2275 Ldap Jobs - Page 41

The Opportunity Looking to launch your career in technical support? At Agami Tech , we’re enabling seamless communication for enterprise clients. We’re seeking a Technical Support Engineer who’s eager to solve real-world challenges, learn from industry experts, and contribute to mission-critical systems from day one. What You’ll Do Customer Support Act as the first point of contact for client-reported issues and onsite technical queries Perform basic troubleshooting and escalate complex issues to L2/L3 teams Monitoring & Optimization Monitor system performance and conduct basic capacity planning Troubleshoot proactively to minimize downtime Process Improvement Identify repetitive tasks that can be automated Maintain clear documentation and follow system maintenance best practices Collaborate with product and engineering to enhance platform stability What You Bring Experience: 0–2 years in technical or customer support Technical Skills: Linux installation, configuration, and basic system admin Familiarity with networking protocols (HTTP, SMTP, DNS, LDAP, etc.) Communication: Strong verbal and written skills for client and internal interactions Mindset: Quick learner, dependable, detail-oriented, and adaptable Flexibility: Willing to travel or work in shifts, including weekends or on-call Preferred Skills Experience with tools like Jira or ticketing platforms Exposure to VoIP, cloud environments, or scripting (Bash, Python) Bachelor’s in Computer Science, Engineering, or related field Why Join Us? Learn & Grow: Hands-on training in cloud communications and VoIP Real Impact: Support platforms used by leading enterprises Team Culture: Work with skilled engineers in a supportive, fast-paced environment Career Path: Build strong fundamentals for roles in DevOps, cloud, or telecom

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 5+ years of experience in support, software services, and/or system administration for a large end-user community Deep understanding of operating systems (e.g. Linux, OS X, and/or Windows) Deep understanding of networks and relevant technologies, including proxies, load balancers, LDAP, Active Directory, SSL, etc. Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, JBoss, etc.) Solid experience with Rest APIs Experience with SQL databases Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Job Title: ServiceNow Developer Experience : 4-6 years’ relevant ServiceNow experience in the IT software industry. Mode : Contractual Location: Hybrid model – Preferred from Noida / Delhi NCR Requirements: ServiceNow Development: Design, develop, and maintain custom ServiceNow applications and modules, including ServiceNow ITSM and CSM .- ITSM must have and CSM optional Experience of ServiceNow Now Assist is mandatory – Must have Knowledge of Open AI Integration with ServiceNow ITSM Platform Configuration: Configure and manage ServiceNow modules ( ITSM & CSM ), workflows, UI policies, business rules, and UI actions. – Must Scripting: Write and modify scripts in JavaScript (both client and server-side), ServiceNow scripting languages (Business Rules, Script Includes, UI Scripts, etc.), Open AI Integrations to automate processes. Integration: Integrate ServiceNow with other systems (e.g., LDAP, Active Directory, third-party applications) using SOAP, REST, and other web services APIs, other ITSM data and Open AI integrations Troubleshooting and Support: Provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform, ensuring continuous service availability. Security and Performance: Implement best practices to optimize the performance and security of ServiceNow environments. Ensure compliance with security policies and standards. Documentation: Develop and maintain technical documentation for custom applications, workflows, and integrations. Provide knowledge transfer to other team members as needed. Good-to-have Skills Proficiency in JavaScript, HTML, CSS, and web technologies. Experience with ServiceNow Studio, AppEngine and other ServiceNow development tools. Leverage App Engine to build and automate custom applications on the ServiceNow platform. Experience with ServiceNow Discovery, Service Mapping, and Configuration Management Database (CMDB). Expertise in ServiceNow administration, configuration, and platform setup. Understanding of ITIL processes and how they are implemented in ServiceNow. Familiarity with ServiceNow’s Update Sets and managing version control. Responsibilities: Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders. Ability to work independently, manage multiple tasks, and prioritize effectively. Strong attention to detail and commitment to delivering high-quality work. Ability to prioritize and manage multiple tasks and projects simultaneously. Ability to mentor junior consultants or developers. Should take the responsibilities of the task assigned Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹90,000.00 - ₹120,000.00 per month Shift: Day shift Work Location: In person

An Amazing Career Opportunity for Lead DevOps Engineer Location: Chennai, India (Hybrid) Job ID: 37583 Profile Summary: A rewarding career at HID Global beckons you! We are looking for a Lead DevOps Engineer who will be involved in the full life cycle of software applications for some of our product lines. The role involves building and maintaining tools for deployment, monitoring, and operations while troubleshooting and resolving issues in development, test, and production environments. You will be accountable for delivering solid technical architecture and high-quality deliverables. This will be achieved by working collaboratively with software engineering, infrastructure, and cloud security teams to automate deployment and operations of our systems. You will work on complex, major, and highly visible tasks across multiple projects that require expertise in various areas.To perform this job successfully, an individual must be able to execute all essential duties satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ Identification Technologies (IDT) IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application. Are You Ready to Join the Team? Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Roles & Responsibilities: Develop/build IT solutions to meet business requirements. Manage, evolve, and build CI/CD pipelines. Integrate solutions with applications and platforms outside the framework. Design, develop, and implement reusable Infrastructure as Code (IaC) components. Write scripts to automate builds and deployments on AWS Cloud and On-Premise data centers. Automate, build, and provide production system support, including: Deployment, configuration, monitoring, and troubleshooting Linux/Windows servers. Deploying and supporting Linux/Windows infrastructure services (web, NFS, SFTP, DNS, LDAP, etc.). Supporting Cloud-based network services (load balancers, routers, firewalls). Orchestrate application and infrastructure cluster deployment within Public Cloud environments. Monitor system performance and optimize operational efficiency. Document existing and new cloud deployments using Run Books and architecture diagrams. Implement processes to standardize best practices, procedures, and risk mitigation strategies. Collaborate with technical and business teams to assess requirements and recommend solutions. Maintain QA and Production configurations using automation tools. Develop and maintain custom test automation frameworks. Manage automated deployments using configuration management technologies. Automate deployment of new modules, upgrades, and fixes. Ensure deployment meets client expectations. Work with Release Management to ensure production readiness Technical Preferred Requirements: Experience working in Infrastructure as Code (IaC) environments. Proficiency in AWS cloud services (certifications preferred). Experience with Cloud Management Platforms (RightScale preferred). Expertise in Linux and Windows infrastructure services (web, NFS, SFTP, DNS, LDAP, etc.). Knowledge of CI/CD tools such as Jenkins and TeamCity. Experience with Configuration Management tools (Chef, Ansible, Puppet). Strong understanding of computer security (network security, cryptography, IAM, Active Directory, ADFS). Proficiency in Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS, DNS, and Network Routing. Hands-on experience with container technologies (Docker, Kubernetes). Familiarity with ElasticSearch/ELK stack for monitoring applications. Experience with JBoss, IIS, WebLogic application servers. Expertise in scripting automation using Ruby, Python, PowerShell, JavaScript. Knowledge of REST/SOAP APIs, XML, JSON file formats. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Preferred Qualifications: Bachelor’s or master’s degree in computer science , Engineering, or related fields. 6+ years of hands-on experience in DevOps role AWS Associate or Professional-level certifications. Proven experience with at least 2-3 application servers (e.g., JBoss, IIS, WebLogic). Demonstrated ability to automate deployment and management tasks efficiently Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. This opportunity may be open to flexible working arrangements. HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

