1435 Lan Jobs - Page 40

Skill required: Network Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for May represent the team and actively help in the preparation of documents to support tenders for contracts Clean order validation of customer requirements to ensure smooth provisioning Allocated work by the Inbox Manager and then plans and manages own workload in line with team performance targets and customer satisfaction Liaises with various other departments including pre sales, product management, customer services and sales teams to ensure accurate data capture and provisioning Raises all orders and MACD requests onto the various CRM systems to ensure order completion is in line with SLA and accurate billing Proactively keeps the customer updated at all key stages of the order cycles May attend and actively contributes to customer service reviews to build and strengthen relationships Adhere to all documented processes & procedures Manage ad hoc projects and undertake additional tasks and responsibilities to ensure timely service deliveryAccurate records will be maintained to ensure MACD change requests can be completed in a timely manner, thus ensuring maintenance of a green order book and quality of service May work on multiple orders at once Supports both Consumer & Business accounts across the business Supports customers with contracts for multiple solutions across multiple 3rd party suppliers Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Network Design Architecture design discussion with Customer together with Nokia team Document and identify and perform analysis of all networking technologies Prepare research plans and documented projects for all LAN and WAN based methods Identify and resolve all technical issues in matter of formulation and creation of strategies Develop multi functional technology and multi vendor network based action plans Prepare and implement three tier upgrade program and resolve all network issues Coordinate Dedicated design document delivery (HLD/LLD/Migration Strategy) to project(internal repository) Handover Customer approved HLD/LLD and golden configs to IntegrationEngineer(s)/MoP Creators Support any design issues during deployment Work with Support teams (TAC/TEC) for any post deployment issues in identifying Designvs product issues SA will be available on call for any integration/migration window as the second point oftechnical escalation and to help debug an issue before escalating to TAC/TEC Network Integration Customer Network plan, technical inputs activities schedule to be required prior to MOPpreparation Responsible for technical delivery of node integration in network Prepare MOP to be executed during activity Validate MOP generated from tools Share MOP with Field team for upload during power on Engage in troubleshooting during node integration Coordinate with all stakeholders to make link/services up Perform pre AT of node and ensure all configuration and health status is as perrequirement Coordinate with stakeholder to make the node visible in NMS/OSS/Servers Participate in AT and handover of node Collect logs and upload in folder/mail Troubleshoot with TAC team in case of any product issue Migration MOP preparation Customer network plan, technical inputs activities schedule to be required prior the MOPpreparation Responsible for technical delivery of each Migration Ensures Process and Procedures are correctly carried out during MOP preparation Network assessment Prepare MOP based on network topology and network services as per HLD/LLD Validate manual or tool (if available) generated MOP in LAB/Virtual router Pre post checksneeds to be done in LabAvailable for on call support pre/during execution for MOPclarification Support execution team in case of any issue in MOP and correction on immediate basis Before onboarding resources, Nokia will engage SME for knowledge transfer to Supplier Migration execution Responsible for technical delivery of each Migration Makes Decisions during Migration Window Ensures Process and Procedures are correctly carried out during execution Defines migration strategy with procedural steps, priorities, E2E network impact andmethodology Go through the MOP before execution and seek for MOP clarification (if any) Executes configuration changes based on approved MoP Report activity Status in specified format to Nokia team and customer Ensure post migration stability by proactively checking traffic trend, system logs, portstatistics and sending hourly report to concern stack holders Performs troubleshooting as required Initiate HO for host swap node migration and assure to get HO declared within define timeperiod Collect pre check, during activity and post check log Troubleshoot with TAC team in case of any product/configuration issue Follow protocol in case of any network outage caused due to changes performed Network Upgra

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing Optimize cost-effectiveness of service provisioning by efficient involvement of support models , tools and processes Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed Manage customer network integration and provide expertise to implement hybrid and customized networks for the company To deliver outstanding customer experience via on-time, right first time implementation of customer RFCs Maintain a high quality of output and ensure completion of tasks to a target of zero errors Participate in Low Level Design calls with Technical Design Consultants and propose changes for Network Design Implementation and Integration Knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation) Knowledge of New Technologies ISE, PRIME, DNA-C Participate in Technical escalation management Lead/drive Technical SPOC for L1-L2 teams, Escalation point of contact for the internal level 1 and 2 support team Perform Quarterly/Half yearly technical audit for the designated customer network Manage level3 incidents and lead technical discussions with customer and internal stakeholders Deliver customer specific or new technology trainings to the team/cross functional teams Documentation of change performed in customer network Perform weekly/monthly security audits Build final config and perform SAT/CAT for customers Level-3 entity for chronic incidents and major escalations Participate in monthly customer meetings coordinated by the CSM as extended team Support 24*7 and also support Out of office hours change requests / Planned Works from internal external customers Compliance of Orange process and Support in Databases and tool updating during BAU and migration Projects Managing communicating change based on creative / innovative thinking driven by changing customer / business requirements Ability to work under pressure, dealing with multiple tasks Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions Creates and executes development plans and revises as appropriate to meet changing needs and requirements Project manages bulk complex migrations using standard process and procedures CMRM Measure Change Management efficiency quality and throughput and ensure the team s performance meets or exceeds the set KPIs Monitor the roll-out and compliance of the defined processes, procedures and audit the adherence to standards Desired skills/knowledge Minimum 8 to 12 years of experience Area of expertise Cisco Juniper routing switching,Nexus,ACI,VxLAN, Wireless LAN ,SD WAN, Meraki,Viptela,uCPE,SDA,ISE Core experience implementing network (MLAN, WLAN, Riverbed , MPLS VPN, QOS, Routing Protocols, SDWAN) Basic knowledge Perl or Python Scripting, Linux will be preferred Good knowledge of industry standards and compliance requirements Global Delivery Operations

