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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

Work from Office

1 About the position: The Chevron ENGINE - Lead Network Engineer - RF is responsible for consulting, designing, and deploying networking technologies and solutions for the entire enterprise and for business partners. As a team member, you will use your infrastructure experience and network knowledge to serve as subject matter expert and project consultant to improve or introduce network capabilities that drives business capabilities while protecting Chevron from external and internal threats. You will work closely with architects, business partners, managed service partners, vendors, cybersecurity, cross infrastructure, and digital platforms to solve difficult, rapidly changing technical challenges. Where new technologies are introduced, the Engineer will work closely with the Operations team to successfully transition. This Lead role has an expectation of 10-15 years of relevant experience and will provide mentorship to junior members of the team. The Lead Network Engineer - RF will work with cutting-edge technology and engage in a wide range of global projects, mergers, divestitures, and initiatives. These experiences will allow you to gain valuable expertise in areas such as business, industrial and PCN network systems, automation, wireless, (RF) protocols and devices, Azure networking, and network security mechanisms. To be a successful Lead Network Engineer - RF, you should be able to identify the optimal network-based alternative for our digital platforms and implement on-prem and cloud infrastructures in accordance with best practices and company security policies. You understand the connectivity details of various network technologies and solutions located on the business, industrial and process control networks, and their impacts on solution design. The Lead Network Engineer - RF should have top-notch troubleshooting skills, keep up with industry trends, and work well in a team. Key responsibilities: Wireless system design using multipoint, LTE, and/or Wimax protocols Indoor and/or outdoor DAS/WiFi AP layouts including site surveys Two-way radio system support using Analog, TETRA, DMR, or P25 standards Scada and process control communication systems Propagation coverage studies using a major propagation tool (EDX, Atoll, etc) Link budget creation and analysis Point-to-Point microwave systems and backhaul design Satellite system integration Other telecom solutions for a modern plant environment 4G/5G Core understanding, provisioning, and basic IP architectures Radio Frequency IP transport systems implementation and troubleshooting. Network engineering in industrial facilities and uncontrolled environmental conditions. Communication/Tower system document and drawing creation/review (Visio and/or AutoCAD) Gather requirements and interact with multiple internal and external stakeholders to design and engineer our network infrastructure to support Network products. Create technical design documentation and implementation/test plans. Provide comprehensive tier-3 support for the operational teams, this includes working with and coordinating vendors and service providers. Provide level 3 support for escalations from Level 2 Ops and ITOC for OT Process Control Networks. Interact with global peers within the network design, operation and across other support teams to support change implementations and solve challenging escalated problems. Implement and maintain processes, procedures and associated plans for network infrastructure including administration, usage, and disaster recovery Use ticketing and change management systems to track incidents and changes. Participate in BCP and DRP events and exercises as part of a team supporting the overall network and business environment. Develops and implements solutions and processes to maintain the reliability, effectiveness, and efficiency of network security infrastructure components across the enterprise and associated process control environments. Works with project managers, team members, architects, business units and other stakeholders to create agile solutions, identifying continuous improvement opportunities, creating new or improved processes and automation to support step changes in operational efficiencies. Analyzes network security needs and designs solutions that meet business requirements for protection, standardization, efficiency, scalability, supportability, and cost-effectiveness. Contributes to lifecycle activities. Follows standard change management processes and practices when introducing technical changes to the environment. Required Qualifications: Requires a bachelors or master s degree in computer science, Information Technology, or a related field. Minimum of 10-15 years of experience network engineering and wireless communications in industrial facilities. English language (advanced) RF product certifications, CCNP or CCIE certification a nice to have. Demonstrated skilled to advanced knowledge and experience in these critical skills: o Network IP Transport and Advanced services o IP Transport - RF e.g. PTP/PTMP - Cambium, Aviat o Network Fundamentals and troubleshooting o RF - Advanced Concepts, Engineering o Machine-to-Machine and IoT solutions, both carrier-based and private. Managing IP Transport across various technologies, including Wireless Network, LTE 4/5G, Private LTE 4/5G, VPN, and VSAT/LEO. Basic proficiency in scripting and automation, particularly using Python. Awareness of system and network monitoring solutions to ensure optimal performance. Understanding of IP Services and advanced Network Access services, including RF technologies, 2-way Radio Systems, PTP, MPTP, LoRaWAN, Cellular, and in-building systems, Aruba Wireless, Cisco Wireless, and Wired LAN. Basic understanding of Network Access Control through solutions such as Cisco ISE and Aruba ClearPass. Security management utilizing Palo Alto Firewalls and Panorama. Chevron participates in E-Verify in certain locations as required by law.

