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5.0 - 9.0 years
0 Lacs
delhi
On-site
The Analytical Product Specialist role provides technical expertise and support to customers and internal teams, focusing on India and extending to the APAC region. You will be responsible for both pre-sales and post-sales support, utilizing in-depth knowledge of Biotage analytical product lines to ensure customer satisfaction, product adoption, and business growth. You will be based in Hyderabad, Bengaluru, Mumbai, or Ahmedabad, with key responsibilities including: Technical Support: - Deliver pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. Customer Relations: - Establish strong relationships with key customers by offering tailored solutions. - Conduct product demos, seminars, and workshops. - Provide support to sales during customer visits and presentations. Sales Support: - Assist the sales team with product positioning and competitive differentiation. - Support regional sales strategies, identify new business opportunities, and offer market insights. Market Research & Feedback: - Stay updated on industry trends and competitor products. - Gather customer feedback to drive product improvements and R&D efforts. Education Qualifications & Experience: - Possess a Masters or PhD in Analytical Chemistry (PhD preferred) with a strong understanding of sample preparation and LC-MS/MS techniques. Experience: - Demonstrate proven experience in analytical workflows, with at least 5 years in technical support or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Skills: - Showcase a strong technical problem-solving ability. - Exhibit excellent communication and presentation skills. - Display willingness to travel frequently in India and APAC. Travel: - Expect frequent travel within India and occasionally across APAC. Languages: - Fluency in English is a must; proficiency in regional languages is considered a plus.,
Posted 1 week ago
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