258 Lead Operations Jobs - Page 11

Goal: At Loop, we're on a bold mission to build a better health system for India one that helps 10 million families live healthier lives. To achieve this, we believe in building a high-performing team more like a sports team than a family (yes, we took a page from Netflix). That means hiring exceptional people, helping them grow fast, and creating an environment where top talent can thrive. As our People Operations Lead , you'll partner closely with our co-founders to shape the strategy but just as importantly, you'll roll up your sleeves to execute it. This is not a behind-the-scenes role. you'll be building systems, launching programs, solving real problems, and making Loop a place where high performers can do the best work of their careers. we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you. What you will do: Own the Looper lifecycle from joining to exit. Collaborate with leadership to tackle critical organizational questions, such as: How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience How can we automate People processes to focus on what truly matters How do we'design a user-centric onboarding experience What does career growth at Loop look like and what s our approach to compensation & benefits How do we build the strongest employer brand in healthcare & insurance How do we communicate across the organization so that everyone feels a strong pulse. How can we create Loop University the industry s premier L&D program Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions. Establish a continuous improvement framework within People Ops. Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations. We are looking for someone with: 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures. A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines. Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback. Experience building and leading a People Ops team. Proficiency in automating People Ops processes, with fluency in modern HR software and tools.

About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and LOreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Jharkhand State Livelihoods Promotion Society (JSLPS), Government of Jharkhand, to help increase adoption of the graduation approach/ economic inclusion program by targeting ultra-poor/ poorest of the poor, and other marginalized / vulnerable communities like PVTGs and women engaged in producing and selling country liquor. We are currently working with the Govt. of Jharkhand on a program focused specifically towards women engaged in production and sale of country liquor. As part of this effort, a Project Management Units (PMU) is set up at JSLPS, Ranchi, to help the Government of Jharkhand to design and implement this program through graduation approach integrated into the community institutions of JSLPS. This position is for the SPMU at Ranchi, JSLPS and will report to the Head of Operations. At The/Nudge Institute, you will: Provide leadership to The/Nudge s efforts in the state Should lead all operations and products concerning this program and cont. Work with all stakeholders, importantly with the Government, to scale up the programs in partnership with a program lead Work closely with all necessary Departments to ensure the timely flow of budgets for the smooth running of the operations on the ground Ensure 100% adherence to the stationary compliances, reporting, and documentation as described/ prescribed by the Government and The/Nudge Support JSLPS in the research and development of a strategy and program design to target the ultra-poor through the Graduation Approach / Economic Inclusion Program built on top of community institutions enabled by the JSLPS/DAY-NRLM Support JSLPS in planning the activities, orientation to necessary activities and its regular implementation along with proper monitoring Support JSLPS in the implementation of action research of the graduation approach through the project based on the strategy and design developed in consultation with key stakeholders Enable convergence of various state initiatives (social security, livelihood promotion, financial inclusion, social empowerment) and programs towards the end goal of graduating women and their households living in ultra-poverty out of it. Own the implementation and outcomes of the project along with the program lead Support JSLPS review the progress of the project periodically in order to iterate and scale Support the mission on the use of data and technology to ensure continuous flow of data from the field Build relationships with key government stakeholders in JSLPS such that the special project is successful Build relationships with key government departments and support in successful adoption of strategies targeting the ultra-poor Cont. work for the learning and development of the team working in this project/ programs The ideal candidate for the role has: About 12-15 years of experience and is a Postgraduate demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulate vision and secure buy-in from stakeholders excellent interpersonal skills and communication skills. Fluent in English & Hindi strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment set aside personal bias to do what is right for the community experience in designing/managing multi-stakeholder development sector programs designed around (or with) SHGs, Community Institutions and JSLPS an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program s goals a passion for serving those in need with humility & sensitivity We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.