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on different platforms.- Implement technology at the operating system-level.- Collaborate with software vendors and brands.- Conduct L1 and L2 troubleshooting.- Provide basic and intermediate level support.- Manage and maintain server and network areas.- Ensure data integrity and security.- Monitor system performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Good To Have Skills: Experience with virtualization technologies.- Strong understanding of server and network architecture.- Experience with hardware and software troubleshooting.- Knowledge of operating systems and software solutions.- Familiarity with different software vendors and brands.- Ability to perform L1 and L2 troubleshooting.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

FS XSector Specialism Risk Management Level Director & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats, drive transformation, and foster growth. As companies increasingly adopt digital business models, the generation and sharing of data among organizations, partners, and customers multiply. We play a crucial role in ensuring that our clients are protected by developing transformation strategies focused on security, efficiently integrating and managing new or existing technology systems, and enhancing their cybersecurity investments. As a Director, you will be responsible for overseeing regular operations, driving continuous improvement processes, and managing client and vendor interactions. This role involves managing complex incidents escalated from L2 analysts, operating the Security Incident process, and mentoring junior team members to build a cohesive and motivated unit. Review cybersecurity events analyzed by L2 security analysts, serving as the escalation point for detection, response, and remediation activities. Monitor and guide the team in triaging cybersecurity events, prioritizing, and recommending/performing response measures. Provide technical support for IT teams in response and remediation activities for escalated cybersecurity events/incidents. Follow up on cybersecurity incident tickets until closure. Guide L1 and L2 analysts in analyzing events and response activities. Expedite cyber incident response and remediation activities when delays occur, coordinating with L1 and L2 team members. Review and provide suggestions for information security policies and best practices in client environments. Ensure compliance with SLAs and contractual requirements, maintaining effective communication with stakeholders. Review and share daily, weekly, and monthly dashboard reports with relevant stakeholders. Update and review documents, playbooks, and standard operational procedures. Validate and update client systems and IT infrastructure documentation. Share knowledge on current security threats, attack patterns, and tools with team members. Create and review new use cases based on evolving attack trends. Analyze and interpret Windows, Linux OS, firewall, web proxy, DNS, IDS, and HIPS log events. Develop and maintain threat detection rules, parsers, and use cases. Understand security analytics and flows across SaaS applications and cloud computing tools. Validate use cases through selective testing and logic examination. Maintain continuous improvement processes and build/groom teams over time. Develop thought leadership within the SOC. Mandatory skill sets Bachelor s degree (minimum requirement). 12+years of experience in SOC operations. Experience analyzing malicious traffic and building detections. Experience in application security, network security, and systems security. Knowledge of security testing tools (e.g., BurpSuite, Mimikatz, Cobalt Strike, PowerSploit, Metasploit, Nessus, HP Web Inspect). Proficiency in common programming and scripting languages (Python, PowerShell, Ruby, Perl, Bash, JavaScript, VBScript). Familiarity with cybersecurity frameworks and practices (OWASP, NIST CSF, PCI DSS, NYDFS). Experience with traditional security operations, event monitoring, and SIEM tools. Knowledge of MITRE or similar frameworks and procedures used by adversaries. Ability to develop and maintain threat detection rules and use cases. Preferred skill sets Strong communication skills, both written and oral. Experience with SMB and large enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management). Strong expertise in multiple SIEM tools and other SOC environment devices. Knowledge of firewalls, IDS/IPS, AVI, EDR, Proxy, DNS, email, AD, etc. Understanding of raw log formats of various security devices. Foundational knowledge of networking concepts (TCP/IP, LAN/WAN, Internet network topologies). Relevant certifications (CEH, CISA, CISM, etc.). Strong work ethic and time management skills. Coachability and dedication to consistent improvement. Ability to mentor and encourage junior teammates. Knowledge of regex and parser creation. Ability to deploy SIEM solutions in customer environments. Years of experience required 12 + years Education qualification B.Tech Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Accenture Managed Detection and Response (MDR) Ops Security Engineering Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Managed Services, Optimism {+ 20 more} No

