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6.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About us:Hiver offers teams the simplest way to offer outstanding, personalized customer service As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale We re a top-rated product on G2 and rank very highly on customer satisfaction At Hiver, we obsess about being world-class at everything we do Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers We re profitably run and are backed by notable investors K1 Capital led our most recent round of $27 million Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator Opportunity: We re looking for a versatile and hands-on SDR Manager someone who can seamlessly switch between strategy and execution This is a high-impact role designed for a leader who thrives in a fast-paced, transactional inbound environment, and who s passionate about building, mentoring, and scaling high-performing sales teams Please note: This role involves working in the US shiftWhat you ll be working onLead, coach, and develop a team of SDRs focused on high-velocity inbound sales Dive into the details,review sales calls, provide meaningful feedback, and help close the loop on process gaps Contribute directly to the pipeline when necessary you re not afraid to lead from the front Monitor key performance metrics and guide the team toward continuous improvement Provide individualized support and development plans for SDRs at varying experience levels Partner closely with Marketing, Sales, and RevOps to optimize lead flow, qualification, and conversion Create a culture of accountability, growth, and consistent performanceWhat are we looking for6 - 8 years of experience with at least 3 years experience leading an SDR team, including direct management of SDR/BDR teams Proven ability to lead teams in high-volume, transactional sales environments Strong coaching and development skills, with a track record of improving rep performance A balanced leader who can move between tactical support and strategic planning with ease Excellent communication skills and ability to thrive in a fast-moving, dynamic environment Proficiency with CRM and sales enablement platforms (e g , Salesforce, HubSpot, Gong, Slack, LinkedIn Navigator) \
Posted 6 days ago
3.0 - 8.0 years
15 - 20 Lacs
Mumbai
Work from Office
About AstraZeneca AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world s most serious diseases. But we re more than one of the world s leading pharmaceutical companies. Job Description / Capsule ZBM will be responsible to monitor execution of marketing & sales plan in the zone, with the objective to ensure that sales targets are met in the area consistently. You are also required to lead and coach a team of sales specialist (KAM s) and ensure performance as per standards. You are responsible to foster a robust capability building ecosystem and actively engage in aiding the learning and development processes by arranging relevant training programs and workshops. Typical Accountabilities Develop territory and account strategy Identify and prioritize accounts with strategic value to AZ, e.g., Hospitals (OOP), CARES accounts, and liberate resources from lower priority accounts to invest in higher priority ones. Develop strategies and tactics to provide optimal resource allocation in alignment with the Oncology TA and brand strategy, within the governmental and regulatory environment. Work with individual KAM to develop appropriate / challenging goals within each territory / tumor. Lead, coach and manage team of Sales Specialists (KAM s) Develop and maintain productive working relationships with account teams to manage and motivate teams effectively. Review teams and individuals performance; provide honest and constructive feedback and recognize and encourage good performance. Lead, coach and enable development of team members skills and knowledge, e.g., plan training needs, coach individual team members as required, etc., in both Oncology expertise and engagement skills Manage teams and individuals skills, knowledge, and performance; set short and long term measurable, clear goals and expectations and track progress against these. Identify and tackle challenges and issues within the team / individual team members. Consistently act as role model and clearly communicate and reinforce the importance of the AZ values in leading the team. Build strategic partnerships with key accounts Support Sales team in engaging stakeholders in dialogue about approved indications, product efficacy / safety profiles and treatment protocols to support on-label prescribing for appropriate patients. Build, develop and manage long-term external relationships with relevant senior stakeholders within high-value accounts. Share stakeholder / environmental / market specific insight and information within AZ to strengthen relevant activities, e.g. product development, marketing, sales efforts Support capability building in healthcare ecosystem Build knowledge and understanding about AZs overall Oncology value proposition, and products labelled indications and efficacy data among internal team of Sales Specialists and all externally relevant stakeholders in the MDT and DMU Support Sales Specialists in utilizing different communication approaches, techniques and channels to help build knowledge in the MDT / DMU Conduct science-based discussions with the HCP as per the approved indications of AZs products. Arrange multidisciplinary workshops for physicians and other healthcare professionals. Arrange and coordinate effective speaker programs with physician advocates and KOLs. Actively support Oncology nurses on relevant trainings, e.g., chemotherapy Ensure compliance Successfully complete all training requirements, including product examinations, and ensure same of Sales Specialists Be compliant with all external regulations and internal policies - and ensure broader AZ team is compliant and enforce compliance in the internal team Ensure understanding of the AZ Code of Conduct, External Interactions Policy and Standards, and Privacy Policy and regulations regarding interactions with patients Typical People Management Responsibility (direct / indirect reports) Approximate number of people managed in total (all levels) Matrix Manager - (projects/dotted line) Manager of a team Grandfather (manager of a manager) Education, Qualifications, Skills and Experience Essential Desirable Bachelor s degree in science or B. Pharmacy with a solid background in oncology sales within a prominent Pharmaceutical Organization. Proficiency in managing significant corporate chains of hospitals and CARES accounts. Strong track records of people leadership, as evidence by 3+ years of experience as first line manager. Thorough Product Knowledge. Aptitude for establishing and nurturing strategic relationships. Comprehensive understanding of the Pharmaceutical Industry. Effective Influencing and Communication Skills. Proficiency in Customer Management. Strong Commercial Acumen. Proven Selling Skills. Candidates at Career level E are eligible for application, as this represents a lateral move. Previous Man management experience Previous exposure and/or experience in other functional areas of the business such as Sales Training, Operations, Brand Team or Managed Markets 3 Years of Oncology experience. Key Relationships to reach solutions Internal (to AZ or team) External (to AZ) Business Leadership Team Health Care Professionals Commercial Excellence Team Business Marketing Heath Care organisations Trade channel partners Why AstraZeneca? At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We re on an exciting journey to pioneer the future of healthcare. Date Posted 27-May-2025 Closing Date 29-Jun-2025