Role & responsibilities Key Responsibilities: Evaluate and assess the performance of Center Directresses and Teachers across all COCO centers. Collaborate with trainers to design and adapt training modules based on on-ground requirements. Ensure key performance metrics for COCO centres including admission conversions, number of admissions, child retention, and staff retention are met. Ensure the centers meet all licensing, health, and safety regulations as per Footprints Standards. Mentor and support Center Directresses in academic and Operational leadership and ensure timely resolution of parent concerns. Recruit, train, mentor, and retain Center Directresses and staff. Key Skill Areas: Familiarity with early childhood education frameworks (like Montessori, EYFS, etc.). Minimum 3 years of relevant experience in running a Pre school. Strong presentation, training, time management, staff management and coordination skills. Proficient in English communication. Proficient in using Microsoft Office, CRM and comfortable with digital collaboration tools. Work closely with the marketing team to drive campaigns, organize events, and enhance brand visibility. Proven ability to manage and support multiple centers while maintaining consistent quality. Willingness to travel intercity as required. Preferred candidate profile

Designation: Team Leader/SME Location: Bangalore Years of experience:4 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Graduation in related field with one to three years of relevant experience preferred (Banking credit card preferred) Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Prior experience in the Credit card domain - preferred. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation call Hr aditi@7795311459 call indu@7848820046 call Ruth@9590520040 call hr Kavya@7849020010

Role: Operations Specialist NxtWave is one of Indias fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). The startup is backed by Orios Ventures, Better Capital and marquee angels, including founders of some of India’s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1000+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on tech level (as on July 22) 50 Cr+ learning minutes spent 12 Cr+ Code Runs 2Bn.+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | The Hindu | Yourstory | VCCircle Job Summary We are looking for a proactive and detail-oriented Operations Specialist to support and guide students throughout their course journey. The role involves evaluating student progress, running targeted campaigns, and taking initiatives to move students across various success buckets. The ideal candidate should possess excellent communication skills, an analytical mindset, and a passion for driving student engagement and success. Key Responsibilities Student Evaluation : Assess and evaluate the performance of students pursuing the course. Identify areas for improvement and provide actionable feedback. Maintain accurate records of student progress and performance metrics. Campaign Management : Design and execute outreach campaigns to engage students based on their progress levels. Develop communication strategies tailored to different student needs and performance buckets. Collaborate with internal teams to create personalized and impactful messaging. Student Engagement : Reach out to students proactively to address challenges and provide guidance. Motivate and support students to achieve course milestones and move to higher performance categories. Reporting and Feedback : Track the effectiveness of campaigns and outreach activities. Analyze data and provide regular reports on student engagement and progress. Suggest improvements to enhance student success and satisfaction. Requirements Strong organizational and communication skills. Ability to design and run targeted campaigns to achieve specific outcomes. Analytical mindset with experience in using data to drive decisions. Preferred : Background in education, counseling, or learning & development. Familiarity with online learning platforms and student management systems. What We Offer Opportunity to impact the lives of learners and contribute to their success. Collaborative and dynamic work environment. Work Location: Hyderabad office. Working days: 6 days a week

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Role Overview: We are seeking a driven and dynamic Growth Manager to lead and scale lead generation efforts via social media, influencers etc for recruitment. This role requires a strategic blend of marketing, operations, and HR expertise, with a strong focus on digital community building and team leadership. Key Responsibilities (Experience: Minimum 23 years): Generate high-quality recruitment leads through social media platforms such as Instagram and Telegram ( experience mandatory ) Build and manage online communities to source potential candidates at scale. Lead a team of 5+ members to execute bulk hiring campaigns and manage social media outreach. Create and manage performance dashboards and hiring reports using Google Sheets or Excel. Utilize HR tools and software to track candidate flow and hiring status. Travel to various locations for campus hiring initiatives, as required. Must-Have Skills: Proven experience in lead generation through social media platforms (Instagram/Telegram). Prior experience in bulk/mass hiring within fast-paced environments. Strong team management skills (handling 5+ team members). Proficiency in Google Sheets/Excel, including dashboard creation and data analysis. Excellent stakeholder management and communication skills. Familiarity with HR software and recruitment tools. Preferred Qualities: Self-starter with a go-getter attitude and strong initiative. Coachable and eager to learn and adapt quickly. Strong sense of ownership and accountability. Flexibility and willingness to travel for recruitment events and campus drives. Work Location: Hyderabad Working Days: 6 days a week

Designation: Team Leader/SME Location: Bangalore Years of experience:2 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Promote CNX values- walk the talk and lead by example Exercise independent judgment and discretion in the performance of the said main function to implement management policies Support and manage the program together with other Team Leaders and Managers Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Manage team members on a regular basis and write and deliver performance appraisal. Key Skills & knowledge: Graduation in related field with one to three years of relevant experience preferred (Banking credit card preferred) Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Prior experience in the Credit card domain - preferred. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation call Hr aditi@7795311459 call hr Kavya@7849020010 call hr indu@7848820046