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3.0 years
0 Lacs
Bihar, India
Remote
Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams
Posted 1 week ago
5.0 - 7.0 years
5 - 5 Lacs
Kochi, Chennai, Thiruvananthapuram
Work from Office
Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Linux Admin 6+ years of Linux administration Experience. Roles/Responsibilities 1. Installation of Red Hat Enterprise Linux/ CentOS 7 & 8 on Virtual and Physical environment. 2. OS hardening, troubleshooting & kernel parameter tuning. 3. Creating and maintaining user's according to application requirements. 4. OS Patching and maintaining, creating local & satellite repositories, installation of packages. 5. NFS Server and client maintenance. Storage LUN addition to Oracle DB servers. 6. Apache, Tomcat installation, configuration and upgrade. 7. Daily server health check and monitoring the server health. Try to pull a Health check status report using shell script and automate it. 8. Responsible in handling tickets and close as per SLA, responsible in providing RCA for MI's. Skill Set: 1. Red Hat certification. 2. VMWare or Hyper-V knowledge. 3. Basic Networking knowledge. 4. Basic Storage and Backup Tools knowledge. 5. Red Hat satellite server knowledge. 6. LDAP, NFS server and client, Apache, Tomcat, Jenkins installation and configuration knowledge. 7. Good to have experience in Vulnerability Management. 8. Shell scripting and automation knowledge. 9. Knowledge in ticket tools like SNOW mandatory. Required Skills Red Hat Enterprise Linux,Linux Server Administration,Snow,Vmware
Posted 1 week ago
4.0 - 7.0 years
11 - 21 Lacs
Pune
Hybrid
So, what’s the role all about? As a Senior Software Engineer Front-End Developer (UI Developer), you will play a key role in developing a multi-region, multi-tenant SaaS product. Working closely with the core R&D team, you'll leverage technologies like Angular, JavaScript, and AWS to build scalable, high-performance user interfaces in a cloud-first, microservices-driven environment. How will you make an impact? Work as an Individual Contributor on complex Reporting based projects Should be able to interpret the business requirements and discuss with technical team/designers Participate in technology evaluations and Proof of Concepts Experience in developing Responsive UI Building reusable components and using front-end libraries Translating designs and wireframes into high-quality code in mobile apps Optimizing components for maximum performance Works with system analysis and product management for the successful completion of a project. Leads team or mentors’ other developers as needed. Provides critical technical capabilities to the team and evangelizes those skills to others. Functions as a Technical Scrum Master as needed Writing Design Documents Have you got what it takes? 4-7 years of Web development expertise (Angular 4-17, Backbone, Require, JQuery, JavaScript, Iconic Framework, HTML5, CSS3, Protractor, Jasmin/Karma) Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Familiarity with RESTful APIs, HTML / CSS Authentication Technologies: LDAP, SAML, SSL. Good to have – Playwright, AWS , Git/Copilot Working knowledge of design patterns or equivalent experience. Working knowledge of object oriented software design Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization What’s in it for you? Team player Excellent time-management skills Great interpersonal and communication skills Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8049 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
3.0 years
0 Lacs
Uttar Pradesh, India
Remote
Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams
Posted 1 week ago
5.0 years
6 - 8 Lacs
Bengaluru
Remote
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle. We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team. As part of our Enterprise Support team, you will focus on providing advanced support and product expertise to our largest customers and be a lead level III support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers. You will report to the Manager of the Enterprise support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution data Qualifications 5+ years of experience in Java support, software services, and system administration for a large end-user community Experience with operating systems (e.g. Linux, OS X, and Windows) Experience being Subject Matter Expert in multiple Atlassian products Identify knowledge opportunities when new technologies are included and multiply the knowledge within the team (Synchrony, AWS, Azure) Communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps Solve complex tickets, summarise cause, recommend solutions and then escalate Be the customer champion by being the voice of the customer Assist your global teammates in driving long-running tickets in your areas of expertise to resolution Challenge others to provide and dig into context and rise to tough occasions Experience with networks and technologies, including proxies, load balancers, LDAP, Active Directory, SSL Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, J Boss,) Experience with SQL databases Experience in escalation handling Experience working with enterprise customers Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Kolkata, West Bengal, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Kanayannur, Kerala, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
5.0 - 10.0 years
15 - 19 Lacs
Hyderabad
Work from Office