Posted 3 weeks ago
3.0 - 7.0 years
11 - 15 Lacs
Gurugram
Work from Office
FLEET Management Limited Our 30-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Incident Vetting Management : Responsible for communication, promotion and implementation of companys health, safety, environment and quality policy on board the vessels. To carry out Incident investigation, root cause analysis and recommend corrective actions which can be translated into workable solutions and writing reports for Dry Bulk Vessels (Cat A, B and C, only). To carry out efficiency analysis of recommended long term corrective actions to determine trends in incident occurrences. To engage with external Dry Bulk Stakeholders such as BHP, Rio Tinto, FMG, Terminals and RightShip etc., for queries on adverse feedback or incident investigations or closure submissions for inspections carried out by such stakeholders. To liaise with RightShip inspections team and technical teams for Inspection bookings. To maintain records on PARIS for all incident related data for Dry Bulk vessels (Cat A, B and C, only) globally onboard company vessels. To maintain records on PARIS for all Dry Vetting related data globally, such as RightShip inspections, and closures. To assist with the preparation of circulars / bulletins / safety alerts related to Global Dry Vetting and Incident Investigation cell. To attend vessels, if needed, for the purpose of carrying out incident investigations from time to time. To assist in Office audits / BMSA preparations within the scope of Global Dry Vetting Incident investigation cell. To carry out shipboard and shore-based training in matters pertaining to Global Dry Bulk Vetting and Incident investigations. To carry out any other tasks that may be assigned from time to time, in order to support the Global Dry Vetting Incident Investigation department. To develop, maintain and implement Global Dry Vetting and Investigation cell content. Regulatory/Legislative Statutory Compliance : 100% compliance with International Maritime Organisation (IMO), Flag State and Port State rules and regulations Financial Management : Work closely with DGM Global Dry Vetting and Incident Investigation, Technical staff, purchasing and finance controllers to ensure that vessel related expenses for the Global Dry Vetting department is within the agreed variables/targets Quality Continuous Improvement Demonstrates a complete understanding of the Safety QMS policies procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness Scan the environment and recommend improvement in processes to enhance productivity and efficiency in the system Drive implementation of approved Continuous Improvement projects in collaboration with the Global Dry Vetting Incident Investigation team. Quality Continuous Improvement : Demonstrates a complete understanding of the Safety QMS policies procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness Scan the environment and recommend improvement in processes to enhance productivity and efficiency in the system Drive implementation of approved Continuous Improvement projects in collaboration with the Global Dry Vetting Incident Investigation team. Health, Safety and Environment Compliance : Responsible for creating and sustaining a positive safety culture on-board all vessels under engagement. Ensures a safe compliant working environment is provided to all off-shore employees by demonstrating a complete and accurate understanding of the health safety policies and practices of the organisation Responsible for corrective action being implemented to remedy safety hazards or risks and restore a safe working environment on board vessels. Escalate to Manager in the event of the hazards/risks exceeding authority limits provided in the role Owns and responsible for delivery of training to off-shore employees during site or vessel visits within the purview of Global Dry Vetting and Incident investigation cell. People and Leadership Management Articulates clear and specific goals for employees on board vessels under engagement. Lead, coach, engage, motivate, mentor employees to develop their strengths and build their capabilities as per their defined roles and personal goals Ensure development plans are in place for all offshore team members and it is followed up closely to ensure completion Responsible for continuous performance discussions with direct reporting Manager to drive learning and self-improvement Manage and maintain the talent pool, when entrusted, by engaging top performers and taking definitive action on bottom performers. .
Posted 3 weeks ago
7 - 9 years
12 - 16 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Job Purpose: We are looking for a Lead - Data Insights who is passionate about transforming raw data into actionable intelligence. This role is critical in digitizing untapped data, building a robust data repository, and embedding insights into business decision-making. The ideal candidate will drive data-driven transformation, enabling internal and external stakeholders (buyers, sellers, and teams within Birla Pivot) to make informed decisions that drive growth and efficiency. Key Accountabilities & Support Actions Digitize the Undigitized & Build a Strong Data Repository: Identify and integrate previously untapped data sources into the company s data ecosystem. Develop and implement strategies to digitize business processes, enabling seamless data capture. Work closely with tech teams to build scalable, high-quality data infrastructure. Establish Insights as a Workstream: Drive insights generation across buyers, sellers, and internal users within Birla Pivot. Develop real-time dashboards, predictive analytics, and business intelligence reports to optimize decision-making. Partner with product, category, and customer teams to leverage data for personalization, pricing, and performance improvement. Mentor Teams to Deliver Measurable Outcomes: Lead, coach, and upskill the data analytics and insights team, fostering a high-performance culture. Implement frameworks for data-driven decision-making, ensuring insights translate into tangible business impact. Establish clear KPIs and continuously track the effectiveness of insights-driven initiatives. Build Strong Cross-Functional Collaboration: Act as the data champion across Sales, Operations, Category, Finance, and Credit teams. Work closely with stakeholders to understand business challenges and develop data backed solutions. Promote a data-first culture by ensuring that all critical business decisions are backed by insights. Qualifications and Experience: 7+ years of experience in data insights, business intelligence, or analytics roles. Strong expertise in SQL, Python/R, BI tools (Tableau, Power BI, Looker), and data warehousing solutions. Proven track record in building data repositories, reporting frameworks, and predictive analytics models. Experience working cross-functionally and influencing business decisions using data. Excellent leadership, mentoring, and stakeholder management skills. Qualifications: MBA Minimum Experience Level: 8-9 Years Report to: Chief Product Officer
Posted 1 month ago
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