771 Lead Management Jobs - Page 21

Key Responsibilities. Learn to identify and qualify potential leads under the guidance of experienced mentors. Conduct market research and build a strong sales pipeline. Develop effective communication and presentation skills to engage with potential clients. Conduct product demos and address client queries. Learn to negotiate deals, overcome objections, and close sales to achieve targets. Build strong relationships with clients and foster long-term partnerships. Utilize CRM tools to track sales activities, manage leads, and analyze performance metrics. Stay updated with industry trends, product knowledge, and sales techniques through regular training and development programs. Hold a recent Bachelor's degree in any field. Demonstrate strong communication and interpersonal skills. Show enthusiasm for sales and a desire to learn. Stay self-motivated and results-oriented. Possess basic knowledge of Google Suite.

Key Responsibilities. Sales Development: Under the guidance of experienced mentors, you'll learn to identify and qualify potential leads, conduct market research, and build a strong sales pipeline.. Customer Engagement: You'll develop effective communication and presentation skills to engage with potential clients, conduct product demos, and address their queries.. Deal Closure: You'll learn to negotiate deals, overcome objections, and close sales to achieve targets.. Relationship Building: You'll build strong relationships with clients and foster long-term partnerships.. CRM Utilization: You'll learn to effectively utilize CRM tools to track sales activities, manage leads, and analyze performance metrics.. Continuous Learning: You'll stay updated with industry trends, product knowledge, and sales techniques through regular training and development programs..

Job Title: Key account associate (JOB HAI) About Us: InfoEdge is a dynamic job platform connecting talent with opportunities. We strive to provide excellent client service and innovative solutions to support our partners hiring needs. As a Client delivery Associate, you will play a vital role in maintaining and enhancing our relationships with key clients, ensuring they receive the highest level of support and service. Responsibilities: Key client Relationship Management Issue Resolution Cross-functional Collaboration Problem Solving Performance Tracking Skills Required: Strong communication and interpersonal skills. Problem-solving abilities with a proactive mindset. Ability to multitask and handle competing priorities. Why Join Us? Opportunity to work with a passionate and energetic team. Exposure to a fast-paced work environment with a steep learning curve.

Looking for a strategic Digital Marketing (AB) Manager to lead targeted marketing efforts aimed at high-value accounts. Reporting to the CMO, you will be instrumental in developing and executing innovative.

Job Title: Domestic Sales Associate Fatafat. Location: Mohali. We're seeking bright, motivated, fresh graduates to join our dynamic sales team as a Domestic Sales Associate. In this role, you'll gain hands-on experience in B2B sales, specifically targeting small businesses in tier 2/3 cities. You'll learn to identify opportunities, build relationships, and effectively communicate the value of our Fatafat product to help these businesses grow.. Key Responsibilities. Sales Development: Under the guidance of experienced mentors, you'll learn to identify and qualify potential leads, conduct market research, and build a strong sales pipeline.. Customer Engagement: You'll develop effective communication and presentation skills to engage with potential clients, conduct product demos, and address their queries.. Deal Closure: You'll learn to negotiate deals, overcome objections, and close sales to achieve targets.. Relationship Building: You'll build strong relationships with clients and foster long-term partnerships.. CRM Utilization: You'll learn to effectively utilize CRM tools to track sales activities, manage leads, and analyze performance metrics.. Continuous Learning: You'll stay updated with industry trends, product knowledge, and sales techniques through regular training and development programs.. What We Offer. Training: A crisp training program to equip you with the necessary sales skills and product knowledge.. Mentorship: Guidance and support from experienced sales professionals to help you excel.. Career Growth: Opportunities to advance your career within the sales team.. Competitive Compensation: A competitive salary package and performance-based incentives.. Qualifications. Recent graduate with a Bachelor's degree in any field.. Strong communication and interpersonal skills.. Enthusiasm for sales and a desire to learn.. Self-motivated and results-oriented.. Basic knowledge of Google Suite.. If you're passionate about sales, eager to learn, and ready to embark on a rewarding career, we encourage you to apply.. About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.. Show more Show less

Job Description The role of the Manager of CRM is to oversee all CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. The Manager of CRM is a key pillar in the business's income generation strategy and he serves to maximize consumer retention and the acquisition of new consumers, therefore, enabling the business to achieve its consumer base targets and ultimately its financial goals. Roles and Responsibilities Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Responsible for leading the Post Sales CRM Operations, payments and collections. Issuing Payment Receipts, demand letters and reminders accordingly. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. To identify the discrepancies and keep them into the notification of the Management at the right time. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Experience in real estate industry. Skills and requirements Graduate with 3-4 years of experience in the same profile. Candidate must be presentable and good communication skills. Preferred only Real Estate Industry with the experience of residential/ commercial project. Solid written and verbal communication skills. Working knowledge of MS office and advance Excel. An ability to manage marketing projects end-to-end.