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1.0 - 5.0 years

9 - 10 Lacs

Chennai

Work from Office

Job Description: The Global Network Wireless Team is a dynamic and skilled group responsible for designing, implementing, and maintaining cutting-edge wireless network solutions across our enterprise. Were passionate about seamless connectivity and are looking for an expert to help us elevate our Cisco wireless environment. The Cisco Wireless Engineer will be a pivotal member of our team, taking lead responsibility for the health, optimization, and evolution of our Cisco wireless infrastructure, with a strong emphasis on leveraging Cisco Catalyst Center. This role is crucial for ensuring our wireless networks deliver an exceptional user experience, provide robust coverage, and support critical business operations by proactively managing AP health, optimizing AP placements, and swiftly resolving any wireless-related issues. Bachelor of Science in Information Technology, Computer Science, Electrical Engineering, or equivalent practical experience. Proven hands-on experience managing and troubleshooting Cisco wireless solutions, including Access Points and Wireless LAN Controllers (even if managed via Catalyst Center). Significant experience with Cisco Catalyst Center (formerly DNA Center) for wireless assurance, automation, and analytics, particularly AP map management, health monitoring, and alerting. Strong understanding of RF principles, wireless site survey methodologies (predictive, passive, active), and tools (e.g., Ekahau, AirMagnet, or Catalyst Centers built-in tools). Knowledge of wireless networking standards (e.g., 802.11a/b/g/n/ac/ax - Wi-Fi 4/5/6/6E) and security protocols (WPA2/3, 802.1X, EAP types). Experience in developing project plans and managing small to medium-sized wireless projects. Excellent analytical, problem-solving, and troubleshooting skills. Ability to work effectively both independently and as part of a diverse, global team. In this position The Cisco Wireless Engineer will immerse themselves in our Cisco wireless ecosystem, primarily utilizing Cisco Catalyst Center to manage, monitor, and optimize our extensive network of Access Points (APs). Youll be the go-to expert for ensuring accurate AP map placement for optimal coverage and location services, configuring and interpreting alerts to maintain AP health, and ensuring our wireless services are resilient and performant. This will require a deep understanding of Cisco wireless architecture, RF principles, and the capabilities of Catalyst Center. Youll collaborate closely with network planners, infrastructure teams, and business stakeholders to develop project plans for wireless enhancements, validate new installations, and provide top-tier support. Were looking for someone who can blend technical expertise with a proactive, problem-solving mindset. Candidate must be available for after-hours on-call rotation to serve as Level 3 support for critical wireless incidents. Catalyst Center Management: Act as the primary administrator and subject matter expert for Cisco Catalyst Center, including device onboarding, software updates, dashboard customization, and feature utilization. AP Health & Performance Monitoring: Proactively monitor Access Point health, client connectivity, RF performance, and interference sources using Catalyst Center analytics and other wireless tools. AP Map Placement & Optimization: Maintain and update accurate AP floor plan maps within Catalyst Center; conduct predictive and post-installation site surveys to ensure optimal AP placement, coverage, and capacity. Alert Management & Troubleshooting: Configure, manage, and respond to wireless-related alerts from Catalyst Center; perform in-depth troubleshooting and root cause analysis for wireless connectivity and performance issues. Project Planning & Execution: Develop comprehensive project plans for wireless network deployments, upgrades, and expansions, including defining scope, timelines, and resource requirements. Installation Validation & Quality Assurance: Oversee and validate new wireless installations, ensuring they meet design specifications, performance benchmarks, and security standards. Wireless Security & Compliance: Implement and maintain wireless security best practices, including 802.1x, WPA3, and integration with Cisco ISE; ensure compliance with security policies. Documentation & Training: Develop and maintain detailed wireless network documentation, including diagrams, configurations, and operational procedures; provide training and knowledge transfer to other team members and support staff as needed. Continuous Improvement: Stay current with emerging Cisco wireless technologies, industry best practices, and Catalyst Center updates to recommend and implement improvements. On-Call Support: Participate in an after-hours on-call rotation to provide Level 3 support for critical wireless infrastructure issues.

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7.0 - 10.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Any Graduate with more than 2 Yrs experience,Good Communication. Network Support Services- D2D support functions, Tracking of Incidents, Coordination with OEM for escalated calls. Broad scope of Network Service Support is listed below: 1. Network Deliverables -Monitoring of the main and backup/secondary Links and reporting. 2. Monitoring of Bandwidth utilization, latency, packet loss etc. 3. Monitoring of Traffic Pattern over WAN for Critical links under maintenance. Periodically advising BIL for up-gradation of bandwidth based on usage and utilization pattern of links. Monitoring of L2 /L3 switches at all locations/offices. 4. Periodic monitoring of reachability of locations to DC and DR. Call logging with the facility management service providers responsible for co-ordination for switches and LAN equipment at branches in the event of failure and issues, if any. Co-ordination with LAN cabling AMC vendor for cabling related issues at DC and DR. 5. Configuration of L2 and L3 switches for administration, VLAN creation, hardening etc. Hardening of routers (BIL own) and coordination with service providers for routers supplied by them. 6. Installation & Upgrade of IOS on switches / routers (BIL own) as and when provided by SIFY and coordination with service providers for equipment supplied by them. Changing configuration based on SIFY requirement and intimation to MPLS VPN service providers for application of same on all routers. 7. Configuration of routers / switches with syslog server / SIEM tool for log shipment. Configuration of switch port security (binding MAC address with port). 8. Configuring the tool HPOV NNM as per the SIFY requirement as and when informed by SIFY Maintenance of daily / Weekly and monthly uptime/downtime report. Periodic forwarding of uptime/ downtime report to BIL / SIFY. 9. Maintaining / Updating the WAN/LAN diagram at DC and DR and for other locations (in coordination with FM). Maintaining / updating inventory of network hardware along with interfaces, IP address, IOS version etc. 10. Backup of configuration files as per backup policy of BIL and during any configuration changes etc. 11. Labeling of all the cables, MUX, Patch Panels etc., at DC and DR. Re-arranging of network equipment in the same / different rack at DC and DR. Co-ordination with vendor / OEM / service providers during Return merchandise authorization (RMA). 12. Maintaining / Updating of SOP, hardening documents etc. Coordinating with service providers for providing compliance to observations from various audits and for BIL owned devices carrying out the same.