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

Dear Candidate, We are hiring for Technical Specialist - Data LAN WAN ” role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. Location - Nagpur. Mandatory Experience - Cisco Switching, Aruba Wireless, The position of a Network Data L2+ is responsible for the ongoing network operations and Project to provide 24x7 support. The ideal candidate will have deep experience of networking technologies, such as routing including hand on experience on running routing protocol like BGP, EIGRP and OSPF; switching, Aruba wireless networking ; managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving. Key responsibilities include: This is a hands-on technical role. Provide tier 2+ (professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis. Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate. Resource must have good and vast knowledge and hand on experience on enterprise routing and should be able to support both Cisco and Aruba Platform. Resource must have experience on LAN switching including troubleshooting various LAN related issues, like VTP, STP, and should know packet capture on various platforms. Must have been working on multiple routing technologies and should be able to resolve issues related to BGP, EIGRP and OSPF. Knowledge of maintaining SDWAN Network. Knowledge and managing the Cisco LAN. Must know how to configure Cisco Switches, Routers and Aruba Wireless LAN Controllers. Perform monitoring and maintenance of overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Automate operational tasks to make processes simpler and more robust. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Manage network service providers and matrixed resources Refresh heat-maps, create Visio and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity. Monitor and analyze statistical data to develop improvement plans for network and application performance. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Should have acquired Bachelor’s Degree in Technology / Engineering in Computer Science / Information Technology / Electronics & Communications Engineering (or) Master of Computer Applications (MCA) (or) Master of Science in Computer Science / Information Technology from a reputed Institute. Master’s Degree in Technology / Engineering in preferable. CERTIFICATIONS: Certifications in IT Infrastructure / Hardware / Software / DBMSs / Networks / Virtualizations / Cloud Infrastructures / Cyber Security etc from reputed Organizations / OEMs is an add advantage. Should have a minimum of 15 years of experience in Configuration, Administration & Maintenance of all the Devices related to entire IT Infrastructure ( Data Centre – Servers / Fire Walls / Network and Related Devices / Storage / Cyber Security / Virtual Desktop Infrastructure / Mail Servers / Cloud Hosting ). 5 years of such experience should be in Managerial Cadre. Should have good exposure and experience in Linux & MS-Windows Administration / Oracle, MS-SQL Plus & PostgreSQL DBMSs / DevOps CI/CD Platform preferably GitLab. Excellent written and verbal communication skills, client-interaction, and internal communication skills Roles and Responsibilities Skill set Required: Complete command over Virtualization Concepts like VMWare ,KVM, and Hyper-V etc. Knowledge and experience on Private Cloud -- VMware, OpenStack etc. Experience on DNS, DHCP, NFS, FTP, NPS, NTP, Samba, DFS, Squid Proxy, SNMP,VPN, IPsec VPNs, LDAP and Active Directory. Should have experience on web servers like Apache Tomcat, IIS and should have knowledge on resolving issues at Web Server leveland Data Base level. Experience on data bases like PostgreSQL, Microsoft SQL Server, and Oracle RDBMS. Knowledge on Endpoint Protection, Endpoint DLP& Endpoint Encryption, UTM/NGW Firewalls and Hardware Load Balancers. Should have experience on Software and Hardware server load balancers, Switches & Routers. Should be technical competent to cover components such as Routers, Switches, SAN Switches, VLANs, Load-Balancers, Firewalls, WAN optimization, Routing Protocols, Multicast, QOS, Network Management platforms. This is not an exhaustive list but is intended to demonstrate the complexity and range of components that make up the IT Infrastructure / Network / Data Centre portfolio. Should have knowledge on LAN, WAN, Wireless Networks, Internet Protocol Suite, ISPs, MPLS, Point-to-Point,and Internet Leased Lines. Should have knowledge and experience on Storage, Blade Chassis, Compute Nodes, Enterprise Servers. Should have proven experience in designing and implementing large and complex Computer Network Solutions. Should be able to monitor/identify Network attacks like Passive, Active, Distributed, Insider, Close-in, Phishing, Hijack, Spoof, Buffer overflow, Exploit, Password, Eaves dropping, Data Modification, Identity Spoofing (IP Address Spoofing), Password–Based Attacks, Denial-of-Service, Man-in-the-Middle, Compromised-Key, Sniffer, Application-Layer. Should be able to safeguard the IT Infrastructure with from Cyber attacks by analyzing and mitigating. Good Knowledge in backup technologies and should be able to plan backup schedules & IT Infrastructure Access Management. Roles & Responsibilities: He / she is responsible for 24 X 7 operation of the entire IT Infrastructure. Coordinating, monitoring, and assigning tasks to the team members. Coordinating with the other project managers with respect to the project environment requirements such as hardware and software. Co-ordinating with vendors for payment of regular bill payments etc. Resolving Power Supply issues of IT Infrastructure (LAN and Data Centre, Servers , Systems etc.). IT Infrastructure sizing for hardware requirements. Maintaining IT equipment Audit Record, documenting the Audit,Network/Data Centre Architecture, Assigning Roles and Responsibilities of Team Members; Preparing variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying in formation. Maintaining record of Licenses, Expiry Dates, AMCsofall IT Infrastructure. Training and guiding the team members on Networks, Servers, Desktops, Projectors, Printers, Wireless Equipment and maintaining sanity in the team. Coordinating with the Managers for smooth flow of processes. Installation and Configuration, Resource Optimization, Delivery Management, Technical Support, Requirement Analysis and IT Infrastructure Management , System Administration, Hardware/Software Troubleshooting. Detailed knowledge at design level of all major components of IT Infrastructure / Network Infrastructure / Data Centre (Layer-2&3andabove limited to Network Virtualization). Handle any dynamic requirements with respect to total CGG IT Infrastructure and works ordered by reporting manager and others Following existing best practices for installation & maintenance of IT Infrastructure. To be awareofthehistory and evolution of IT Infrastructure. Should keep abreast with State-of-the-art technologies in IT Infrastructure. Data Centre Access Management–both Physical and Logical. Coordinating with Vendors/OEMs for resolving the issues in all the IT Infrastructure Data Centre &Disaster Recovery Centre Management, conducting DC-DR drills. Management of Audio Video equipment, Video Conferencing & Collaboration.

