2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Voice Coach supporting Humana, your primary responsibility will be to deliver high-quality training to individuals and teams in the BPO setting. To excel in this role, you should possess a College Graduate/Higher Secondary degree, preferably in Human Resource Management, Mass Communication, Psychology, Education, or Business Management. You should have at least 2 years of experience in the BPO industry, with a minimum of 1 year as a V&A/Pre-process trainer. Certification in Train the Trainer/TEFL/IELTS is preferred. Your proficiency in English, both oral and written (CEFR Level = C1, High B2), along with expert business and technical writing skills, will be essential for effective communication. In terms of skills, you must be well-versed in MS Office applications, particularly MS Excel, MS Word, and Microsoft PowerPoint. Experience in facilitating courses using virtual classroom platforms like WebEx, MS Teams, and blackboard is necessary. Familiarity with tools such as Articulate 360, Adobe Photoshop, and Macromedia Flash would be advantageous. Your expertise in project management and training delivery will play a crucial role in the success of training programs. You should be adept at interpreting training needs, designing effective training strategies, and managing classes efficiently. Familiarity with ADDIE and the 6Ds of Breakthrough learning will be beneficial in ensuring training effectiveness and meeting business objectives. Additionally, your analytical and problem-solving skills will be put to the test as you identify performance gaps, develop coaching plans, and recommend solutions. Proficiency in documentation and administrative tasks, including reporting information security incidents and conducting RCAs, will be required. Preferred skills for this role include training delivery, instructional design, curriculum development, coaching, innovative thinking, and strong problem-solving abilities. By leveraging your expertise in these areas, you will contribute to the continuous improvement of training programs and the overall success of the team. Join us at Sagility as a Voice Coach and make a positive impact on the training and development of BPO professionals at Humana.,

Posted 1 month ago

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Regional Sales Head Jobs On Sight International

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be responsible for selling the products and services of our company in the Gujarat region as a Regional Sales Head. This role involves traveling and interacting with others extensively. Your primary objective will be to drive sustainable financial growth by increasing sales and establishing strong relationships with clients. Your key responsibilities will include achieving regional sales operational objectives by providing regional sales information, developing and executing sales strategies, setting sales objectives through a sales plan, expanding the customer base by supporting sales representatives and maintaining relationships with key customers, identifying new customer opportunities, and fulfilling sales targets to meet organizational goals. As a Regional Sales Head, being a good negotiator with excellent communication skills, lateral thinking abilities, and strong networking skills are essential for success in this role. If you are interested in this opportunity, please send your resume to Upalakshya@jobsonsight.co.in.,

Posted 1 month ago

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Title Voice and Accent Trainer Star Secutech pvt ltd

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Voice & Accent Trainer at Star Secutech in Bangalore, you will be responsible for delivering training with a focus on voice and accent, catering to the BPO sector. With a minimum of 5 years of experience, including at least 1 year as a V&A/ Pre-process trainer, you will bring expertise in various training aspects such as delivery, needs analysis, design, and development. Your role will require strong analytical, problem-solving, coaching, and performance management skills to enhance the learning experience. The ideal candidate will possess a college graduate or higher secondary qualification, with a degree in Human Resource Management, Mass Communication, Psychology, Education, Business Management, or equivalent field. Preferred certifications include Train the Trainer, TEFL, or IELTS. Proficiency in MS Excel, MS Word, and Microsoft PowerPoint is desired for effective documentation and administrative tasks. In this role, you will design and deliver training programs, conduct needs analysis, and provide instructional support. Additionally, you will exhibit innovative thinking, critical analysis, and lateral problem-solving skills to ensure high-quality training outcomes. Your responsibilities will also involve managing performance, developing curricula, and ensuring a conducive learning environment. This full-time, permanent position offers benefits such as paid sick time, paid time off, and Provident Fund. The work schedule entails Monday to Friday night shifts in a US shift environment. Candidates with at least 1 year of experience in international voice processes are preferred. The work location is in Bangalore, Karnataka, with a preference for night shifts. If you are passionate about training and possess the required qualifications and skills, we encourage you to reach out to Vinodhini HR at 9087726632 with your updated CV. The application deadline is 31/03/2025, and the expected start date is 07/04/2025.,

Posted 2 months ago

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