6 Lanwan Troubleshooting Jobs

As a Desktop Support Technician at Stefanini, you will be responsible for supporting IT equipment in a large corporate environment. Your role will involve providing desktop/laptop tech support for both Mac and PC systems, with expertise in Windows 7/10 operating systems. You will also be expected to support mobile devices, printers, scanners, wireless networks, VPN connections, and more. Additionally, your responsibilities will include IMAC support (Install/Move/Add/Change) for IT equipment, maintaining repairs, spare parts, and components, researching and troubleshooting technical problems, and documenting system configurations. You will be required to track and resolve customer incidents and requests using the client's ticketing tool, troubleshoot hardware and software issues for Windows devices, and handle backup, restoration, and migration of user data. Furthermore, as a part of the role, you will provide Smart Hands support for networking, server, and telecommunications technologies, offer assistance with printer and peripheral device support, manage IT assets inventory, and follow appropriate KB articles. You should be willing to work on-call and provide after-hours support as needed, potentially including executive support and various other tasks associated with deskside services. Flexibility to support clients at different locations may also be required. To succeed in this role, you should have experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware. Maintaining a positive attitude under stressful conditions, excellent communication skills, professionalism, and the ability to perform in-depth research and troubleshooting for complex technical issues are essential. You should be able to prioritize tasks, work independently, lift equipment up to 50 pounds, and be open to learning new technologies. Desired certifications include A+, Microsoft Certified Professional (MCP), ITIL Foundations, and Lean Six Sigma. Stefanini offers a dynamic work environment where you can collaborate with global teams, comprehensive benefits, professional development opportunities through Stefanini University, and more. Stefanini is known for its agility, flexibility, and innovation, driven by a flat organizational structure that promotes faster communication and decision-making. If you are looking to join a Brazilian-owned company with a focus on growth and employee development, this role might be the right fit for you.,

As a part of Stefanini, a global provider of offshore, onshore, and nearshore IT services, you will be responsible for supporting IT equipment in a large corporate environment. This includes providing desktop/laptop tech support for both Mac and PC systems running Windows 7/10 operating systems. Your role will involve supporting a variety of devices such as mobile devices, printers, scanners, wireless equipment, VPNs, etc. Additionally, you will be involved in IMAC support, which includes installing, moving, adding, and changing IT equipment. Your responsibilities will also include maintaining and repairing IT equipment, spare parts, and components, as well as researching and troubleshooting technical problems. You will need to maintain system configurations, documentations, and track customer incidents and requests through the client's ticketing tool. Troubleshooting and resolving hardware and software issues for Windows devices, as well as performing backup, restoration, and migration of user data will be part of your daily tasks. In this role, you will be expected to provide Smart Hands support for networking, server, and telecommunications technologies, as well as offer support for printers and peripheral devices. Managing inventory of IT assets, including asset auditing, and the ability to research and follow appropriate KB articles are essential aspects of this position. You should also be prepared to work on-call and provide after-hours support as needed, including potential executive support. To succeed in this role, you should have experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware. Maintaining a positive attitude under stressful conditions, excellent verbal and written communication skills, professionalism, and the ability to perform in-depth research and troubleshooting for complex technical issues are crucial. Additionally, you should be able to prioritize tasks, work with minimal supervision, lift equipment up to 50 pounds, and be willing to learn new technologies. Desired characteristics for this role include A+ Certification, Microsoft Certified Professional (MCP), ITIL Foundations, and Lean Six Sigma. You will have the opportunity to work with a global team of professionals, access comprehensive benefits, and participate in professional development programs offered by Stefanini University. Stefanini is a Brazilian privately owned company known for its agility, flexibility, and innovation. The flat organizational structure enables faster communication and decision-making processes. If you are looking for a challenging role that offers growth opportunities within a dynamic and collaborative environment, this position may be the right fit for you.,

As an experienced L1 Desktop System Administrator with 2 to 4 years of hands-on experience, you will be responsible for providing first-line technical support in end-user support, desktop/laptop troubleshooting, and basic network administration. Your key responsibilities will include onsite and remote support for desktops, laptops, printers, and mobile devices, installation, configuration, and troubleshooting of Windows OS and standard applications, as well as managing user access rights, shared folder permissions, and drive mappings. You will be expected to maintain IT inventory for end-user devices and peripherals, apply security patches, updates, and antivirus installations, troubleshoot LAN/WAN connectivity issues, perform basic switch port patching, and assist in wireless network configuration and troubleshooting. Additionally, you will be responsible for logging, tracking, and updating service requests in the ticketing system, documenting resolutions, and ensuring SLA compliance and timely issue resolution. To excel in this role, you should possess strong troubleshooting and communication skills, have familiarity with ITSM tools like Freshdesk, ServiceNow, etc., and hold a Diploma or Bachelor's degree in Computer Science, IT, or equivalent. Your technical skills should include proficiency in Windows OS installation and troubleshooting, printer & scanner setup, email configuration, antivirus and patch update handling, and basic network fundamentals. This is a Full-Time, Permanent position with a morning shift schedule and weekend availability required. The work location is in Bangalore and may involve fieldwork. A two-wheeler is needed for this role. If you meet the qualifications and have the relevant experience, we encourage you to speak with the employer at +91 9344318051 to discuss this exciting opportunity further.,