The ServiceNow Senior Developer will be a highly experienced results-driven person who is focused on delivering excellent customer focused solutions to join our team of developers.This person will provide leadership and oversight to ensure alignment to business strategy and the ServiceNow roadmap and is actively involved in the overarching governance of the platform. In this role, the successful candidate will oversee the maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow Skills including experience with Hardware/Software Asset Management, ITSM and Integrations. Responsibilities: Seeking an individual with ServiceNow Development, Integration and Maintenance skills as well as experience with HAM, SAM, ITSM and Integration Hub. A thorough understanding of the Common Service Data Model (CSDM) will be critical for this position. The selected candidate will bring ServiceNow System Development and Systems Architect skills, including experience with integrations and software lifecycle management. Advance the SN platform through Integration Hub and automation Design/Architect solutions across the SN platform Consult with the development team, business process owners, customers, users and constituents to develop and analyze customer requirements Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget Design and implement client scripts, UI policies, UI actions, business rules, workflows, and otherwise configure or modify ServiceNow applications to meet business requirements Design and implement integration via REST and SOAP API, as well as JDBC and PowerShell scripting Collaborate with internal and external teams to design, build, implement and maintain HAM, SAM and ITSM Collaborate with internal and external teams to design, build, implement and maintain multiple Service Portals Serve as administrator and developer for the whole ServiceNow platform Performing day-to-day support and maintenance of ServiceNow across Production and Non-Production environments Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes. Advise on and maintain the use of ITIL and ServiceNow best practices Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems, including databases, other applications, monitoring tools, LDAP, etc. Coordinate and perform application upgrades in partnership with vendors and internal colleagues Perform application testing Create and maintain system design and documentation Develop and maintain procedural documents relating to the management of the platform Provide advanced application support to internal team members Provide training and knowledge transfer to other employees as necessary Assist in IT process implementation and support as necessary Participate in occasional after-hours releases for major implementations Provide "on call support on a periodic basis as required Identify opportunities and implement service improvements across all functional areas within ServiceNow Required Qualifications: A Bachelors degree in Computer Science or equivalent 6+ years of proven experience in designing and implementing solutions on the ServiceNow platform 3-5+ years of experience with writing and reading scripts in ServiceNow using Javascript: both server and client-side Rules including AJAX, Angular JS, HTML, CSS 2-4+ years of experience with HAM, SAM and ITSM processes, maintenance, and development 3-5+ years of fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST 5+ years experience with web-based development languages (JavaScript, Angular JS, HTML, CSS, AJAX, HTTP, XML) 5+ years experience Developing in the Service Portal 3+ years experience Developing in Integration Hub and Flow Designer Solid exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels SaaS Experience / Cloud Development Experience Strong analytical, estimating and problem-solving skills Excellent communication, interpersonal and collaboration skills Ability to be flexible, adaptable and learn new concepts quickly Analytical and problem-solving skills are needed for systems guidance Ability to manage multiple and often conflicting tasks; effectively prioritize Desired Qualifications: Experience Administering/Developing within HAM/SAM Experience Administering/Developing within SPM Experience Administering/Developing in the Employe Service Center ServiceNow Certifications (Integration Hub, HAM, SAM, ITSM, CSDM) Other ServiceNow Certifications ITIL Certification Location - Bengaluru,Chennai,Noida,Hyderabad,Gurugram

Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Title - Technical Specialist-Cloud & Infra Engg. Exp - 4 to 6 years Expertise in understanding the customer business need and decipher it for technical development in ServiceNow Specialization in designing solutions on ServiceNow platform basis the customer need Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables Experience in tracking work items and reporting the progress to different stakeholders Experience in handling escalations from within the team as well as project stakeholders Know how to conduct requirement gathering for ServiceNow implementation Experience in designing Technical (LLD) Design Documents, Training Documents etc. Experience in conducting Technical Reviews, End User Trainings Strong Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.) Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist. Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource and Finance Expertise in designing ServiceNow Reports and setting up Performance Analytics Experience in creating custom processes, custom 3rd party integrations and custom applications Demonstrate an awareness of Best Practices of ServiceNow implementation Ability to work, lead and manage a global team Experience in project management and understanding of the contracts, etc. to lead the project delivery Experience in coordination with different stakeholders both customer and internal to effectively deliver the project on time, within scope and within budget Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Good English communications skill to communicate effectively with team members and customers Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.) Experience & Knowledge of Domain separation implementation Experience in Data segregation.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic’s Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned — always forward, never backward. We are not trying to change the world, we already have. We’re just waiting for everyone else to catch up. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love. What You Will Be Doing Ensuring technical customer issues are serviced within our contractual SLA and managed to resolution Maintain strong relationships with our customers for the delivery of technical support Resolves customer problems via telephone, email, chat or remote access. Have a mindset of continuous improvement in terms of the efficiency of support processes and customer satisfaction Work across multicultural and geographically distributed teams Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve processes and tools in collaboration with the team Provide weekend on-call support for the team rotation (8 hours during regular work hours) Develop subject matter expertise one key product feature Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Take part in organizational projects, programs and/or business initiatives using demonstrated creativity and ingenuity to improve performance and customer experience. Provide technical leadership in Elastic communities and Knowledge-Centered Service methodology and process. Creation of lab environments to replicate customer issues. Communicate tactfully with customers: capture information, provide diagnostic and resolution steps, convey process and product guidance What You Bring Along Proven 5+ years of experience in technical support, system administration or related customer-facing role A technical background in systems administration, Network Engineering, Software Engineering, etc Strong verbal and written communication skills in English A customer-oriented focus Good understanding of cloud-native and container-based technologies Cloud technologies such as AWS, GCP, Azure and frameworks such as Kubernetes and Docker Understand the Product Lifecycle and future direction for the supported products or product line Advanced level of hands-on generalist experience at: Java (e.g. JVMS & components), Operational Systems (e.g. Linux and Windows), Networks (e.g. LDAP, Load Balancers, Proxies, SSL); Experience with APIs and REST calls; Experience with web/application servers (e.g. Tomcat, Apache, IIS, NGINX, Jboss); Advanced troubleshooting skills in web technology systems (e.g. HTML, CSS, Javascript) Experience with SSO, SAML, Active Directory, etc; Bonus Points Knowledge of databases or search software technologies Experience with SaaS and/or Distributed systems You are a Team player; the ability to work in a fast-paced environment with a positive and adaptable approach Proven strong technical understanding of software products Collaboration with Developer teams on escalation issues Curiosity is key! You have already researched our products and possibly downloaded our stack to test it out Networking Server Administration Wireshark or comparable packet analysis tool Exposure to scripting (Shell, Python, etc.) Experience with support tools and platforms like Salesforce, Zendesk and JIRA. Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic’s Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned — always forward, never backward. We are not trying to change the world, we already have. We’re just waiting for everyone else to catch up. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love. What You Will Be Doing Ensuring technical customer issues are serviced within our contractual SLA and managed to resolution Maintain strong relationships with our customers for the delivery of technical support Resolves customer problems via telephone, email, chat or remote access. Have a mindset of continuous improvement in terms of the efficiency of support processes and customer satisfaction Work across multicultural and geographically distributed teams Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve processes and tools in collaboration with the team Provide weekend on-call support for the team rotation (8 hours during regular work hours) Develop subject matter expertise one key product feature Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Take part in organizational projects, programs and/or business initiatives using demonstrated creativity and ingenuity to improve performance and customer experience. Provide technical leadership in Elastic communities and Knowledge-Centered Service methodology and process. Creation of lab environments to replicate customer issues. Communicate tactfully with customers: capture information, provide diagnostic and resolution steps, convey process and product guidance What You Bring Along Proven 5+ years of experience in technical support, system administration or related customer-facing role A technical background in systems administration, Network Engineering, Software Engineering, etc Strong verbal and written communication skills in English A customer-oriented focus Good understanding of cloud-native and container-based technologies Cloud technologies such as AWS, GCP, Azure and frameworks such as Kubernetes and Docker Understand the Product Lifecycle and future direction for the supported products or product line Advanced level of hands-on generalist experience at: Java (e.g. JVMS & components), Operational Systems (e.g. Linux and Windows), Networks (e.g. LDAP, Load Balancers, Proxies, SSL); Experience with APIs and REST calls; Experience with web/application servers (e.g. Tomcat, Apache, IIS, NGINX, Jboss); Advanced troubleshooting skills in web technology systems (e.g. HTML, CSS, Javascript) Experience with SSO, SAML, Active Directory, etc; Bonus Points Knowledge of databases or search software technologies Experience with SaaS and/or Distributed systems You are a Team player; the ability to work in a fast-paced environment with a positive and adaptable approach Proven strong technical understanding of software products Collaboration with Developer teams on escalation issues Curiosity is key! You have already researched our products and possibly downloaded our stack to test it out Networking Server Administration Wireshark or comparable packet analysis tool Exposure to scripting (Shell, Python, etc.) Experience with support tools and platforms like Salesforce, Zendesk and JIRA. Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement.

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Summary A ServiceNow functional consultant helps clients implement and optimize their ServiceNow environment. They provide technical and functional guidance, and work with clients to understand their business needs. Experience required- 12+ Location - Noida/Pune/Bengaluru/Mumbai/Chennai Mode - Hybrid Notice Period - 0-15 Days Responsibilities Job Description: Expertise in understanding the customer business need and decipher it for technical development in ServiceNow Specialization in designing solutions on ServiceNow platform basis the customer need Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables Experience in tracking work items and reporting the progress to different stakeholders Experience in handling escalations from within the team as well as project stakeholders Know how to conduct requirement gathering for ServiceNow implementation Experience in designing Technical (LLD) Design Documents, Training Documents etc. Experience in conducting Technical Reviews, End User Trainings Strong Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.) Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist. Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource and Finance Expertise in designing ServiceNow Reports and setting up Performance Analytics Experience in creating custom processes, custom 3rd party integrations and custom applications Demonstrate an awareness of Best Practices of ServiceNow implementation Ability to work, lead and manage a global team Experience in project management and understanding of the contracts, etc. to lead the project delivery Experience in coordination with different stakeholders both customer and internal to effectively deliver the project on time, within scope and within budget Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Good English communications skill to communicate effectively with team members and customers Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.) Experience & Knowledge of Domain separation implementation Experience in Data segregation. Preferred Certifications ServiceNow Implementation Certified ServiceNow CAD Certified CIS - HRSD ITIL V3 Foundation certified Good To Have But Not Necessary Certifications Certified Scrum Master

