal and external customer relationships. Your primary responsibilities include: Responsible for directing and managing Deductions and resolutions of the Accounts Receivable Department. Effectively works with senior management to develop and implement guidelines to increase sales and reduce receivables from all accounts, with a focus on delinquent accounts. Responsible for resolving account issues to maintain strong customer relationships and arrive at a mutually beneficial solution for the customer and the Company. Manages all customer's short pay or deductions to determine if the deduction is the responsibility of the customer or the Company and implements preventative measures to minimize the Company’s exposure to related expenses. Works with senior management to establish departmental guidelines to measure performance; implements and monitors processes to ensure training opportunities are identified and goals are achieved. Proactively identifies areas for improvement in the deductions and resolutions process and executes changes to enhance the business process. Ensures documents are processed in accordance with various SOX Narratives & Corporate Finance and Accounting Policies covering returns, adjustments, and Bad Debt allowances. Accountable for the resolution of all accounts in a credit balance. When possible, ensure revenue and generated orders are processed to offset credit balances. Responsible for monthly Bad Debt Reserves and reconciliations of AR General Ledger balances at month end. Interacts with trade and Logistics associations and financial institutions to obtain credit information for customers to make an informed decision regarding a customer’s financial status as it relates to establishing or modifying their credit line. Prepares Financial Review or High-Risk Top accounts for VP Controller and Senior Management review. Maintains correspondence with Visa, MasterCard and American Express to resolve customer credit card disputes by providing details of the sales transaction. Monitors daily debit and credit adjustments from our banking institution for accuracy and assumes responsibility for handling returned checks and adjusting the receivables balance accordingly. Other duties as assigned. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 10 years of experience in Finance and Administration Delivery. Proven experience in handling all aspects of O2C. Ability to interact and lead multiple customers across the globe and handle issues. Experience to continuously look for opportunities to improve metrics and the validation of the data. <

As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals.

As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications, etc.

Warm Greetings from Rivera Manpower services, Hiring: Assistant Manager Property & Casualty Insurance | Location : Bangalore Position: Assistant Manager P&C Insurance Openings: 25 Budget: Up to 12 LPA Shift: US Rotational Shifts Job Description: We are looking for an experienced and dynamic Assistant Manager with a strong background in Property & Casualty Insurance to lead operations and ensure high performance within a fast-paced BPO/KPO environment. Key Responsibilities: Lead and manage a team handling Property & Casualty Insurance processes Oversee daily operations , ensuring team KPIs, SLAs, and quality standards are met Prepare and analyze MIS reports , daily/weekly performance metrics Drive process improvement and maintain compliance with insurance regulations Manage team schedules, appraisals, and performance evaluations Provide coaching and support to team members for continuous improvement Communicate effectively with stakeholders across regions and functions Requirements: Minimum 7+ years of experience in Property & Casualty Insurance At least 2 years of team handling experience Strong communication and people management skills Prior experience in BPO/KPO setup preferred Hands-on experience in process management and reporting Comfortable working in US rotational shifts How to Apply: If you meet the above requirements and are looking to join a growing team, apply now or contact us for more details. Contact: 9986267393 / 7829336034 / 9380300644 Job Location: Bangalore (On-site) Note: Immediate joiners or candidates within 30 notice period will be given preference.

Job Title: Operations Executive Location: WFH Experience: 2-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 2-5 years in operations; experience in EdTech and international client handling is required. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations

The Publications Operations Lead - Systems and Tools will be responsible for leading all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision. This role will also be responsible for leading all interactions with external providers of publications systems and tools on behalf of GSK. This role will serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system. This role will work closely with the Publications Operations Coordinators supporting this area and will be responsible for providing guidance and leadership to the Publications Operations Coordinators to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Key Responsibilities: Work Experience : 8 - 10 Years Publications Management Systems and Tools: Lead all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision. Set strategy for using the most adequate systems to respond to business needs and aligned with external innovation trends. Lead all interactions with external providers of publications systems and tools on behalf of GSK including but not limited to maintenance of the contracts, tracking contract renewal needs, tracking change requests, cost negotiations related to change requests, etc. Serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system Responsible for translating the needs of the publications team into publications management system configuration, evaluating feasibility of implementing any changes, communicating with the stakeholders involved to get alignment, leading the implementation of next steps as appropriate, etc. Evaluate the reporting needs of the publications TA teams, explore feasibility and oversee the generation of customized reports from the publications management system as needed by the TA Publications Leads and other stakeholders with support from the Publications Operations Coordinators designated to this area Operational Support: Maintain oversight of overall operational aspects related to GSK publications systems and tools including but not limited to access management and maintenance of the publications management system iEnvision Datavision, etc. Responsible for troubleshooting issues faced by stakeholders related to systems and tools, maintaining a log of issues identified, communicating the same to the service provider for GSK systems, ensuring close follow up and tracking progress on resolution, etc. Training and Communication: Training of stakeholders within or outside GSK Publications team on the appropriate usage of the GSK publications management systems Communication to stakeholders within or outside GSK Publications team about any changes, updates, downtime, upgrade related to GSK publications management systems Stakeholder Collaboration: Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance including productivity, quality and safety as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. Were seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team Driving performance management of your team members, preparing and implementing training and development plans for associates Continuously improving the delivery process and attaining a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis Stand-in for Area Manager Ability to manage shifts throughout the dayy 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Position title : Cluster Operations Lead About the Role The Cluster Operations Lead is responsible To manage all centres operations which includes . staff, parents, vendors . Profitability of the Centre. Job Description Under minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. Centre Heads of each assigned centre, will report to this position. Cluster Operations manager will report to Regional Business Head. Responsible for operational readiness of NEW centre roll-out. Responsible for operational efficiency service delivery First point of contact for escalation from parents (customers) Accountable for the Quality Service consistency of the cluster Coach the centre heads for individual development quality of centre leadership Accountable for staff efficiency at centre level overall retention rate of the cluster Co-Own revenue targets of cluster with business team Personal Attributes: Good Communication Skills; Service Solution mind set; Self driven personality team player; Live by personal Quality, Value Ethics; Work with high career values; Respect "Diversity in workplace".

Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient use of resources and meeting customer expectations. Oversee process management, including workflow analysis, optimization, and implementation to improve productivity and quality. Lead cross-functional teams to achieve business objectives through effective communication, collaboration, and problem-solving.

Define, coordinate resources (people & equipment) as needed to meet production plan requirements, ensuring the department budget plan is achieved. Maintain appropriate staffing & overtime levels to support business needs. Update equipment capacity Required Candidate profile Direct & coordinate operations to meet performance objectives related to safety, quality, delivery, productivity, and expense management. Support New Product Development / Launches.

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability tomanage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to changemanagement Showcasing strong interpersonal teamwork

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Job Description for Operations Lead Analyst Duties In this role, you will work as the lead developer for the implementation of member communication requests. You will collaborate among stakeholders in order to review, analyze requirements, communicate our strategic vision against the request, and successfully implement requirements timely. You will need to understand business problems and opportunities in the context of the requirements and recommend solutions. Assist with requirement collection and analysis, identify problem areas and recommend revising requirements to ensure a successful implementation. Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders. Leverage communication and relationship skills, to manage the technical, client facing, product teams and update leadership. REQUIRED SKILLS DEMONSTRATED KNOWLEDGE 6-8 years of relevant experience 1+ years SQL skills (Teradata, Oracle, MSSQL), background in BI tools Ability to drive to results independently Strong focus on customer service Strong communication organizational skills Experience with development methodologies is highly desired Strong analytic capabilities Perform thorough requirement interviews with project stakeholders. Consistently deliver project status and time tracking regularly to management. Excellent written and verbal communication skills Ability to work in a fast-paced environment, handling multiple priorities Demonstrated ability to prioritize and manage work load to meet project deadlines. Ability to handle complex analysis from issue identification to proposal of potential solutions. Willingness to work a flexible schedule to accommodate project deadlines About Evernorth Health Services