Digital Marketing Manager - Insurance Broking Location: Noida Department: Marketing Experience Required: 8+ years in marketing, with 4+ years in the Insurance industry. Bima World is a new-age insurance broking company on a mission to simplify insurance for every Indian. We offer transparent, tech-enabled insurance solutions across health, life, motor, and general insurance categories. With customer trust at the core of our business, we aim to build India's most reliable insurance advisory platform. Key Responsibilities Strategic Marketing Define and execute B2C & B2B marketing strategy tailored for insurance products (Health, Life, Motor, etc.) Conduct market research, competitor analysis, and consumer insights to inform brand positioning Work closely with product and sales teams to align marketing efforts with business objectives Insurance-Focused Campaigns Plan and lead end-to-end insurance marketing campaigns (ATL/BTL/Digital) that drive policy sales and brand awareness Build awareness campaigns to educate and build trust with customers around insurance use cases and benefits Marketing Manager - Insurance Brand & Communication Craft compelling narratives and visual content tailored for the insurance audience. Develop creative concepts, scripts, and messaging for campaigns, brochures, landing pages, and videos. Collaborate with agencies, designers, and content writers to execute high-quality brand assets Digital Marketing & Lead Generation. Run targeted campaigns across platforms (Google, Meta, YouTube) to acquire quality leads Optimize funnel from awareness to conversion across paid channels Own performance KPIs like CAC, CPL, and ROAS Trade & Partner Marketing Design marketing toolkits and collaterals for agents, brokers, and channel partners Manage events, partner meets, training roadshows, and awareness drives in offline channels Data-Driven Decision Making Track campaign effectiveness and report on marketing KPIs Use insights to optimize messaging, targeting, and channel mix Leverage automation and AI tools to streamline execution and scale impact Qualifications & Skills Bachelor's or Masters in Marketing, Mass Communication, or a related field 8+ years of marketing experience with at least 4 years in the insurance/broking/financial services industry Strong understanding of insurance products, customer journeys, and sales lifecycle Expertise in ATL, BTL, and digital marketing, including media planning and campaign execution Excellent storytelling, branding, and copywriting skills. Hands-on with tools like Google Ads, Meta Ads Manager, CRM platforms, marketing automation tools Strong vendor and stakeholder management Preferred Candidate Profile Has built or scaled marketing in an insurance startup or broking company Proven ability to execute 360 campaigns with clear ROI Has led partner marketing initiatives or built field-level marketing teams Strong creative eye with a knack for simplifying complex financial products for consumers Performance-focused with a bias for execution What We Offer Opportunity to build a high-impact insurance brand from the ground up High ownership role with decision-making autonomy Entrepreneurial, fast-paced work environment.

Roles and Responsibilities: Manage and operate the Tata Dialer system for high-volume outbound calling. Upload, monitor, and optimize calling data within the dialer and CRM. Track real-time metrics like call drops, connectivity, and agent utilization. Work closely with the sales/admissions team to ensure smooth lead flow and follow-ups. Flag invalid leads, ensure data hygiene, and assist with daily reporting. Troubleshoot dialer issues to keep operations running without interruption. Requirements: 1 year of hands-on experience with Tata Dialer (Mandatory) Basic knowledge of CRM platforms and Excel/Google Sheets Strong communication, coordination, and time management skills A solution-driven mindset and the ability to multitask in a fast-paced environment Prior experience in EdTech/BPO/Customer Service is a plus

Job Title: Domestic Sales Associate Fatafat. Location: Mohali. We're seeking bright, motivated, fresh graduates to join our dynamic sales team as a Domestic Sales Associate. In this role, you'll gain hands-on experience in B2B sales, specifically targeting small businesses in tier 2/3 cities. You'll learn to identify opportunities, build relationships, and effectively communicate the value of our Fatafat product to help these businesses grow.. Key Responsibilities. Sales Development: Under the guidance of experienced mentors, you'll learn to identify and qualify potential leads, conduct market research, and build a strong sales pipeline.. Customer Engagement: You'll develop effective communication and presentation skills to engage with potential clients, conduct product demos, and address their queries.. Deal Closure: You'll learn to negotiate deals, overcome objections, and close sales to achieve targets.. Relationship Building: You'll build strong relationships with clients and foster long-term partnerships.. CRM Utilization: You'll learn to effectively utilize CRM tools to track sales activities, manage leads, and analyze performance metrics.. Continuous Learning: You'll stay updated with industry trends, product knowledge, and sales techniques through regular training and development programs.. What We Offer. Training: A crisp training program to equip you with the necessary sales skills and product knowledge.. Mentorship: Guidance and support from experienced sales professionals to help you excel.. Career Growth: Opportunities to advance your career within the sales team.. Competitive Compensation: A competitive salary package and performance-based incentives.. Qualifications. Recent graduate with a Bachelor's degree in any field.. Strong communication and interpersonal skills.. Enthusiasm for sales and a desire to learn.. Self-motivated and results-oriented.. Basic knowledge of Google Suite.. If you're passionate about sales, eager to learn, and ready to embark on a rewarding career, we encourage you to apply..