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10.0 - 15.0 years

1 Lacs

Chennai

Work from Office

Job Description To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Network Engineer - IT located in Chennai location. We are seeking a highly experienced and skilled Senior Network Engineer to join our Global Networks and Telecoms (GNT) team. In this role, you will be responsible for designing, implementing, and managing complex on-prem and cloud-based networking solutions for Flex with over 150 sites across 35 countries. The ideal candidate should have extensive experience in on-prem and cloud networking technologies, a deep understanding of multiple network protocols and technologies, as well as strong analytical and problem-solving skills and experience working with large enterprise networks. The right candidate will be comfortable in a fast-moving organization and enjoy digging into operational problems to implement the process enhancement and technical solutions to solve them and is able to quickly learn and pick up new domain expertise and technologies. The candidate will work together with a larger global network team to support Flex s global network operations across Asia, Europe, and the Americas. Reporting to the Director , and the role involves: What a typical day looks like: Designing, building, and maintaining complex highly scalable and available network solutions deployed on-prem and in public clouds (such as AWS, Azure, GCP), and/or hybrid environments. Support the DevOps cultural transformation of the global network services team at Flex by promoting, planning, and driving the deployment of new processes to eliminate wasteful, repetitive tasks that can be automated. Provide technical guidance and mentorship to other network engineers and participate in the training and development of team members. Create and maintain detailed documentation including network diagrams, configurations, policies, procedures, and runbooks. Staying current, evaluate recommend the latest network technologies, security threats, and industry best practices. This involves continuous learning and professional development to ensure that the network infrastructure supports business growth and transformation. Collaborate with cross-functional teams, including application engineers, operations, and security, to ensure the integrity, security, and scalability of our cloud-based infrastructure Act as a senior escalation point for complex network incidents, performing deep-dive diagnostics and root cause analysis Deploy and configure enterprise network infrastructure including switches, routers, firewalls, load balancers, ADCs, VPNs, NAC, WLCs, ZeroTrust, SD-WAN, and hybrid cloud solutions. Consults on issues and requests from internal customers that require the implementation of on-prem and cloud networking infrastructure solutions. Ensure optimal performance, resilience, and high availability of enterprise network infrastructure across regions. Evaluate and integrate emerging technologies such as SASE, ZTNA, SDN, and AI-driven networking (AIOps). The experience we re looking to add to our team: Batchelor s or Master s degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience. 10+ years experience in deploying and maintaining both on-prem and cloud network infrastructure. Proven experience managing a global enterprise networks spanning data centers, branches, and cloud environments for a multinational company Expert knowledge of networking protocols and technologies such as TCP/IP, DNS, BGP, OSPF, VLAN, VPN, IPSEC, QoS, WAN, LAN, WLAN, packet capture analysis etc. Knowledge experience of SDWAN technologies, preferably Fortinet. Deep understanding of network security concepts and best practices and extensive experience in next-generation firewall (NGFW), preferably Fortinet Palo Alto. Solid working experience with leading network solutions from Fortinet, Juniper, Cisco, F5, Palo Alto, Alkira NaaS, and HPE Aruba. Excellent communication skills, with the ability to clearly articulate complex technical issues to both technical and non-technical stakeholders. Have a good understanding of the following: Linux Python / Ansible / Terraform Git / GitHub / GitLab Infrastructure as Code CI/CD Pipelines Desired Certifications Fortinet Certified Professional. Juniper JNCIP -DC Certification or equivalent. CCNP or CCIE Enterprise or Security. F5 Certified BIG-IP Administrator or higher certification. What you ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

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2.0 - 3.0 years

3 Lacs

Hyderabad

Work from Office

. Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

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2.0 - 3.0 years

3 Lacs

Bengaluru

Work from Office

. Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per microsoft if you are using office 2013 What are the SR (service request) Inc R (Incident request) What is your understandign on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

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2.0 - 3.0 years

3 Lacs

Surat

Work from Office

. Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per microsoft if you are using office 2013 What are the SR (service request) Inc R (Incident request) What is your understandign on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

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2.0 - 3.0 years

3 Lacs

Alwar

Work from Office

. Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OST How will you repair PST What is the PST size limit as per microsoft if you are using office 2013 What are the SR (service request) Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

Work from Office

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Bangalore. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician - Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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1.0 - 6.0 years

2 - 3 Lacs

Hyderabad

Work from Office

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Hyderabad. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician - Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Must Have Skills: Excellent written and verbal communication skills Strong troubleshooting knowledge of Windows Mac OS, Microsoft office suite, Browsers, VPNs, network, printers and other peripherals. Experience on any of the ITSM and ITAM tools to manage tickets and inventory Strong analytical and problem solving skills Ability to work independently, prioritize tasks, and handle multiple assignments in a dynamic environment. Open for rotational shifts (24/7) Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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10.0 - 15.0 years

