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6.0 - 11.0 years
15 - 20 Lacs
Chennai
Work from Office
Network Data Lan ,WAN ,Wireless Lan,Wire WAN, F5, DNS
Posted 2 months ago
1 - 6 years
0 - 3 Lacs
Bhiwadi, Alwar
Work from Office
Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% travelling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.
Posted 2 months ago
6 - 7 years
5 - 15 Lacs
Bengaluru
Work from Office
L2 Level Engineer - Bengaluru Scope of Work for Engineer: Technical Support on Desktops & Laptops, L2 Support for Server, Firewall & Cloud. Main responsibilities of the role: Responsible for managing incoming fault tickets and installation of new PC's and peripherals. Acts as a point of contact between the Client, Vendors and security teams to resolve desktop/laptop problems. Implements operational support standards and procedures related to change management, performance management and security. Ability to manage Customers/end users while resolving Operating System, application and network connectivity problems. Keeps himself/herself updated on emerging operational support technologies and industry trends - specifically M365, Windows OS (Server 2022 and Win 10/11), MS InTune, Antivirus or Antimalware Be flexible to perform after hours work and perform on call support as required. Work in a combined role of network management, support and IT projects. This is a 1st level support role both in person and over the phone or Remote connectivity Be involved in upgrade projects and be flexible while working in a growing and developing environment. Excellent troubleshooting skills on the technologies implemented and must be willing to learn /adapt in a fast-paced environment. Skills required: Approximately 6 - 7 years of working experience in a support role in Windows environment. Should have worked in a MNC company with more than 500+ User Base and have the capability to understand Latest Technical and Dynamic Environments. Experience in supporting Microsoft Platforms and Linux Desktops. Strong Understanding of networking (LAN / WAN technologies) and TCP/IP. Strong hardware skills on PCs, laptops and printers. Ability to resolve issues and handle conflicting priorities in a dynamic work environment. Customer centric and a team player. • Strong written and verbal communication skills. Strong documentation skills. MINIMUM QUALIFICATIONS: Education: Bachelors degree in information technology or related field. Diploma holders with exceptional technical skills are also fine. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:
Posted 2 months ago
5 - 6 years
4 - 5 Lacs
Noida
Work from Office
Key Responsibilities: 1. IT Support & Troubleshooting Provide first-level support for hardware, software, network, and printer issues. Troubleshoot and resolve user queries related to desktops, laptops, and email access. Coordinate with senior engineers for escalation and resolution of complex issues. 2. Network & Infrastructure Support Assist in the configuration and monitoring of routers, switches, and access points. Support LAN/WAN connectivity and basic network health checks. Help maintain network cabling and patching in server/network rooms. 3. System Administration Assist in user creation, password resets, and group assignments in Active Directory. Support operating system installation, patching, and application deployments. Monitor antivirus (e.g., Seqrite) status and update logs across endpoints. 4. Asset & Inventory Management Maintain records of IT hardware and software assets. Coordinate installation, movement, or replacement of IT equipment. 5. Documentation Maintain logs of issues, resolutions, and daily activities. Document basic SOPs and FAQs for internal use. Required Skills: Basic knowledge of Windows OS, networking concepts, and hardware troubleshooting. Familiarity with Active Directory, IP addressing, and endpoint security tools. Understanding of LAN, WAN, DHCP, DNS, and Wi-Fi configuration is a plus. Good communication and problem-solving abilities.
Posted 2 months ago
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