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A.P. Moller - Maersk logo
Specialist - German - Ocean Disputes A.P. Moller - Maersk

3.0 - 7.0 years

0 Lacs

thane, all india

On-site

As a Customer Dispute Resolution Specialist at our company, your role involves resolving customer disputes related to invoiced billed to the customer. You will be responsible for understanding the root cause of the disputes and assisting in fixing the issues in the upstream process. Here are the key responsibilities you will be handling: - Analyze disputes received based on the allocated targets - Understand the reasons for customer disputes - Investigate the upstream processes to gather relevant data and understand the shipment history - Evaluate the case and make decisions on accepting, clarifying, or rejecting the dispute - Collaborate with relevant coordinators for additional information...

Posted 3 weeks ago

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