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1.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
”’ We're HiringCyberArk Specialist! ”’ We are looking for a skilled CyberArk Specialist with a strong background in privileged access management to join our dynamic team The ideal candidate will have extensive experience in implementing and managing CyberArk solutions, ensuring the security and integrity of sensitive information. “ LocationBangalore Urban, India Work ModeWork From Office ’ RoleCyberArk Specialist JD Perform In-depth Troubleshooting Of CyberArk-related System Issues, Including System errors and failures System downtime scenarios Failover to Disaster Recovery (DR) environments Go beyond basic connectivity checks to diagnose and resolve complex CyberArk platform problems. Operate and support both CyberArk Privileged Cloud and CyberArk Self-hosted platforms. Handle platform-level tasks such as upgrades, patching, and performance optimization. Clearly articulate problem-solving strategies and past issue-resolution experiences during interviews. Mandatory Requirements Hands-on Troubleshooting ExperienceMust be directly involved in resolving advanced CyberArk issues, not just performing basic support. Experience with Both CyberArk PlatformsMust have practical working experience with both CyberArk Privileged Cloud and CyberArk Self-hosted (on-premise). Advanced Problem-Solving Skills: Proven ability to handle critical incidents such as DR failovers and error resolutions. Strong Communication Skills: Must be able to explain technical challenges and solutions clearly and confidently. Preferred Qualifications CyberArk certifications preferably Experience working in complex enterprise Privileged Access Management (PAM) environments Familiarity with integrations between CyberArk and tools such as SIEMs, ticketing systems, and identity providers Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Checkmarx is the enterprise application security leader and the host of Checkmarx One™ — the industry -leading cloud-native AppSec platform that helps enterprises build #DevSecTrust. Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it’s not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. What are we looking for? We are looking for an experienced Tier-2 technical support engineer to join our global support team. You will be expected to quickly and continuously learn new products and technologies; Troubleshoot issues in demanding and complex development environments. You will be expected to manage tickets, with a professional, can-do attitude, and help your teammates as necessary. How will you make an impact? In this role you will be responsible for: Providing technical troubleshooting for escalated customer tickets, including extensive troubleshooting and root cause assessment, and resolve or provide a workaround in a timely manner using Salesforce ticketing system Owning and managing customer escalated tickets, from creation to resolution; proactively find solutions/workarounds by replicating the issue in your lab and communicating with engineering teams as necessary Providing technical solutions and act as an escalation focal point to internal teams with complex issues they are handling in their dealing with our customers and potential customers Conducting regular issue review meetings with key areas of development to ensure timely resolution for issues and communicate findings to customers Maintaining communication with clients on the status of all open requests. All responses should be professional, complete, well formatted, and consistent with prior communications Proactively seeking to exceed customer expectations, leading to high customer satisfaction ratings Authoring and reviewing online support materials (FAQ's, knowledge base articles); Provide in-depth internal training when needed Requirements What is needed to succeed? Required qualifications: Bachelor of Science degree in Computer Science or an Engineering discipline 3+ years’ experience in technical support working with enterprise customers Excellent written and spoken English Experience working with and troubleshooting issues on Windows OS Experience installing and configuring IIS and SSL certificates SQL knowledge Knowledge of SCM, build management, and CI tools (Jenkins, Azure DevOps) IDEs plugins – VSCode, IntelliJ Desired qualifications: Experience working with and troubleshooting issues on Linux and Docker LDAP / SAML knowledge Strong Networking knowledge (Routing, Switching, Firewalls) What we have to offer What we have to offer? Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. Show more Show less
Posted 3 weeks ago
8.0 - 12.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations Develop and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST APIs) Ensure code quality through code reviews and adherence to coding standards Create and maintain system documentation to ensure knowledge transfer and future maintainability Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance Stay up to date on the latest ServiceNow features and functionalities. Participate in continuous improvement initiatives to optimize the ServiceNow platform Provide technical mentorship to other members of the team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Certified ServiceNow Administrator (CSA) Certified ServiceNow Developer (CAD) Other ServiceNow Implementation Specialist Certification (CIS) ITSM ITOM 5+ years of experience as a ServiceNow developer Solid experience in one additional ServiceNow module (SPM, IRM, SecOps, ITOM or APM) Experience with scripting languages used in ServiceNow (e.g., JavaScript) Experience working with Employee Center Experience with integrating ServiceNow with external systems Solid understanding of ServiceNow core functionalities (ITSM CMDB, etc.) Proven excellent problem-solving and analytical skills Proven solid communication and collaboration skills Proven ability to work independently and as part of a team Proven passion for continuous learning At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 3 weeks ago
6.0 - 10.0 years
13 - 17 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. DutiesLooking for solid team members who are collaborative, self-starters, take ownership / accountability and drive results. The Architect will work collaboratively within teams of Capability Managers, Business Analysts, Architects, Quality Analysts, and Tier 1 & 2 support personnel on MongoDB Platform-as-a-Service and open-source software to assess unmet/new business needs and solutions. The Software Engineer will address vulnerabilities and manage MongoDB Enterprise and open-source software Percona Server for MongoDB in the Cloud and on-prem as prescribed. #SSTech Primary Responsibilities Creating platform as service (paas) Architecture & infra setup for opensource software Lead the design and development of distributed Java-based applications Ensure the architecture is scalable, robust, and meets business requirements Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT IndustryTrends & Directions, IT Standards, Procedures & Policies, PlanningTactical, Strategic, Problem Solving Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications B.Tech / MCA / Msc / MTech Azure Cloud Architect 10+ years of experience across various tech stacks (Java/Python/Node/AWS/GCP) 10+ years of experience working with technologies in full stack development Enterprise solution architecture experience on-prem & cloud Experience of working in Agile environment Hands on experience with Confluence, Jira, Jira Service Desk, draw.io. Experience in GIT & Maven Hands on experience with Rest based web services Experience of working in a global environment Experience working with the CI/CD and DevOps goal/initiatives Experience in building Architecture for platform as a service on Azure Expert in Azure cloud infrastrure as code using terraform Hands on experience on Java/C++/Go languages Solid programming experience Experience on MongoDB Admin / MongoDB Ops Manager MongoDB experience including LDAP set-up, database scaling, Shards, HA Strategies and back-up Cloud ExperiencePrimarily Azure Experience in writing MongoDB Schema using Mongos Experience with setting and tuning MongoDB system parameters Knowledge of Percona Server for MongoDB, Percona Monitoring and Management (PMM), and Percona Backup for MongoDB (PBM) Sound knowledge of SDLC processes Familiarity with CI/CD pipelines and tools (e.g., Jenkins, Git) Proven solid attention to detail and commitment to quality Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously Proven excellent teamwork and collaboration abilities Proven excellent debugging and troubleshooting skills Proven good communication and presentation skills Proven good attitude and self-motivated At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 3 weeks ago
3.0 - 6.0 years
8 - 12 Lacs
Chennai
Work from Office