The Opportunity: As an OpenText Content Server Senior Cloud Application Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. This role has heavy deployment and administration emphasis, combined with the consultation skills required to promote the impression of quality and excellence actively fostered within the Customer Solutions Group. Your Impact: Participate and contribute to Project execution phases. Participate in the day-to-day administration of the systems, including Incident & Problem Management Participate in the advanced configuration of CS software components, in line with project and customer time scales. To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources to onboard customers to Cloud platform. Actively contributes to automating provisioning, patching, and upgrade activities where possible to achieve operational efficiencies. Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business. Actively use and contribute to the project management standards and quality checks used within OpenText Cloud Services. Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach. Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert to any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Manage expectations and responsibilities for all clients and internal stakeholders. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text cloud enabling resolution of complex technical issues. Document or implement proposed solutions Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements. Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What It Takes: 5+ years of experience supporting OpenText Content Suite/xECM or Livelink including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Well versed with deployment, administration, troubleshooting, upgrade/migration of the OpenText Content Suite Platform and related components (Content Server, Archive Server, xECM, xECM Modules, Brava, OTDS, Search & Indexing) & Integrations with SAP, SuccessFactors, Salesforce. Experience with Cloud deployment of the Content Suite Platform will be an advantage. Your Great at: Knowledge on Windows, UNIX, and Application administration skills in a TCP/IP network environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Programming/scripting is helpful, (ie. SQL, .sh/.bat, Java, JavaScript,Powershell) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge.
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Senior Software Engineer Front-End Developer (UI Developer), you will play a key role in developing a multi-region, multi-tenant SaaS product. Working closely with the core R&D team, you'll leverage technologies like Angular, JavaScript, and AWS to build scalable, high-performance user interfaces in a cloud-first, microservices-driven environment. How will you make an impact? Work as an Individual Contributor on complex Reporting based projects Should be able to interpret the business requirements and discuss with technical team/designers Participate in technology evaluations and Proof of Concepts Experience in developing Responsive UI Building reusable components and using front-end libraries Translating designs and wireframes into high-quality code in mobile apps Optimizing components for maximum performance Works with system analysis and product management for the successful completion of a project. Leads team or mentors’ other developers as needed. Provides critical technical capabilities to the team and evangelizes those skills to others. Functions as a Technical Scrum Master as needed Writing Design Documents Have you got what it takes? 4-7 years of Web development expertise (Angular 4-17, Backbone, Require, JQuery, JavaScript, Iconic Framework, HTML5, CSS3, Protractor, Jasmin/Karma) Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Familiarity with RESTful APIs, HTML / CSS Authentication Technologies: LDAP, SAML, SSL. Good to have – Playwright, AWS , Git/Copilot Working knowledge of design patterns or equivalent experience. Working knowledge of object oriented software design Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization What’s in it for you? Team player Excellent time-management skills Great interpersonal and communication skills Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8049 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Posted 1 week ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: AZURE Identity & Access SME (Entra ID) Job Description: We are seeking a highly skilled engineer specializing in Active Directory, Azure Active Directory (AAD). The role involves collaborating with cross-functional teams, assessing business requirements, and Configure & manage Azure IAM (Microsoft Entra ID) solution. Responsibilities: Configure and Manage Azure AD (Entra ID) solutions to provide secure identity and access management for cloud-based and on-premises applications and resources. Hands on experience in configuring and managing Privileged Roles using Privileged Identity Manager (PIM), Assess Identity Risk posture using Identity Protection, Identity Governance in Azure AD. Hands on experience in Configure and manage conditional access policies in Azure AD to enforce adaptive access controls based on user context and risk. Able to perform troubleshooting and resolve issues related to identity and access management, MFA, authentication, and federation in Azure AD environments. Ensure compliance with security standards and regulatory requirements by implementing appropriate identity and access controls. In-depth knowledge of Azure AD features and capabilities, including Azure AD Connect, Azure AD B2B/B2C, Azure Multi-Factor Authentication (MFA), and Azure AD Privileged Identity Management (PIM). Strong understanding of Active Directory, LDAP, SAML, OAuth, and other authentication and federation protocols. Requirements: Bachelor’s degree in computer science, Information Technology, or related field; advanced degree preferred. 7+ years of experience in Azure Identity & Access Management along with Azure Security. Good to have knowledge of scripting language e.g. Power shell, KQL etc. Strong understanding of cloud security principles and experience with cloud-native security technologies. Preferred Certifications: SC-300