SRE Operations Manager - Pune/Bangalore BS or MIS in Computer Science, Engineering, or a related technical discipline, or equivalent experience • 4+ years of direct management of technical roles in a large-scale production environment. • 3+ years of hands-on experience as a member of a technical team responsible for a production environment. • Previous responsibility for hiring and performance management decisions, including managing under-performers. • Solid understanding of developer tools and concepts like Agile, continuous integration, test-driven deployment. • Familiarity with Active Directory/Exchange Server/Windows Server internals and core systems .services (Mailbox, Hub Transport/Edge Transport, Client Access, Database Availability Group, Active, Directory, Clustering, DNS, SMTP, DHCP, NFS, SMB, LDAP, etc.). • Significant experience with system monitoring and alerting. • Extensive knowledge of basic large-scale Internet service architectures and approaches such as load balancing, LAMP, CDNs, etc. • Superlative communication skills; ability to interface with multiple levels within a company, as well as with external customers

Role & responsibilities Strong understanding of NetIQ Identity Manager (IDM) and NetIQ Identity Governance and Administration (IGA). Experience with LDAP, Active Directory, and other directory services. Knowledge of identity and access management (IAM) concepts and best practices. Design, implement, and maintain NetIQ Identity Manager (IDM) solutions. Configure and manage NetIQ Identity Governance and Administration (IGA). Develop and implement policies for identity lifecycle management, provisioning, and access control.

We’re currently partnering with an industry-leading financial organization on an exciting journey of innovation and transformation — and we’d love for you to be part of it. We are looking for a skilled VP - Identity Access Management (IAM) role to join dynamic team. This is a fantastic opportunity to work with cutting-edge technologies, contribute to high-impact projects, and collaborate with some of the sharpest minds in the industry. The role is central to enhancing operational excellence and delivering key solutions within the FIC Markets space. Roles & Responsibilities: The IGA/IAC development function is responsible to support the in-house IAC (Identity & Access Control) IGA platform in the firm. Lead the design, development, and maintenance of the in-house IGA platform ensuring scalability, performance, and compliance with security and regulatory standards. Ensure seamless integration of the IGA platform with enterprise systems, SaaS applications, and cloud environments. Collaborate with stakeholders to define IAM strategy, roadmaps, and standards aligned with business goals. Oversee and enforce the implementation of access management controls, workflows, and certifications. Lead end-to-end software development lifecycle (SDLC) for IAM projects using Agile or Waterfall methodologies. Coordinate support and issue resolution for IAM systems across development, test, and production environments. Drive automation initiatives to improve access request, provisioning, de-provisioning, and recertification processes. Evaluate, implement, and integrate industry-leading IAM solutions such as Saviynt and SailPoint where appropriate. Ensure compliance with internal policies, external regulations, and audit requirements. Maintain and improve platform reliability, security, and performance across Unix, Linux, and Windows environments. Key Skills: Strong experience in developing and supporting IAM/IGA platforms using: Core Java, Spring, Struts, TomEE Oracle DB, SQL development and optimization Unix/Linux shell scripting and system administration Windows Server management Solid understanding of IAM principles, RBAC, ABAC, provisioning workflows, and directory services (LDAP, AD). Experience in working with SaaS-based IGA platforms like Saviynt and SailPoint. Demonstrated expertise in SDLC principles and agile project management. Strong problem-solving skills with the ability to manage complex security and identity challenges. Excellent communication and stakeholder management abilities. Excellent analytical and problem-solving skills Good communications and interpersonal skills Strong working experience in agile methodologies. Experience in working with Tools like ServiceNow, CMDB, ZScaler, GitLab, Ansible, Grafana, Spring boot etc Qualifications & Experience: Bachelors or Master’s degree in computer science, Information Technology, or a related field. Industry certifications such as CISSP, CISM, CIAM, or SailPoint/Saviynt certifications would be preferable. Experience in Banking or Financial Services industry would be preferable. Familiarity with DevOps practices and tools would be an advantage

Sailpoint Development Shift: UK Shift(2 PM- 11 PM) Work Model : Hybrid Location: Chennai, Bangalore, Mumbai, Pune, Coimbatore Looking for Immediate joiners. Responsible for designing, programming, implementing, and maintaining the SailPoint application that provides Identity and Access Management They work closely with other Information Security Engineers to architect, deploy and manage the IAM vision, with SailPoint IDN being the core platform to be developed. They are also responsible for developing and delivering new integrations, features, rules, workflows, tasks, and functionality on the SailPoint Identity Now platform. Other responsibilities include gathering requirements, developing build map rules, LCM events and workflows, and performing installation and configuration of SailPoint IDN Subject matter expert in identity management and authentication technologies Have strong knowledge of identity services, RBAC, PIM/PAM, MFA, SSO & related standards (e.g. SAML, OAUTH, NTLM, LDAP, Kerberos, PKI, etc.) and experience of IAM products like SailPoint, CyberArk, OKTA, Azure AD, and Active Directory. Experience with Database (Oracle, MSSQL, MySQL etc) Experience with Directories (LDAP, Active Directory) Experience with Design Document, Test Case Development. Experience with application servers. Knowledge of SSL certificate creation/deployment/renewal. Experience with SAFe Agile project implementation Experience: Proven experience (4+ years) working as a SailPoint Engineer in Identity Now / Information Security Cloud. Interested candidate please share your resume to vaishali.g@bahwancybertek.com

Job Title: ServiceNow Developer Location: 4-6years General Shift Hybrid model – Preferred from Noida / Delhi NCR Not looking for Admin role we are looking only for Developers ServiceNow Development: Design, develop, and maintain custom ServiceNow applications and modules, including ServiceNow ITSM and CSM .- ITSM must have and CSM optional Experience of ServiceNow Now Assist is mandatory – Must have Knowledge of Open AI Integration with ServiceNow ITSM Platform Configuration: Configure and manage ServiceNow modules ( ITSM & CSM ), workflows, UI policies, business rules, and UI actions. – Must Scripting: Write and modify scripts in JavaScript (both client and server-side), ServiceNow scripting languages (Business Rules, Script Includes, UI Scripts, etc.), Open AI Integrations to automate processes. Integration: Integrate ServiceNow with other systems (e.g., LDAP, Active Directory, third-party applications) using SOAP, REST, and other web services APIs, other ITSM data and Open AI integrations Troubleshooting and Support: Provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform, ensuring continuous service availability. Security and Performance: Implement best practices to optimize the performance and security of ServiceNow environments. Ensure compliance with security policies and standards. Documentation: Develop and maintain technical documentation for custom applications, workflows, and integrations. Provide knowledge transfer to other team members as needed. Ready to explore and quickly learn new things required at work as mandated by the project requirement Good-to-have Skills • Proficiency in JavaScript, HTML, CSS, and web technologies. • Experience with ServiceNow Studio, AppEngine and other ServiceNow development tools. Leverage App Engine to build and automate custom applications on the ServiceNow platform. • Experience with ServiceNow Discovery, Service Mapping, and Configuration Management Database (CMDB). • Expertise in ServiceNow administration, configuration, and platform setup. • Understanding of ITIL processes and how they are implemented in ServiceNow. • Familiarity with ServiceNow’s Update Sets and managing version control. Responsibilities: Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders. Ability to work independently, manage multiple tasks, and prioritize effectively. Strong attention to detail and commitment to delivering high-quality work. Ability to prioritize and manage multiple tasks and projects simultaneously. Ability to mentor junior consultants or developers. Should take the responsibilities of the task assigned

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: ServiceNow Admin Experience Range: 4 - 7 years Location: Chennai , Bangalore Interview Mode: Friday Virtual Drive Must Have: 4+ years’ administration experience on ServiceNow platform. Experience in integrating ServiceNow with internal & third-party tools. Knowledge of LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Knowledge of disciplined software release build/deploy processes. ServiceNow Systems Administrator Certification Good to Have: Demonstrates sound working knowledge of ServiceNow’s core architecture. Serve as the primary point of contact for all operational support issues, administration & maintenance of ServiceNow platform used by multiple departments within the organization. Responsible for standard configuration, user administration, security, workflow, data management and integrations. Essential: Develops system integrations and processes automation using ServiceNow Orchestration. Implements new ServiceNow applications & modules based on business requirements. Configuration of the ServiceNow system, including creating workflows, business rules, UI actions/pages/policies, security (ACLs), etc. Personalize and create forms and fields, create new applications, modules, and tables. Implement custom scripting. Build third party software integrations. Performs system and integration testing with sample and live data. Manages ServiceNow code deployment to different tiers. Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

Are you seeking an exciting career as Identity Access Management (IAM) engineer, in CyberSecurity with fortune 500 company? Do you enjoy Cybersecurity? Join our Digital Technology Cyber Security Team Our Cyber Security Team provides intelligent security solutions, connecting technologies to monitor and control our energy extraction assets. Great place to work and learn technology from equally great colleagues. We provide customers with the peace of mind needed to perform their operations reliably and efficiently. Our team creates business value through continuously monitoring our network & systems, ensuring safety, security, and compliance of Baker Hughes network. As a IAM Engineer, you will be responsible for: Support and resolve end user’s Active Directory, DNS, PKI, CyberArk related incidents, requests, and Changes. Provide Level 2 support, monitoring and maintenance for Identity and Access technologies such as Active directory, DNS, PKI, CyberArk etc. Engaging higher-level support teams and third-party vendors for escalation and collaboration. Providing first-line support and coordinating escalations for both major and minor incidents within the IAM domain. Adhere with ITIL change management processes. Ensure all incidents in the IAM queue are resolved within the agreed SLA and that solutions comply with security guidelines. Provide 24/7 on-call support on a rotational basis. Engage in project work alongside senior team members to develop and demonstrate learned skills. Maintain and develop documentation for supported applications. To be successful in this role you Must have: Experienced (2–3 years) in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificates management, and CyberArk. Strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP. Troubleshoot and resolve user authentication, account lockout, and access issues. Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services. Handson experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations. Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA). Good understanding of the TCP/IP protocol suite and associated networking technologies Strong analytical, problem solving and troubleshooting skills. Team player with a positive attitude and strong communication skills. Effective written and verbal communication skills. Hands-on experience with ServiceNow. Good to have: Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate). Experience in hybrid environments (on-prem AD + Azure AD). Bachelor’s degree in computer science Proven ability to own complex initiatives and ensuring successful delivery. Excels in dynamic settings with strong multitasking and independent work capabilities. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: working remotely from home or any other location up to five days a week Term-time availability with the ability to work EU or US shifts as required Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic personalities to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much. we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Are you seeking an exciting career as Identity Access Management (IAM) engineer, in CyberSecurity with fortune 500 company? Do you enjoy Cybersecurity? Join our Digital Technology Cyber Security Team Our Cyber Security Team provides intelligent security solutions, connecting technologies to monitor and control our energy extraction assets. Great place to work and learn technology from equally great colleagues. We provide customers with the peace of mind needed to perform their operations reliably and efficiently. Our team creates business value through continuously monitoring our network & systems, ensuring safety, security, and compliance of Baker Hughes network. As a IAM Engineer, you will be responsible for: Support and resolve end user’s Active Directory, DNS, PKI, CyberArk related incidents, requests, and Changes. Provide Level 2 support, monitoring and maintenance for Identity and Access technologies such as Active directory, DNS, PKI, CyberArk etc. Engaging higher-level support teams and third-party vendors for escalation and collaboration. Providing first-line support and coordinating escalations for both major and minor incidents within the IAM domain. Adhere with ITIL change management processes. Ensure all incidents in the IAM queue are resolved within the agreed SLA and that solutions comply with security guidelines. Provide 24/7 on-call support on a rotational basis. Engage in project work alongside senior team members to develop and demonstrate learned skills. Maintain and develop documentation for supported applications. To be successful in this role you Must have: Experienced (2–3 years) in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificates management, and CyberArk. Strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP. Troubleshoot and resolve user authentication, account lockout, and access issues. Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services. Handson experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations. Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA). Good understanding of the TCP/IP protocol suite and associated networking technologies Strong analytical, problem solving and troubleshooting skills. Team player with a positive attitude and strong communication skills. Effective written and verbal communication skills. Hands-on experience with ServiceNow. Good to have: Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate). Experience in hybrid environments (on-prem AD + Azure AD). Bachelor’s degree in computer science Proven ability to own complex initiatives and ensuring successful delivery. Excels in dynamic settings with strong multitasking and independent work capabilities. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: working remotely from home or any other location up to five days a week Term-time availability with the ability to work EU or US shifts as required Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic personalities to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much. we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R150566

