Laptop & Printer Field Service Technician

Job Description

Job Summary: As a Laptop & Printer Service Engineer, you will play a crucial role in ensuring the optimal functionality and performance of laptops & Printers portable computing devices. This role requires a combination of technical expertise, problem-solving skills, and excellent customer service to diagnose and resolve hardware and software issues. You will work in a dynamic environment, collaborating with customers and colleagues to provide timely and effective solutions, making this role integral to the smooth operation of businesses and individuals who rely on Laptops & Printer for their work and personal needs. On-Site Servicing: In addition to servicing Laptop & Printer in a workshop or service centre, the Service Engineer may be required to travel to customer sites. This includes Stores, offices, or other locations where Laptops & Printers need servicing. While on-site, the engineer should maintain professionalism and adhere to safety protocols to ensure a positive customer experience. Key Responsibilities: Diagnosis and Troubleshooting: Perform in-depth analysis to identify hardware and software problems in Laptops & Printers. Utilise diagnostic tools, manuals, and your technical knowledge to pinpoint issues accurately. Repair and Maintenance: Execute repairs, replacements, and upgrades for components, including but not limited to, processors, memory, hard drives, and batteries. Ensure all repairs meet quality standards. Software Support: Install, update, and configure operating systems, drivers, and software applications. Resolve software-related issues such as malware, viruses, and system crashes. Data Backup and Recovery: Implement data backup solutions and assist customers in recovering lost or corrupted data, ensuring data privacy and security. Qualifications: A degree or diploma in computer science, electronics, or a related field is preferred. Proven experience as a Laptop or Printer service technician or a similar role in the IT industry. Proficiency in diagnosing and repairing Laptop & Printer hardware and software issues. Freshers are also welcome with knowledge in Laptop or Printer hardware replacement. Free training will be provided for interested freshers. Contact HR: Ayesha 8015322133 Mail : [email protected] Location : https://maps.app.goo.gl/BtLbPpuMrkHTCHUN7 Address: No.31 VGP Murphy Square, 2nd cross street, St.thomas mount Chennai 600016. Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance Pay: From ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have your own bike or two wheeler with license? Yes / No Willingness to travel: 100% (Required) Work Location: In person