Education BE/B.Tech Master of Computer Application Work Experience Role & Responsibilities at Job: Defining Cloud Road Map, Security Management, approach & architecture Examine cloud apps and software on a regular basis Create and manage cloud-based systems Design & implement Axtria cloud privacy in collaboration with IT security Respond to technical difficulties in a timely and competent manner Cloud services Budgeting and continuous cost optimization, Ensuring cloud cost is always at optimum level, keeping track of how much cloud resources are being used and ensuring that the system is running smoothly. Translating project-specific requirements into a cloud structure that meets those requirements, as well as considering the project's resource use and scalability requirements. Designing the cloud environment from a comprehensive perspective, ensuring that it satisfies all Axtria needs Bringing new Axtria products into the cloud environment to completion. Provide training and assistance to all employees whose jobs need them to interact with the cloud structure. Working with CE and Business teams (as well as Axtria clients) to understand their requirements and put in place cloud solutions to satisfy those requirements Conducting migrations to transfer tools and other aspects into the cloud as needed. Using automation technologies to accomplish effective server administration for the business Successful execution of all the projects to complete OTOBOS Architecture Design & Build infra solutions on AWS/Azure Continuously enhancing knowledge and skills to remains abreast of the industry trends and updates on information security issues and data privacy topics Excellent communication and advocacy skills, both verbal and written, with the ability to understand and communicate technical and as well as compliance requirements Strong documentation skills in writing process documents, guidelines, checklists etc. Skill Set required: In-depth analytical skills Project and resource management skills IT architecture, infrastructure and cloud development Engineering and software architecture design DevOps practices Network administration, System and data security Business analysis techniques and processes Various operating systems, Database management, Web platforms In-depth knowledge of coding language(s) Qualifications: BE / BTech - CS ; IS Hands-on Scripting AWS Certified Solutions Architect Microsoft Certified Azure Solutions Architect Expert Google Professional Cloud Architect Behavioural Competencies Customer focus Problem solving Learning on the fly Drive for result Technical Competencies LINUX VmWare LAN

