Showroom Floor Experience Manager Synergy Resource Solutions

4.0 - 8.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are looking for a Showroom Floor Experience Manager to join a leading multi-brand premium retail company specializing in eyewear, with 7 retail stores in prime locations in Ahmedabad. As the Showroom Floor Experience Manager, you will be responsible for overseeing the operations and customer experience at the showroom. This role requires a candidate with 4-7 years of experience in customer service, preferably in the retail or hospitality industry. Your main responsibilities will include supervising the showroom operations, maintaining cleanliness and display arrangements, managing shop supplies and petty expenses, and preparing various reports related to sales, accounts, and attendance. You will also lead a team of staff members, ensuring proper rotation, grooming standards, conflict management, and team building activities. In terms of customer relations, you will be responsible for welcoming and guiding customers, addressing complaints, utilizing client history to enhance their experience, and seeking feedback through Google reviews. You should be proficient in English, Hindi, and Gujarati, and have excellent presentation skills. This role does not involve sales targets and requires standing for extended periods. If you meet these requirements and have strong communication skills in multiple languages, a presentable appearance, and the ability to engage with customers effectively, we invite you to share your updated resume detailing your current salary, expectations, and notice period. Join our team and contribute to delivering exceptional customer experiences at our premium retail showrooms in Ahmedabad.,

Posted 2 weeks ago

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Client Relationship Coordinator ASE Group

0.0 - 3.0 years

0 Lacs

vadodara, gujarat

On-site

You will be responsible for responding to inbound inquiries via phone, email, and chat, and directing them to the appropriate sales representative. Additionally, you will schedule and coordinate meetings, calls, and demos between sales representatives and potential customers. Managing customer accounts, maintaining accurate records, and providing regular updates to sales representatives will also be part of your role. You will be expected to create and maintain sales documents such as proposals and contracts, as well as collaborate with marketing to support lead generation efforts. Providing exceptional customer service to existing and potential customers is crucial. It is important to stay up-to-date on industry trends and product knowledge to provide relevant insights to customers and sales representatives. Your responsibilities will also include responding to customer inquiries, providing product and service information, and resolving customer issues in a timely and professional manner. Furthermore, you will need to follow up on customer inquiries and resolve issues according to company policies and procedures regarding customer service, privacy, and security. Desired Skills and Competencies: - Excellent communication and interpersonal skills - Good computer skills and proficiency in using Microsoft Office - Ability to work independently and as part of a team - Fluency in languages such as Hindi, Gujarati, and English is an added advantage - Ability to handle multiple tasks and prioritize work effectively - Highly organized with strong attention to detail This is a Full-Time Administration job located in Vadodara. The desired qualification for this position is Any Graduate, and the desired experience is 0-1 years.,

Posted 1 month ago

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