Should be having 4+ years of in-depth hands-on development experience in implementing Java/J2EE & Spring Boot applications and must have recent experience using Java 8 Platform. Must have 4-6 years of experience in Software Quality Engineering processes, including modern CI processes, Test Automation and well-versed with Agile methodology and global delivery model. Should be a good team player with professional attitude towards work, having excellent verbal and written communication skills and be able to work independently. Key Responsibilities We are looking for Senior Full-Stack Developers for our agile teams. An ideal candidate should have hands on Angular JS development experience and to have worked on agile delivery, understanding the CI/CD model. Exposure to Spring Boot, Java/J2EE is must and knowledge on Objective-C / Swift would be plus. As a full-stack developer and a member of a highly skilled forward-thinking team working on product development in an agile and collaborative environment, you will work with modern technologies and learn how these technologies are applied. You will be responsible to come up with design solutions, end to end feature implementation and will be a full-time member of the Engineering team. Should follow good engineering principles to build high quality software. Be an integral part of an Agile engineering team and work interactively with fellow engineers and product owners. Mentor & provide guidance to members in development and testing methodologies. Actively participate in agile development process and peer to peer code review sessions . Strategy Awareness and understanding of the digital development, testing, business strategy and model appropriate to the role Business Awareness and understanding of Retail business, the wider business, economic and market environment in which the Group operates Processes Awareness and understanding of Digital Development, Agile s/w development process, change and release management process Risk Management Awareness and understanding of Senior development role in the software delivery life cycle Regulatory & Business Conduct Display exemplary conduct and live by the Groups Value and code of conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Core Competencies In-depth hands-on development experience in implementing Java/J2EE & Spring Boot applications with 3+ years of experience in implementing Microservice architecture Very good understanding of Object Orient and Functional Programming paradigm Experience in implementing Java/J2EE Design Patterns Hands on experience in developing and integrating with RESTFul API s & SOAP Services Well-versed with table design, normalization and writing SQLs & stored procedures Exposure to JavaScript framework like Angular JS Good understanding of HTML, CSS, JSP, AJAX and JQuery Hands on experience in using GIT, Maven, Jenkins & JIRA Other Preferred Competencies SSO, LDAP, Application Deployment in Web/App Servers and Production Support Exposure to Pega, Fuse, AWS, Linux would be plus Experience in configuring API Gateway, preferably Axway Experience in CI/CD tools like Jenkins & Rundeck Skills and Experience Program Management & Financials Planning Enterprise Agile Application / System knowledge Risk Management Stakeholder Management Communication Experience working with UI UX - React JS / HTML 5 / CSS Micro Services, Java, J2EE technology Enterprise Agile methodologies JIRA, confluence & other collaboration tools Qualifications BE / BTECH / MCA IN COMPUTER SCIENCE Langugae- Fluency in English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 15141
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Authentication Platforms Infrastructure team is responsible for providing support services to all businesses and technology teams globally. The Information Security role is part of a larger global team responsible for providing Infra support for multiple Platform based application solutions to all businesses. The Infrastructure Analyst (L3) role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, End-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few. Ideal candidate should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities. Key Responsibilities Deploy and manage day-to-day operations of critical security infrastructure Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility Ensure compliance of all the supported applications. Perform post-deployment testing of solutions in individual environments Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals Collaborate with L2 teams to assist in integration-related activities Troubleshooting incidents and problems in a timely resolution as defined in SLAs Document resolutions in Knowledge Base tools Capacity, Performance and Stability reporting and Management Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements Experience And Skills Experience with SAML or any Identity Federation products like SiteMinder, Ping Directory / PingFederate / PingAccess server or similar technologies Experience with one or more of Enterprise application servers such as Microsoft IIS, IBM WebSphere, Apache Tomcat/HTTP Server Conversant in Linux-based environments (RHEL) that includes being conversant in terminal commands and developing shell scripts Desired Skills Experience in Installing and managing LDAP server on UNIX or Linux will be a plus Familiarity with critical production server support, application upgrades and project lifecycle/ SDLC processes is desired Familiarity with IT Service Management processes based on the ITIL framework Show more Show less
Posted 3 weeks ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role Description Role Proficiency: Analyse the business needs of the stakeholder(s) across the engagement. Understand and use the various BA tasks required to be performed as required by the engagement usually with a good assistance from senior BAs. Outcomes Assist Leads to understand and define enterprise goals and objectives Tailor the business approach based on the audience’s known preferences/needs Adapt the preferred verbal & non-verbal communication style to the needs of the situation and the individual Apply system analysis techniques to analyze requirements system capabilities workflows and functional limitations Assess the complexity and size of the change and the overall risk factors for the change/solution/problem area/methodology etc. Use a holistic view of people processes and technology to understand the enterprise Assist to ensure requirements traceability throughout the project Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Plan and execute effective processes for definition and approval of requirements and designs Determine the appropriate level of abstraction for business analysis information for each stakeholder Plan for requirements reuse and traceability Follow effective requirements practices such as change control process defined by senior BAs Ensure use and continuous improvement of a requirements processes Learn about developing process flow diagrams use case current/future state diagrams functional and technical requirements Assist in interpreting evaluating and interrelating research data Successfully complete straight-forward tasks and smaller well-scoped challenges independently Identify appropriate actions and modify guidelines that have been provided to address a challenge. Measures Of Outcomes Assistance in Business value addition directly or indirectly Communication effectiveness – usage of proven methods effectively Customer/Senior BA/PM feedback Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization Trainings/Learning programs undertaken including certifications Outputs Expected Business Value: Identification of business problems constraints dependencies early in the engagement Stakeholder Engagement Strong written and verbal communication in and out of the client specific to the engagement Negotiation within the team Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design as agreed Working knowledge of prominent business analysis tools to elicit document and manage requirements Solution Evaluation Be able to assist right stakeholders in evaluation and recommendation of appropriate solution options to business problems Be able to influence and get a buy in for right solution options Process Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts Management and clear communication about project artefacts to the various stakeholder groups Adoption of recommended tools templates and processes to help with effective decision making and approval processes Team Management Assist Senior Business Analysts with mentoring Junior BAs in the organization/Portfolio on a need basis like preparation of training artefacts assistance in logistics and execution of the mentoring programs Skill Examples Analytical organizational and problem-solving skills - Use Analytical thinking and problem solving skills to analyse problems and opportunities effectively Know to apply competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics - Use of right set behavioural characteristics like Ethics Personal Accountability Organization Time Management and adaptation to gain the trust and respect of stakeholders. Business Knowledge - Have a good understanding of the Business Industry and Organization solution or methodology that the business analyst operates in. Good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills - Able to learn the art of different communication styles and techniques to suit the knowledge level and communication styles of recipients. Ability to speak the language of the stakeholders. Ability to use variety of communication methods – verbal non-verbal physical and written along with listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication promote stakeholder support of the proposed changes. Good negotiation and conflict resolution Tools and Technology - skilled in various software application and tools to support communication and collaboration. Ability to assist in creation and maintenance of requirements artifacts and model concepts track issues to increase overall productivity. Skilled in the use of prototyping and simulation tools tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval base lining traceability change control and management. Able to pick and use the right tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques - Understanding of various BA techniques. Ability to use the right technique for carrying out the BA tasks as appropriate to the area of work with some guidance from senior colleagues. Listing down all of the techniques commonly used by Business Analysts to execute their tasks. An Associate III – Business Analysis is good enough if they can understand the frequently used techniques from the below list:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Skilled in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Be able to use common techniques while performing various BA tasks Business Analysis Approach· Tailor the business approach based on the audience’s known preferences/ needs by adapting the preferred verbal & non-verbal communication style to the needs of the situation and the individual· use active listening and discovery skills to understand “real” issues/ needs and build rapport· Determine the appropriate level of formality that is required for the business analysis approach. Identify the required business analysis activities. Consider the timing of business analysis work within the context of the overall change. Assess the complexity and size of the change and the overall risk factors for the change. Demonstrate capability in multiple analysis methodologies. Stakeholder Engagement· Perform stakeholder analysis. Define the level of stakeholder collaboration that will be required to support the change. Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Facilitate stakeholder meetings Business Analysis Information Management· Identify an effective decision making process. Invite feedback and opinions from others on the process. Develop an effective change control process for requirements and designs. Plan an effective prioritization process for requirements and designs. Plan an effective approval process for the deliverables that will be produced· help others make the best decision based on appropriate criteria - business need opportunities risk compliance and the ability to achieve the desired outcome. Determine the appropriate level of abstraction for business analysis information for each stakeholder· Use appropriate business analysis tools for managing business analysis information Requirements Elicitation· Understand scope of elicitation effort and select appropriate elicitation techniques for stakeholders· Prepare supporting materials and set up required logistics for elicitation· Prepare stakeholders in advance of elicitation sessions to ensure activities run smoothly and everyone works toward a common goal· Organize activities and manage time efficiently to consistently adhere to commitments and changing priorities· Facilitate elicitation activity and capture elicitation outcomes· Adapt verbal and non-verbal communication style to the needs of the situation and the individual· Put all the pieces together to elicit information relevant to the change· Adapt to and embrace changing situations as an opportunity rather than an· Obstacle· Compare elicitation results against source information and other elicitation results· Resolve conflicts and negotiate to reach agreements. Demonstrate well prepared stakeholder-focused written communication. Validate that the elicitation results match the intention of stakeholder needs Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Use different methods to document and communicate information based on stakeholder level of involvement and needs. Communicate the appropriate level of detail so stakeholders can understand the information· Provide the forums for stakeholders to ask questions and/or raise any concerns· Demonstrate well prepared stakeholder-focused written communication· Set stakeholder expectations to ensure activities will run smoothly and they work toward a common goal. Gain agreement for required stakeholder commitments· assess stakeholders’ level of participation and focus and raise attention to high risk behavior (such as diversion to other work delayed approvals or lack of involvement) encourage the free-flow exchange of information ideas or innovation· promote an atmosphere of shared effort to resolve problems and achieve desired outcomes Encourage teamwork by working in collaboration with others to achieve goals and objectives Requirements Life Cycle Management· Leverage appropriate business analysis tools to align requirements and designs and effectively manage changes· Identify the relationships to track to effectively manage traceability· Put all the pieces together to align requirements and designs and effectively manage changes. Ensure approaches used to trace requirement relationships are acceptable norms by stakeholders· Maintain requirements so they remain correct and current after an approved change. Ensure that the content and intent of the requirement is maintained. Ensure approaches used to maintain requirements are understood by stakeholders. Manage requirements and attributes so they can be easily stored and accessed. Manage requirements in such a manner they can easily be reused in the future· Leverage appropriate business analysis tools to identify and maintain requirements and designs for reuse· Ensure that the basis of prioritization is followed as agreed upon by relevant stakeholders. Guide stakeholders through the challenges of prioritization. Re-evaluate priority with stakeholders as new information becomes available. Resolve conflicts and negotiate to reach agreements during prioritization· Execute the defined change control process; Complete impact analysis activities as needed. Facilitate impact resolution activities· Understand stakeholder roles and authority levels in approving requirements and designs· Track and communicate approval and implementation decisions for requirements and designs. Maintain audit history of changes to requirements and designs Strategy Analysis· Understand the organization's:o capabilities and processeso utilized technology and infrastructureo policies and business ruleso business architecture ando internal assets. Understand external influencers· Articulate business goals and objectives. Determine the solution scope. Identify constraints and assumptions· Identify: potential changes to organizational structure and culture required to support the desired change· new or modified capabilities and business processes that will be required to support the change· new or modified technology and infrastructure that will be required to support the change· new or modified organizational policies and business rules required to support the change· Identify unknowns and quantify the impact of risk factors· Perform gap analysis to understand missing or improved capabilities required for the change· Define solution scope to understand which new capabilities the change will deliver· Develop appropriate transition states and complete release plans Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Model requirements and designs. Analyze requirements and designs. Identify key information for requirements and designs and their attributes· Ensure the requirements meet the characteristics to support quality requirements and designs. Perform verification activities throughout the work. Use appropriate checklists for quality control· Identify assumptions and utilize them to manage risks. Define measurable evaluation criteria to assess the success of the change. Evaluate alignment with solution scope to support value delivery· Make effective use of requirement viewpoints and views. Leverage templates to develop the requirements architecture. Ensure that the set of requirements is complete; it is cohesive and tells the audience the full story· Ensure that requirements relate to each other by identifying requirement relationships· Put all the pieces together to ensure that the requirements collectively support one another to fully achieve the objectives· Develop design options aligned with the desired future state· Put all the pieces together to define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state· Identify costs associated and benefits of a solution option· Determine the value of a solution to key stakeholders. Assess design options and recommend the appropriate solution Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Identify the appropriate measures to use to assess solution performance. Validate the performance measures selected with key stakeholders· Demonstrate proficiency in using office applications to document track and· communicate performance measures and the data collected to evaluate solution effectiveness· Leverage an understanding of the organization to identify the most effective means of implementing a change· Highlight risks identified through assessing the performance measures. Assess performance measures to identify relevant trends. Test and analyze performance measures to ensure their accuracy. Identify performance variances their root cause and recommend appropriate actions to reduce variance. Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits· Identify internal solution component dependencies. Perform problem analysis to identify the source of solution limitations. Perform impact assessment activities to quantify factors that affect solution· Performance· Assess enterprise culture and how a solution impacts the organizational structure. Perform an operational assessment on processes and technology· Ensure appropriate solution performance measures are being used. Provide substantiated recommendations. Demonstrate an understanding of the organization’s nuances and how to get things done. Analyze and use a holistic view of people processes and technology to understand the enterprise Demonstrate an ability to learn quickly and willingly. Demonstrate the ability to incorporate business and industry knowledge into work Additional Comments Detailed Job Description: The job holder is primarily responsible for gathering ServiceNow business requirements and supporting the development up to the end of the deployment. The primary responsibility includes organizing all required action to gather business requirements, being the main point of contact for the assigned epic until end of deployment. Principal Accountabilities Gathering all business requirements for ServiceNow workflows to client standards. Identifying all stakeholders to ensure all aspects are record for requirements. Gathering the ASIS process to understand the GAP analysis that will translate into requirements. Ensuring requirements are “do able” by completing technical reviews. Ensure all requirements adhere to IDAM controls and Standards Completing Business requirements reviews to gather sign off from Product owner and estimate from the technical team. Ensure all required stories are documented on the Project Jira board and where necessary link to deliver team boards. Follow allocation of stories to ensure completion. Monitor progress and deadline dates and highlight any possible issue to the Project Manager. Support deployment planning with the knowledge of the epic. Confirming possible delivery dates with project team. Discuss and agree communication plan with Product Owner and create all necessary documentation for the comms. Support any priority calls required by pointing out the business benefits. Support the UAT process by managing the teams required to complete UAT. Act as point of contact and priorities any issues found. Supporting other projects where necessary on a consultancy basis Estimation of task, and support of planning to enable deliver date estimation. Support task allocation given priority settings. Carrying out BA story reviews when required Facilitating and presenting Show and Tell meetings. Understanding data and the usage, to understand any data quality issues. Highlighting these as a risk to the Epic. Complete mandatory HR training and time logging Improve work efficiency to support continuous improvement in the IAM development team, Maintain an awareness of operational risk and minimize the likelihood of occurrence. Highlighting any risk, issues or concerns to the Project Manager. Any other duties requested of you to support the deliverables to ensure the project success. Mandatory Skills: 6+ years of experience in a software BA with at least 2+ years of experience working on Identity and access management within the ServiceNow application relating to Identity and Access Management. Knowledge of Identity and access management for personal and service accounts. The difference between Privilege and non-privilege, Human and System to System. knowledge of ServiceNow’s functionality, database structure, and APIs uses. Must have good exposure to Agile Scrum practices and methodology. Demonstrated experience documenting requirements. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Proven analytical and problem-solving skills Technical proficiency: Ability to understand and work within IAM technologies, including Active Directory, LDAP, UNIX,iSeries, databases Business Analysis certifications : o Certified Business Analaysis Professional (CBAP) o Certification of Capability in Business Analysis (CCBA) o Security Certification: only if you want t o CISM o CISA Optional Skills: Relevant Experience: At least 2+ year of experience in developing ServiceNow applications Principal Accountabilities Skills Servicenow,business analysis,Identity Access Management,Servicenow workflow Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Meta is more than a social networking company - we provide a platform to build communities and help connect people around the world. With over a billion people using our platforms to connect every day and more than fifty offices around the globe, a career at Meta offers countless ways to make an impact in a fast growing organization. A core value is to scale the business by putting our people first. Our Technical Support team is uniquely positioned to propel the Meta customer experience to the next level as we let the customer’s needs be our guiding compass!We are seeking an Enterprise Support Technician to assist with the support of our services at one of the most critical connection points with our internal customers. The goal of our Engagement Team is to deliver great technical/non-technical support with outstanding customer service, satisfaction and timeliness. This position is part of the Enterprise Operations organization and requires a flexible skill-set for supporting a wide set of services such as incident management, A/V Conferencing, digital collaboration technologies, Events, Servers, Networking, etc. that we offer across our brands of companies (Facebook, Instagram, WhatsApp, Oculus and Internet.org). Candidates must be passionate about technology, aim to deliver amazing customer service Enterprise Support Technician Responsibilities: Troubleshoot or escalate issues as appropriate, in a timely manner ensuring clear and effective communication throughout the cycle of support, providing end-user assistance where required until the issue has been resolved. Ensuring the highest levels of customer focus and collaborative working for incidents and problems that are presented and escalated, as well as when necessary, being the first point of contact for end users to receive support and maintenance within the organisation’s desktop computing, mobile devices and application system environment (whether locally at the Helpdesk or remotely). Utilize customer service skills and ensure proper recording, documentation and closure of trouble tickets as you grow your knowledge of IT procedures, products, and services. Using performance reporting and user analysis to identify appropriate user training initiatives to ensure the highest levels of knowledge and adoption of technology in relation to the software and systems that Meta utilizes. Act as a stakeholder for driving enhancements and improving support for all IT. Drive internal communication and priority within the business and Meta headquarters to ensure consistency across the Enterprise Engineering Organization. Project manage specific IT components related to operational goals (new offices, office relocations, mergers & acquisitions). Minimum Qualifications: 3+ years of experience in troubleshooting Windows & Mac OS platforms (Mac OSX 10.7+, Windows 7 or above) including mobile devices running Apple iOS & Android mobile operating systems. Open to travel to other Meta locations globally to support offices and wider EE teams - (less than 5%). 3+ years of experience in supporting one or more IT infrastructure areas such as Networking, Active Directory, LDAP, DB fundamentals, backup/storage. Experience translating business and technical needs across regions and driving solution delivery. Experience in adapting to shifting organisational structures and matrix reporting with focus on driving support services. Leverage knowledge of business applications to influence service owner priorities to effect change. Experience with handling prioritisation on time-sensitive problems and escalations within corporate environments. Dedicated and passionate about growing & scaling an IT organisation, keeping pace with Meta’s explosive growth. Experience working within a progressive IT support organisation and experience providing remote support with world-class customer service and interaction skills. Experience in problem-solving for technically complex issues. Proficient in new product / service releases and staying on the forefront of emerging industry practices. Provide engaging, informative, well-organized evidential feedback where required. Preferred Qualifications: Bachelors Degree in Computer or related domain Experience in supporting with VIP users Experience in Python Coding is a Plus About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. Show more Show less
Posted 3 weeks ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking an experienced Manager to lead and manage a high-performing technical support team operating during night shifts. The ideal candidate should possess strong leadership skills, extensive experience in managing technical support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role will be crucial in supporting global customers and ensuring timely, high-quality resolutions to technical issues. WHAT YOU WILL BE DOING Team Leadership : Lead and manage a team of technical support engineers, providing guidance, mentorship, and support to ensure exceptional customer service Shift Management : Oversee night shift operations, ensuring optimal staffing, workload distribution, and timely responses to customer inquiries Customer Escalations : Handle complex escalations, working closely with engineering, product, and other cross-functional teams to resolve high-priority issues Performance Monitoring : Establish and track key performance indicators (KPIs) for the team, including response times, resolution times, and customer satisfaction metrics 24x7 Support Strategy : Contribute to the design and implementation of 24x7 support processes, optimizing efficiency and ensuring alignment with global support operations Training & Development : Identify skill gaps within the team and coordinate necessary training and development programs to enhance technical and soft skills Continuous Improvement : Drive continuous improvement initiatives, leveraging customer feedback and support data to optimize processes and deliver a superior customer experience Collaboration : Work closely with other regional support teams to ensure knowledge sharing and consistency across support operations globally Reporting : Prepare and present regular reports on team performance, operational challenges, and customer satisfaction to senior leadership WHAT YOU BRING 7-10 years of experience in technical support, with at least 3-5 years in a managerial or senior role Proven track record of managing teams in a 24x7 support environment Experience in IAM/IGA technologies (such as AD, LDAP, SAP, SQL databases, ServiceNow) is highly desirable Leadership : Strong people management skills with the ability to motivate and develop a team Customer-Focused : Demonstrated ability to handle customer escalations effectively and provide exceptional customer experience Problem-Solving : Strong analytical and troubleshooting skills with a proactive approach to problem-solving Communication : Excellent verbal and written communication skills, with the ability to interact with customers, stakeholders, and senior leadership Process-Oriented : Experience in defining and optimizing support processes and performance metrics Flexibility : Willingness to work night shifts and flexible hours to support global customers Education : Bachelor’s degree in Computer Science, Information Technology, or a related field Show more Show less
Posted 3 weeks ago
4.0 - 8.0 years
5 - 8 Lacs
Kolkata
Work from Office
Position : Senior Active Directory Administrator Location : Kolkata, India Experience : 5+ years Skills Required / Responsibilities : - Design, implement, and maintain enterprise-scale Active Directory environments, including forests, domains, trusts, and group policies. - Configure and manage Veeam backup solutions to ensure data protection, integrity, and recoverability across virtualized environments and other IT systems. - Utilize VMware virtualization technology to optimize Active Directory performance and scalability, ensuring seamless integration with backup solutions. - Perform routine system administration tasks in Active Directory, such as user provisioning, group management, and security policy enforcement. - Troubleshoot and resolve complex issues related to Active Directory, Veeam backup, and associated infrastructure components. - Plan and execute upgrades, migrations, and disaster recovery procedures for Active Directory and backup systems. - Implement and enforce security best practices to safeguard Active Directory assets and backup data against cyber threats and data breaches. - Collaborate with cross-functional teams to integrate Active Directory, Veeam backup, VMware, and network backup solutions with other IT systems and applications. - Mentor junior administrators and provide technical guidance and support as needed. - Stay abreast of industry trends, emerging technologies, and best practices in Active Directory management and network backup.
