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8 - 16 years
8 - 12 Lacs
Noida
Work from Office
This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication & trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.
Posted 2 months ago
5 - 8 years
6 - 10 Lacs
Noida
Work from Office
Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. 5-8 years of relevant in IP Domain.
Posted 2 months ago
5 - 8 years
11 - 12 Lacs
Noida
Work from Office
About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert - (IP - Multivendor - Switch Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups trouble-shoot the deviation identified. Sharing details for MIR CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication trouble-shooting skills. 5-8 years of relevant in IP Domain.
Posted 2 months ago
8 - 16 years
11 - 12 Lacs
Noida
Work from Office
About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups trouble-shoot the deviation identified. Sharing details for MIR CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.
Posted 2 months ago
2 - 4 years
6 - 10 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
WLAN Dev Generic Location: Bangalore, Hyderabad, Chennai, Pune Skills/Experience: Strong C programming, LSP, 802.11xx protocols, and realtime experience in WiFi firmware developent (eg: Atheroes chipset) Domain: WiFI Dev Experience (years) : 2 to 4 years Location - Bengaluru,Hyderabad,Chennai,Pune
Posted 2 months ago
8 - 13 years
10 - 18 Lacs
Mumbai
Work from Office
Role & responsibilities HTE SP Routing L3 - Mumbai 24*7 Shifts Job Overview• We are seeking a highly skilled and mo1vated High Touch Engineer to support Ciscos key service provider customer in the Mumbai region.• The successful candidate will be responsible for providing excep1onal technical support andexper1se for Ciscos Service Provider (SP) rou1ng products, ensuring high availability and performance of network infrastructure. Key Responsibilities• Leads the technical deliverables of Expert Care services (HTEC) and first escala1on resource for HTTS CSEs on reac1ve technical issues on assigned engagement(s).• Collaborate with Cisco’s Technical Assistance Center (TAC), Engineering teams to resolve cri1calissues.• Be the conduit between customer and other Cisco en11es (TAC/HTTS, BU, SE, DE, NCE,Escala1on etc) and work hand in hand with them for faster issue resolu1on.• Leads RCA effort, and as well as documenta1on and presenta1on of the same to customer.• Drive recreates in Cisco lab.• Covers maintenance windows or any other pre-planned off-hours network ac1vity.• Provides technical, product and protocol level trainings to customer and HTTS teams as needsarise• Par1cipates in weekly customer SR review mee1ngs organised by HTOM.Technical Expertise• Strong knowledge of SP rou1ng protocols such as BGP, ISIS, OSPF.• Strong knowledge of SP technologies such as MPLS, EVPN, SR-MPLS, SRv6, LDP, RSVP TE and QoS.• Deep understanding of OSI, TCP/IP networking, IPv4/IPv6 stack.• Expert level knowledge & Troubleshoo1ng on Cisco SP pla[orms and so\ware- ASR9K, NCS, IOSXR• Moderate to advanced knowledge of Network Automa1on and programmability, SDN transport,virtualisa1on.Minimum Qualifications• Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 8+ years relatedexperience.• Minimum of 5 years of experience in suppor1ng Cisco Service Provider rou1ng products.• Proven experience in troubleshoo1ng complex network issues in large-scale service providerenvironments.• Expert level (e.g. CCIE) or equivalent relevant experience desired. Preferred candidate profile Perks and benefits
Posted 2 months ago
5 - 10 years
7 - 17 Lacs
Bengaluru
Work from Office
Role & responsibilities NCE SP Routing L2/L3 4YR +- Bangalore Onsite Shift (9 AM – 5 PM) Job Overview The Customer Delivery Consulting Engineer position is responsible for the support and delivery of Customer Experience (CX) routing/switching and next generation software-defined networking technologies to Cisco's customers while being at customer site. This is a role of resident engineer where in you will be expected to be at Customer location and work there 8x5. You will be responsible for the delivery of Plan, Design, Implementation, Migration & Optimization. Key Responsibilities: Responsible for driving CX projects and customer-based project initiatives. Align and drive focused work with customer's business