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4.0 - 8.0 years
0 Lacs
noida, uttar pradesh
On-site
As an Email Marketing & Automation Specialist, you will play a crucial role in managing end-to-end campaign execution for one of our key B2B SaaS clients. Your primary responsibility will involve working closely with the client's marketing team to drive engagement, generate qualified leads, and impact revenue through Pardot and Salesforce CRM. Your day-to-day tasks will include building, testing, and executing email campaigns in Pardot, ensuring optimization for responsiveness, engagement, and deliverability. You will also be responsible for creating and managing static and dynamic lists, developing segmentation rules, setting up automation rules, and managing engagement studio programs to ensure scalable and efficient campaigns. Data governance and compliance will be another key aspect of your role, where you will maintain clean prospect data, ensure compliance with GDPR, CAN-SPAM, and other data privacy regulations, as well as monitor syncs between Pardot and Salesforce to troubleshoot and fix any errors. Additionally, you will be involved in building and optimizing Pardot forms, form handlers, landing pages, and using custom redirects for analytics and attribution. Your expertise will also be required in creating reports to track performance, sharing insights on email metrics, engagement, and MQL generation, and setting up lead scoring models and grading criteria to prioritize sales-ready prospects. To excel in this role, you should have at least 4 years of experience in Email Marketing, Pardot, and Salesforce CRM within a B2B marketing environment. Strong communication skills, a deep understanding of email campaign best practices, database hygiene, lead nurturing, and familiarity with data privacy regulations are essential. Your ability to work independently, collaborate effectively, and act as a go-to resource for the client will be crucial for success. If you possess a Pardot certification, it will be considered a significant advantage. Join us in this exciting opportunity to make a real impact on our client's marketing efforts and drive success through effective email marketing and automation strategies.,
Posted 5 days ago
3.0 - 6.0 years
3 - 3 Lacs
Navi Mumbai
Work from Office
Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge
Posted 1 month ago
12.0 - 20.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We are looking for an experienced and results-driven Sales Head (Sr. GM / GM) to lead our residential sales portfolio comprising plots, villas, and farmlands. This role is pivotal in driving revenue growth through both direct sales and channel partner networks, shaping sales strategies, and building high-performance teams. Key Responsibilities: Strategic: Develop and execute sales strategies aligned with business goals. Define pricing, positioning, and bundling strategies. Identify new markets, geographies, and channel expansion opportunities. Collaborate with Marketing and CRM for campaign alignment. Operational: Manage sales funnel from lead generation to booking. Conduct weekly performance reviews and team coaching. Oversee CRM processes, MIS reporting, and conversion tracking. Address escalated customer issues and ensure smooth CRM handover. Strategize for project-wise inventory movement and site promotions. Financial: Drive revenue and collection targets (monthly/quarterly/annual). Monitor sales expenses, incentives, and ensure budget compliance. Optimize marketing spends and channel partner commissions. People: Hire, train, and retain a high-performing sales and channel team. Set KPIs, conduct appraisals, and manage growth plans. Foster a culture of ownership and customer focus. Key Performance Indicators (KPIs): Sales revenue achievement (Direct & Channel) Channel partner contribution and inventory sell-through Team productivity and lead-to-booking conversion rate Training effectiveness and employee engagement Who You Are: Technical Expertise: Proven track record in plotted, villa, and farmland sales Channel partner strategy and management experience Strong CRM and sales reporting skills Behavioral Competencies: Strategic thinker with strong leadership skills Excellent communication and negotiation abilities Highly data-driven with a customer-first mindset External Interfaces: Channel Partners, Brokers, Financial Institutions Internal Interfaces: Marketing, CRM, Pre-Sales, Finance, Legal, Design & Projects Teams
Posted 2 months ago
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