Posted 3 weeks ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: SailPoint Architect Location: Bangalore/Chennai/Gurgaon/Hyderabad Experience: 8 years to 10+ Years Job Description: We are seeking a skilled SailPoint Architect with 8 Years to 10+ years of experience to join our IDM integration team. The ideal candidate will have a strong background in identity and access management (IAM) and expertise in developing and implementing solutions using SailPoint's IdentityIQ platform. Responsibilities: Develop custom adapters and process tasks. Create process definitions and process forms. Configure event handlers, schedulers, and plugins. Develop email notification resolvers. Design and implement custom connectors. Gather requirements, design, and develop IDM platform integrations. Ensure smooth handovers between Ops support and deployment teams for development releases, support patches, and rollouts. Interface with customers, suppliers, and third parties. Deliver development packages within defined schedules and standards. Continuously improve development processes. Impact on Business: As part of the IDM integration team, you will be responsible for requirement gathering, design, and development related to IDM platform, applications/target systems integrations, workflow provisioning flows, configurations, and enhancements. You will work with teams to ensure smooth handovers between Ops support and deployment teams for any development release, support patch, rollouts. Leadership and Teamwork: Strong teamwork and coordination with onsite stakeholders, other development, deployment, and support teams. Innovation and Change: Continuous improvement of development processes is expected. Essential Skills: Strong background in IAM and expertise in SailPoint IdentityIQ. Proficiency in programming languages such as Java and BeanShell. Knowledge of IAM principles, including user provisioning, access certification, access request, role-based access control, and governance. Experience integrating SailPoint IdentityIQ with various systems (LDAP, Active Directory, databases, cloud services, third-party systems). Proficiency in customizing SailPoint IdentityIQ, including developing custom connectors, workflows, plugins, and modifying user interfaces. Familiarity with access control methodologies (RBAC, ABAC). Understanding of security and compliance standards (GDPR, HIPAA, SOX). Relevant SailPoint certifications (e.g., SailPoint Certified IdentityIQ Architect) are a significant advantage. Show more Show less
Posted 3 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Chennai, Bengaluru, Delhi / NCR
Work from Office
Job Summary : We are seeking a highly skilled NetIQ Engineer with strong Identity and Access Management (IDAM) expertise to design, implement, and maintain identity solutions using NetIQ Identity Manager, Access Manager, and related technologies. The ideal candidate will have deep knowledge of identity lifecycle management, authentication, authorization, SSO, and directory services. Key Responsibilities : - Deploy, configure, and manage NetIQ Identity Manager and Access Manager to support enterprise-wide IDAM solutions. - Integrate identity and access solutions with various applications, directories (Active Directory, LDAP), and cloud environments. - Develop and maintain policies, workflows, and role-based access controls (RBAC) for user provisioning, authentication, and authorization. - Manage identity lifecycle processes (onboarding, access changes, offboarding) in compliance with security policies. - Troubleshoot and resolve IDAM-related issues, including authentication failures, synchronization errors, and performance bottlenecks. - Collaborate with security teams to enforce identity governance and compliance requirements. - Automate identity tasks using scripting languages (PowerShell, Java, or Python). - Stay updated with security best practices and emerging IDAM technologies to enhance existing implementations. Required Skills & Qualifications : - 5+ years of experience in Identity and Access Management (IDAM) with a focus on NetIQ products. - Strong hands-on experience with NetIQ Identity Manager, Access Manager, eDirectory, and iManager. - Expertise in identity federation, SSO (SAML, OAuth, OpenID Connect), and MFA. - Proficiency in Active Directory, LDAP, and directory synchronization. - Knowledge of IAM-related security protocols and standards. - Experience in workflow development and policy configuration within NetIQ. - Scripting experience (PowerShell, JavaScript, or Shell scripting) for automation. - Strong troubleshooting and problem-solving skills. - Industry certifications (CISSP, IAM-related certs) are a plus. Preferred Qualifications : - Experience integrating NetIQ with cloud platforms (AWS, Azure, GCP). - Hands-on experience with Privileged Access Management (PAM) solutions. - Familiarity with CIAM and Zero Trust security models. Location - Bangalore,Chennai,Delhi NCR,Gurgaon/Gurugram,Mumbai
Posted 3 weeks ago
12.0 - 15.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Additional Comments: Key Skills: - 15 years of experience validating Maximo systems under 21 CFR part 11 compliance under GMP practices and 2 years successful deployment of MAS 8.X and 9.X in validated Life Science Industry - 15 years of experience in EAM including implementation, system installation, customization, configuration, upgrades, patch management, integration and data migration - Experience with ABS Proprietary Tools for Data Migration and Data Archival - 15 years of Life Science International system support including NA, EMEA, APAC, EUR to install, analyze and customize wide ranges of enterprise level software systems/ interfaces to EAM/ CMMS, ERP, MRP, LIMS, MES, EHS - 10 years of expertise in MAS EAM Development, Design and Configuration using tools such as Application Designer, Database Configuration and Workflow Designer - Preferred master's degree in information science - Certifications in Manufacturing Management, IBM Certified Deployment and IBM Certified Infrastructure Deployment Professional - Maximo Asset Management - Expert in Maximo modules including Asset, PM, Job Plans, Work Order, Purchasing, Locations, Database Configuration, Inventory and Table structures - Skilled professional with MAS 9.X verification/ validation in data migration planning, extraction, translation, loading, and system execution management - Security administration responsibility for Security Role configurations, Active Directory modifications, Group and New User Management, and troubleshooting failed LDAP synchronizations - MAS systems integration and development using MIF and UI customization with Java, automation scripting, application designer and direct xml editing - Expert development on validated report development to include specifications and test scripts in BIRT and KPI's Dashboard in POWER BI - Proven track record in SDLC documentation under change management using document control tools (D2, MasterControl, ALM) - Extensive application design work incorporating Application Designer, Conditional Expression, Automation Script, Database Configuration and Escalations based on user defined requirements - SNOW systems support knowledgeable, change management in TrackWise, and application development focused on business systems data analysis, troubleshooting, security and system configuration - In-depth knowledge of Maximo database level complexities and tables ensuring CFR e-signature definitions and compliance - Managed projects, including legacy system replacement and major version change upgrades for existing enterprise systems - MAS Specialist creating and executing UAT testing, IQ/OQ/PQ/PV development, and execution in ALM - Skilled MAS systems training course development and instructional delivery Tech Skills and Software Expertise - Build and Deployed JAR, WAR, EAR packages using admin console Maximo Application Suite (MAS) Manage in Life Science industry - Maximo Enterprise Adapter (MEA) - Maximo Asset Management - Database: MS-SQL Server, DB2 and ORACLE, Middle Ware Servlets 2.0, Web Services - Excel VBA Macros and Formulas - Data Migration - Integration Development - Program GUI SQL, PL/SQL Developer, SQL Plus, Java, HTML - Project Planning - Python - RedHat OpenShift Cluster Console - Amazon Web Services (AWS) - Documentum - MainSaver, SAP PM, Blue Mountain - Maximo versions: 4.1, 5.2, 6.0, 7.1, 7.5, 7.6, 8X, 9X - MSSQL Server - Oracle DB 7, 8, 9i, 10g, 11g, 12c - Paradigm ERP - RHOS - ServiceNow - Source Control - TrackWise - ALM - Application Development - Application performance tuning - Business Process Development - Computer System Validation - Cost Analysis - Materials Management - Materials Requirement Planning/Scheduling - Power BI Report Development - PowerShell - Software Requirement Definition - Strategy/Development/Execution - Total Quality Management (TQM) - Windows Operating System - MS Office - MS Team Foundation Server (TFS) - MasterControl Required Skills Ibm Maximo,ERP,LIMS
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
Navi Mumbai, Maharashtra
On-site
Location: Navi Mumbai, India Experience: 3 to 8 years Enlighta Solutions is a Vashi based affiliate of Enlighta (www.enlighta.com a USA-based software products company) with a development, implementation and support services office in India. Enlighta is a world leader in on-demand supplier governance and compliance management solutions. Enlighta’s software solutions are used by leading enterprises to automate and optimize supplier and contract compliance functions. Enlighta Solutions is growing and as a team of high-energy individuals, we work together on cutting edge technologies like AI, ML, NLP, etc., to build solutions that solve complex business problems but most importantly we love what we do and have a lot of fun doing it. We are looking for outside-the-box thinkers, who desire to make a lasting impact on their environment, to join our fun team. We are interested in hiring sharp Java engineers with experience or interest in Cloud solutions software product design, implementation, and support. Java, Apache Tomcat, Groovy, JSON, Ant, Eclipse, Web Services, JDBC, JAAS, LDAP, Web 2.0, Javascript, SAML2, Google APIs, Lucene – are some of the technology components we leverage and Enlighta solutions are hosted in AWS and Google Cloud. This is an excellent opportunity for skilled software developers who want to be challenged in a small team environment, with lots of opportunities to contribute and learn. Good communication skills, teamwork, ability to grasp new technologies, debugging skills, and accountability are assets for this role. This is a hands-on position, so unless you design, code and debug most of the day in Java platform technologies and assess yourself as very competent in the same, please don't apply. Should you or other colleagues/friends have interest in exploring this opportunity – forward your profile to jobs-at-enlighta.com. Job Type: Full-time Pay: ₹600,000.00 - ₹1,600,000.00 per year Benefits: Flexible schedule Paid time off Ability to commute/relocate: Phase 2 Sector 19E, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: SQL: 2 years (Required) Web services: 3 years (Preferred) total work: 3 years (Required) Java: 3 years (Required)
Posted 3 weeks ago
5.0 years
0 Lacs
Coonoor, Tamil Nadu, India
On-site
Position: Oracle APEX Developer We are seeking a qualified Oracle APEX Developer with substantial experience in Oracle APEX (version 19.x and above), Oracle Database (11g/12c/19c), and PL/SQL. The role involves designing, developing, and maintaining secure and scalable enterprise web applications, with responsibilities across both front-end and back-end development. Key Responsibilities: Develop and maintain Oracle APEX applications aligned with business requirements Design and optimize Oracle database structures, queries, and performance Collaborate with analysts, designers, and stakeholders to deliver effective solutions Provide technical guidance to junior team members Ensure best practices in application and database security Required Qualifications: Minimum of 5 years of hands-on experience in Oracle APEX development Proficiency in PL/SQL, SQL tuning, and Oracle database architecture Experience with ORDS and development of RESTful APIs Familiarity with Git, CI/CD pipelines, and Oracle development tools Knowledge of authentication and authorization frameworks (e.g., SSO, LDAP) Show more Show less
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
India
On-site
Role: Senior SailPoint Developer / IGA Specialist Experience: 5-10 years Mode: Permanent/ Full-time/ Hybrid Location: Any Infosys locations across India Starting: Immediate/ within 30 days Role Overview We are looking for a skilled and experienced professional to join our Identity Governance and Administration (IGA) team. The ideal candidate will have hands-on expertise in SailPoint IdentityNow (IDN) and a strong background in implementing and supporting enterprise-grade identity management solutions. Key Responsibilities • Resolve end-user issues related to IGA within defined SLAs. • Design, develop, and implement identity management solutions using SailPoint IDN. • Integrate SailPoint with various enterprise systems using both out-of-the-box and custom connectors. • Troubleshoot provisioning failures and implement effective solutions. • Develop workflows, rules, task definitions, and custom connectors. • Collaborate with internal teams to align support activities with application architecture. • Establish monitoring and alerting mechanisms for key controls; support audit and compliance activities. • Identify automation opportunities and evaluate new tools to enhance operational efficiency. • Maintain comprehensive documentation for configurations, procedures, and ongoing operations. • Build strong relationships with stakeholders and cross-functional teams. • Participate in on-call rotations for production support and handle complex issues. • Provide regular project updates to management. • Perform user access certification activations and validations. • Assist in maintaining the Segregation of Duties (SoD) matrix and implementing RBAC roles. • Support onboarding of new applications and bulk access requests. • Generate operational reports and fulfill ad hoc data requests. • Provide operational support through change and incident management processes. Required Qualifications • Bachelor’s degree or higher in a relevant field. • Minimum 5 years of hands-on experience with SailPoint or similar IGA tools. • Strong understanding of RBAC, access certifications, and identity governance principles. • Experience in full SDLC project management. • Technical expertise in integrating IAM solutions with enterprise infrastructure. • Proficiency in Java and SQL is a plus. • Experience with directories such as LDAP and Active Directory. • Skilled in developing custom workflows, forms, quick links, lifecycle events, rules, and reports in SailPoint. • Experience with patching, upgrades, and CVE evaluations. • Strong troubleshooting skills for identity management systems. • Familiarity with ticketing systems like ServiceDesk or Remedy. • Excellent communication and interpersonal skills. • Ability to work independently and collaboratively in a fast-paced environment. • Understanding of SLAs and commitment to meeting them. Mandatory Skills • SailPoint IDN platform implementation and configuration. • Integration of SailPoint with enterprise systems using both standard and custom methods. • Development of workflows, rules, connectors, and task definitions. About NetAnalytiks Technologies Ltd NetAnalytiks Technologies Ltd. is a leading provider of IT services, specializing in Generative AI, Machine Learning, Full-Stack Development, Cybersecurity, Data Analytics, and Cloud Computing. Our offerings span IT Consulting, Managed Services (including NOC, SOC, Application Support, Service Desk, Endpoint Support, and Cloud Infrastructure Management), Custom Web & Mobile Application Development, and IT Staffing. We partner with clients across industries to deliver customized solutions that meet their specific business needs. Interested? Send your resume to adigac@netanalytiks.com Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be supporting mission and business-critical applications within Verizon. You will be part of Pega Community of Practice and will be driving Omni and Customer Centric experiences. You will be delivering solutions within a large enterprise systems framework for key business KPIs. Leading, developing and maintaining applications by evaluating client needs, analyzing requirements, developing software systems. Understanding functional requirement and translate into technical requirements to meet expectations. Defining execution plan and approach based on project scope, expected timeline and available budget/resources. Managing stakeholder communication and leading project status updates with client groups and IT teams. Leading and developing high performing teams, supporting Agile working practices with diversified cultural workforce. Defining Best Practices, understanding technology trends and know-how about open source technologies. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What We’re Looking For... You are curious about new technologies and the possibilities they create. You are driven and motivated, with good communication and analytical skills and thrive in dynamic work environment with different stakeholders/architects/business clients across large enterprise systems. You are great at analyzing business requirements and translating them into system requirements using the lens of the customer experience. You are excellent at working in teams and can use your interpersonal skills to get your point across. You are able to make decisions and showcase ownership of your deliverables. You are passionate about working with people in a diverse and fast paced environment. You'll Need To Have Bachelor’s degree or four or more years of work experience. Six years or more years of relevant work experience. Six or more years of experience designing PRPC applications including gathering of requirements, formulating design of Class structure, Rules Sets structure, Organization structure, identification of Properties and design of Flows based on the requirements, Integration & Queues. Knowledge of PEGA Guardrails, performance tuning and building quality applications. Experience in Java and Oracle technologies. Experience using debugging tools like PAL and Tracer. Experience with Automated Unit testing. Experience applying Agile process. Experience designing and collaborating with senior design/architects. Domain experience with the tying of metrics with business requirements and looking at the customer experience. Two or more years of experience managing a high performing team. Pega Certified - CSA & CSSA. Even better if you have one or more of the following: Master's degree. Experience leading teams of design/architects of OSS/BSS applications. Experience leading teams developing applications using Rule models, DSM, Process Models, Web Service, LDAP setups, Connectors and Pega User Interface. Domain experience with Sales and Service Flows in Ordering applications. Good domain expertise in plans and offer products. Knowledge of security vulnerabilities and implementing security by design. Ability to provide estimates/sizing for high-level requirement. Ability to come up with alternate solutions when product challenges are met. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Greater Kolkata Area
On-site
CX is a product engineering services company and has launched many successful products for its clients since its inception. Many of these products have been running since 2013. We're looking for Head of IT Infrastructure owns the stability, security, scalability, and cost-effectiveness of all core technology services for Codelogicx. You will lead a small team of engineers and vendors to design, implement, and operate our on-prem and cloud-connected networks, servers, storage, identity platforms, and perimeter security (firewalls, VPN, IPS). Your mission is to deliver “five-nines” availability, strong cyber-resilience, and a friction-free user experience that enables every business function to perform at its best. Requirements Key Responsibilities Area What You’ll Own Identity & Access Architecture, health, and lifecycle management of Active Directory, Azure AD, group policy, conditional access, SSO, MFA. Joiner-Mover-Leaver processes, audit readiness, role-based access reviews. Network & Perimeter Enterprise-class firewalls, routers, switches, load balancers, site-to-site VPNs, SD-WAN, and Internet Leased Lines (ILL). Network segmentation, QoS, and continuous monitoring (NetFlow, SNMP, syslog, NMS). Cloud & Compute Windows/Linux server estate (on-prem and IaaS), virtualization (VMware/Hyper-V), storage, backup, DR/BCP. Collaboration with DevOps/SaaS teams to enforce landing-zone standards and secure connectivity. Endpoint & Mobility EDR/XDR platform (e.g., CrowdStrike, Microsoft Defender, SentinelOne)—policy tuning, threat-hunting, incident response. Mobile Device Management (Intune, Workspace ONE, Jamf) for laptops, phones, and BYOD; device compliance & encryption enforcement. Security & Compliance Patch, vulnerability, and endpoint protection strategy. Firewall ruleset hygiene, IPS/IDS tuning, zero-trust and least-privilege principles. Support for ISO 27001, SOC 2, GDPR, HIPAA, or similar frameworks. Own ISO 27001 controls (A.5–A.18), evidence collection, internal audits, and external surveillance & recertification audits. Map controls to SOC 2 / GDPR / HIPAA where relevant. Drive vulnerability management, patch cadence, zero-trust micro-segmentation. Maintain SIEM/SOAR integrations. Strategy & Governance 3-year infrastructure roadmap, budget planning, vendor selection & contract negotiation. KPIs/SLAs, capacity planning, license compliance, documentation, and policy enforcement. Leadership & Support Mentor a team of network/system admins (3-6 FTE) plus MSP partners. Escalation point for P1 incidents; manage major incident bridge, RCA, post-mortems. User-centric mindset—drive automation and self-service to reduce MTTR and service tickets. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Experience: 10+ years in enterprise infrastructure roles, including 3+ years managing teams and multi-site networks for ~300 users. Technical depth in: Active Directory, Azure AD/Entra ID, GPO, LDAP, DNS, DHCP. Next-gen firewalls (Palo Alto, Fortinet, Cisco ASA/Firepower, etc.). Endpoint security platforms (CrowdStrike, Defender, SentinelOne, Falcon Insight, etc.). MDM/UEM suites (Intune, Workspace ONE, Jamf, or similar). Routing & switching (OSPF/BGP, VLANs, spanning-tree, PoE, wireless controllers). WAN technologies—ILL, MPLS, SD-WAN—and ISP/vendor management. Virtualization (VMware ESXi/VCF or Hyper-V) and Windows/Linux server administration. Backup/restore and DR replication (Veeam, Zerto, or similar). Scripting/automation (PowerShell, Python, Ansible) and infrastructure-as-code concepts. Audit leadership for ISO 27001; familiarity with SOC 2 Type II reporting. Certifications (any of): CCNP/CCIE, PCNSE/NSE 7+, Microsoft Entra ID or Azure Architect, VMware VCP-DCV, ISO 27001 Lead Auditor/Lead Implementer, CISSP/CISM, ITIL v4. Preferred/Bonus Skills Experience integrating on-prem AD with Microsoft 365, Intune, and conditional access. Familiarity with zero-trust network architecture and micro-segmentation projects. Exposure to SIEM/SOAR platforms (Splunk, Sentinel) and incident response playbooks. Track record of cost optimization (cloud egress, telco contracts, license audits). ITIL v4 certification and service-management process ownership. Personal Attributes Incident Commander: Calm, decisive, data-driven under pressure. Problem-solver: Data-driven, automation-first mindset, relentless focus on root cause. Leadership: Empowers and develops technical staff; calmly leads during outages. Strategic thinker: Balances immediate fixes with long-term modernization. Communicator: Translates tech risks and requirements into business language for executives. Strategic Builder: Balances quick wins with long-term modernisation and cost-optimisation. Benefits Health insurance. Hybrid working mode. Provident Fund. Parental leave. Yearly Bonus. Gratuity. Years of experience: Minimum 15 years Location: Kolkata Full time. Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be supporting mission and business-critical applications within Verizon. You will be part of Pega Community of Practice and will be driving Omni and Customer Centric experiences. You will be delivering solutions within a large enterprise systems framework for key business KPIs. Leading, developing and maintaining applications by evaluating client needs, analyzing requirements, developing software systems. Understanding functional requirement and translate into technical requirements to meet expectations. Defining execution plan and approach based on project scope, expected timeline and available budget/resources. Managing stakeholder communication and leading project status updates with client groups and IT teams. Leading and developing high performing teams, supporting Agile working practices with diversified cultural workforce. Defining Best Practices, understanding technology trends and know-how about open source technologies. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What We’re Looking For... You are curious about new technologies and the possibilities they create. You are driven and motivated, with good communication and analytical skills and thrive in dynamic work environment with different stakeholders/architects/business clients across large enterprise systems. You are great at analyzing business requirements and translating them into system requirements using the lens of the customer experience. You are excellent at working in teams and can use your interpersonal skills to get your point across. You are able to make decisions and showcase ownership of your deliverables. You are passionate about working with people in a diverse and fast paced environment. You'll Need To Have Bachelor’s degree or four or more years of work experience. Six years or more years of relevant work experience. Six or more years of experience designing PRPC applications including gathering of requirements, formulating design of Class structure, Rules Sets structure, Organization structure, identification of Properties and design of Flows based on the requirements, Integration & Queues. Knowledge of PEGA Guardrails, performance tuning and building quality applications. Experience in Java and Oracle technologies. Experience using debugging tools like PAL and Tracer. Experience with Automated Unit testing. Experience applying Agile process. Experience designing and collaborating with senior design/architects. Domain experience with the tying of metrics with business requirements and looking at the customer experience. Two or more years of experience managing a high performing team. Pega Certified - CSA & CSSA. Even better if you have one or more of the following: Master's degree. Experience leading teams of design/architects of OSS/BSS applications. Experience leading teams developing applications using Rule models, DSM, Process Models, Web Service, LDAP setups, Connectors and Pega User Interface. Domain experience with Sales and Service Flows in Ordering applications. Good domain expertise in plans and offer products. Knowledge of security vulnerabilities and implementing security by design. Ability to provide estimates/sizing for high-level requirement. Ability to come up with alternate solutions when product challenges are met. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less
Posted 3 weeks ago
6.0 years
0 Lacs
Telangana, India
On-site
Job Description What's this role about? We are looking for an AWS,DevOps&SRE Engineer to provide strategic support and execute infrastructure, security, continuous integration, deployment, and IT operations practices, scaling and metrics, as well as running day-to-day operations of production and development infrastructure for a cloud-based commerce /enterprise platform. If you possess a "can do" attitude, are driven by research, problem solving, and thrive on challenges, this opportunity will interest you. You’re comfortable with infrastructure and configuration, but also happy to roll up your sleeves, fix code, write tests, debug, and ship features. Total working experience: 6 - 8 years. Managing and Experience with managing production environments on AWS cloud PaaS layer for enterprise systems and revenue bringing platforms (Ecommerce, Mobile and PoS) Own automation of the infrastructure platform and drive the development of new features for our cloud platform. Knowledge of Application servers (Apache, Tomcat, JBoss, Jetty, WebLogic, Etc.) Knowledge of latest emerging technologies, architectures, and trends Experience in Linux, Objective C, Android and Java. Experience supporting web applications (JavaScript & Java,MicroServices) Scripting (Ruby, Perl, Python, Bash, Awk, PHP) Elastic Cloud / Virtualization (SoftLayer, EC2, Rackspace Cloud, Hypervisor, VDI) Build Automation (Jenkins) Systems automation and provisioning frameworks (Chef, Puppet, etc.) Large Scale Databases (MySQL, Oracle, MongoDB, HBase, Cassandra, Hadoop, Etc.) Caching strategy (CDN, Varnish, Memcached, Redis) Familiar with high availability strategies (haproxy, Global Traffic Management / Multiple Datacenters, GeoDNS, failable architecture) Agile Software Development Lifecycle (SDLC) support Monitoring systems and frameworks (Nagios, ELK, Graphite) Custom Alerts (Akamai, NetApp, Etc.) Performance testing, analysis, tuning and improvements (New Relic, Dynatrace, AppDynamics) Package