Sr Associate /Manager - BPO-L&D Golden Opportunities

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for overseeing knowledge management for client accounts with a critical focus on client management. Team management and governance will be integral to the core deliverables. You should be comfortable working in all shifts as required. Your duties will include managing training deliverables and governance for assigned projects in the US and other countries. As an individual contributor, you must demonstrate the ability to lead without authority. It is crucial to maintain training and account data for projects, ensuring all team trackers are accurately maintained and up-to-date. You will be responsible for closely working with the business for any escalations, RCAs, and...

Posted 5 months ago

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Sr Associate/Manager - BPO-L&D Golden Opportunities

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for overseeing knowledge management for client accounts. Client management is a critical focus area, and team management & governance are integral parts of the core deliverables. You should be comfortable working in all shifts and managing training deliverables and governance for assigned projects in the US and other countries. As an individual contributor, you must be able to lead without authority. Your responsibilities will include maintaining training & account data for projects, ensuring all team trackers are accurately maintained and up-to-date, and working closely with the business for any escalations, RCAs, and training support. You will also be involved in do...

Posted 5 months ago

AI Match Score

Apply

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