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Incedo Inc. logo
Senior Network Escalation Engineer (TAC Support) Incedo Inc.

5.0 - 7.0 years

0 Lacs

pune, maharashtra, india

On-site

Senior Network Escalation Engineer As a Senior Network Escalation Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also, you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10's products and services. Job Description: Primary responsibility is to assist level 2 support engineering to manage, troubleshoot, and resolve highly c...

Posted 3 weeks ago

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