Google Workspace Administration | Gsuite | Slack | Zoom Jero Technologies

10.0 - 15.0 years

15 - 30 Lacs

mumbai, delhi / ncr, bengaluru

Work from Office

Strong proficiency in C#, .NET Core, and RESTful API development. Experience with asynchronous programming, concurrency control, and event-driven architecture (Pub/Sub, Kafka, etc.). Google Workspace Administration Slack Administration Zoom Administration Box Administration LDAP Administration Employee onboard / manual offboard request Slack apps Google Marketplace Slack channel share request - All mandatory Work independently on SSO integrations in OKTA Review existing runbooks and identify gaps to improve them Work independently to triage, process, resolve operational requests & take escalations from Ops team. Escalate to Ops team and Identity Engineering team for advanced support and commitments to request SLAs. Possess technical knowledge, training, and experience, consistent with high professional and industry standards and will perform the Services in a professional and workmanlike manner. Hands on experience with SaaS administration at scale. Able to work independently at triage and resolution of incoming requests of the team. Operate 24x5, US time zones friendly (US) Self-motivated and quality-driven, work professionally and collaboratively to resolve customer requests with attention to detail. Good customer service spirit, confident working on operational tasks, and interacting with non- technical users and 3rd party vendors across a wide variety of applications. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

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