32 - 40 Lacs

Bengaluru

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About the role Within Haleon, t he Engineering Director (Operational Engineering) is a pivotal senior leadership role , focused on steering multiple engineering squads towards achieving impactful strategic objectives , measured via Objective and Key Results (OKRs) . This position requires a dynamic leader with extremely strong technical background in enterprise so ftware development and the ability to inspire and guide teams towards delivering business value at pace . This role emphasizes leadership, planning, technical prowess and team development , whilst ensuring align ment with overarching business goals . The role will focus on leading operational capabilities including Site Reliability Engineering, First Line Support , Quality Centre of Excellence and the build and run of s hared c apabilit y p latforms such as content, identity and API management. Key responsibilities Experienced senior leader, responsible for leading multiple software engineering squads , with o wn ership of technical roadmap s , set ting Objective and Key Results (OKRs) for the team s and track ing progress throughout the year. Set an annual budget and forecast with a full understanding the Operating Expenditure (OPEX) and Capital Expenditure (CAPEX) requirements across the engineering group , specifically, financial forecasts and resource plan s . Contract and engage with supplier s , to manag e product and staffing procurement . Partnering with squads across the function to drive site reliability engineering and quality assurance. Drive engineering excellence across the organisation in software development, enterprise architecture , automation, observability, quality and cyber security. Creat e quarterly i ncrement p lan s , coordinat ing and synchroniz ing release s across inter dependent teams. Articulate risk of technical problems to non-technical stakeholders (e.g. legal, compliance) and communicate effectively when representing Engineering to external stakeholders (e.g. auditors, regulators, third-parties, or industry groups) when appropriate . Demonstrate product-awareness , o ffer ing valuable contributions to quarterly planning rituals , working with Product Manager s or team lead s to set the vision for each team. Proactively tackle strategic issues facing into the business, developing cohesive and actionable plans to overcome significant business challenges. C ontribute to the mentorship and growth of engineers , through sponsoring, mentoring and providing constructive, candid feedback. Establish and maintain Service Management framework across engineering organization, whi ch complies to ITIL best practices. Qualifications and skills Essential Extensive experience in software engineering leadership roles, preferably within a global organization. Proven track record of successfully managing and scaling Agile engineering teams. Strong understanding of software development methodologies and best practices. Deep technical domain expertise , combined with programming language expertise (e.g. JavaScript/TypeScript), database technologies (e.g. NoSQL, SQL) , cloud platforms (e.g. Azure) and release configuration management tools. Experience and comprehensive understanding of modern DevOps platform technologies, specifically GitHub Actions, infrastructure-as-code (e.g. Terraform, Ansible) and containerisation (e.g. Kubernetes, AKS). Experience with code quality and code security tools ( e.g . GitHub CodeQL , Dependabot ). Understanding of ITIL standards and service management best practices. Excellent communication, leadership and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment , a dapt ing the team to handle changing business priorities or urgency. Preferred 10+ years of programming and / or platform systems engineering. 5+ years of managing technical teams with a strong track record of change responsibilities. Functional Technical Expert with deep domain Engineering management expertise and experience relevant to Haleons scale and complexity. Extensive demonstrable leadership. Bachelor s / Master s degree in Computer Science / MBA / related field Diversity, Equity and Inclusion .

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3.0 - 8.0 years

17 - 18 Lacs

Hyderabad, Bengaluru

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Duties Responsibilities: Resource must support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of cloud network infrastructure systems and solutions. This requires a team player capable of working in a fast-paced environment. Assist in project planning, system implementations, migrations and upgrades involving all areas of cloud network infrastructure. Such as: LAN/WAN, Firewall, Load balancers, Wan Optimization. Compile data, generate reports, and provide analysis related to performance of the cloud network infrastructure Support cloud networking infrastructure and services in next-generation data centers, providing a highly available infrastructure for high-volume and high-transaction internet hosting and SaaS services Follow standards for network infrastructure documentation for all sites and data centers globally. Provide day-to-day operational support at a Tier-2 level, for all supported network infrastructures and technologies. Participate in on-call rotation and engage team resources as required for ad hoc issues and incident response. Good verbal and written communications skills are important for documentation and explanation of the internetwork. Knowledge, Skills Abilities: Demonstrated expertise in several key technology areas, and a strong foundation of network technology infrastructures and systems within Epicor (Cloud Platforms, Firewalls, Remote and L2L VPNs, WAN Architectures, Application Load-balancing, DNS, Authentication, Management and Security systems). Good knowledge on Azure cloud and network automation process. Foundation/intermediate level knowledge on PowerShell scripting and programing languages like Python/Ansible to automate network environments. Knowledge on Palo alto, Azure/ AWS cloud. English proficiency and effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner. Fundamental knowledge of programming/scripting Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and virus mitigation. Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships. Qualification: 3+ years of experience with Cloud Platforms as well as Security technologies (highly preferred). 5+ Years Experience as a Network Engineer 2-3+ Years Experience with Cloud, IaC, and Automation Cisco Certified Network Professional (CCNP) and/or Cisco Certified Security Professional (CCSP) (comparable industry accepted certification) or equivalent experience. Microsoft Azure Fundamentals (AZ-900) or equivalent experience. Proven ability to apply existing and new technologies in innovate and creative ways to meet changing and developing business needs Proven ability to drive results in oneself and others; ability to manage time, resources, and priorities; develop plans, work through adversity, and consistently meet deadlines and produce effective results About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi

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2.0 - 4.0 years

2 - 6 Lacs

Pune

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Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview: We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities: Firewall Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs , web/application filtering , NATing , and routing policies . Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem Cloud): Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers . Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management , backups, and disaster recovery planning . Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation Monitoring: Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions ( Grafana, Prometheus, Nagios, CloudWatch ). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM , or similar tools for patch management and compliance. Security Compliance: Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys . Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred): Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch . Implement secure communication between private EC2 instances across multiple VPCs . Automate infrastructure provisioning using Ansible / Terraform and manage state files securely. Implement CloudWatch Alarms , monitoring dashboards, and log analysis . Required Skills: Solid knowledge of Hardware firewall configurations , VPN setup , and network troubleshooting . Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting , patching, and performance tuning. Good experience in AWS services , IAM roles , CLI tools , and S3-EC2 integrations . Proficient in Terraform , Ansible , or similar IaC and orchestration tools . Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows . Good to Have: Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker , Kubernetes , and CI/CD pipelines . Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind of Person Fits This Role: Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems . Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation .

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3.0 - 4.0 years

5 Lacs

Pune

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ICT- System Engineer -L1 Level Support IT Support Technician plays key role in supporting IT infrastructure of GTT. This position requires wide and overall knowledge in local area networking, client OS, Linux, Windows and Active Directory network, and SIP system (but not limited to them). Successful candidates may be required to perform on-call duty on rotational bases and support 24/5 on shifts. While his/her primary role is end user computing support, s/he will be also occasionally required to take active role in implementing new systems, diagnosis of IT problems outside their scope of responsibility. Supervision and assistance by management / senior engineer are provided remotely most of the time, thus successful candidate will be required have a broad range of knowledge and experience. Description of Essential Functions 1: Core troubleshoot and correct complex deployment issues, 2: End-user/client computer support. 3: Perform operating system imaging and software and settings deployment services from a customer/offshore site. 4: Windows Client/Server OS support. 5: Installation and first-level support for VoIP phone system. 6: Procurement of hardware and software, and managing assets/inventory. 7: Documentation (creation and updates of procedure document, manuals, tips and other useful articles in English). 8: Networking troubleshooting and configuration. 9: Test and evaluation of new software and/or system. 10: Provides on-site support for deployment, configuration and troubleshooting systems, with remote assistance from senior engineers (in Austin, London, for example). Essential Skills 1: Experiences in installation and configuration of Windows 8 and 10 or RHEL 5 or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred. 2: Basic knowledge of LAN/WAN (Ethernet TCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred. 3: Helpdesk, user support technician/operator experience with server hardware support experience. 4: Effective communication skills via phone and email in English are mandatory. 5: Business Level English Skills 6: Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run. Work location: Pune Employment Type: Fulltime Education Degree in relevant field (B.A /BE / BCA Preferred) Experience Required 3 to 4 Years of Experience in Windows Client/Server OS Core WindowsTroubleshoot. Preferred Qualifications Required Degree N/A Preferred Degree Any Degree Years of Experience / Description Required at least 3 to 4 years of experience in IT

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2.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR * HR Mahvish : 9628373766 * HR Simran : 9821182647 **NO PLACEMENT CHARGES**

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0.0 - 4.0 years

7 - 8 Lacs

Mumbai

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Support timing: 9*6 Skills & Competencies Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong Knowledge in MPLS, Nexus. ASR, WLAN, LAN, WAN, DMVPN and other networking Technologies, Products. Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation. Good Communication/writing skills Networking Primary: Routing and Switching, OSPF, BGP, Nexus 5000, 7000, 9000 Switches, MPLS, DMVPN, Brocade, Arista, Juniper, Dell Datacentre switches Security Check point, Fortinet, Palo Alto, NSX Firewall, Cisco ISE, IPsec VPN, AnyConnect, Global Protect, Cisco ACS, ZScaler Wireless Primary: Aruba Wireless Controller, Cisco ISE, Meraki, cisco Wireless, Cisco Prime SD-WAN Cisco SD-WAN Cloud Networking AWS or any other cloud

