1 Language Assessments Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

KocharTech logo
Quality Auditor KocharTech

2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a Call Quality Analyst, your primary responsibility will be to monitor and analyze customer service calls to ensure adherence to company standards for quality and customer satisfaction. This will involve listening to recorded calls, identifying areas for improvement, documenting call behaviors, and providing constructive feedback to customer service agents. You will be reporting to the AM/Manager and will be responsible for call auditing and analysis. By performing call monitoring, you will be able to identify errors and best practices on calls, document call behaviors, and offer appropriate feedback to the customer service agents. It is essential to apply the 80:20 rules while giving fee...

Posted 3 months ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies