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4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Responsibilities: Attend all the Tickets forwarded by Service Desk. Taking follow up with engineer of daily basis work. Ensure Tickets are resolved within SLA agreed with WNS.Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution. Asset Inventory management. Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.) Active Directory User Administration.Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation.Providing daily support for printers and Scanner. Re-image the system using SCCM Managing and configuring the IP Phones and PSTN Phones.To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records. LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop. Troubleshooting of hardware and O/S, Software Installation.Basic Networking & Data sharing TCP/IP Configuration, Internet MaintenanceUser Profiles Backup and Restore. Sharing folder, sharing device & Printer.Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing. Provide accurate shift handovers and email communication to the respective Managers.Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility. Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.Experience in Handling International ClientsProviding End User Support process. Participation in IT/InfoSec audit related activities, which will be as per audit standards. Excellent communication skillsTiming -24*7 RotationalCoordination with client on IT requirements Provide L1/L2 support to usersEnsure Service Levels are consistently met with continuous improvement. Daily monitoring of tickets across locations. Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups - Ramp down.Pro Active - Inventory management, EPO Compliance, SCCM Compliance.Ensure right skill resource availability across locations.
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Kochi
Work from Office
Hiring System Administrator (Fresher/Experienced) Manage & secure IT infra, Troubleshoot systems & networks, Support end-users, Handle firewall/VPN, Optimize systems. Join a dynamic team & drive IT efficiency. Health insurance Provident fund Annual bonus
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
2.0 - 4.0 years
6 - 10 Lacs
Mumbai
Work from Office
locationsMUMBAI, IND time typeFull time posted onPosted 11 Days Ago job requisition idR1147532 . TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current. EDUCATION & WORK HISTORY: Minimum qualificationHSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical, voice-based process will be given priority. COMMUNICATION SKILLS: High proficiency in English grammar, vocabulary, and sentence structure. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice, and confident tone. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker. OTHER ESSENTIAL SKILLS: Telephone etiquette - basic call handling skills. Customer service skills (persuasion, empathy, helpfulness & positive attitude). Good business communication skills (e-mail). Offers of employment are conditional upon passage of screening criteria applicable to the job.
Posted 1 week ago
2.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hiring for International voice ( Technical Support ) For Noida Salary up-to- 5 LPA + Variables Good Communication skills Any Grad/PG with 2 Yrs exp In International technical Voice Support Call @ WhatsApp- Vishakha -8287990567 / Shubhani - 8595849767
Posted 1 week ago
15.0 - 22.0 years
50 - 55 Lacs
Mumbai
Hybrid
Role & responsibilities Member of the global network engineer team ensuring the stability, security, and performance of the global network infrastructure including manufacturing plants, offices, data centers, and Cloud. Technical lead and mentor in a team of network engineers. This position is part of a 24x7 global team with peers in the Mumbai, US and UK. Design, implement, and maintain network infrastructure Execute and provide consultation to projects and initiatives Product lifecycle management of network hardware and software Prepare and execute product roadmap and strategy Provide technical expertise in POC / RFP and transformation projects to meet evolving business requirements Troubleshoot and resolve complex network issues Ensure network security and compliance Contribute to network automation, Infrastructure as Code and software defined network transformations Participate in on-call support coverage and periodic network upgrades on nights and weekends Collaborate with other IT teams Develop and maintain network documentation Preferred candidate profile 15 years of experience in network engineering Strong understanding of routing protocols (e.g., BGP, OSPF), switching, wireless and SDWAN technologies and network security concepts Experience with Cisco and HPE Aruba network product suite Experience in leading and executing network projects Experience in product lifecycle, roadmap and strategy management Experience with network monitoring and troubleshooting tools (e.g., INMON, Zabbix, packet capture) Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills
Posted 1 week ago
2.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
Job ID: 200292 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like We are seeking a skilled and experienced System Administrator to manage and maintain our enterprise IT infrastructure. The ideal candidate will have deep expertise in Windows and iOS systems administration, network troubleshooting, and Cisco firewall management. Proficiency in PowerShell and Python scripting is a strong advantage . All you need is... Administer and maintain Windows Server and macOS/iOS environments. Perform system upgrades, patch management, and performance tuning. Troubleshoot and resolve network issues, including LAN/WAN, DNS, DHCP, and VPN. Configure, monitor, and maintain Cisco firewalls, routers, and switches. Implement and manage Active Directory, Group Policies, and Exchange/Office 365. Ensure system security. Why you will love this job: Administer and manage Azure Entra ID, RBAC, and Intune Management. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Posted 1 week ago
3.0 - 7.0 years
25 - 27 Lacs
Pune
Hybrid
Required Zscaler Certifications (any of these in Administrator Certification): Zero Trust Certified Associate (ZTCA) Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Zscaler Digital Experience (ZDX)
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Hiring! - Voice & Non-Voice Technical Support (Hindi + English); ;work from office;Hyderabd,ctc upto3.8lpa Are you passionate about technology and love helping people? We're expanding our team and looking for Technical Support Executives for Voice and Non-Voice processes. BPO industry. Flexible to work from office day shifts Salary 2.8lpa to 3.8lpa Freshers Welcome *Skills* : Provide L1-level technical support for end users Troubleshoot issues related to LAN, WAN, desktop systems, and basic networking Handle customer queries via voice or chat/email support Offer product-specific support (especially HP products printers, laptops, desktops, etc.) Ensure first-time resolution with a customer-first attitude *Requirements:* Must be fluent in Hindi and English Strong knowledge of: LAN/WAN troubleshooting Desktop Support & L1 Technical Support HP Products Excellent problem-solving and communication skills Prior experience in a technical support role preferred Interested Candidates Can Reach Out To Below: Contact HR Bhavani: WhatsApp: 9059145980 Email: bhavanip.axis@gmail.com Join a growing tech-support team that values skills, service, and growth. Help us deliver world-class support while building your career in IT
Posted 1 week ago
3.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
tion"> The Cloud Operations Engineer, Cloud Services assists in the support, and management of the software components of the Tungsten Automation Corporation Cloud Solutions technology stack. Engineers are expected to provide first-class system operation and support to the Tungsten Automation Corporation Software cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners. Key Responsibility: Specific responsibilities include, but are not limited to, the following: Application operation Duties Attend to escalations from 2 nd line Support where combined technical understanding, platform, process and application knowledge is needed. Technical Application and Customer deployment Cloud Platform operations Monitor system status, activity, performance metrics and capacity Participate in weekly on call rotation Maintain current system patches and updates Be first line of contact for daily operations towards our vendors Maintain up-to-date records of all system assets and licenses Manage storage volumes and resources effectively Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides Required Experience This position requires the following education and experience: Working experience with either AWS or Azure or both Working experience with Linux and or Windows Server Information Technology-related college degree or equivalent work experience; Experience with SQL Server; Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations Strong technical, analytical, and problem-solving skills; Excellent written, verbal, and organizational skills; Troubleshoot issues expediently; Work collaboratively as part of the Cloud team; Escalate support with outside consultants/vendors when necessary; Transfer technical knowledge to other team members; Prioritize and manage multiple tasks while remaining detail-oriented; Communicate, in writing and orally, in a professional fashion Accurately and professionally document all work. Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer, M/F/D/V While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG.
Posted 1 week ago
6.0 - 10.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Network Support Engineer- VOIP | Vitel Global Get Complete Job Description Network Support Engineer- VOIP Hyderabad, Telangana | 2025-06-04 Experience : 0.6-3 years Shift Type : Night shift Qualification : Graduate Location : Hyderabad, Telangana Mode of Operation : Work From Office Number of Openings : 2 Job Description : Working days: 5 days per week Mode: WFO About Vitel Global Communications Pvt Ltd: Vitel Global Communications is a leading provider of VoIP (Voice over Internet Protocol) services, delivering high-quality communication solutions to businesses and individuals worldwide. We are committed to providing cost-effective, scalable, and reliable services, ensuring that our clients stay connected with their teams and customers across the globe. As part of our expansion, we are seeking a dynamic and results-drivenTechnical support engineer to join our team at our Hyderabad office. Roles & Responsibilities : Provide technical support for VoIP-related issues through phone calls and emails. Diagnose and resolve VoIP problems, including call quality issues, connectivity problems, and configuration errors. Assist customers with the setup, configuration, and maintenance of VoIP systems. Monitor and maintain VoIP infrastructure to ensure optimal performance and uptime. Collaborate with internal teams to escalate and resolve complex technical issues. Document and track customer interactions and technical issues in the support ticketing system. Conduct regular system checks and preventative maintenance to avoid service interruptions. Stay up-to-date with the latest VoIP technologies, trends, and best practices. Provide training and guidance to customers on VoIP system usage and features. Required Key Skills : CCNA Voice / CCNP Collaboration, TCP/IP, routers, switches, firewalls, SIP, RTP, H.323,LAN,WAN,VOIP, Troubleshooting, Networking. Select the Slot * Please enter a Date 3:00 PM EST 4:00 PM EST Please Check One Slot Please enter a company name No. of Users * Please Enter No.of Users Please Enter Name Please Enter Valid Email Business Phone No. * Please Enter Phone numbers Where did you hear about us? * Please Select Option By providing your phone number, you agree to receive a text message from Vitelglobal. Message and data rates may apply. Message frequency varies.