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Required Skill Set Experience in Implementing RSA Identity Governance and Lifecycle Platform for Automated Provisioning, Access Governance, Access Request Management. Practical experience with Identity & Access Management (IAM) tools and an understanding of the framework of policies and technologies to ensure that the right users have the appropriate access to technology resources within the organization (authenticate, control/manage access rights; and log the access). User access reviews SoD violations Manage access (authorization) of users Provisioning/de-provisioning of accounts (internal and external) Excellent knowledge and understanding of LDAP/AD concepts and working experience on Active Directory. Excellent communication skills and ability to work with global counterparts. Demonstrate the capabilities in understanding the clients' business environment and map the requirements into IAM solutions Be a strong team player and should be able to manage a team of IAM resources. Responsibilities Responsible for implementing RSA IGL platform, configuring all tasks, customization and coding and testing Deploying the RSA IGL across multiple platforms QA, PROD, DR Overall atleast 3-8 years of strong IDM implementation and support experience Setting up and developing dashboards and reports in RSA Aveksa Setting collectors to collect data from a variety of provisioning systems like Oracle, SQL Server, Active Directory, LDAP, etc. into RSA Aveksa using scheduled jobs Documenting design specs and solutions according to defined processes, policies, and standards within information security requirements
Posted 1 week ago
5.0 - 10.0 years
20 - 35 Lacs
Hyderabad
Work from Office
Description: Hiring for IAM Lead Requirements: The IAM lead is responsible for understanding directory services and implementing/integrating single sign-on (SSO), multi-factor authentication (MFA) and identity lifecycle management. Qualifications A Candidate should have at least 8+ Years of experience. Bachelor's degree in Engineering or equivalent. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties access control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Job Responsibilities: Responsibilities This is an individual contributor role that requires demonstrated experience working within a team. Should have experience with application integration using IAM solutions. This position typically involves working on cross-functional teams to translate customer needs and technology directions into product definitions and processes. Participate in security technology evaluations, proof of concept testing, and provide in- depth identity management analysis for proposed solutions. Experience with IAM tools such as Auth0, Okta, Keycloak, Azure AD (AAD), AWS IAM, AD, LDAP, Terraform, IAAC and Key Vault. Proficiency in scripting languages like Python, Ruby, PowerShell, and JavaScript What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 1 week ago
2.0 - 7.0 years
7 - 12 Lacs
Gurugram
Work from Office
Role Description OSTTRA is seeking a motivated and detail-oriented, customer facing SSO Engineer with approximately 2 years of experience to join our growing Technology Consulting team. This is a customer facing role. The ideal candidate will be responsible for the implementation, maintenance, and support of our Single Sign-On (SSO) infrastructure. You will play a crucial role in ensuring secure and seamless access to our applications and services for our employees and partners. You will work closely with security, infrastructure, and application development teams to implement and maintain best practices for identity and access management. Technical Skills Responsibilities: Implementation & Configuration: Engage with customers to Configure and maintain SSO solutions using protocols like Microsoft Entra. Integrate applications and services with our SSO platform. Develop and maintain scripts for automation of SSO related tasks. Maintenance & Support: Troubleshoot and resolve SSO-related issues in a timely manner. Monitor SSO system performance and identify areas for improvement. Provide technical support to end-users regarding SSO issues. Security & Compliance: Ensure compliance with relevant security standards and regulations. Implement and maintain MFA solutions. Documentation & Collaboration: Create and maintain comprehensive documentation of SSO configurations and procedures. Collaborate with cross-functional teams to integrate SSO into new applications and services. Participate in the planning and execution of SSO-related projects. Participate in on-call rotations as required. Nice-to-have skills Experience with cloud-based SSO solutions. Knowledge of security best practices and compliance standards Certifications related to security or identity management. Qualifications Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in SSO engineering or a related role. Strong understanding of SSO protocols (Microsoft Entra, SAML). Experience with identity providers such as Okta, Azure AD, or similar platforms. Familiarity with directory services (e.g., Active Directory, LDAP). Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Understanding of MFA implementations.
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JD for Linux Administration- We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- System Deployment & Configuration Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). Authentication & Directory Services Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. Database Administration Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). Develop backup, restore, and fail-over procedures to ensure data integrity. Networking & Security Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). Monitoring & Troubleshooting Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). Respond to and resolve incidents; perform root-cause analysis and document findings. Scripting & Automation Develop shell and Python scripts to automate routine maintenance and reporting tasks. Documentation & Collaboration Maintain up-to-date runbooks, system diagrams, and SOPs. Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/ Kindly confirm the availability. In case any queries and concerns feel free to write back to us. Regards, Mansi Hada HR Executive IBEM Solutions LLP M: +91- 9352449814 Address- G-18, Noida sector 63, 201301 www.b2bstreets.com | www.ibem.co.in |
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 03-Aug-2025 About the role As a Systems Engineer III at Tesco Bengaluru, you will play a key role in designing, implementing, and supporting network and infrastructure solutions that improve service delivery and business operations. You’ll work with a high degree of technical expertise across networking, automation, and security, contributing to a technology roadmap that directly supports Tesco’s mission to redefine convenience and customer experience. You will be part of a collaborative and forward-thinking team responsible for delivering innovative, high-quality solutions, staying current with emerging technologies, and introducing automation into daily operations. This role is ideal for someone with a strong network engineering background who thrives in a large-scale, complex environment and enjoys cross-functional collaboration. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Designing and delivering network solutions using Tesco’s current and emerging technologies. Implementing and establishing best practices for new network technologies. Resolving incidents and problems within your area of expertise. Contributing to the Tesco Network Services Technology Roadmap. Evaluating new tools and techniques for potential adoption and impact. Leading design discussions in your area of expertise and presenting to varied audiences. Collaborating with cross-functional technical teams to facilitate seamless infrastructure consumption. Keeping technical skills and knowledge up to date with industry trends. Introducing automation to streamline day-to-day network engineering tasks. Producing and maintaining high-quality HLDs and LLDs, ensuring documentation standards are met. Supporting global wireless upgrade and expansion initiatives. Participating in secure network access control designs, including NAC and 802.1X deployments. You will need Essential Skills & Experience 10+ years of experience in designing and deploying infrastructure/network solutions at an enterprise scale. Expertise in network access control technologies, including Forescout CounterACT and 802.1X. Solid understanding of TCP/IP, DHCP, HTTPS, Netflow, Radius, and endpoint access policy management. Deep knowledge of routing, switching, wireless, and network security technologies. Experience with WLAN Controllers and technologies such as Cisco, Aruba, Meraki, or Juniper Mist. Skilled in creating and supporting complex wireless designs, both centralized and distributed. Proven track record of automation using Python, PowerShell, or equivalent tools. Excellent troubleshooting skills using tools like tcpdump and Wireshark. Strong communication and stakeholder management abilities, both written and verbal. Experience in creating design documentation and contributing to architecture reviews. Desirable Skills Knowledge of Cisco ISE, Linux scripting, and PKI. Understanding of enterprise protocols such as LDAP, DNS, SMTP, SNMP. Hands-on experience with both Windows and Linux/macOS environments. Understanding of dynamic routing protocols (BGP, OSPF, RIP). Forescout certifications (e.g., FSCE) are a plus. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply
Posted 1 week ago
8.0 years
0 Lacs
Vishakhapatnam, Andhra Pradesh, India
Remote
Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