Are you seeking an exciting career as Identity Access Management (IAM) engineer, in CyberSecurity with fortune 500 company? Do you enjoy Cybersecurity? Join our Digital Technology Cyber Security Team Our Cyber Security Team provides intelligent security solutions, connecting technologies to monitor and control our energy extraction assets. Great place to work and learn technology from equally great colleagues. We provide customers with the peace of mind needed to perform their operations reliably and efficiently. Our team creates business value through continuously monitoring our network & systems, ensuring safety, security, and compliance of Baker Hughes network. As a IAM Engineer, you will be responsible for: Support and resolve end user’s Active Directory, DNS, PKI, CyberArk related incidents, requests, and Changes. Provide Level 2 support, monitoring and maintenance for Identity and Access technologies such as Active directory, DNS, PKI, CyberArk etc. Engaging higher-level support teams and third-party vendors for escalation and collaboration. Providing first-line support and coordinating escalations for both major and minor incidents within the IAM domain. Adhere with ITIL change management processes. Ensure all incidents in the IAM queue are resolved within the agreed SLA and that solutions comply with security guidelines. Provide 24/7 on-call support on a rotational basis. Engage in project work alongside senior team members to develop and demonstrate learned skills. Maintain and develop documentation for supported applications. To be successful in this role you Must have: Experienced (2–3 years) in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificates management, and CyberArk. Strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP. Troubleshoot and resolve user authentication, account lockout, and access issues. Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services. Handson experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations. Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA). Good understanding of the TCP/IP protocol suite and associated networking technologies Strong analytical, problem solving and troubleshooting skills. Team player with a positive attitude and strong communication skills. Effective written and verbal communication skills. Hands-on experience with ServiceNow. Good to have: Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate). Experience in hybrid environments (on-prem AD + Azure AD). Bachelor’s degree in computer science Proven ability to own complex initiatives and ensuring successful delivery. Excels in dynamic settings with strong multitasking and independent work capabilities. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: working remotely from home or any other location up to five days a week Term-time availability with the ability to work EU or US shifts as required Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic personalities to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much. we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R150566

Are you seeking an exciting career as Identity Access Management (IAM) engineer, in CyberSecurity with fortune 500 company? Do you enjoy Cybersecurity? Join our Digital Technology Cyber Security Team Our Cyber Security Team provides intelligent security solutions, connecting technologies to monitor and control our energy extraction assets. Great place to work and learn technology from equally great colleagues. We provide customers with the peace of mind needed to perform their operations reliably and efficiently. Our team creates business value through continuously monitoring our network & systems, ensuring safety, security, and compliance of Baker Hughes network. As a IAM Engineer, you will be responsible for: Support and resolve end user’s Active Directory, DNS, PKI, CyberArk related incidents, requests, and Changes. Provide Level 2 support, monitoring and maintenance for Identity and Access technologies such as Active directory, DNS, PKI, CyberArk etc. Engaging higher-level support teams and third-party vendors for escalation and collaboration. Providing first-line support and coordinating escalations for both major and minor incidents within the IAM domain. Adhere with ITIL change management processes. Ensure all incidents in the IAM queue are resolved within the agreed SLA and that solutions comply with security guidelines. Provide 24/7 on-call support on a rotational basis. Engage in project work alongside senior team members to develop and demonstrate learned skills. Maintain and develop documentation for supported applications. To be successful in this role you Must have: Experienced (2–3 years) in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificates management, and CyberArk. Strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP. Troubleshoot and resolve user authentication, account lockout, and access issues. Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services. Handson experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations. Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA). Good understanding of the TCP/IP protocol suite and associated networking technologies Strong analytical, problem solving and troubleshooting skills. Team player with a positive attitude and strong communication skills. Effective written and verbal communication skills. Hands-on experience with ServiceNow. Good to have: Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate). Experience in hybrid environments (on-prem AD + Azure AD). Bachelor’s degree in computer science Proven ability to own complex initiatives and ensuring successful delivery. Excels in dynamic settings with strong multitasking and independent work capabilities. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: working remotely from home or any other location up to five days a week Term-time availability with the ability to work EU or US shifts as required Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic personalities to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much. we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R150566