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6.0 - 10.0 years

15 - 25 Lacs

Mumbai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 5-7 years of experience in F5 load balancer administration and support roles and 10-12 years of experience over all in network and security products. Education Qualification- Any Graduate F5 Big-IP (LTM , GTM , ASM/WAF Modules, iRules) Should analyze, design, implement and maintain the network s F5 Load Balancer infrastructure. Should inspect data packets and TCP, IP flow in network and application flow. Must be an expert in F5Load Balancing platforms and will possess a working knowledge of switches, routers, and firewall concepts. Should be able to configure and maintain F5 Load Balancers, load balancing best practices and WAN/LAN network management. Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements. Must provide inputs into security technology plan. Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure. Should provide all the necessary support for large scale infrastructure migrations and baseline reviews. The engineer should have a good understanding to work with other networking security groups as well. The professionals should be able to handle any issues related to engineering design and deployment implementation. Should have sound understanding of F5 Architecture, Product and Installation process. Should have hands-on exposure to handle troubleshoot LTM module: concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automation, upgrades, Performance -tuning. Should have hands-on exposure to handle troubleshoot GTM : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Should has working exposure of ASM/WAF : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Relevant Certification on F5. Knowledge of F5 migration OR migration to F5 would be an added advantage. Perform administration tasks for F5 load balancers, including configuration, monitoring, troubleshooting, and user administration Design, implement, and deploy F5 load balancing solutions for applications and services Collaborate with application teams to understand requirements and optimize load balancing configurations Implement and test F5 load balancer upgrades, migrations, and new deployments Maintain documentation, run books, and knowledge base articles for F5 load balancing systems and processes Stay up-to-date with the latest F5 product releases, features, and industry trends Ready to work on 24/7 shifts to support client requirement. Solid understanding of load balancing concepts, technologies, and best practices Proficiency in F5 BIG-IP administration, including configuration, monitoring, and scripting Knowledge of network protocols, web application architectures, and security concepts Strong troubleshooting, problem-solving, and analytical skills Excellent communication abilities and teamwork Work from client location in Airoli, Navi Mumbai. Understanding of ITIL concepts. Aptitude to acquire new technology and concepts quickly Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Preferred Skills and Experience Strong verbal and written communications skills are a must Ability to work effectively across internal and external organizations. Strong technology background is required Aptitude to acquire new technology and concepts quickly Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Job Description: Location- Bangalore-Hebbal (Work from Client location-3 days a week) As an SD-LAN Operations Engineer will be responsible for the operation, maintenance, and support of Software-Defined Local Area Network (SD-LAN) environments. Role will involve ensuring the seamless functioning of SD-LAN components, resolving network issues, and implementing upgrades to enhance network performance and reliability. Working closely with other IT teams to deliver high-quality network services and provide technical expertise in SD-LAN technologies. Flexible Working Schedule including after-hours changes and participating in an on-call rotation. Hands-on experience on below SD-LAN products, minimum one product experience is must: Cisco: Cisco DNA Center, DNA Assurance , Cisco Catalyst 9000 Series Switches, Cisco SD-Access, Cisco AP s, Cisco ISE (Identity Services Engine). Aruba: Aruba Central, Aruba AirWave, Aruba NetEdit, Aruba CX Series, AP s Aruba ClearPass. Juniper: Mist Systems, Marvis Virtual Network Assistant, Mist Cloud, Juniper EX Series Switches, Mist AP Series (Access Points). Contrail Networking , Contrail Insights VMware: VMware NSX, VMware vRealize Network Insight (vRNI), VMware SD-WAN Edge, VMware vRealize Automation, vRealize Operations Manager Fortinet: FortiGate Secure SD-LAN, FortiSwitch, FortiAP Devices, FortiManager, FortiAnalyzer Key Responsibilities: Monitor, maintain, and support SD-LAN environments. Perform routine network health checks and maintenance to ensure optimal performance. Troubleshoot and resolve network incidents, minimizing downtime and service interruptions. Performing routine tests on an assigned system and reporting results Implement network changes and upgrades in accordance with change management policies. Software tools that provide visibility into network performance, security, and usage. Enable proactive management and troubleshooting of SDLAN network issues. Troubleshooting Expertise: Good knowledge in routing (29xx/39xx/ASR etc) and switching (3750/3850/4500/6500 etc) Expertise in troubleshooting Load balancers (Cisco ACE, F5 - LTM/GTM) Expertise in troubleshooting WAN Optimizers Detailed knowledge in essential services for DC, such as DNS/DHCP/NTP and IPAM Good knowledge in SDN (ACI/NSX) (Nexus: 9k, 7k, 5k, 2k, 1k) Good knowledge in WAN, MPLS and Internet technologies Good knowledge in cloud (Public, private and hybrid) Strategic problem solving skills Systematic troubleshooting skills Deep dive in to detailed analysis with high degree of technical knowledge to solve complex technical problems for Software Defined Networking (SDN) & Network Virtualization Over all trouble shooting skills including, Compute/Virtualization, Network, Security and DDNI Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies Effectively communicating details complex problems to various teams and members Hand-on experience on Create virtual networks Assign scalable groups to virtual networks Define access policies between scalable group Define security policies between each source and destination group, verify and push policy Defining fabric edge as well as control plane and border functions. Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential. Must have knowledge networking features and protocols such as EIGRP, RIP, OSPF, BGP, VTP, STP, Ether channel, 802. 1Q trunking, HSRP, QoS, multicast, RADIUS/TACACS+, SNMP, T-1/E-1 T3/E3, Metro Ethernet, BRI/PRI, and MPLS Juniper routing and switching knowledge Juniper Security knowledge (SRX) Hands-on experience on SD-LAN Controller for Centralized management platform that orchestrates the entire SD-LAN environment. Provides a unified interface for network configuration, policy enforcement, and monitoring Managed and configured End Point devices centrally through the SD-LAN controller Network device connectivity, Switches to Support for automated provisioning, policy enforcement, and segmentation SD-LAN Orchestration Software: Software that automates network configuration, management, and optimization. Works in conjunction with the SD-LAN controller to streamline operations. Component that enforces network policies such as access control, quality of service (QoS), and security rules Security Services: Additional security features integrated into the SD-LAN environment, such as Network Access Control (NAC), Intrusion Prevention Systems (IPS), and Secure Sockets Layer (SSL) inspection. Good knowledge in Security environment, such as Firewalls, Proxy servers, SSL offloading, VPNs etc Communication: Excellent written and verbal communication Conducting brainstorming sessions to resolve complex issues with the team Good inter personal skills to manage clients. Must be able to clearly communicate with the customer and be able to present solutions to customers. Flexible and adaptable in meeting global delivery requirements. Aptitude and desire to learn Other Skills / Qualifications / Certifications ITIL foundation level certification CCDE/CCIE/JNCIE certification preferred CCDP/CCNP Any other certifications like JNCIA, ACE, ASE, load balancer, Proxy, Wireless, Voice is advantageous Engineering Graduate