Key Responsibilities. Learn to identify and qualify potential leads under the guidance of experienced mentors. Conduct market research and build a strong sales pipeline. Develop effective communication and presentation skills to engage with potential clients. Conduct product demos and address client queries. Learn to negotiate deals, overcome objections, and close sales to achieve targets. Build strong relationships with clients and foster long-term partnerships. Utilize CRM tools to track sales activities, manage leads, and analyze performance metrics. Stay updated with industry trends, product knowledge, and sales techniques through regular training and development programs. Hold a recent Bachelor's degree in any field. Demonstrate strong communication and interpersonal skills. Show enthusiasm for sales and a desire to learn. Stay self-motivated and results-oriented. Possess basic knowledge of Google Suite.

Responsibilities: * Collaborate with sales team on lead nurturing & conversion * Identify new business opportunities through market research * Manage leads from initial contact to close * Report on pipeline progress & insights Health insurance Annual bonus Provident fund Food allowance

As a Inside Sales Executive/ Sales Executive at PlanetSpark, you will be an integral part of our sales team, responsible for driving revenue growth through sales strategies. global sales revenue generation lead management customer success growth executive client handling associate inbound sales

As a Inside Sales Executive/ Sales Executive at PlanetSpark, you will be an integral part of our sales team, responsible for driving revenue growth through sales strategies. global sales revenue generation lead management customer success growth executive client handling associate inbound sales

As a Inside Sales Executive/ Sales Executive at PlanetSpark, you will be an integral part of our sales team, responsible for driving revenue growth through sales strategies. global sales revenue generation lead management customer success growth executive client handling associate inbound sales

Key Responsibilities: Client Engagement & Needs Analysis: Understand and thoroughly analyze customer requirements to provide tailored solutions. Lead Management: Handle inbound calls and make outbound calls to leads generated through various marketing activities. Provide comprehensive project details via email or WhatsApp, conduct regular follow-ups, and ensure customer site visits. End-to-End Sales Ownership: Manage the complete sales function, from initial lead interaction and site visits to successful closures. Sales Strategy & Execution: Prepare sales plans and oversee overall sales activities to achieve business objectives. Database Expansion: Continuously expand the customer database and maintain a robust bank of potential customer data. Target Achievement: Consistently achieve high sales targets and efficiently manage collections from customers. Sales Performance Management (for Senior/Team Lead Roles): Track sales team metrics, analyze sales data, and develop plans to address performance gaps. Set targets, performance plans, and standards for sales representatives. Coach individual representatives to improve sales performance. Recognize and acknowledge team members achievements and accomplishments. Plan and implement regular training programs for skill development within the team. Qualifications: Proven experience in business development or sales, preferably within the real estate sector. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Results-oriented with a strong drive to achieve and exceed sales targets. Proficiency in using CRM software and other sales tools. Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

Responsibilities: strong understanding of Salesforce products,Handle lead generation, qualify prospects, and schedule meetings. Communicate via calls, emails, and LinkedIn. Maintain CRM data and support sales conversions.

As a Manager for Enterprise Leads Business at CarDekho, you will drive revenue and profitability for large OEM accounts. You will lead strategic initiatives, manage cross-functional teams, and leverage data insights to identify growth opportunities and optimize account performance in a dynamic environment Key responsibilities: Revenue Growth: : Drive revenue for large accounts through strategic and tactical initiatives and drive wallet share in the client cluster. Profitability: Responsible for forecasting, monitoring and analyzing leads supply and optimizing marketing spends and operational costs to maximize profitability. Sales Growth: Identify upsell and cross-sell opportunities and build cases for newer products to capture greater market share. Market Research: Conduct competition analysis and field research to inform decisions. Cross-functional Collaboration: Work closely with operations, product, and sales teams to deliver on client needs and relationship management