Posted 2 weeks ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity Poppulo sees unique opportunity in employing AI to improve communication content and workflow under the umbrella of Poppulo AI. The Harmony platform has wide-ranging capabilities across different communication channels. These can be integrated to improve engineering efficiency and customer experience. To address these opportunities, we are expanding our engineering teams at Poppulo in India in addition to our engineering teams in USA, England, and Ireland. We value strong, enthusiastic engineers who are excited to learn and work with new technologies. You will work alongside a fun, and highly motivated team of cross functional engineers (Development, QA, PM, UX/UI, Big Data). Writing high quality, secure and scalable code, we follow agile culture to develop exciting products that meet our clients’ current & future needs. Key Responsibilities: As a Senior Software Engineer, you will take ownership of features, modules or products depending on the scope. You will be responsible for working with PM team to define technical requirements and develop detailed design. You will write and review code based on coding guidelines. Your responsibility includes unit testing and ensuring code quality. Ownership of product delivery involves product demos, ensuring error-free production deployments and troubleshooting Must-Haves: 7-12 years development experience. Server-side experience in Spring Framework, MVC and Spring Boot preferably in Java 17 or later. Experience in Java multi-threading and DB performance optimizations. Client-side experience in React. Single page application development. Experience with Microservices and design patterns Experience designing webscale software – Linux, Docker, Kubernetes, Cassandra, MySQL Experience delivering in continuous delivery mode – testing your code end to end. Automated testing. Experience in GitLab preferred. Experience building RESTFUL web services Experience with AWS Services Nice to haves: Familiar with LDAP, mail protocols (POP3,SMTP,MAPI),scheduling (Quartz) Experience with observability – Grafana and Prometheus Event based architecture – Kafka Behavioural competencies : High level of ownership of the product Experience engaging directly with customers We value team-oriented and collaborative engineering culture. Ability to solve problems creatively and effectively Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity " The Security Engineer is a highly visible and critical role, collaborating on complex cloud and corporate service edge protection technologies and oversight. With your proven history of technical knowledge of identity and access management systems and services you will be working on a variety of different challenges facing the organization. You will provide both guidance and direct input to help ensure a secure, well-protected environment that complies with all applicable security standards ". - Director, Cyber Security. What You’ll Contribute Assist with implementation of security tools and services to enhance the oversight and governance of all company identities. Assist with implementation of identity governance and administration (IGA) solutions for the company. Implement identity security detections using next-gen Identity Threat Detection and Response (ITDR) and Non-Human Identity (NHI) platforms and tools. Create automated tooling to test identity systems to ensure detections work as designed. Create automation to produce automated policy and posture collection and reporting, to allow for identity-specific proofs managed within Infrastructure as Code. Create pipelines to deploy and manage IAM solutions and tooling. Provide engineering and technical guidance for supporting the automation of interacting with security tools and services that support the IAM program within the company. Keep current on emerging security technologies and tools and provide recommendations. Support our compliance and certification initiatives and design with those in mind. Collaborate with other engineers on design, analysis, architecture, implementation, pen-testing, security reviews and process enhancements. What We’re Seeking 2-4 years in a security role, preferably in financial services or technology. Experience in securing hybrid network infrastructure services. Expertise in security, identity, architecture, and design. Hands-on experience with AWS, Azure, or other cloud platforms and IAM best practices. 2-4 years of experience with privileged access management tools (CyberArk, SailPoint, Delinea). Experience with Okta preferred. Proficiency in identity-related technologies and protocols (LDAP, SAML, OAuth, OIDC). Experience with identity provider services (Active Directory, AWS IAM, Okta). Familiarity with Zero Trust security models (Zscaler, AWS networking). Knowledge of Identity Governance Administration services. Experience with automation scripting and API integrations. Familiarity with DevOps concepts, IaC tools, and CI/CD pipelines. Proficiency in at least one high-level language (e.g., Python). Understanding of compliance frameworks (PCI-DSS, ISO 27001, NIST). Certifications like CISSP, AWS Security Specialty, or Azure SC-300 preferred. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 2 weeks ago