Job Description: Installation, upgrade and maintenance of VTAM, TCPIP, OSA and related products on mainframe. Sound knowledge in SMPE. Strong Networking knowledge. Skills in Printers configuration, FTP, SMTP, SNMP configurations. Interface with operations, Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect:Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle SuperSession) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Acquisition, installation, configuration, customisation and support of IBM and ISV network software, including: z/OS Communications Server, ie. VTAM TCP/IP Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect:Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle SuperSession) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Project Management and implementation of network software upgrades, including close liaison for testing and implementation with client network service provider, client application teams, and other IBM teams (as in the case of a z/OS operating system upgrade). Change and Problem Management Manage and Implement network definition changes to customer requests. Problem diagnosis and resolution, including monitoring of problem queues; liaison with client network service provider, client technical support teams, client applications teams and directly with end users; liaison with IBM support centre; application of config changes/software maintenance or other corrective actions; monitor and apply preventative maintenance Attend weekly problem meetings, weekly change meetings and adhoc crisis review meetings (with customer, service management and other areas). Network hardware specification and configuration. Specification and configuration of mainframe Open Systems Adapters, including liaising with client network service provider over connections to LAN/WAN. Configuration of Network Communications Controller hardware (various 3745 models) including liaising with client network service provider over wide-area network connections. Network Performance monitoring and tuning. Disaster Recovery, planning and execution of tests, including client access to DR systems during production network service. Create and maintain network documentation. Provide strategic advice for both IBM and customer run projects (eg. mainframe processor upgrades, TCP/IP network hardware infrastructure refresh, 3745 replacement, Enterprise Extender rollout. Network software evaluation to ensure appropriate support for production services - functional comparisons of software, compatibility with existing software base, and supportability/operation. Provision of support and consultancy for IBM owned in-house written network/user access software. Provide product information, education and presentations on network software (IBM and ISV) for client. Compliance - ensure mainframe network environment complies with security rules agreed by IBM and client. Perform account Health checking for supported products on accounts eg Netview FTP and Connect Direct Resolve Cirats Issues for Integrity related to mainframe Network across supported accounts. Provide 24 x 7 support (including out of hours support) on a rota basis. Also provide support on overtime basis, where necessary. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Designs, implements & supports SD-WAN solutions to improve network performance. Replacement of Router & Switches which are EOL/EOS and perform hardening of network device as per InfoSec guideline. SDWAN , Load balancer, Cisco, including LANs & WANs. Required Candidate profile Exp- 3+yrs Mandatory skills-Routing & Switching ,SDWAN , Load balancer , Cisco ISE Location-Hyderabad Notice period-max 30 Days

Position summary Gruve is looking for a skilled IT Systems Administrator to support and enhance our organization’s IT infrastructure with a primary focus on Microsoft technologies while also managing a diverse range of systems and platforms. This role involves overseeing server and network operations, supporting cloud and on-prem environments, and ensuring security, performance, and availability across IT assets. The ideal candidate has strong experience in Microsoft ecosystems while also being comfortable with general IT systems and network management. Key Responsibilities Microsoft Environment Management Administer Windows Server (2016/2019/2022), Active Directory , Group Policy , and DNS/DHCP services. Manage Microsoft 365 suite, including Exchange Online , Teams , SharePoint , and OneDrive . Support Azure Active Directory integration, Intune /Endpoint Manager for device policies, and cloud security controls. Create and maintain PowerShell scripts to automate administrative tasks and deployments. General Systems Administration Deploy, configure, and maintain physical and virtual servers (VMware, Hyper-V). Monitor system performance, availability, and capacity; proactively resolve bottlenecks or outages. Administer Linux servers for specific workloads or services (if applicable). Manage IT assets, inventory, and lifecycle planning. Network and Security Operations Maintain enterprise networking equipment: firewalls, switches, routers, VPNs (Cisco, Ubiquiti, or equivalent). Ensure robust network security , including patching, antivirus, endpoint protection, and SIEM integration. Implement and manage backup/recovery solutions and participate in disaster recovery planning/testing. Cloud and SaaS Support Manage hybrid environments involving Azure , AWS , or Google Cloud platforms. Support cloud-based storage, identity, and SaaS applications beyond Microsoft (e.g., Zoom, Slack, Atlassian). End-User and Tier 2/3 Support Provide escalated support for desktops, software, network connectivity, and account access. Collaborate with helpdesk and engineering teams to address recurring issues and implement root cause fixes. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Basic Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3–5+ years of experience in IT systems/network administration with significant Microsoft exposure. Windows Server, Active Directory, Azure AD, Microsoft 365 Cloud platforms like Azure, AWS, or GCP Endpoint management tools like Intune, or Jamf (for Mac) Preferred Qualifications VMware or Hyper-V Linux systems Cisco CCNA (LAN/WAN/VPN management) Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required.

Commissioning Engineer (Project Engineer/ Sr. Project Engineer/ Team Lead- New Installation) Join us as a Commissioning Engineer (Project Engineer/ Sr. Project Engineer/ Team Lead- New Installation) Your main responsibilities Role of Project Engineer: Plan, manufacture, install, commission, and finalize all phases of the project, including engineering design, planning, quality, and manufacturing. Develop a plan for the project s requirements, resources, and subcontracting. Identify and correct potential risks in the project. Deliver deliverables on time, clarifying the customer s needs where needed What you bring Key Responsibilities: Planning and executing the installation and commissioning of elevators and escalators as per the agreed timelines, cost and as per the Schindler Safety and Quality standards. pg. 19 Plans the jobs and provides supervision to the sub contractors workers for timely completion of the project. Prepare reports and presentations on project status, progress, and challenges Attend project meetings and provide input on engineering matters Educating and training new group members as well as support staff. Co-ordinates with the Account Executive / Manager, Logistics team for material, engineering team for troubleshooting and Service team for smooth handover to ensure total customer satisfaction. Ensures high customer satisfaction What s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

As a member of Visas Red team, provide technical expertise required to carry out internal and external ethical hacking exercises. Coordinate with other departments and teams to evolve information security alignment with company goals and objectives. Contribute and participate in all stages of a Red Team exercise including planning, reconnaissance, exploitation, post-exploitation, clean up, and remediation. Champion security research activities and teamwork required to carry out successful Red Team operations. Create and provide presentations to executive management highlighting outcomes of Red Team exercise and recommendations and timelines for remediation. Essential Functions Conduct high risk and sensitive ethical hacks of internally and externally hosted applications globally according to scope defined by Red Team. Co-ordinate and execute system/network level advanced Red Team and ethical hacking exercises. Work special/off-hours (late nights, weekends etc) as deemed necessary for the successful and covert execution of Red Team exercises (emulating adversaries). Design and develop scripts, frameworks, and tools required for facilitating and executing complex undetectable attacks. Reviews results of network and application ethical hacks to determine severity of findings and to ensure proper remedies are applied. Performs penetration and remediation testing and reporting through the application of expert ethical hacking and penetration techniques in a fast-paced, highly technical environment. Identify network and system vulnerabilities and provide recommended counter measures or mitigating controls to reduce risk to an acceptable and manageable level. Provide accurate and timely reporting of findings and proposed remediation and mitigations. Coordinate Red team operational briefings and presentations to non-technical audience and executive management, as required. Provide technical support to Business Leader in identifying and streamlining new/existing protocols and tools used by the Red Team. Technical support could include, but not limited to the following: (1) Audit support & remediation, (2) Process Improvement, (3) Analysis & Reporting, (4) Cross Divisional Functional education, training and awareness, (5) Function/Methodology/Strategy advancement. Define and develop agenda for training and educating security professionals on advanced exploits, tools, and frameworks Perform research of emerging technologies and design frameworks and capabilities required to perform Red Team exercises of new technologies adopted by Visa. Requires comprehensive knowledge and mastery in assigned areas applying skills and competencies in challenging and complex situations. Recognized expert in the company. Only a few positions require such extensive knowledge and skill. Complete mastery of at least one technology domain and solid working knowledge of at least one other. For example, web applications, system exploitation, network-based attacks, payload development, reverse engineering, Mobile security, etc May be involved in design phases of projects. May have professional certifications or affiliations. Able to work at an intermediate level when executing and improving work processes to ensure achievement of business goals. Basic Qualifications: -5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications: -6 or more years of work experience with a Bachelor s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD -University Recruiting: MBA/ PhD without experience -Expertise performing advanced exploitation and post-exploitation attacks as part of ethical hacking exercises. -Prior experience or expertise performing Red Team exercises. -Experience in writing proof-of-concept exploits and creating custom payloads and modules for common ethical hacking frameworks and tools. -Well versed in system exploits (e.g. Buffer Overflows, PTH attacks, windows authentication framework etc.), custom payload development, or web application exploitation. -Well versed with security tools & frameworks like Metasploit, Cobalt Strike, Mythic, etc. -Extensive understanding of cryptographic concepts and applied cryptography. -Proficiency in one or more scripting language. E.g. Perl, Python, Shell Scripting etc. -Prior experience with exploit development or writing system modules in C & C++, a major advantage. Knowledge of high-level programming languages a bonus. -Prior experience with reverse engineering, malware analysis, and forensic tools will be an added advantage. -Experience leveraging AI to improve Red Team capabilities during exercises. -Good interpersonal, facilitation, and demonstrated emerging leadership skills. -Able to operate at an advanced level of written and spoken communication. Write and speak effectively with impact. -Good understanding of Ethernet, switched LAN and WAN environment and detailed understanding of layer 3 and layer 4 specifications, including IP, TCP, TCP/IP routing protocols and management of ACLs. -Knowledge of logical / physical access control methods, connections alternatives using private, public and wireless solutions, Network/Host Intrusion Detection Engines, Vulnerability Management Tools, Patch Management Tools, Penetration Testing Tools, Anti-Virus/Anti-Spyware solutions. -Conducts complex analytical functions by performing security assessments and ethical hacks of high-risk sensitive applications.

As an Implementation Analyst, you will be responsible to perform remote and/or on-site software implementations and provide follow-up product support for Fiserv s clients via telephone, email, and web-based contact channels. Also, will assist with creation and maintenance of User documentation (hardware / software requirements, end-user technical information, internal procedures, etc) as needed. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks. Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values. What you will do Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services. Deeply track, organize, and document all product implementation and support related activities. Develop and maintain a full grasp of Fiserv products and services and stay abreast of relevant industry trends and standard methodologies. Perform other duties as assigned. What you will need to have Education: Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field Equivalent work experience may be substituted. Minimum # years experience required: 2+ years in customer facing projects, client support role, or IT service industry. Type of work experience required: Experience with financial wires, risk and fraud tied to financial wires is a plus. Experience with Fed Now and/or Real Time Payments is a plus. Experience with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. Experience with peripheral deployments. Basic understanding of data communications and LAN/WAN Previous customer service experience What would be great to have Financial industry experience Work on multiple projects in parallel. Ability to work independently and collaboratively. Manage priorities within and across projects based on a faced paced culture while continuing to focus on quality of deliverables. Possess strong analytical problem solving ability Strong verbal and written communication skills (internal and client facing) Excellent follow-up skills, attention to detail Experience with Premier core banking platform. Work Environment: Occasionally required to work evenings and weekends.

As an Implementation Analyst, you will be responsible to perform remote and/or on-site software implementations and provide follow-up product support for Fiserv s clients via telephone, email, and web-based contact channels. Also, will assist with creation and maintenance of User documentation (hardware / software requirements, end-user technical information, internal procedures, etc) as needed. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks. Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values. What you will do Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services. Deeply track, organize, and document all product implementation and support related activities. Develop and maintain a full grasp of Fiserv products and services and stay abreast of relevant industry trends and standard methodologies. Perform other duties as assigned. What you will need to have Education: Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field Equivalent work experience may be substituted. Minimum # years experience required: 2+ years in customer facing projects, client support role, or IT service industry. Type of work experience required: Experience with financial wires, risk and fraud tied to financial wires is a plus. Experience with Fed Now and/or Real Time Payments is a plus. Experience with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. Experience with peripheral deployments. Basic understanding of data communications and LAN/WAN Previous customer service experience

Required experienced Network Administrator to manage and support our web portal infrastructure. Candidate will be responsible for ensuring high availability, optimal performance, and robust security across all servers and network components.

Senior Enterprise Operations Engineer Overview This position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role is integral to supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. Role The Operations Support Analyst is an individual contributor role requiring advanced expertise in the discipline. The analyst will lead several initiatives within the Operations Support team to support the Asia Pacific region. Assist team in supporting Operations Support activities: Collaborate with various internal teammjms to ensure smooth execution of operations support activities, providing guidance and expertise as needed. Engage in Post Incident Management, Problem Management, and Root Cause Analysis: Investigate incidents to identify their root causes and facilitate the resolution of underlying problems, ensuring continuous improvement in operational processes. Provide Daily Incident Review and Post-Incident Analysis: Conduct daily reviews of incidents and analyse post-incident data to derive actionable insights that inform strategic decision-making. Deliver Data Analysis and Custom-Made Reports: Generate and present tailored reports based on comprehensive data analysis, addressing specific needs and requirements of internal teams. Perform support functions for internal teams within the Operations & Technology team: Offer operational support to various internal teams, facilitating the seamless integration and implementation of technology solutions. Responsibilities Post Incident Management, Problem Management, and Root Cause Analysis: Lead efforts to manage incidents and problems effectively, employing root cause analysis techniques to prevent future occurrences. Conduct Daily Incident Review and Post-Incident Analysis: Systematically review incidents daily and perform thorough post-incident analyses to enhance operational efficiency. Execute Data Analysis and deliver Custom-Made Reports: Perform in-depth data analysis and produce customized reports that cater to the specific needs of internal stakeholders. Ensure regional coverage and support for the Asia Pacific region and LAC region: Provide comprehensive support to the Asia Pacific/LAC region, ensuring that all operations support activities are effectively managed and executed. All about you We are seeking a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. The ideal candidate will have a strong background in Cisco, Splunk, and Netscout products, and possess knowledge of network diagnostics and various network technologies. Qualifications IT experience, including full-time involvement in IT projects Networking experience, including LAN/WAN, wireless, and security technologies Knowledge of Cisco, Splunk, Netscout, and other relevant technology product portfolios Knowledge of network diagnostics, PfR, BGP, SNMP, IPVPN, SSH, MPLS technologies Basic knowledge of Data Center standards Proficiency in Excel, with the ability to create reports using macros preferred CCNA or equivalent certification preferred Team Overview The primary role of the AP-OS team is to deliver operational support to internal teams by analysing incidents, conducting both post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.

