3 Lead Executive Jobs

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. Product Manager III, Flights Expedia s Flights team is looking for a Product Manager to help us reimagine and deliver the best Flight search and discovery customer experience on the web and mobile app. Do you want to help people go places? Come fly with us! In this role you will develop, prioritize and deliver a portfolio of features and A/B tests to improve the search and shopping experience for millions of travelers, across our various sites (e.g. Expedia, Orbitz, Travelocity) and mobile apps all around the world. As a part of the team, you will work with local and global teammates to build a delightful product, develop a compelling strategy, and drive business goals. Our team embraces a bold, customer-centric approach and the technical and analytical know-how needed to deliver results. We are looking for an effective relationship builder to drive support across a broad range of fields and personalities. Most importantly, you are a creative problem solver with an eye for details and a keen focus on results What you ll do: Craft Flight search and booking experiences with your innovative ideas and deep understanding of customer experience and industry / e-commerce trends Establish the vision, business goals, roadmap, and A/B testing strategy for your product features Define product success metrics and provide detailed analysis of business impact, and lead executive communication on results Use data to address customer and partner needs Collaborate with designers, researchers, developers, data scientists, finance, legal, support and other product teams to deliver outstanding product improvements Lead trade-off decisions between cost, schedule, and business benefit, and ensure delivery of features to production that meet customer and business needs Encourage and influence by articulating and continuously reinforcing the product vision Who you are: Bachelor s degree in Computer Science or related field; or equivalent related professional experience 5+ years of product management or related experience Should include several product/service launches using software development methodologies, gathering business requirements and turning them into detailed specifications Experience in a fast-paced eCommerce environment or Air/Travel experience preferred Very strong interpersonal and communication skills (externally and internally at all levels) Proven ability to work with a diverse set of team members and positively influence a large, complex organization Clear record of driving key analyses that generate measurable insights with minimum Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. . Never provide sensitive, personal information to someone unless you re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Job Description As a Senior Customer Success Manager at Device42, you will work with and enable our largest and most strategic customers to help them realize the business value obtained through our software. You will combine technology expertise, process discipline, and passion for customer success to drive our customers and company s expected outcomes. We are looking for a unique individual to build trusted advisor relationships with our customers, help customers at all levels understand the value of our solution, and show them how they can be successful leveraging Device42 across their Hybrid IT needs. This person will partner closely with our sales, marketing, and product teams to manage successful customer engagements and outcomes What we look for: 5+ years of experience in Customer Success with experience in multi-cloud environments or IT infrastructure. Ability to quickly understand use cases and business drivers and effectively communicate with both technical and non-technical users. A comfort with a higher volume of accounts (50-60) while supporting and prioritizing customers based on needs and driving value/ROI. Ability to be a cross-functional partner- whether it be working with support to escalate customer issues, product and development to communicate customer request timelines, or sales to drive additional business to Device42. Strong relationship building skills, having trust with multiple stakeholders and customer champions to expand usage as well as aide sales in renewals discussions as necessary. Empathy for customers and passionate for revenue growth, with a deep understanding of value drivers in recurring revenue business models. Strong written and verbal communication skills. Qualifications Continuously look for ways to delight your customers, drive satisfaction and help our customers achieve their desired outcomes. Use your strong consultative skills to uncover our customers stated and unstated business needs and goals, leveraging Device42 to meet those needs. Champion and advocate for the customer at every turn - working cross-functionally within Device42 to ensure the needs of the customer are met. Evangelize Device42 across your accounts, extending our relationships in the business and actively pursuing connections across peer and executive levels. Actively and effectively manage your customers through each stage of their lifecycle journey, driving high NPS levels. Execute and lead Executive Business Reviews (EBRs) both remotely and onsite (when appropriate) to demonstrate ongoing product and solution value, review roadmap features, and ensure alignment with your customers business goals and strategy. Drive retention and growth among our most valuable customers by managing the customer journey, removing blockers, and resolving any issues that might put renewals at risk. Accurately report key customer metrics including adoption, production status, and risk to ensure executive-level visibility into customer health. Identify upsell and expansion opportunities to further drive value within your accounts, working closely with sales as appropriate.

Business change is a part of the Global Shareholder Services team in FTAMC taking care of Internal Communications, Training and Policies and Procedures for the GSS vertical. We also support Asia and EMEA for training and adhoc requirements. What is TA Analyst responsible for Senior Lead Executive? This is a senior professional role in a dynamic growing team. Which will be responsible for creating various communications, training content, user manuals, reports and content to be posted on internal sites. This role requires excellent written and verbal communication skills along with proficiency in MS Word, MS Excel, MS PowerPoint, online designing tools and content creation tools. Relationship building skills are also a key requirement as we work with various functions within GSS and across AMC. In addition, we are looking for an innovator who can help continuously transform and improve our processes bringing in accuracy and efficiency to our processes. What are the ongoing responsibilities of Senior Lead Executive ? Delivers Training to new hires and existing employees on: Customer service, Products, New Policies and procedures, awareness training, Operational Processes, Business line training (experts in), Any other areas as may be identified by the training need analysis and to support roll-out of new projects and initiatives To create centralised communications for GSS & Non GSS - via centralised comms, reports and updates for GSS functions. To create step by user manuals for tools and processes To create / update / maintain the policies and procedures for all India GSS processes. Collaborate with internal stakeholders to gather and understand metrices to design and release newsletters and magazines. Prepare various learning related articles and posts to enhance / bridge employee skills and sustain a learning environment. Create training content as required for process, procedures, adhoc requirements. Contribute to the continuous improvement of the communication / training / policy and procedure related framework. What ideal qualifications, skills & experience would help someone to be successful? A graduate with excellent English written skills (any field) with a knack for content creation and designing communications. Excellent written and verbal communication skills. Well versed with Word, Excel, PowerPoint skills is a pre-requisite to handle the large amount of content and communication and reports which the role demands. Experience of using online tools to create and represent content and data and publish visible appealing communications. Strong interpersonal skills with the ability to communicate effectively at all levels and to engage with senior FT staff within business units. Good relationship skills working with internal and external stakeholders is a must. Ability to understand processes and analyse the requirement for creating user manuals, training content and business communications. Organisational, planning, interpersonal, supervisory, analytical, problem-solving, decision making, and team building skills, flexible and agile approach. Flexible worker with ability to work under pressure and within tight timelines. Job Level - Individual Contributor Work Shift Timings - 9:00 AM - 6:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights of our benefits include: Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee s dependents (spouses, children and dependent parents) Life insurance for protection of employees families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave 2 offices in Chennai. Good Sheppard House Office located near Valluvar Kottam, Kodambakkam. Century Centre office located at the heart of the city. Rewards and Recognition Program. Volunteer services and paid time off for volunteering. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to . In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.