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8.0 - 10.0 years

8 - 13 Lacs

Bengaluru

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Key Responsibility : Work independently, providing On-site/Offshore support for Cisco and other OEM Network Device and service support Handle day to day issues and request related to LAN/WAN and workstation network including Datacenter network Daily administration and monitoring of health check of Network devices and services Work pro-actively with other Teams including ServiceDesk for any alerts or major issues and bring to closure Regular monitoring of Network stability and alerts and act pro-actively for resolution Work with vendor support for any WAN or Network related issues or requests Handle all backup and upgrade of Network configurations Skill set 8-10 years of Infra experience in a comparable position experience in IT Industry Experience in working cross OEM Routing, Switching, Wireless, Firewalls, Load balancer and WAF technologies Knowledge in Network Security technology and product such as firewall, load balancer, proxies and VPN across different vendors Experience in network monitoring & management tools Deep Knowledge in WAN technologies and protocols such as MPLS, AD, DHCP, DNS, etc. Cisco (Routing, Switching, Firewall) CCNP/CCIE/Juniper/Palo Alto Good Team management and communication skills Very good written and spoken skills Network certifications would be an advantage Willing to work in shifts based on client/project requirements

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0.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Work from Office

ABOUT US Founded in 2015, MishiPay ( https://mishipay.com/ ) brings the best of the online checkout experience to physical stores. We do this with our Scan, Pay and Go technology. Using our native apps on Android or iOS, or our web app available on the user s browser, customers scan the products they wish to buy in store using their own phone, pay instantly and can then simply exit the store with their items. As the leading Scan and Go provider, we work with some of the world s largest retailers including MUJI , Flying Tiger Copenhagen , Dubai Duty Free , Grandiose Supermarket . What s more, we are backed by fantastic investors including American Express, Nauta Capital and United Ventures. MishiPay is growing at a very fast pace with our users increasing by over 600% year-on-year. The work is challenging and requires you to be on top of your game but if the adventure and journey excites you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You ll also quickly see the impact of your work in the real world as MishiPay is live in 14 countries across the globe. Summary: We are seeking a highly skilled and motivated IT & System Administrator to join our team. The IT & System Administrator will be responsible for ensuring the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. The IT & System Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. Responsibilities: Install, configure, and maintain company laptops (Windows/macOS) Maintain and troubleshoot LAN infrastructure including routers, switches, and access points. Monitor system performance and troubleshoot issues. Ensure device security, encryption, and compliance with company policies. Provide technical support to users and resolve IT-related problems. Develop and maintain documentation for IT systems and procedures. Manage user accounts and permissions. Plan and execute IT projects and upgrades. Handle shipping and tracking of IT devices across different locations or to remote employees. Coordinate with vendors for hardware procurement, maintenance, and replacements. Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field. Proven experience as a System Administrator or similar role. Strong knowledge of macOS and Windows operating systems. Experience with networking protocols (TCP/IP, DNS, DHCP). Familiarity with MDM (JamfPro). Excellent problem-solving and communication skills. Experience with Google Workspace. Skills: System administration Network management Technical support Troubleshooting Documentation Why MishiPay? You ll work with an inspirational multi-cultural team, based in our central London HQ, the US, Dubai and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world s largest retailers, impacting the lives of millions of shoppers.