strategy and objectives. Demonstrate and generate applicable technical, standard methodologies. Support testing and validation of solutions and software strategies along with configuring devices and troubleshooting errors. Perform architectural planning and design, as well as configuration and integration support within project delivery and ongoing consultative engagements. Identify & document design/architecture best practices for Cisco Services adoption. Assist in the development of business and technical requirement + high-level and low-level design activities + network implementation planning. Technical Expertise 7975261424Experience with MPLS based VPNs (L3VPN, L2VPN, EVPN)Deep understanding of OSI, TCP/IP networking and routing. Expert level knowledge on SP Routing Protocols, ISIS/OSPF, BGP, LDP, RSVP TE, QoS and IPv6.Expert level knowledge & Troubleshooting on Cisco IOS, IOS-XR platforms devices- ASR9K, NCS. Knowledge on SDN transport, Segment routing, SRv6.Certification: CCNP/CCIE in Service provider. Preferred candidate profile Perks and benefits
Posted 2 months ago
3 - 7 years
4 - 8 Lacs
Noida
Work from Office
Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain
Posted 2 months ago
5 - 10 years
15 - 25 Lacs
Noida, Gurgaon
Work from Office
Job Description Technical leadership role in the development of an innovative security product in the cellular IoT space. Communicate daily with the architect and generate detailed technical designs and documentation. Take an active role in developing delivery schedules. In addition to hands-on implementation of network components, oversee and support the daily activities of other developers on the team. Desired Domain Experience IP networking IP packet frame IP routing 802.1Q VLAN OSPF BGP MPLS (LDP) IPV4 IPV6 DNS Cellular networks: 3GPP specifications, deployment, development, operations Development Skills Required (5-10 years) Java Database (MySQL Oracle, Cassandra, Redis - at least 1) pcap/wireshark/tcpdump Git source control Desirable Agile Scrum Master eBPF nftables Spring Boot Docker/Containers/Kubernetes C/C++ Roles and Responsibilities Job Description Technical leadership role in the development of an innovative security product in the cellular IoT space. Communicate daily with the architect and generate detailed technical designs and documentation. Take an active role in developing delivery schedules. In addition to hands-on implementation of network components, oversee and support the daily activities of other developers on the team. Desired Domain Experience IP networking IP packet frame IP routing 802.1Q VLAN OSPF BGP MPLS (LDP) IPV4 IPV6 DNS Cellular networks: 3GPP specifications, deployment, development, operations Development Skills Required (5-10 years) Java Database (MySQL Oracle, Cassandra, Redis - at least 1) pcap/wireshark/tcpdump Git source control Desirable Agile Scrum Master eBPF nftables Spring Boot Docker/Containers/Kubernetes C/C++
Posted 2 months ago
5 - 6 years
7 - 10 Lacs
Mumbai, Gurgaon
Work from Office
Skills/Experience: Industry Preference: Telecom ISP/Vendor Education Qualification: B.E./B. Tech or Equivalent (CCNA/CCNP or equivalent preferred) Technical Skills: Experience with Routers (Nokia required) Network architecture and planning Product engineering Network deployment Netcong Basic understanding of Python scripting Domain Skills: Knowledge of Service Delivery & Service Assurance and Field Processes Functional Skills: Good analytical skills Testing principles and procedures Soft Skills/Behavioral: Openness and cross-functional feedback Excellent communication skills; clear English speaking and writing ability Ability to perform well under stressful circumstances Excellent cross-functional coordination and interpersonal effectiveness Role Responsibilities and Key Accountabilities: Coordinate with the IP OEM for preparing and modifying MOPs (Method of Procedure) as required. Handle testing of new network services in collaboration with controllers and developers. Govern weekly/monthly internal cross-functional calls. Track bugs/issues for developers. Capture requirements from developers/product managers. Deep understanding of Ethernet/MPLS technology L2 VPN and L3 VPN services design (VPWS, VPLS, EVPN, IES, VPRN, Internet services). Hands-on experience with Ethernet/MPLS technology (LDP, RSVP, Segment Routing, T-LDP, SR-OS, BGP). Understand and test integration with OSS/BSS. Hands-on experience with Nokia devices (IXR/SR-2s series). Follow testing team process flows. Key Accountabilities/KPIs: Vendor SLA management Understand business requirements and deploy network Document testing processes Prepare and execute processes with various cross-functional teams