Required Skills Technology | Versa Technology | WAN/LAN/Security Technology | Cloud Networking Technology | Meraki Technology | Palo alto Technology | Cisco Technology | F5 Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | CCNP/PSNSE/CCSP/NSE4/5/ZIA/VCP | PCNSE | CCNA | ECMS1 | 101 | AZ-900/AWS Cloud Practitioner Analysing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals. * Participating in solution design and execution * Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements. * Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards. * Continuously assessing, reviewing and refining the Network solutions and architectures to keep up with the changing business needs, technologies and industry standards. * Developing and maintaining comprehensive documentation of Overall Design solutions and architectures, and providing training to other IT staff as needed. * Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance. * Documenting the solution and providing training to other team members as needed. * Developing and maintaining comprehensive documentation of the solutions and architectures * Collaborating with other IT teams to ensure that the solution integrates with existing systems. * Defines infrastructure architecture standards that are in-line with customer, IT and industry best practices. * Prepares and Present technical requirements and specifications * Drives the creation of the infrastructure architecture vision and ensures specific components are appropriately designed and leveraged; contributes to the holistic vision of Enterprise Architecture.

Required Skills Technology | Networking Knowledge, Concepts | Network Architecture and Design Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Roles | Network Architect Technology | Networking Technologies | Cloud Education Qualification : MBA / PG Diploma Certification Mandatory / Desirable : Technology | Networking Certifications | CCDP Details: - Network SME, Solution Pre-Sales consultant - Strong 10+ years hands-on solutioning experience - Network technologies: SD-WAN , SD-LAN , Cloud W-Fi Cloud Networking design managed services aspects. - Candidate expected work RFP / Proactive opportunities involving understanding customer requirements provide solution. - Candidate expected good understanding Technology trends leading OEM solutions available market. - Expected pre-sales / solutioning experience global opportunities owning technical solution proposal building.

Analysing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals Participating in solution design and execution Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards Aligning with the changing Network solutions and architectures to keep up with the changing business needs, technologies and industry standards Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance Documenting the solution and providing training to other team members as needed Developing and maintaining comprehensive documentation of the solutions and architectures Collaborating with other IT teams to ensure that the solution integrates with existing systems Interface with Vendors regarding evaluation, implementation, and support of deployed network gear Work on resolution of complex or escalated issues or network outages *Manage SOPs, Knowledge documents, KB articles

Our Purpose Title and Summary Senior Enterprise Operations Engineer Overview This position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role is integral to supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. Role The Operations Support Analyst is an individual contributor role requiring advanced expertise in the discipline. The analyst will lead several initiatives within the Operations Support team to support the Asia Pacific region. Assist team in supporting Operations Support activities: Collaborate with various internal teammjms to ensure smooth execution of operations support activities, providing guidance and expertise as needed. Engage in Post Incident Management, Problem Management, and Root Cause Analysis: Investigate incidents to identify their root causes and facilitate the resolution of underlying problems, ensuring continuous improvement in operational processes. Provide Daily Incident Review and Post-Incident Analysis: Conduct daily reviews of incidents and analyse post-incident data to derive actionable insights that inform strategic decision-making. Deliver Data Analysis and Custom-Made Reports: Generate and present tailored reports based on comprehensive data analysis, addressing specific needs and requirements of internal teams. Perform support functions for internal teams within the Operations & Technology team: Offer operational support to various internal teams, facilitating the seamless integration and implementation of technology solutions. Responsibilities Post Incident Management, Problem Management, and Root Cause Analysis: Lead efforts to manage incidents and problems effectively, employing root cause analysis techniques to prevent future occurrences. Conduct Daily Incident Review and Post-Incident Analysis: Systematically review incidents daily and perform thorough post-incident analyses to enhance operational efficiency. Execute Data Analysis and deliver Custom-Made Reports: Perform in-depth data analysis and produce customized reports that cater to the specific needs of internal stakeholders. Ensure regional coverage and support for the Asia Pacific region and LAC region: Provide comprehensive support to the Asia Pacific/LAC region, ensuring that all operations support activities are effectively managed and executed. All about you We are seeking a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. The ideal candidate will have a strong background in Cisco, Splunk, and Netscout products, and possess knowledge of network diagnostics and various network technologies. Qualifications IT experience, including full-time involvement in IT projects Networking experience, including LAN/WAN, wireless, and security technologies Knowledge of Cisco, Splunk, Netscout, and other relevant technology product portfolios Knowledge of network diagnostics, PfR, BGP, SNMP, IPVPN, SSH, MPLS technologies Basic knowledge of Data Center standards Proficiency in Excel, with the ability to create reports using macros preferred CCNA or equivalent certification preferred Team Overview The primary role of the AP-OS team is to deliver operational support to internal teams by analysing incidents, conducting both post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.