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Lawcloud

2 Job openings at Lawcloud
Customer Support Specialist Delhi,India 8 years None Not disclosed Remote Full Time

Company Description LawCloud is a 8 year old Belgium based legal tech company offering all-in-one workspace for lawyers & Law firms, dedicated to help them grow by working more efficiently and flexibly. The company is ambitious, innovative, and proactive in addressing the challenges of the legal sector. LawCloud provides SaaS based tailored solutions to meet the daily and evolving needs of legal professionals, emphasizing a future-focused approach. Role Description This is a full-time remote role for a Customer Support at LawCloud for Europe market. She will be responsible for providing support to clients, ensuring customer satisfaction, offering technical assistance, and utilizing analytical skills to address customer inquiries and issues effectively. Qualifications Customer Support and Technical Support skills Strong Interpersonal Skills Ability to ensure Customer Satisfaction Excellent English communication skills preferably with European accent Experience in a customer-facing role Bachelor's degree in a related field with minimum 1 year and maximum 4 years of experience The package will not be a constraint for suitable candidate. Immediate joiners will be preferred Please apply through linkedIn

Customer Support Officer delhi,india 8 years None Not disclosed Remote Full Time

Company Description Lawcloud is a 8 year old Belgium based legal tech company offering all-in-one workspace for lawyers & Law firms, dedicated to help them grow by working more efficiently and flexibly. Lawcloud provides SaaS based tailored solutions to meet the daily and evolving needs of legal professionals, emphasizing a future-focused approach. Role Description This is a full-time remote role for a Customer Support at Lawcloud for Europe market. She will be responsible for providing support to clients, ensuring customer satisfaction, offering technical assistance, and utilizing analytical skills to address customer inquiries and issues effectively. Qualifications Customer Support and Technical Support skills Strong Interpersonal Skills Ability to ensure Customer Satisfaction Excellent English communication skills Experience in a customer-facing role Bachelor's degree in a related field with minimum 1 year and maximum 4 years of experience The package will not be a constraint for suitable candidate. Immediate joiners will be preferred Please apply through linkedIn