Job Overview: We are seeking a skilled and experienced Service Reliability Specialist to join our diverse team as part of newly created Service Reliability Centre (SRC). In this role, you will help improve the availability and performance of Arm infrastructure by utilising Arms AI Operations (AIOPS) and observability platforms. You will collaborate closely with development and platform teams to build and maintain robust observability and response processes. Responsibilities: Serve as the primary technical contact during critical incidents for both on-premise and cloud infrastructure. Lead Root Cause Analysis (RCA) for major incidents, identifying contributing factors and actionable remediation. Utilize Dynatrace and ServiceNow for correlation analysis, system tracing, and optimizing alerts and visibility. Perform detailed diagnostics for virtualization, storage, operating systems, and cloud services during incidents. Develop clear and comprehensive runbooks, diagnostic guides, and incident documentation. Collaborate post-incident with platform teams to implement improvements via automation, tuning, or design enhancements. Coordinate improvements in monitoring, event correlation, and response processes with platform and tooling teams. Automate routine diagnostic tasks using scripting (Ansible, Python). Provide technical expertise during service onboarding, including setting alert rules, thresholds, and RCA guidelines. Required Skills and Experience: 5+ years in Infrastructure Operations or Platform Support. Skilled in detailed root cause analysis and impact assessments in complex environments (cloud-native and legacy). Expertise with observability tools (Dynatrace, Datadog, Splunk). Proficient in managing Linux/Windows servers, virtualization, storage, and identity platforms (LDAP, Azure AD). Strong scripting skills (Python, PowerShell, Bash) and infrastructure automation experience using Ansible. Familiarity with ITSM processes and incident management using ServiceNow. Comfortable with independent work and flexible shift schedules (including off-hours/weekends) as part of a global team. Excellent documentation and communication skills to translate technical issues into actionable insights. Capable of analyzing incident trends and recommending reliability improvements. Knowledge of virtualization, storage infrastructure, high-performance computing, and cloud services. Experience with User Access Management (UAM) and Identity Access Management (IAM) on-premise (OUD LDAP) and Azure AD. Experience maintaining Windows and Linux operating systems. Proficient with engineering tools (GitHub, Jira, Confluence). Nice To Have Skills and Experience: Exposure to high performance computing or cloud-native services Knowledge to CI/CD tooling (e.g., Jenkins, GitLab) or container-based systems Experience defining SLIs, SLOs , and building service health dashboards In Return: Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Hybrid Working at Arm #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm

Job Overview: We are seeking a skilled and experienced Service Reliability Advisor to join our diverse team as part of newly created Service Reliability Centre (SRC). In this role, you will help improve the availability and performance of Arm infrastructure by utilising Arms AI Operations (AIOPS) and observability platforms. You will collaborate closely with development and platform teams to build and maintain robust observability and response processes. Responsibilities: Act as the first line of response for all events and incidents associated with our infrastructure and responding to mitigate service impact Proactive management of our core server, storage, identity and engineering platforms Assist in onboarding new infrastructure and monitoring capabilities into the SRC s observability stack. Support and improve alerting and incident response workflows. Automate repetitive tasks to improve efficiency and reduce manual intervention. Conduct root cause analysis of incidents and implement preventive measures. Management of incidents to suppliers and Arms technical on-call rotas as appropriate To log all issues in the Service Management Tool and manage them to completion within EIT service levels and quality criteria matrix Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Required Skills and Experience: Exposure to supporting infrastructure across cloud and on prem solutions for more than one of the following technical areas: server, storage, virtualisation or associated engineering platforms 1 3years of hands-on experience in Platform Operations , or Infrastructure Support roles. understanding and experience with observability tools managing and optimising an enterprise observability (e.g., Dynatrace , Datadog , Splunk ) for real-time monitoring, alerting, and diagnostics. Experience in one or more scripting or programming languages (e.g., Python, Java, .NET, Node.js, Ansible or JavaScript). Understanding of UAM and IAM across on-Premise OUD LDAP and Azure AD, including fault finding and access issues Experience supporting and maintaining Windows and Linux operating systems Experience with engineering tools such as Github, Jira, and Confluence Adapting to new skills and technologies as the SRC increases its scope of responsibility Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Proficient in ticket management via an ITSM platform such as ServiceNow Nice To Have Skills and Experience: Exposure to high performance computing or cloud-native services Experience creating or managing Ansible playbooks for repetitive tasks or configuration Curiosity about automation and DevOps practices In Return: Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Hybrid Working at Arm #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm

Job Overview: We are seeking a skilled and experienced Service Reliability Analyst to join our diverse team as part of newly created Service Reliability Centre (SRC). In this role, you will help improve the availability and performance of Arm infrastructure by utilising Arms AI Operations (AIOPS) and observability platforms. You will collaborate closely with development and platform teams to build and maintain robust observability and response processes. Responsibilities: Lead the analysis and resolution of infrastructure incidents across physical and virtual servers, storage, identity, and engineering platforms. Work with platform and engineering teams to expand monitoring coverage , define alert thresholds, and onboard new applications and services into SRC support. Drive proactive monitoring, tuning, and optimization of systems using Dynatrace and other observability tools. Look for opportunities to adapt automation to support the AIOps platform Conduct root cause analysis of incidents and implement preventive measures. Management of incidents to suppliers and Arms technical on-call rotas as appropriate To log all issues in the Service Management Tool and manage them to completion within EIT service levels and quality criteria matrix Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Required Skills and Experience: 3 6 years of hands-on experience in Platform Operations , or Infrastructure Support roles. Solid experience with observability tools managing and optimising an enterprise observability (e.g., Dynatrace , Datadog , Splunk ) for real-time monitoring, alerting, and diagnostics. Proficiency in one or more scripting or programming languages (e.g., Python, Java, .NET, Node.js, Ansible or JavaScript). Practical knowledge of infrastructure automation using Ansible , including writing and managing playbooks. Understanding of UAM and IAM across on Premise, OUD/LDAP and Azure AD, including fault finding and access issues. Experience supporting Windows and Linux operating systems Experience with engineering tools such as Github, Jira, and Confluence Virtualization and Storage infrastructure, High Performance computing and Cloud services in an enterprise environment. Proficient in ticket management via an ITSM platform such as ServiceNow Experience leading incident response , driving service restoration and coordinating root cause analysis under pressure. Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Nice To Have Skills and Experience: Exposure to high performance computing or cloud-native services Proven background in automation and DevOps practices In Return: Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Hybrid Working at Arm #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm

ServiceNow Developer, Bengaluru, INDIA, India | Intuitive Surgical Careers Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcares hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, lets advance the world of minimally invasive care Job Description Job Summary : We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD or other relevant modules. Key Responsibilities : Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts. Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements. Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules.. Develop integrations using REST/SOAP APIs, MID Server, and third-party applications. Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub. Implement Access Control (ACLs), security rules to ensure secure operations. Participate in ServiceNow upgrades, patching, and version management while ensuring system stability. Troubleshoot and resolve performance issues, system errors, and service outages. Work with business analysts for the requirements Create and maintain technical documentation, test cases, and deployment procedures. Stay updated with ServiceNow best practices, new releases, and industry trends Qualifications Required Skills & Qualifications : 6+ years of experience as a ServiceNow Developer. Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes. Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules. Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations. Strong understanding of data model, CMDB architecture, and ServiceNow tables. Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience in ServiceNow Scoped Applications and Custom App Development. Soft Skills: Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Attention to detail and a commitment to quality. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift: Day Sunnyvale, CA, United States The Future is Intuitive At Intuitive, we envision a future where care is more connected, customized, and intelligent so the question won t just be how long we live, but how well. Our culture defines us. Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company. We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks. Financial offerings Were here to support your short- and long-term goals. Family support At Intuitive, we believe in the importance of family and seek to foster a family-friendly culture. Healthcare plans Like the patients we serve, your health is also very important to us. Growth & development Your personal and professional growth and development is important to you--and to us. Not yet ready to apply? When you join our Talent Community, we ll keep you informed about all things Intuitive, including new job openings, employee stories, and company news. You ll see how every day we re proving what s possible for our careers and for minimally invasive robotic surgery. This site uses cookies for personalization, measuring site traffic, and providing an optimal user experience. Click Accept to opt into this enhanced experience or Reject to reject all cookies except essential cookies required for the website to function.

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT Reporting to TSS Manager, Lead Cloud Applications Consultant is responsible for being the technical SPOC that involves complete ownership of technical delivery including administration and management of the OpenText Documentum product suite for our worldwide customers. The role is customer-facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stakeholders (internally and externally), both verbally and in writing. WHAT THE ROLE OFFERS Represent OpenText in a professional manner to customers, partners, and other OpenText personnel always. Technical SPOC for assigned customer engagements. Take complete ownership of technical delivery including providing SME guidance to the TSS team. Proficient in conducting architecture, performance, and capacity reviews for deployed application landscape and coming up with recommendations for improvement. Lead & drive all major activities/milestones to successful completion within the agreed timelines. Improve team & delivery efficiency by meeting customer agreed KPIs & SLAs, showcasing process improvements, and identifying automation opportunities wherever needed. Strong hands-on in managing Documentum applications for global customers using the ITIL framework. Support and report to the engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures. Establishes relationships with client technical counterparts. Participates in weekly and monthly client service delivery meetings including escalation calls. Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network, etc.) Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements Provide knowledge transfer to team members, train staff personnel, provide on-the-job guidance and mentoring and conduct training sessions to customer personnel when authorized by management. Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements. WHAT YOU NEED TO SUCCEED Excellent grasp of the principles of Enterprise Content Management systems. Mandatory experience in administration and management of the Documentum Suite platform that involves D2, xPlore, CTS, D2 Rest, DFS, DFC, BOF, DQL, and Documentum Administrator. Good to have working experience on Documentum Life Sciences modules - Q&M (Quality and Manufacturing), R&D (Research & Development), etc. Good to have working experience in the management of Documentum applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments . Proficient in Documentum administration, maintenance activities, patch & upgrade of Documentum components. Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management. Proficient in the administration of SQL Server or Oracle. Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts Working knowledge of Unix and Windows operating systems Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams Relevant Experience 8 - 12 years OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. We're seeking an experienced and dynamic Manager of Engineering to build and guide an engineering team in creating reliable, scalable, and secure systems for managing extensive networks and their data. The ideal candidate will be a technical leader capable of inspiring a high-performing team and setting rigorous standards for software development and deployment. Strong verbal and written communication skills, self-motivation, and the ability to deliver quality results in a fast-paced environment are essential. Responsibilities: Act as both a hands-on technical software architect and an effective people manager. Work closely with cross-functional teams to ensure that engineering projects align with the organization's goals. Plan, design, develop, deploy, and maintain the element management system using contemporary engineering practices and technologies. Collaborate with engineering management, product management, customer success and support, and cross-functional development/testing/testing automation teams to create innovative solutions that incorporate new technologies and algorithms. Guide, mentor, and oversee a team of engineers to meet project objectives while maintaining top-notch quality. Stay updated on technological advancements and industry trends to ensure the team employs best practices and tools. Promote a data-driven culture to enhance the efficiency, scalability, stability, and security of the management system. Foster an environment that encourages robust communication and high-quality standards, building mechanisms and processes for team efficiency, constantly inventing and simplifying. Perform ad hoc troubleshooting of customer systems to ensure quick resolution of issues. Recruit, coach, and mentor both senior and junior software engineers. Qualifications: 5+ years of experience in leading engineering teams and delivering complex projects from inception to deployment. 15+ years of progressive experience in building distributed, multi-tiered enterprise applications for element and network management platforms, preferably for Access Networks or any telecommunications products. 10+ years of extensive experience in Linux and JAVA/J2EE-based application design and development using Microservices/SOA architecture, Spring Boot, OOPS, Collections, Multi-threading, inter-process communication, exception handling, memory management, packages, JVM, etc. Proven experience in designing and implementing FCAPS solutions that are geographically diverse, highly scalable, and support high concurrency and multi-threading. Extensive years of experience in building solutions using REST APIs, JSON, XML, Postgres, MongoDB, ELK Stack, SNMP, and Netconf/Yang. Extensive experience in building authentication and authorization using modern technologies (OAuth, etc.) and integrating with LDAP/Radius. Extensive experience in establishing HA, Clustering, Redundancy, and Stateful Failover through design, implementation, and deployment. Proven experience in performance benchmarking and database optimization. Hands-on experience in using SDN controllers like OpenDaylight, ONOS, or any other similar controller. Hands-on experience with containerization frameworks such as Docker, Kubernetes, or similar. Experience with various Linux tools related to source code version control, code review, bug tracking, and CI/CD, e.g., Git, Gerrit, Jira, Jenkins. A solid understanding of networking and broadband technologies is a plus. Location: India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter)