706 Lead Operations Jobs - Page 13

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6.0 - 11.0 years

8 - 13 Lacs

gurugram

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At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education an...

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6.0 - 11.0 years

8 - 13 Lacs

gurugram

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Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing ed...

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9.0 - 14.0 years

4 - 9 Lacs

hyderabad

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Job Title: AML/KYC Operations Team Leader Location: Hyderabad Industry: BFSI / Risk & Compliance / Financial Services Employment Type: Full-Time Shift : Us Shift Working Hr : 10 Hr Day Experience Required : TL (Team Leader) - Minimum 8 Years (1.5+ Years Team Handling) - 10,91,063 11,00,000 Minimum 9years 14 yrs Exposure and Experience in working on complex AML/ KYC cases Customer Due Diligence, Account activity reviews, KYC On-boarding for individuals and entities, suspicious activity monitoring and surveillance, economic sanctions, politically exposed person monitoring etc. Coordinate with counterparts on customer/client onboarding and approvals across multiple functions/Units For eg: Front...

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8.0 - 10.0 years

25 - 30 Lacs

bengaluru

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*Please note this is not a role with 2070 Health* Description About the Company: Redesign Health is a global venture builder that empowers founders to launch and scale transformative healthcare companies. We help founders overcome the unique challenges of healthcare innovation with an ecosystem and suite of capabilities supporting ideation and diligence, commercial traction, and execution. Since 2018, we have backed founders to launch more than 65 companies that have touched the lives of over 15 million patients and generated more than $1 billion in revenue. We believe we can create breakthrough innovations in global health technology through grit, technical excellence, and teamwork. We seek...

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8.0 - 12.0 years

19 - 25 Lacs

bengaluru

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Role Overview: Are you a data expert who sees beyond the numbers to the story they tell? Do you thrive on transforming complex data into strategic insights that drive business decisions? We are looking for an Analytics & Operations Strategy Lead to join our team and become a pivotal voice in shaping our companys direction. You will be instrumental in driving our data-driven decision-making and operational excellence. You'll be responsible for unifying our analytics and operations efforts, fostering cross-functional collaboration, and developing scalable solutions that impact the entire organization. What You'll Do Tell Stories with Data: Transform complex data into clear, compelling narrativ...

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1.0 - 6.0 years

5 - 12 Lacs

gurugram, delhi / ncr

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TEAM LEADER || INTERNATIONAL BPO || VERY VERY EXCELLENT ENGLISH COMMUNICATION SKILLS SHOULD BE THERE ( APPLY ACCORDINGLY) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - GURGAON CTC - Up to 12.5LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSA...

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3.0 - 8.0 years

5 - 6 Lacs

chennai

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Leading BPO in Chennai Hiring For Team Leader/Sr Team Leader//Assistant Manager Domestic Collections Process CTC UPTO 6 LPA Require min 1 Year as Team Leader Experience in BPO *** Language fluency Hindi / Tamil + domestic collection with team handling experience*** Strong in Operations Matrices like Attrition, Shrinkage, CSAT Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities Responsible for the day-to-day supervisi...

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3.0 - 8.0 years

8 - 12 Lacs

gurugram

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Leading BPO in Gurgaon Hiring For Team Leader/Sr Team Leader//Assistant Manager International Voice Process CTC UPTO 12 LPA Two Way Cabs Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in English in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the...

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10.0 - 15.0 years

6 - 8 Lacs

kotputli

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Job Summary: As General Manager, you will be responsible for Planning, implementing and managing overall daily operations based on the following guidelines resulting in the smooth functioning of a unit in Mannat. You will be in charge of ensuring high-quality service, effective cost management & guest satisfaction. Ensure the hotel complies with all relevant regulatory requirements like health and safety regulations, labor laws and licensing requirements. Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities. Addressing guest complaints and concerns, monitoring guest feedback, and implementing chang...

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8.0 - 13.0 years

9 - 11 Lacs

bengaluru

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1. Role Summary The Director Operations is a strategic executive responsible for overseeing and optimizing operational functions across all institutions under the Presidency Group. This role will ensure operational excellence, institutional compliance, stakeholder satisfaction, and alignment of operations with the group’s strategic mission and vision. 2. Key Responsibilities Strategic Operational Leadership Develop and execute a comprehensive operational strategy aligned with long-term growth targets. Lead cross-institutional initiatives and ensure cohesive implementation across schools, junior colleges, colleges, and the university. Monitor emerging education regulations and adapt operation...

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3.0 - 5.0 years

2 - 4 Lacs

guntur

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Patient Relations &Experience Management Client Communication&Outreach App Promotion&Digital Engagement Internal Coordination&Leadership Support Operational Oversight & Process Improvement Bridge between CEO,Chief Of Staff and Staff Willing to travel Required Candidate profile Minimum 3 years in operations, client relations, or healthcare coordination Telugu, Hindi, and English (mandatory)

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10.0 - 20.0 years

4 - 6 Lacs

pune, mumbai (all areas)

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Manage courier operations including routing, dispatch and delivery; lead teams to meet KPIs; optimize routes and costs; ensure compliance; resolve escalations; analyze data; manage vendors and fleet; drive digital tools for efficiency. Required Candidate profile Seeking courier industry professional with strong leadership, route planning & fleet/vendor expertise. Skilled in problem-solving, ERP & client communication. Customer-focused, resilient & KPI-driven

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4.0 - 7.0 years

7 - 12 Lacs

chennai

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As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up...