5.0 years
0 Lacs
Greater Kolkata Area
On-site
Active Directory Engineer - L3 Support Experience : 5+ Years Employment Type : Full-time Job Overview We're seeking a skilled and experienced Active Directory Engineer for an L3 Support role to join our dynamic team. With a minimum of 5 years of progressive hands-on experience in identity and access management, you'll be responsible for designing, implementing, supporting, and maintaining robust Active Directory solutions for our clients. You'll collaborate closely with cross-functional teams, provide expert technical support, troubleshoot complex issues, and ensure the successful deployment and integration of AD within client environments, aligning with industry best practices and security standards. Responsibilities Provide L3 support for Active Directory solutions, addressing complex incidents and ensuring high service availability. Design, implement, and govern world-class Active Directory solutions that comply with industry best practices. Troubleshoot and resolve issues related to Group Policy Objects (GPO), including deployment and remediation of security patches. Support application migration for both standard and homegrown target applications, ensuring seamless integration with AD. Act as a subject matter expert (SME) on Active Directory suites, particularly in supporting web authentication protocols, and assist in deploying these products in various environments. Develop reliable and repeatable solutions for recurring technology issues. Lead the development and implementation of new capabilities and enhancements within Azure Cloud environments, specifically focusing on Azure AD. Provide Level 2 support for the system within agreed service levels, ensuring operational efficiency. Offer direct support for product development, testing, and knowledge transfer of production-ready identity solutions. Establish and manage Azure AD federation for internal users, enabling seamless access. Serve as a leadership point of contact (POC) for the triage of high-priority incidents and engagements. Support core user directories, including Active Directory and LDAP technologies. Provide technical support to the Security Operations team for the day-to-day management of IAM solutions. Implement IAM solutions that meet open standards such as SAML, OAuth, and OpenID Connect onboarding protocols. Implement IAM solutions that leverage load balancers, clustering, high availability, and disaster recovery technologies. Provide awareness and implementation expertise involving certificate management, SSL handshaking, and encryption technologies while integrating IAM solutions. Document and update Standard Operating Procedures (SOPs) and transfer knowledge to other team members. Identify operational issues, recommending and implementing IAM solutions aligned with the overall strategic direction. Qualifications Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. Minimum of 5 years of progressive hands-on experience in identity and access management solutions, including their design, implementation, and governance. Extensive experience in Active Directory management and administration. Strong experience with Microsoft Group Policy management, including creating, modifying, and deleting GPOs. Proven experience with creating, modifying, and deleting domain trusts. Experience with managing and troubleshooting Active Directory replication and configuration. Proficiency in user/group administration, Azure roles, Azure Custom roles, and Service Principal Names (SPN) within Azure AD. Strong experience in managing and configuring AD Connect builds & synchronization. (ref:hirist.tech)
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Software Principal Engineer at Dell Technologies, you will be part of the Software Engineering team that is dedicated to delivering next-generation application enhancements and new products. You will work at the forefront of technology, designing and developing software for platforms, peripherals, applications, and diagnostics using advanced technologies and methodologies. Your collaboration with internal and external partners will play a crucial role in shaping the future of technology. PowerScale, a leader in Unstructured Data Storage and Management, is undergoing a transformation to meet the unique requirements of the consumer market in the GenAI era. This evolution involves re-architecting the stack with advanced technologies in data storage systems, cluster management, distributed systems, and container management. The goal is to create a composable, disaggregated, software-defined architecture capable of storing exabytes of data and delivering exceptional performance. Join our PowerScale team in Pune or Bangalore and embark on a journey to make a profound social impact while doing the best work of your