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Technical Care Specialist 3 Nokia

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Senior Technical Specialist, you will be responsible for providing expert-level technical support for Nokia 1830 PSS (OTN) products to ensure optimal network performance and customer satisfaction. Your role will involve diagnosing and resolving complex customer issues remotely, collaborating with global technical teams, and participating in 24x7 on-call support when necessary. You will play a key role in troubleshooting, reproducing issues in lab environments, leading root cause analysis, and contributing to system testing and performance enhancements. Your extensive knowledge of DWDM, OTN, GMPLS, and ASON will enable you to drive technical leadership, mentor junior team members, and en...

Posted 2 months ago

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