About Rapido We are India's largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental and more. Currently present in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million people, we have also built a solid captain base of over 5 million registered captains, who have bettered their lives with Rapido. As an employer, we provide a lot of ownership to our team members providing multiple avenues for them to grow within the company. You will only grow with us with the right balance of ambition, fun, and transparent work culture! When opportunity presents itself, dont be afraid to go after it Job Summary: As a City Head for a ride-hailing app, you will be responsible for overseeing and managing all operations and business activities and demand generation within a specific city or region. You will play a critical role in driving growth, maintaining high service standards,and ensuring the overall success of the ride-hailing operations in your assigned area. You will have the opportunity to lead and shape the success of the ride-hailing operations in your assigned city or region. Your strategic thinking, operational expertise, and leadership skills will be crucial in driving growth, ensuring operational excellence, and delivering a superior experience to Captains and Customers Job Responsibilities: Develop and implement strategic plans to drive business growth and market penetration in the assigned city or region. Identify new market opportunities, assess market trends, and formulate effective strategies to increase market share. Deeply understand target segments, commute use cases and how to generate more rides from each of the areas in city Market research for understanding problem statements, get more ideas and insights on demand pockets for growth Partner with demand generation team in planning and executing marketing campaigns, monitoring performance results Oversee the day-to-day operations, ensuring seamless and efficient transportation services for Customer and Captain. Monitor key performance indicators (KPIs), analyze operational data, and implement strategies to optimize driver allocation, reduce wait times, and enhance service quality. Identify and establish partnerships with relevant stakeholders, such as local authorities, transportation organizations, and businesses, to promote the ride-hailing app and expand its user base. Develop marketing and promotional campaigns to increase brand awareness and attract new customers. Manage and nurture relationships with captains in the city. Implement strategies to attract and retain Captains, ensuring their satisfaction, engagement, and compliance with company policies. Address rider concerns and feedback promptly to maintain high levels of customer satisfaction. Lead and motivate a team of managers and operational staff, including supervisors, support agents, and coordinators.Provide guidance, training, and support to ensure the team's success and foster a positive work culture. Stay updated on local transportation regulations and laws, ensuring full compliance and adherence to legal requirements.Liaise with regulatory authorities and handle any compliance-related issues or inquiries. Monitor and manage the financial performance of the ride-hailing operations in the city. Prepare budgets, track expenses, and identify opportunities for cost optimization and revenue growth. Develop and implement contingency plans to handle emergencies, disruptions, or other unforeseen events. Coordinate with relevant teams to ensure the safety and well-being of captains and customers during crisis situations. Job Requirements: Engineering Graduate or Graduate / MBA in Business Management / Marketing / Operations. 4+ years Proven experience in operations management, preferably within the transportation, marketplace, B2C Business in technology industry / App based industry and also worked in data to drive business growth. Knowledge of the ride-hailing industry and market trends is a plus. Having a better understanding of both Customer and Captain (Driver) KPI in Ride Hailing industry / Delivery apps /Operations, etc Good to have Operations Management and Business strategy experience. Experience in Market research The ideal candidate will have a strong ability to think strategically about business and product opportunities, and a demonstrated track record of leadership. People with endless curiosity and hunger to learn Excel / SQL / Tableau or PowerBI prior experience in handling or certification is an added advantage (Not Mandatory ) Whats there for you? You will be entrusted with the responsibility to scale Rapido across one of the Indias most used Mode of Transport. Employee Travel Pass pass benefits Relocation/Joining Bonus Work life balance Flexible working Competitive salary Be your own boss Attitude

Duties In this role, you will work as the lead developer for the implementation of member communication requests. You will collaborate among stakeholders in order to review, & analyze requirements, communicate our strategic vision against the request, and successfully implement requirements timely.You will need to understand business problems and opportunities in the context of the requirements and recommend solutions.Assist with requirement collection and analysis, identify problem areas and recommend revising requirements to ensure a successful implementation. Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders. Leverage communication and relationship skills, to manage the technical, client facing, product teams and update leadership. REQUIRED SKILLS & DEMONSTRATED KNOWLEDGE 6-8 years of relevant experience 1+ years SQL skills (Teradata, Oracle, MSSQL), background in BI tools Ability to drive to results independently Strong focus on customer service Strong communication & organizational skills Experience with development methodologies is highly desired Strong analytic capabilities Perform thorough requirement interviews with project stakeholders. Consistently deliver project status and time tracking regularly to management. Excellent written and verbal communication skills Ability to work in a fast-paced environment, handling multiple priorities Demonstrated ability to prioritize and manage work load to meet project deadlines. Ability to handle complex analysis from issue identification to proposal of potential solutions. Willingness to work a flexible schedule to accommodate project deadlines

We are looking for a motivated and detail-oriented Sales & Lead Management Executive to manage our inbound sales leads from ads and IndiaMART. This person needs to handle inquiries, providing product information, following up with customers.

Manage manpower effectively to ensure smooth pharmacy operations, including timely opening and closing of branches with adequate staffing. Monitor and focus on daily, time-to-time sales reports to track performance and take necessary actions. Ensure the availability of pharmaceutical and non-pharmaceutical products at each store. Promote and drive customer subscriptions for MedPlus products and services. Report daily to the AGM on target achievements and operational performance. Allocate and manage manpower to ensure excellent customer service and achieve MedPlus business objectives.