Posted 3 months ago
8 - 13 years
25 - 30 Lacs
Chennai
Work from Office
The DSE Platform Independent Common (PI-Common) group is responsible for driving the PI software that works across Ciscos flagship routers and switches. We craft and develop high-performance system software for various Cisco Platforms which includes Enterprise Switching & Routers, Data Center Switches, and Service Provider Routing Platforms. Your Impact The position involves working on the development of new features, bug fixing, and addressing customer queries within the MPLS LDP protocol space. The position requires developing expertise for webscaler demands while collaborating with other software teams to ensure high-quality software delivery. Develop new features and fix bugs, including customer-specific and engineering-driven initiatives. Focus on MPLS LDP protocol specifics to meet growing demands from customers. Conduct peer code/design reviews and collaborate with adjacent software teams on programming interfaces. Develop automated tests to ensure a high-quality handoff to the Test team and deliver detailed software specifications. Handle customer queries and participate in triages for issue resolution. Minimum Qualifications Master s degree or Bachelors degree with 8+ years of experience in Computer Engineering, Electrical Engineering, Computer Science or related majors. 8+ years relevant experience in internetworking technologies and applications. Good experience in developing s/w in C, under multi-threaded environment with Excellent problem-solving skills Hands on Data Structures, Operating Systems and Data Networking fundamentals Exposure to development of software for large/complex network devices including routing & switching systems. Experience in development of Layer 2 (Ethernet) and/or Layer 3 Networking or Overlay protocols including MPLS LDP, Routing, IPV4/6 (unicast/multicast) Is preferable Experience in any Cisco OS - XR, XE or NXOS would be a plus
Posted 3 months ago
8 - 13 years
19 - 20 Lacs
Chennai
Work from Office
Meet the Team The DSE Platform Independent Common (PI-Common) group is responsible for driving the PI software that works across Ciscos flagship routers and switches. We craft and develop high-performance system software for various Cisco Platforms which includes Enterprise Switching & Routers, Data Center Switches, and Service Provider Routing Platforms. Your Impact The position involves working on the development of new features, bug fixing, and addressing customer queries within the MPLS LDP protocol space. The position requires developing expertise for webscaler demands while collaborating with other software teams to ensure high-quality software delivery. Develop new features and fix bugs, including customer-specific and engineering-driven initiatives. Focus on MPLS LDP protocol specifics to meet growing demands from customers. Conduct peer code/design reviews and collaborate with adjacent software teams on programming interfaces. Develop automated tests to ensure a high-quality handoff to the Test team and deliver detailed software specifications. H andle customer queries and participate in triages for issue resolution. Minimum Qualifications Master s degree or Bachelors degree with 8+ years of experience in Computer Engineering, Electrical Engineering, Computer Science or related majors. 4+ years of relevant experience in internetworking technologies and applications. Good experience in developing s/w in C, under multi-threaded environment with Excellent problem-solving skills Hands on Data Structures, Operating Systems and Data Networking fundamentals Exposure to development of software for large/complex network devices including routing & switching systems. Experience in development of Layer 2 (Ethernet) and/or Layer 3 Networking or Overlay protocols including MPLS LDP, Routing, IPV4/6 (unicast/multicast) Is preferable Experience in any Cisco OS XR, XE or NXOS would be a plus
Posted 3 months ago
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