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5.0 - 10.0 years
0 Lacs
haryana
On-site
As the Head - B2C for the leading NBFC in Gurgaon, your role will involve overseeing the B2C segment, managing P&L, optimizing the customer journey, and leading a high-performing team. You will play a crucial role in driving business growth, enhancing customer experience, and ensuring cost efficiency. Key Responsibilities: - Manage the P&L for the B2C segment - Oversee the entire customer journey from lead generation to loan disbursement - Develop strategies for digital lead generation and customer acquisition - Optimize loan conversion processes - Utilize data-driven insights to enhance customer journeys and operational efficiency - Lead and mentor a team focused on innovation and customer ...
Posted 2 days ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
The company is looking to hire a Head - B2C for a leading NBFC in Gurgaon. As the Head - B2C, you will be responsible for overseeing the B2C segment, managing P&L, optimizing the customer journey, and leading a high-performing team. Your role will be instrumental in driving business growth, improving customer experience, and ensuring cost efficiency. You will have the opportunity to work in a dynamic and collaborative environment with competitive salary packages and performance-based bonuses. Professional growth opportunities are also available for individuals who demonstrate leadership skills and a customer-first approach. Key responsibilities include managing the P&L for the B2C segment, o...
Posted 2 months ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
As a Head - B2C at our leading NBFC in Gurgaon, you will be responsible for spearheading the B2C segment, driving business growth, enhancing customer experience, and leading a high-performing team. Your role will involve managing the P&L for the B2C segment, optimizing the customer journey, developing digital lead generation strategies, and collaborating with cross-functional teams to improve operational efficiency. You will also be expected to mentor a team focused on innovation and customer satisfaction, while staying updated on market trends and competitor activities to identify growth opportunities. We offer a competitive salary with performance-based bonuses, professional growth opportu...
Posted 3 months ago
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