As a member of the team at SOTI, you will be provided with endless opportunities to learn new things, work with cutting-edge technologies, and contribute to making a difference in the world. SOTI is committed to offering a dynamic and engaging work environment where you can thrive professionally. You will play a crucial role in the organization by providing technical assistance and support for incoming service desk tickets, whether in person, online, or over the phone. Your responsibilities will include investigating and resolving issues reported by users, as well as communicating with specific resources to address escalated issues. It will be essential to follow up with customers to ensure that all issues have been effectively resolved. In this role, you will be expected to plan, prioritize, and organize your workload in accordance with service level agreement standards and agreed-upon objectives. Additionally, you will be responsible for installing, modifying, and repairing computer hardware and software, as well as running diagnostic programs to resolve technical problems efficiently. Furthermore, you will be involved in managing and tracking hardware requirements to ensure that the asset inventory for all offices and properties across North America/EMEA/APAC is up to date and well-maintained. You will also work towards automating processes, developing reports, and implementing ITIL best practices related to Service Desk/Helpdesk operations. It will be crucial to safeguard the company's data and information from unauthorized access and provision access requests for corporate applications within an enterprise environment. Additionally, you will provide solutions to complex IT-related challenges within the organization, attend team meetings, integrate and support new technologies as required, and adhere to IT department policies and procedures. To be successful in this role, you should possess strong customer service, problem analysis, and problem-solving skills. You should be able to prioritize and manage your workload effectively without direct supervision, as well as demonstrate experience with technology product evaluation, selection, acquisition, integration, and deployment processes. Strong project planning, organizational, and time management skills will be essential, along with the ability to handle multiple tasks simultaneously and take proactive steps in managing problems. The ideal candidate for this position will hold a Degree/Diploma in Computer Science, Information Technology, or a similar technical discipline, along with at least two years of progressive experience in IT and a strong technical background. Experience with Servers, Networks, Storage, MS SCCM products, Active Directory, Office 365 Platform, Windows 10, Mac OSX, LAN/WAN Environments, virtualization environments (Hyper V), VoIP Phone Systems, and excellent attention to detail, analytical, and troubleshooting skills will be advantageous. Additionally, certifications such as A+, Network+, Security+, MCSA, MCSE, or ITIL will be considered a plus. If you are someone with a positive can-do attitude, punctuality, the ability to work off/after hours as needed, and thrive in a high-energy environment, we encourage you to apply at SOTI today to bring your ideas to life.,

You are seeking a System & Network Support Executive with 12 years of experience in system hardware troubleshooting and basic networking to join the IT team. The perfect candidate will be proficient in managing daily system issues, network configurations, and hardware maintenance. Your responsibilities will include troubleshooting hardware problems for desktops, laptops, printers, and peripherals. You will also be responsible for installing, configuring, and maintaining operating systems (Windows/Linux) and software. Additionally, you will perform LAN/WAN troubleshooting, basic network support, monitor system performance, and ensure network availability. It will be your duty to keep track of hardware/software inventory, prepare maintenance reports, resolve user queries, and provide technical support both remotely and on-site. You will need to liaise with vendors for hardware replacements or warranty claims, set up new systems, and ensure proper functionality before deployment. In order to be considered for this role, you must possess a Diploma/Degree in Computer Science, IT, or a related field, along with 12 years of hands-on experience in system hardware troubleshooting and network support. You should have a good understanding of networking concepts such as IP addressing, DNS, DHCP, LAN/WAN, basic firewall settings, and antivirus solutions. Strong problem-solving skills, effective communication abilities, and the capacity to work independently and under pressure are essential. Preferred certifications for this position include CompTIA A+, Network+, CCNA (basic level), and MCP/MCSA. Interested candidates can share their CV at mamta.hr@maxxmann.in for this full-time job opportunity. The job provides Provident Fund benefits and requires in-person work at the specified location.,

We are seeking a highly motivated and detail-oriented individual to join our IT team as a System Administrator. As a System Administrator, you will play a crucial role in maintaining, upgrading, and managing our software, hardware, and networks to ensure smooth and efficient operation of our technology infrastructure. Your responsibilities will include providing support to end users, troubleshooting IT-related issues, and contributing to the overall success of our IT operations. Your day-to-day tasks will involve Linux OS installation, configuration, and troubleshooting, along with basic knowledge of routers, switches, firewalls, and wireless access points. A solid understanding of networking principles such as TCP/IP, DNS, DHCP, and firewall configuration will be essential. Additionally, you will be involved in network point I/O activities, hardware and software error troubleshooting, network outage diagnosis, and helpdesk support efforts to resolve desktop applications and equipment issues promptly. To excel in this role, you should possess a degree in Information Technology, Computer Science, or a related field, and have a basic understanding of networks, hardware, and software. Knowledge of operating systems like Windows, Linux, and macOS will be advantageous. Strong problem-solving, analytical, communication, and interpersonal skills are essential, along with the ability to work effectively in a team and manage multiple tasks efficiently. This is a full-time, permanent position with benefits such as paid sick time, Provident Fund, and a performance bonus. The work schedule is on a day shift from Monday to Friday with morning shifts and weekend availability. The work location is in person, and the application deadline is 10/03/2025.,