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4.0 - 7.0 years

7 - 12 Lacs

bengaluru

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As Senior Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere ...

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5.0 - 10.0 years

7 - 10 Lacs

gurugram

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Role & responsibilities oversees daily administrative and operational functions, ensuring projects are completed efficiently and effectively. This includes managing timelines, coordinating teams, overseeing procurement, optimizing workflows, and maintaining quality control. Understand client ledger and PO/PIs from client Knowledge of Dispatches/Transport Handling Understanding of different operations like CRM, Dispatch, Purchase and little bit accounting. Monitoring and maintaining project budgets, and ensuring cost-effective operations.

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2.0 - 7.0 years

4 - 8 Lacs

shimoga

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Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and ...

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1.0 - 6.0 years

5 - 12 Lacs

gurugram, bengaluru

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TEAM LEADER || INTERNATIONAL BPO | BANGALORE / GURGAON On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - BANGALORE / GURGAON CTC - Up to 12.5LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years ...

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5.0 - 7.0 years

4 - 7 Lacs

hyderabad

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Company Overview: Infimobile, a subsidiary of Aryagami, operates as a Mobile Virtual Network Operator (MVNO) in the United States. Infimobile leverages Aryagami's innovative BSS/OSS (Business Support Systems/Operations Support Systems) solutions to offer cost-effective and flexible mobile plans with nationwide coverage. We are committed to providing seamless service and exceptional customer experiences. Role Summary: Infimobile is seeking a highly motivated and experienced Operations and Escalation Manager to lead our customer-facing operations and manage critical customer issue escalations. This role is pivotal in ensuring the smooth day-to-day functioning of our customer support teams whil...

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8.0 - 13.0 years

6 - 10 Lacs

bengaluru

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The Process Operations Lead will be responsible for: Oversight and standardization of the Record-To-Report ("RTR") processes for fixed assets and associated end-to-end business processes, including the accounting for intangible assets and leases (collectively, Fixed Assets). Partnering with the operational accounting teams to gather & analyze data, and design process metrics and KPIs to evaluate the health of processes. Driving implementation of process improvements. Tracking open items, testing, and defect resolution, and providing general production support activities. Advancing and accelerating the close process, increasing efficiency of accounting processes and timeliness of deliverables...

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1.0 - 3.0 years

11 - 15 Lacs

pune

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Skills: Billing Search for relevant government/private tenders (GeM, eProcurement sites), Download tender documents and study scope, terms, and eligibility, Coordinate with technical and sales teams to prepare documentation, Prepare and submit tender forms, EMDs, and supporting documents, Track tender deadlines, corrigendums, and submission status, Maintain tender submission records and files (both soft and hard copy),

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3.0 - 8.0 years

1 - 5 Lacs

gurugram

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We are seeking an experienced and dynamic Team Lead Operations with proven expertise in managing processes. The ideal candidate will be responsible for leading a team of associates, ensuring process excellence, maintaining SLAs/KPIs, and driving performance in line with organizational goals. This role requires strong communication skills, people management capabilities, and prior experience in international voice/non-voice processes (BPO/KPO/shared services). Key Responsibilities: Manage day-to-day operations for an international process, ensuring delivery of service as per client requirements. Monitor team performance, track KPIs, and ensure achievement of SLA targets such as quality, produ...

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15.0 - 24.0 years

20 - 25 Lacs

navi mumbai

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Dear Candidate, We are Urgently hiring for Senior Operations Manager for one of V ery Renowned Big MNC . Candidate Must have 15+ years of BPO/BPM experience. Company details- It is a global leader in the customer experience (CX) industry. With +150,000 associates across the globe, they are the team behind the best experiences for +800 of the worlds leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, It combines global strength and sca...

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5.0 - 10.0 years

0 - 0 Lacs

ahmedabad

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Job Summary: We are seeking a dynamic Operations Manager to lead our Domestic Voice Sales Process. The role requires strong leadership, sales focus, and the ability to drive high-performing teams while ensuring compliance and client satisfaction.

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4.0 - 8.0 years

6 - 11 Lacs

bengaluru

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Under minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. Centre Heads of each assigned centre, will report to this position. Cluster Operations manager will report to Regional Business Head. Responsible for operational readiness of NEW centre roll-out. Responsible for operational efficiency & service delivery First point of contact for escalation from parents (customers) Accountable for the Quality & Service consistency of the cluster Coach the centre heads for individual development & quality of centre leadership Accountable for staff efficiency at centre level & overall retention rate of the cluster Co-Own revenue targets ...

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0.0 - 1.0 years

0 Lacs

bengaluru

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Internship Chadhava On-Site Bangalore Urban, Karnataka, India Job Title: Operations Intern Location: HSR Layout, Bangalore Work Mode: In office Duration: 6 months About AppsForBharat (Sri Mandir App) AppsForBharat, a Series B funded faith-tech startup, is backed by India s leading VCs including Fundamentum, Susquehanna Asia VC, Peak XV Partners (prev. Sequoia Capital), Elevation Capital, and BEENEXT. Our mission is to build digital platforms that fulfill the devotional and spiritual needs of hundreds of millions of users in India and globally. Our flagship product, Sri Mandir , is the world s largest app for Hindu devotees. With over 20 25% month-on-month growth, the app enables users to eng...

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