management workflows (Aptitude/dpkg, Yum/RPM) Single Sign on Technologies (LDAP, SSL/TLS, Open Directory) Common Unix Systems Services (NFS, NTP, Apache, nginx) Security frameworks (Iptables, Nessus, Nmap) REST API s using XML and JSON Must Have’s Experience in AWS cloud, Infrastructure support knowledge, system design. Experience in Ecommerce applications. Experience with Java based Microservices. Strong knowledge in Scripting languages (Shell, Python, etc.). Advanced experience of Cloud-native design, architecture and technologies. Enterprise cloud migration (AWS) On-board new tools and technologies Large scale Disaster Recovery solutions Large scale Infrastructure Automation using Terraform. Aws services experience (Mainly in Networking, Storage, Computing). Security implementations using OKTA and Keyclock Build comprehensive monitoring solutions for Kubernetes infra and Backend Microservices Managing Cross cutting concerns for Microservices using Shared Libraries and Service Mesh. Scripting (Ruby, Perl, Python, Bash, Awk, PHP) Elastic Cloud / Virtualization (SoftLayer, EC2, Rackspace Cloud, Hypervisor, VDI) Build Automation and deployment (Jenkins and Kubernetes) Systems automation and provisioning frameworks (Chef, Puppet, etc) Build CICD solutions using Helm, Jenkins and Groovy Must be able to succeed with minimal resources and supervision. Strong Communication skill Good To Have Demonstrates knowledge of cloud applications and open source technologies. Understanding the REST based API creation and testing Triage and root cause analysis across the complete full stack application. Good understanding of OAuth (Authorization and Authentication) and how it works between services. Programming knowledge in any - JAVA / Python Understanding of Landmark Products and technologies are more value add. Here's How You'll Contribute You'll do this by: Core Skills Desired Skills: How We’d Like You To Lead Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar Is a Place Where You Are Free To Express Yourself In An Environment That Values Individuality, Nurtures Development And Is Mindful Of Wellbeing. We Put Our People And Customers At The Center Of Everything That We Do. Our Core Values Include Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar Show more Show less
Posted 3 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
JOB DESCRIPTION: Job Title: Infrastructure Security Engineer Location: Hyderabad Job Summary: We are seeking a skilled Infrastructure Security Engineer to join our team and help secure our IT infrastructure. The ideal candidate will have hands-on experience in designing, implementing, and maintaining security controls across both on-premises and cloud environments. Key Responsibilities: · Design and implement security measures to protect infrastructure, systems, and data · Monitor network traffic, investigate security incidents, and coordinate response efforts · Manage firewalls, VPNs, and IDS/IPS systems · Conduct regular vulnerability assessments and penetration tests · Harden cloud environments (AWS, Azure, GCP) following best practices · Work with DevOps and IT teams to integrate security into CI/CD pipelines · Maintain and enforce security policies, procedures, and standards · Ensure compliance with regulatory frameworks (ISO 27001, NIST, SOC 2, etc.) · Manage identity and access controls (IAM, LDAP, Active Directory) · Automate security processes using scripting and tools like Terraform, Ansible Required Skills & Qualifications: · Bachelor’s degree in computer science, Information Security, or a related field · 3–5+ years of experience in infrastructure or information security · Strong knowledge of networking, operating systems (Linux/Windows), and cloud security · Hands-on experience with SIEM, IDS/IPS, and vulnerability scanning tools · Proficiency in scripting (Python, Bash, PowerShell) and Infrastructure-as-Code (IaC) tools · Security certifications preferred (CISSP, CISM, CEH, AWS Security Specialty) Please share your updated resume at Pravin.b@datasysamerica.com Show more Show less
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Helix Cloud Service Monitoring using BMC Software Tooling via Alerting systems Primary point of contact for impact situations and escalation for wider team engagement. Ensure communications are taking place on regular intervals to customer/internal/external stakeholders. Provide Tier 1 level troubleshooting and isolation of application events. Ability to quickly assess the business and technical situation and enabled to make decisions Adept at both English verbal and written communication Ensure accuracy for all scheduled reports within Operations and proactively. Initiate corrective actions by opening tickets in the queue of the appropriate teams. Team player which includes mentoring and knowledge sharing across the team. Proactively identify opportunities for improvement and offer/create viable recommendations/options. To ensure you're set up for success, you will bring the following skillset experience: BS/BE degree in CS/EE or equivalent experience Excellent written and verbal communication skills Minimum of 1-3 years' experience in a cloud-based or IT industry equivalent. Emphasis primarily Kubernetes-K8, Rancher, Linux, Database MSSQL and Postgres. Troubleshooting skills with considerable depth and experience Experience working at a Help Desk, Technical Call Center, NOC or equivalent environment. Knowledge and understanding of BMC-Remedy Products is an added advantage Directory Service/LDAP, specifically Active Directory/SAML but not essential Networking experience desired: working knowledge of TCP/IP, SNMP, firewall, proxy, etc. Knowledge and understanding of BMC-Remedy Products is an added advantage ITIL (Information Technology Infrastructure Library) foundation certification is a plus. Shift Rotation required, including weekends with week offs equivalent to weekends.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Identity Governance and Administration/ Identity management Concept "One Identity manager implementation experience / customer connector build /Integration with 3rd party target system Strong Programming Languages: .NET (C# or VB.NET), Scripting (PowerShell, VBScript), Angular API Technologies: RESTful APIs and SOAP Data Formats and Protocols: JSON, XML LDAP Database Skills (SQL) Mandatory skills Strong Programming Languages: .NET (C# or VB.NET), Scripting (PowerShell, VBScript), Angular "One Identity manager implementation experience / customer connector build /Integration with 3rd party target system Domain IDAM
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
We are looking for a skilled ServiceNow Senior Associate to join our team in Bengaluru. The ideal candidate will have 4 to 6 years of experience in IT, with at least 3 years of experience in ServiceNow Support and Development. Roles and Responsibility Troubleshoot and solve existing problems using technical skills. Identify and assess technical solutions to meet business needs. Manage development deliverables using Agile Framework. Support customers across various time zones with excellent communication skills. Develop new solutions on the ServiceNow platform with expertise. Collaborate with teams to achieve common goals and objectives. Job Requirements Strong written and oral communication skills, including presentation skills. Strong problem-solving and troubleshooting skills with attention to detail. Proven success in contributing to a team-oriented environment with flexibility. Experience with ServiceNow modules such as ITSM, SPM, CSM, and IntegrationHub. Ability to develop quality solutions independently with strong analytical skills. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows, and ACLs. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS, LDAP, MS Active Directory, SSO, SOAP, and REST. Code debugging techniques and ability to write code adhering to coding best practices. Experience with ServiceNow modules like ITOM, ITAM, CMDB is a plus. Experience resolving issues within strict SLA timelines and working in shifts or out of standard working hours. Knowledge of Service Portal, UI Builder, Workspaces, Integrations, Now Assist, Performance Analytics, and Scoped applications. Experience working in a client-facing environment.
Posted 3 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for Cyber Ark Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Posted 3 weeks ago
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LDAP (Lightweight Directory Access Protocol) is a widely used protocol for accessing and maintaining distributed directory information services. In India, the demand for LDAP professionals has been on the rise, with many companies actively looking to hire individuals with expertise in this area.
The salary range for LDAP professionals in India varies based on experience and expertise. Entry-level positions may start at around ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹10-15 lakhs per annum.
Typically, a career in LDAP progresses from roles such as LDAP Administrator or Developer to Senior LDAP Engineer, and then to positions like LDAP Architect or LDAP Consultant. With experience and expertise, individuals can move up to roles such as LDAP Project Manager or LDAP Team Lead.
Apart from LDAP expertise, professionals in this field are often expected to have knowledge and experience in areas such as Active Directory, Identity and Access Management (IAM), network security, scripting languages like Python or PowerShell, and cloud technologies.
As you explore opportunities in the LDAP job market in India, make sure to prepare thoroughly by honing your skills, understanding the industry trends, and practicing interview questions. With the right preparation and confidence, you can secure a rewarding career in this field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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