Job Lead- Brand Management at Titan Company NameTitan Job TitleLead- Brand Management Job TypeRegular/ Job CategoryJewellery-SMR DepartmentMarketing-Tanishq LocationBengaluru, Karnataka, India Position Overview: We are seeking a highly motivated and experienced individual to join our team as a Lead- Brand Management at Titan. As the Lead- Brand Management, you will be responsible for developing and executing brand strategies for our jewellery brand, Tanishq. You will work closely with the marketing team to ensure the brand's message is consistent and resonates with our target audience. This is a full-time, permanent position based in Bengaluru, Karnataka, India. Key Responsibilities: - Develop and implement brand strategies for Tanishq, in line with the company's overall marketing objectives - Conduct market research and analyze consumer trends to identify opportunities for brand growth - Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives - Monitor and analyze brand performance and make recommendations for improvements - Manage the brand's budget and ensure all activities are within allocated resources - Oversee the creation of brand collaterals, including advertising materials, packaging, and in-store displays - Ensure brand consistency across all touchpoints, including digital and social media platforms - Stay updated on industry trends and competitor activities to identify potential threats and opportunities for the brand - Lead and mentor a team of brand managers and coordinators to ensure the brand's objectives are met Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field - Minimum of 5 years of experience in brand management, preferably in the jewellery industry - Proven track record of developing and executing successful brand strategies - Strong understanding of market research and analysis techniques - Excellent communication and interpersonal skills - Ability to work in a fast-paced, dynamic environment - Strong leadership and team management skills - Proficient in Microsoft Office and other relevant software Additional Parameters: - Experience in the jewellery industry is preferred - Knowledge of the Indian market and consumer behavior is a plus - Willingness to travel as needed If you are a passionate and results-driven individual with a strong background in brand management, we encourage you to apply for this exciting opportunity at Titan. Join our team and be a part of shaping the future of our iconic jewellery brand, Tanishq. Work Experience - Develop and implement effective brand strategies to enhance brand awareness and market presence. - Conduct market research and analysis to identify market trends and consumer preferences. - Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives. - Monitor and evaluate the performance of brand campaigns and make necessary adjustments to ensure optimal results. - Manage and maintain brand guidelines to ensure consistency across all marketing channels. - Build and maintain strong relationships with key stakeholders, including internal teams and external partners. - Stay up-to-date with industry trends and competitor activities to identify opportunities and challenges.

Position: Customer Success Account Manager - Digital Sales, Adobe Business Unit: Global Business Direct Customer Segment: SMB- North Americas Adobe Solutions: Adobe Digital Media Solutions Location: Noida, India, Adobe. Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe - GBD are a Modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next ‘sales action’ that will lead to revenue conversions (Future state). The Challenge: We are looking for Digital Sellers who would be responsible for a defined patch of Adobe’s SMB customers and the role is pivoted around upselling and cross-selling Adobe Cloud based Solutions. You would be responsible for the Digital Media portfolio of Adobe. The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. What you’ll do as a CSAM: Develop understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions. Create a value-based relationship with new & existing North American Adobe SMB customers. Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails. Execute Marketing Qualified Leads with a defined SLA to maximize Revenue. Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Sign, Substance, Stock, Frame.io, etc. Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions. What you need to succeed SMB Segment exposure and proven ability to manage a large customer set 3+ Years’ experience in a similar role, with experience in selling SAAS solutions preferred Excellent communication Skills, both oral and written Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch. Demonstrated ability to be a quick learner. Task oriented with focus and drive to complete tasks at hand. Strong organization, follow-through and documentation skills suitable for customer communication. International Sales Experience with exposure to NA markets preferably. Working hours will coincide with the US Time Zones Bachelor’s Degree or Equivalent Get to know the team Adobe’s Digital Media Business Unit Adobe’s Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud. Adobe’s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets they need to create and manage content across desktop and mobile devices. Take a peek into Adobe life in this video.

1. Inbound Leads Management: Handle incoming leads from multiple channels, including WhatsApp (WA), AFI, and email. Prioritize and respond promptly to all inquiries. Qualify and assess potential clients and route them to the appropriate sales representatives. 2. Inbound Calls & Queries: Respond to customer queries via phone, email, and other platforms. Provide accurate and timely information about our services, products, and promotions. Deliver excellent customer service, resolving or escalating issues as needed. 3. New Prospects & Database Management: Maintain a well-organized and regularly updated database of leads and prospects. Ensure all client details, notes, and status updates are accurately captured. Implement strategies to build and expand the prospect database. 4. Creating Customer Databases from Online Sources: Use online directories, listings, and social media platforms to proactively build new customer databases. Research industry-specific data sources to identify new leads. Input and manage collected data in the CRM system. 5. Repository for Brochures & Zone Material: Organize a digital repository for brochures, marketing collateral, and zone-specific documents. Ensure ease of access and regular updates to materials. Coordinate with marketing to include new content as it becomes available. 6. Outbound Calling: Make outbound calls to nurture relationships and generate leads. Follow up with prospects who have expressed interest. Conduct cold calling with a clear value proposition and tailored communication. 7. Campaign Management & Execution: Plan and manage outbound calling and marketing campaigns. Track performance metrics and align messaging with sales/marketing goals. Monitor and optimize campaign outcomes. 8. Reporting & Coordination: Provide regular updates on lead status, sales pipeline, and customer interactions. Share lead progress and insights with the sales team. Track and analyze lead conversion rates.

Lead Management Led Pre- Sales team for lead follow-up and client engagement Scheduled and managed site visits and client meetings Presales strategy, Market research & Analysis Client Communication, Product Speech CRM & Reporting

- Handle inbound leads & guide them through purchase - Engage & qualify leads based on interest & fit - Explain product benefits & match them to customer needs - Build strong relationships via follow-ups - Update CRM & share key sales insights Required Candidate profile - 1+ yr in sales, customer-facing role - Strong customer-first mindset - Knows Hindi & English (Telugu/Tamil a plus) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver

Job Description: The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities: 1. Lead Management through telephony engagements / calls , managing , tracking , and timely follow-up on leads in the CRM 2. Conducting online/telephony presentations for sharing a detailed understanding of our Products/services 3. Meeting monthly and quarterly revenue goals 4. Efficient follow-up with customers for closure and Admission purposes 5. Completion & exceeding of targeted sales goals. 6. Developing Quality engagements & building constructive relationships with prospective customers. 7.Scheduling meeting for Business Development Skill Employee Benefits 1. Growth opportunities 2. Employee Recognition 3. Incentive Program 4. Training assistance Qualifications : 1. 0-5 years quota-carrying sales experience 2. Working knowledge of CRM systems 3. Demonstrable track record of over-achieving quota 4. Strong written and verbal communication skills 5. Language : Fluentin English, Gujarati and Hindi 6. Excellent Written communication and Email Drafting Key Skills : Sales And Marketing Lead Generation Business Development Customer Relationship

Job Overview: We are seeking a motivated Business Coordinator to assist our Business Development Team in driving lead generation and expanding the business. Thinking about what you will do? Conducting market research and identifying potential clients. Cultivating strong relationships with new clients, while maintaining existing client relationships. Collating and maintaining client information in the CRM database. Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required. Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. What do we look for in you? Prior work experience in the advertising/marketing industry is an add-on. Excellent written and verbal communication skills. Proficient in Microsoft Office. Skills: cashflow management,lead management,communication and interpersonal skills,managing client relationships.

Job Title: CRM Executive Location: Noida, Sector 132 Department: Sales & Marketing Reports To: CRM Manager About the Role: As a CRM Executive, your primary responsibility is to manage all incoming leads, support their conversion into business opportunities, and build strong, lasting relationships with customers. You will also keep clients regularly informed about our new products and services, identifying opportunities for upselling and cross-selling Key Responsibilities: Lead Management Track, manage, and respond to all incoming leads from various channels (website, social media, referrals, campaigns, etc.). Prepare and submit Proposals and ensure timely follow-ups to convert them into business opportunities. Maintain and update the CRM database with accurate lead and customer details. Customer Relationship Management Build and nurture strong relationships with existing and prospective clients. Regularly engage with clients to understand their needs, gather feedback, and provide tailored solutions. Act as the primary point of contact for customer queries, concerns, or support. Business Growth Support Identify opportunities for upselling and cross-selling based on customer interaction history and interest areas. Communicates new products, services, and offers to relevant customers through personalized outreach. Coordination & Collaboration Coordinate with the sales, marketing, and operations teams to ensure a seamless customer experience. Provide regular updates to management regarding lead status, conversion pipeline, and client feedback. Reporting & Insights Prepare weekly and monthly reports on lead performance, conversion rates, and customer engagement metrics. Analyze customer data and suggest improvements to enhance customer satisfaction and business outcomes. CRM System Maintenance Ensure accurate data entry, tagging, and segmentation in the CRM platform. Suggest and help implement improvements in CRM tools and workflows for efficiency. Qualifications: Graduate in Marketing, Business, or a similar field. 0 to 2 years of experience in CRM or customer support. Knowing tools like Zoho is a plus. Good at talking to people and working in a team. Must pay attention to details and be organized. Proficient in MS Office suite. Proficiency in G-Suite is a plus.