career. As a Software Principal Engineer, you will be part of a scrum team focused on developing core software for PowerScale systems that support big data. Your responsibilities include developing sophisticated systems and software solutions aligned with customer business goals and needs. In this role, you will design and build solutions for complex technical challenges, enhance the customers" ability to manage large volumes of data effectively, and provide technical leadership to support team members in their professional growth. Your customer-first mindset and leadership skills will drive quality and influence the roadmap within the engineering organization. Effective communication across teams, exploring new technologies, and applying them to product releases are essential aspects of this position. To excel in this role, you should hold a BS in Computer Science or a related technical field with 8-12 years of industry experience in network or storage protocols, UNIX/Linux systems software development, or a related field. Proficiency in C or C++ for system software development, knowledge of object-oriented design patterns, and understanding of the UNIX operating environment are required. Experience with distributed software systems, network file systems, and protocols like SMB, NFS, or S3 interfaces will be beneficial. Desirable qualifications include knowledge of authentication, identity management, and authorization concepts, experience with agile methodologies like Scrum, and familiarity with directory service protocols such as LDAP or NIS. If you are passionate about driving innovation, collaborating with a diverse team, and contributing to a culture of quality, this role offers a unique opportunity to make a meaningful impact. At Dell Technologies, we believe in the power of each team member to drive change and innovation. Join us in building a future that works for everyone, leveraging the best minds and advanced technology in the industry. Progress takes all of us, and your contribution as a Software Principal Engineer can shape the future of technology. Application closing date: 28 July 2025,
Posted 2 weeks ago
5.0 - 12.0 years
0 Lacs
karnataka
On-site
Are you looking for a new career challenge With LTIMindtree, are you ready to embark on a data-driven career Working for a global leading manufacturing client to provide an engaging product experience through best-in-class PIM implementation and building rich, relevant, and trusted product information across channels and digital touchpoints so their end customers can make an informed purchase decision will surely be a fulfilling experience. This position involves managing Alation Platform Support, including tasks such as managing users roles groups and assigning required privileges, working with Vendors to understand roadmap and influence Alation roadmap to include use cases/feature requests, scheduling MDE Data Sampling QLI, onboarding new projects into the Alation platform, creating and managing Alation domains, sub-domains, documents hub, setting up new connectors or data sources, configuring SSO SAML Authentication for Alation platform and syncing LDAP with security groups roles. Responsibilities also include uploading data dictionaries for bulk curation through GUI, coordinating with Alation vendor for any product bugs, capabilities, feature requests, and bug fixes, preparing and maintaining a tracker for configuration changes and performance tweaks, reviewing Alation API access and granting appropriate access case by case, configuring Lexicon Alli Bots for automatic curation of Business Technical terms, supporting projects from migrating from on-prem to cloud, performing platform upgrades, applying patches and bug fixes, creating support and change management groups, assisting Data stewards for issues/guidance, defining security model, and enforcing security best practices. Additionally, responsibilities involve onboarding Alation platform to Asset Management, working with TQ to qualify the Alation OnPrem Cloud platforms, maintaining security/firewall rules, and performing other related tasks. The ideal candidate should have 5-12 years of experience and be available for immediate to 30 days" notice period. Join us to work in industry-leading implementations for Tier-1 clients, experience accelerated career growth and global exposure, work in a collaborative, inclusive work environment rooted in innovation, gain exposure to best-in-class automation framework, and be part of an innovation-first culture that embraces automation, AI insights, and clean data. If you know someone who fits this role perfectly, tag them and let's connect the right talent with the right opportunity. For more details, you can reach out to Santosh.M@ltimindtree.com. This position is located at PAN India LTIM locations.,
Posted 2 weeks ago
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