Posted 1 week ago
3.0 - 5.0 years
3 - 6 Lacs
Vadodara
Work from Office
Your responsibilities Ensuring network connectivity of all servers, workstations, telephonic equipment and other virtual network appliances. Implement, configure and operate Zscaler solutions as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Here, our mission is to ensure a seamless integration of Zscaler solutions with existing network infrastructure and security policies. Management of Network Asset Management, including inventory and related documentation and technical specifications information. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Participating in managing all network security solutions. Your background University degree in Computer Science and 3-5+ years of equivalent work experience. Proven experience in LAN, WAN, WLAN, and WLAN, Routing, Switching and Network operations. Strong hands-on technical knowledge of network and PC operating systems. Hands on experience on network devices as Cisco Catalyst Switches/Cisco WLC controller/Zscaler or similar products and their integration with other well-known security systems. Strong interpersonal, written, and oral communication skills in English SDWAN or Zscaler Certifications Proven experience with network capacity planning, network security principles, and general network management best practices. Experience in advanced switching, routing, VRF, IPSec VPN. Your benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com . Accelleron Data Privacy Statement: accelleron.com / privacy-notice / candidate
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Job Description GENERAL SUMMARY State the main purpose(s) of the job in the organization. What is the general level of responsibility? Network Engineer will be responsible for day-to-day operations/alerts/events. Person should have deep understanding of ITIL & technical processes and ensure adherence to it. Person will be responsible for working with different cross functional teams to onboard new transitions & processes or improving the existing ones. This role requires specialized technical skills in Windows/Linux/Monitoring tools/Network/Database to handle technical escalations. Person will be responsible for managing functional escalations and will be working as representative of NOC function. COMPETENCIES Drive for Results Innovation & Agility Leading & Enabling Change Building Effective Partnerships Developing Self & Others . Band: Band 5 Band Description: Complex Processor; understands complex processes and takes initiative to improve them. Generally under general supervision to direction. Strong knowledge and application of techniques, procedures, standards, and policies. Band Competencies: Manages time and competing priorities to complete assignments, applies learning to solve problems in new ways, understands and supports change, supports and collaborates with others; open to diverse views, develops self and supports team learning. (Please refer to the for a more detailed description) PRINCIPAL RESPONSIBILITIES State the primary responsibilities of the role and the primary tasks for each function. Working as NOC Engineer in 24x7 support, monitoring of day to day operations/alerts/events, ensuring process adherence. Providing overall guidance and supervision to the team. 30% Leading technical transitions & getting required technical upskilling. Managing technical/functional escalations and coming up with the resolution. Acting as process owner of Level 2 Support & Event management and liaison with other service management processes 30% Identifying gaps and improvement areas. Formulate and implement corrective measures. Organize and prioritize workload. Imbibing new ideas & suggestions for overall growth/improvement of process 15% Maintaining documentation of new technical transitions/processes and ensuring the knowledge transfer to the team 10% To prepare management reports & dashboards to track the critical KPIs 10% Perform other duties, as assigned. 5% TOTAL 100% MINIMUM REQUIREMENTS EDUCATION: Bachelors FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): ITIL, CCNA KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Strong experience of Palo Alto Firewall installation, management & support on prem as well as in cloud like AWS, Azure along with Global Protect VPN Strong Working knowledge of Routing protocol like BGP, OSPF, EIGRP, VRF and Switching technologies like LACP, STP, Trucking, VPC, dot1x Working knowledge on Cisco SDWAN Good knowledge of Cisco ISE, Posturing and Meraki Wireless Good Knowledge of Cisco Umbrella Good Understanding of Cloud (Azure, AWS) networking Work with Security team to fix vulnerabilities identified in network devices. Facilitate investigation of complex technical issues. Identify and escalate issues and work with vendors till issue closure, provide RCA. Monitor instructions received or sent via internal monitoring system. Perform health checks, system connectivity, consistency, and data integrity. Understanding of Datacenter architecture, Network links LAN/WAN, routers, switches & interfaces Virtualization, Windows & Storage. Consistent track record in bringing in innovative ideas and its implementation to improve the overall effectiveness of NOC. Good Experience of ITIL Processes i.e. Incident/Problem/Change/Event Management Advanced proficiency with MS Office Tools, Visio, Service Now, Reporting Good communication & interpersonal skills. Standout Colleague & self-motivating. Skill Set Tools: Palo Alto, Cisco routing & switching, F5 Load balancers, Avaya, SolarWinds, CA APM, Splunk, ExtraHop, Nagios, Basic OS understanding. PREFERRED QUALIFICATIONS EDUCATION: Bachelors FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): CCNA, CCNP, Palo Alto Certified, ITIL. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Expert level experience of Palo Alto Firewall installation & management. Monitoring tools experience like Datadog, Thousand Eye, Cacti, Solarwinds, Splunk, Extrahop, Nagios. Working experience of Cloud networking services i.e. AWS, Azure Good background in IT Infrastructure & Datacenter Services with an emphasis on networking & downtime analysis. Automation & scripting experience. A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a manager s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Responsibilities A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a manager s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Position Status Full time Share Job Explore Nearby the Office Success Profile No matter the role, our most successful team members embody a winning combination of these qualities. Drive for Results Innovation and Agility Leading and Enabling Change Building Effective Partnerships Developing Self and Others Our Values In Action Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact. The Encore Promise The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people s feedback and is rooted in real experiences of people working at Encore. Inclusion and Belonging We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work. Improving Our Communities Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere. We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture. Jaison Thomas, Midland Credit Management Managing Director, India Managing Director, India Life At MCM Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success. Celebrating Our Achievements Great Place to Work Certified 2024-2025 India Silver Employer for LGBT+ Inclusion 2024 AVTAR - Best Companies for Women 2024 - India The Economic Times - Best Organisations for Women 2024 AVTAR - Most Inclusive Companies Index 2024 - India Best CSR Project of the Year & Innovation in CSR Practices
Posted 1 week ago
4.0 - 6.0 years
3 - 7 Lacs
Pune
Work from Office
1. Requirement Analysis, Design & Development. 2. Verification & Validation. 3. Integration & Field testing. 4. Reviews & Reporting. 5. Design Documentation. Skills Required: 1. 8/16 bit Microcontroller based development. 2. Product Development life cycle. 3. Knowledge of RS232 , LAN , CAN , SPI , I2C , preparation of wiring diagrams. 4. Development of Electromechanical system,special purpose machines is preferred 5. Integration & Testing. BE/B.Tech- Electronics/Electromechanical.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1681_JOB Date Opened 23/12/2022 Industry Technology Job Type Work Experience 3-5 years Job Title Firmware and Network Engineer City Mumbai Province Maharashtra Country India Postal Code 400001 Number of Positions 4 2 years hands-on experience in OpenWRT development and support. 3 years experience in C/C++ development. Hands on experience in Linux systems. 2 years experience in Git. Hands-on experience in OpenWRT build system and toolchain. Hands-on experience in commercial/opensource Wireless Access Controllers. Thorough understanding on L2, L3 & L4 Networking Layers. Familiar with 802.11 standards. Knowledge in ONU/ONT and OLT check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
8.0 - 10.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Job Information Job Opening ID ZR_1829_JOB Date Opened 03/04/2023 Industry Technology Job Type Work Experience 8-10 years Job Title Horizon View Administrator. City Bangalore Province Karnataka Country India Postal Code 560001 Number of Positions 10 Proven experience with VMware Enterprise Products. EUC Horizon Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator. Must have 8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration. Must have Microsoft Azure administration. Mist have Amazon Administration Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere. Must have Microsoft MCSA Must have Cloud technology exposure to Microsoft Azure, Amazon Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere. Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions. Experience in HA engineering for architecture on VMware, DRS cluster environment. Good knowledge on the Connection servers and troubleshooting user level issues. Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration. Perform root cause analysis. TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc. Good Windows Server Administration and troubleshooting Skills. Good hands-on skills in Hyperconverged infrastructure Nice to have ITIL Certification v2 or v3. Need to work in US shifts. Need to work on 24 x 7 availability and working on shifts. Working experience on the Ticketing tool. Must have hands on deployment of Horizon infrastructure in large environment. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
3.0 - 8.0 years
4 - 7 Lacs
Navi Mumbai
Work from Office
Title Our global corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Systems Engineer to join our Information Technology team in Mumbai. This position will work in a Global team to accomplish tasks and projects that are instrumental to the company’s continued success. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities The list below are some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. On-premise servers running Microsoft technologies such as: SharePoint Microsoft Teams Exchange IIS Web Servers SQL Server Active Directory (DNS, DHCP, Group Policy, etc.) System Center Azure Infrastructure and Applications, including Office 365 technologies (such as Exchange, SharePoint, etc.); VMWare infrastructure in both Cincinnati as well as in our International datacenters; Storage network both onsite and globally using EMC and Pure; Backup operations using Commvault; SDWAN with Silver Peak; Traditional Windows Server administration; Dell and CISCO Server hardware; and Familiarity with basic networking (LAN/WAN) is a plus. Qualifications Bachelor's degree in Information Systems or a combination of equivalent certifications, education, and experience; 3+ years of experience working in a large infrastructure (2200+ users, 1000+ servers and devices); Experience with current Microsoft applications and operating systems is a necessity; and Ability to communicate effectively with peers, end users, and management Previous employment in a highly regulated industry such as healthcare or financial is a plus! People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 week ago
8.0 - 12.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Coordinate the planning, approval, and implementation of Network changes globally, aligning with ITIL and internal governance standards. Review change requests for completeness, compliance, and risk, ensuring that high-risk or critical changes are appropriately escalated. Facilitate and document Change Advisory Board (CAB) meetings across multiple time zones. Maintain and communicate the Forward Schedule of Changes and Global Change Calendar, aligning with maintenance windows and business event blackouts. Ensure robust pre-implementation planning, post-change validation, and PIRs for significant changes. Liaise with global teams (network, server, cloud, security) to ensure consistent execution and documentation of change activities. Work closely with Risk, Audit, and Compliance teams to prepare change evidence and reports for internal and external audits. Design and deliver comprehensive change management reports, including KPIs, success/failure rates, emergency changes, and change velocity. Requirements To be successful in this role, you should meet the following requirements: Bachelor s degree in information technology, Computer Science, or related field. Minimum 8-12 years of experience in IT infrastructure and change management, preferably in the banking or financial services sector. Evidence of having conceptual knowledge of networking technologies like LAN, WAN, Wi-Fi Strong working knowledge of ITIL processes; ITIL Foundation certification required. Experience with global ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. Advanced skills in Excel and reporting tools such as Power BI, Tableau, or Qlik. Background of working with the Agile methodology and associated tool sets Jira, Confluence, Service NOW etc Flexible working is essential as the team will be geographically dispersed
Posted 1 week ago
10.0 - 17.0 years
20 - 35 Lacs
Hyderabad, Navi Mumbai, Mumbai (All Areas)
Hybrid
Responsibilities Provide technical expertise to assess the customers requirements, architect the most suitable techno-commercial solutions, and assisting the Sales with the development of proposals, quotations, and presentations. Accountable for technical validation of solution(s) proposed to customers, including liaising with Delivery teams including Implementation and Operations teams. Responsible for high-level and low-level design activities, including best practice recommendations on technologies and vendors. Work with the wider Business Unit to assist on opportunities which fall outside primary responsibilities where required. Technical responsibilities include product/platform selection and sizing, solution design, multi-vendor integration and to facilitate product demonstrations and customer proof of concept engagements. Work with different OEMs and its engineering teams to validate the solution. Prepare and present to Solution Validation Committee for the sign-off Prepare and finalize complete cost with the help of tools. Ensure all costs are captured, including external costs collected through Sourcing and Vendors Work with Account Manager to prepare a business case, and present to Deal Approval Committee for the go-ahead. Effectively articulate the solution in proposals and presentations for customer Present to the customer, be part of negotiations and closures. Graduate in Engineer or equivalent Recognized certifications such as CCIE, CCDP or equivalent in Software defined solution like SDWAN, SDN, SDDC etc.. Should have hands-on experience in technology delivery before embarking on solution design and architecting roles. Should have at least 5 years of experience in SDN, SDWAN, EN Routing & Switching, Wireless LAN and DC switching/ACI with hands-on experience. Design Cisco Routing & Switching, SDA, SD-WAN, ACI, Data Center Switching and Mobility solutions in the Networking domain. Supporting other key OEMs like Aruba, Juniper, etc. Knowledge of CCW/similar tools. Mandatory knowledge of DNA Licensing as well as DNA architecture. Designing Campus Infrastructure solutions, indoor/ outdoor WiFi solutions Knowledge of Cat 9K, 6500, 4500, 29xx, 9200, 9300, 9500, 9600, 8000 and Nexus switching portfolio with experience of having configuration and troubleshooting done Routing protocols: OSPF, BGP, EIGRP, ISIS, QOS, VOIP Technology: SDLAN, SDWAN, SDWAN, NFV, VNF, Openstack, SASE, Controller. Working on SDx Innovation technologies while developing excellent rapport with the other SDx architects in the community Should be able to work on connectivity solution and other XaaS-based solutions from other Orange Bus. Preference of having experience in scripting tools like Python, Ruby, Perl.
Posted 1 week ago
4.0 - 9.0 years
10 - 20 Lacs
Hyderabad, Navi Mumbai, Mumbai (All Areas)
Hybrid
Responsibilities Provide technical expertise to assess the customers requirements, architect the most suitable techno-commercial solutions, and assisting the Sales with the development of proposals, quotations, and presentations. Accountable for technical validation of solution(s) proposed to customers, including liaising with Delivery teams including Implementation and Operations teams. Responsible for high-level and low-level design activities, including best practice recommendations on technologies and vendors. Work with the wider Business Unit to assist on opportunities which fall outside primary responsibilities where required. Technical responsibilities include product/platform selection and sizing, solution design, multi-vendor integration and to facilitate product demonstrations and customer proof of concept engagements. Work with different OEMs and its engineering teams to validate the solution. Prepare and present to Solution Validation Committee for the sign-off Prepare and finalize complete cost with the help of tools. Ensure all costs are captured, including external costs collected through Sourcing and Vendors Work with Account Manager to prepare a business case, and present to Deal Approval Committee for the go-ahead. Effectively articulate the solution in proposals and presentations for customer Present to the customer, be part of negotiations and closures. Graduate in Engineer or equivalent Recognized certifications such as CCIE, CCDP or equivalent in Software defined solution like SDWAN, SDN, SDDC etc.. Should have hands-on experience in technology delivery before embarking on solution design and architecting roles. Should have at least 5 years of experience in SDN, SDWAN, EN Routing & Switching, Wireless LAN and DC switching/ACI with hands-on experience. Design Cisco Routing & Switching, SDA, SD-WAN, ACI, Data Center Switching and Mobility solutions in the Networking domain. Supporting other key OEMs like Aruba, Juniper, etc. Knowledge of CCW/similar tools. Mandatory knowledge of DNA Licensing as well as DNA architecture. Designing Campus Infrastructure solutions, indoor/ outdoor WiFi solutions Knowledge of Cat 9K, 6500, 4500, 29xx, 9200, 9300, 9500, 9600, 8000 and Nexus switching portfolio with experience of having configuration and troubleshooting done Routing protocols: OSPF, BGP, EIGRP, ISIS, QOS, VOIP Technology: SDLAN, SDWAN, SDWAN, NFV, VNF, Openstack, SASE, Controller. Working on SDx Innovation technologies while developing excellent rapport with the other SDx architects in the community Should be able to work on connectivity solution and other XaaS-based solutions from other Orange Bus. Preference of having experience in scripting tools like Python, Ruby, Perl.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 years Language - Ability: English - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Proven experience in achieving targets against budget Team Building - Ability to coach, connect and motivate team members Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making Ability to work with basic quality tool like RCA, CAPA, pareto, box plots etc. Ability to establish facts and develop conclusions and recommendations following detailed assessment and analysis Ability to make, communicate and deploy decisions related to people and processes and to control, monitor and evaluate the effectiveness of the decisions implemented Ability to make tough and timely decisions on task and people International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Communicate with client customers via voice to help resolve the issues being faced Access the company's internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments Adapts effectively to changing plans and priorities Is able to follow a collaborative approach with people at different levels or working style Demonstrates ownership for goals. Drives himself and others to achieve desired results. Reviews and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Coordinate with supervisor and manager to provide day to day insights Share with supervisor and manager performance trends of the team and agree on next steps Handling customer escalations or providing resolutions which require higher level of authorization Qualifications Any Graduation
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Meraki SDWAN/VeloCloud SDWAN/Wireless/Routing and SwitchingGood To Have Skills: F5 load balancer, Zscaler, firewall.Job Requirements:Key Responsibilities:1.Provide L2/L3 support day to day operational incidents. 2.Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Troubleshooting SDWAN products issues and WAN Link issues. 3.Understanding of VeloCloud SDWAN and Meraki SDWAN Product architecture and concepts needed support SD-WAN solution in production. 4.Timely Escalation of open Incidents internally & to respective service providers. 5.Configuration and troubleshooting of edge devices at remote site. 6.Configure and troubleshooting foundational data and control Policies, Application Profiles in Cisco SD-WAN products. 7.Provides timely updates to customers/team members. 8.Incident communication and notification for high priority incidents (P1 P2) 9.Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. 10.operations experience of LAN, WAN, SDWAN Infrastructure. 11.Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) 12.Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. 13.Experience in troubleshooting any of the SD-WAN product specially VMWARE Velo cloud Silver peak mentioned in Job Summary . 14.Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company's bottom line. 15.Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. 16.Thorough Knowledge SD-WAN Edge devices, routing and communication protocols. Technical Experience:1.At least 2 - 8 years' experience VeloCloud and Meraki SD-WAN. 2.In-depth working experience in managing Cisco Routers & Switches 3.Good to have working experience in managing Reverbed Steel head WAN optimizer4.Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption.5.Knowledge of routing protocol like BGP, OSPF and EIGRP.6.Experience with Wireshark packet analyzers Professional Attributes:1.Good Communication skills.2.Ability to work independently and as a member of a team 3.Service Operations Delivery experience 4.Flexible to work in 24x7 environment5.should have knowledge of SLAs OLAs and KPIs6.Team player who also works well independently self-motivated Educational Qualification:Graduation. Additional Information:Certifications in Cisco SD-WAN, CCNP or any other relevant certifications. Qualifications 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Monitor network,server,application health,performance across manufacturing sites using various tools &systems Guide& mentor to junior IT Operations analysts in resolve complex issues Influence &contribute to the development of the monitoring strategy Required Candidate profile Exp in network & system monitoring & troubleshooting, network protocols,hardware, software Exp in a manufacturing environment Exp in automation& Python Familiarity with ITIL processes &best practices
Posted 1 week ago
6.0 - 9.0 years
9 - 16 Lacs
Vadodara
Hybrid
We are looking for a skilled and proactive Network Security Engineer to join our Global Infrastructure team. You will be part of the Cloud Operations Team in our Delivery Center in Vadodara. In this role, you will be responsible for implementing, supporting, and optimizing Network Services such as Firewall, Zscaler and Azure Networking in coordination with our Architectural team. You will play a key part in ensuring the stability, security, and performance of our Network Security Environment, will work closely with internal teams and external partners. Your responsibilities Maintain in-depth knowledge of companys strategic business plans Supporting in Network Monitoring activity in cooperation with Cloud operation, Security Proposing improvements for easier management and higher effectiveness of network operations. Supporting to implementing new network-related standards. Supporting the implementation of complex network changes in Firewall, Zscaler Perform day to day activity in cloud network appliances firewall and Zscaler Configuring networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Ensuring network connectivity of all servers, other virtual network appliances. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Your background University degree in Computer Science and 4+ years of equivalent work experience. Proven experience in Palo Alto Firewall and Network operation. Proven experience in Zscaler operation (Zscaler Private Access, Zscaler Internet Access, ZIA, Zscaler Client Connector) Proven experience in LAN, WAN, WLAN, and WWAN design and implementation. Proven experience in Azure Network Services such as Virtual Network, NSG, Global VNet Peering, ExpressRoute, VPN Gateway and Integrations. Experience in switching, routing, VRF, IPSec VPN, Strong hands-on technical knowledge of network Hands on experience on Cisco/Palo Alto firewalls and their integration with other well-known security systems. Hands on experience on Zscaler operation such as ZPA/ZIA Policy, Alerts, Data Analysis, Traffic Management, Access Management, Admin portal, Security and Compliance Strong interpersonal, written, and oral communication skills in English. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models
Posted 1 week ago
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