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5.0 - 15.0 years

10 - 14 Lacs

Bengaluru

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Job Title: Lead / Network Engineer Experience: 5-15 Years Location: Bangalore Mode: WFO Contract to hire 6 months Required Skills & Qualifications 5-10 years of hands-on experience in Cisco networking and security. Strong expertise in: Cisco Meraki, Catalyst Switches, Routers, Wireless Controllers Cisco ASA Firewalls, VPNs, and ISE Cisco CUCM, IP Phones, Jabber Netskope Proxy, Forti Authenticator SolarWinds (NPM, NCM, SAM) Certifications preferred: CCNP/CCIE, Cisco Meraki, Fortinet, or equivalent. Strong troubleshooting, analytical, and leadership skills. Experience in SD-WAN, Zero Trust, and cloud networking is a plus. Employment Type: Full-time Job Summary We are seeking a highly skilled Lead / Network Engineer with extensive experience in Cisco technologies, network security, and monitoring tools. The ideal candidate will be responsible for designing, implementing, and maintaining enterprise network infrastructure, ensuring high availability, security, and performance. This role requires expertise in Cisco Meraki, Cisco Routers & Switches, Wireless Controllers, Firewalls, UC solutions, and network monitoring tools like SolarWinds. Key Roles & Responsibilities 1. Network Design & Implementation Design, configure, and deploy Cisco Meraki, Catalyst switches, routers, and wireless controllers. Implement and manage Cisco ASA Firewalls, VPNs, and security policies. Deploy and maintain Cisco Unified Communications Manager (CUCM), IP Phones, and Jabber. Configure and optimize Cisco ISE for network access control and authentication. Manage Netskope Proxy for secure web gateway and cloud security. Administer FortiAuthenticator for multi-factor authentication (MFA). 2. Network Security & Compliance Ensure network security by implementing Cisco ISE, Firewalls, and Zero Trust policies. Monitor and mitigate security threats using Netskope, Cisco ASA, and ISE. Enforce compliance with industry standards (ISO, NIST, GDPR). 3. Network Monitoring & Troubleshooting Use SolarWinds for network performance monitoring, alerting, and reporting. Troubleshoot complex network issues related to LAN/WAN, VoIP, and wireless networks. Conduct root cause analysis (RCA) for network outages and performance bottlenecks. 4. Team Leadership & Collaboration Lead a team of network engineers, providing guidance and mentorship. Collaborate with IT security, cloud, and infrastructure teams for seamless operations. Document network configurations, policies, and procedures. 5. Vendor & Stakeholder Management Coordinate with Cisco TAC and other vendors for escalated support. Liaise with business stakeholders to align network solutions with organizational goals. Required Skills & Qualifications 5-10 years of hands-on experience in Cisco networking and security. Strong expertise in: Cisco Meraki, Catalyst Switches, Routers, Wireless Controllers Cisco ASA Firewalls, VPNs, and ISE Cisco CUCM, IP Phones, Jabber Netskope Proxy, FortiAuthenticator SolarWinds (NPM, NCM, SAM) Certifications preferred: CCNP/CCIE, Cisco Meraki, Fortinet, or equivalent. Strong troubleshooting, analytical, and leadership skills. Experience in SD-WAN, Zero Trust, and cloud networking is a plus. Why Join Us? Opportunity to work with cutting-edge Cisco and security technologies. Collaborative and innovative work environment. Competitive salary, benefits, and career growth opportunities. Cisco

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Roles and Responsibilities: 1. Understand how to set up and manage networks like LAN, WAN, VPN, IP addresses, DNS, DHCP, etc. 2. Handle computers, routers, switches, printers, and other hardware. Solve technical problems quickly. 3. Manage Windows or Linux servers. Create and manage user accounts (Active Directory). 4. Protect the network using firewalls, antivirus, and access controls. Prevent hacking or data leaks. 5. Create backup systems and recover data in case of system failure. Preferred Skills: Strong knowledge of LAN/Wi-Fi networking . Experience with network devices (especially Aruba or HP ). Good understanding of network security (firewalls, load balancers, etc.). Familiar with network monitoring tools (like Nagios, PRTG, SolarWinds). Can handle troubleshooting and provide 2nd level IT support . Experience in automating tasks (maybe using scripts, PowerShell, etc.). If you are interested kindly share me your updated CV at jeevabvr@gmail.com

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2.0 - 7.0 years

2 - 5 Lacs

Gurugram

Work from Office

SITA Standard Service desk is high visibility desk and Engineer Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues He/She would be responsible to answer, process and route all inbound calls to the service desk, ensuring efficient and effective provision of service to SITA customers meeting the necessary Key Performance Indicators (KPI) and Service Level Agreements (SLA) Expected tasks: - Act as point of entry for all inbound first level support calls - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times - Manage/process common mail box efficiently and timely convert them into incidents, change etc - Manage the efficient recording, tracking and escalation of Incidents and complaints - Ensure Customers are regularly informed on request status or incident progress - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups - Manage the Request/Incident life-cycle, including closure, verification and customer communication - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support - Ensure incident reporting data integrity is maintained to the highest possible standards - Undertake any other reasonable task as requested by your manager Qualifications: - Graduation Degree from a recognized university - CCNA/CCNP & ITILV3 preferred Experience: - Minimum 2 year of experience in customer facing role/technical support/incident management roles - Network troubleshooting skills preferred - Basic understanding on LAN and WAN devices and cloud services & connectivity preferred Global Delivery & Operations

Posted 2 months ago

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15.0 - 18.0 years

30 - 37 Lacs

Gurugram

Work from Office

Purpose of Role We are seeking an experienced and technical Manager - IT Infrastructure to oversee the planning, implementation, and maintenance of our organizations IT systems and infrastructure. This role is responsible for ensuring the reliability, security, and scalability of all IT infrastructure components including networks, servers, storage, cloud services, Security Tools like EDR, End User Data Backups, Web gateway and data centres. Position Title Chief Manager - IT Infrastructure Position Summary The ideal candidate will lead a team of IT professionals, collaborate with cross-functional departments, manage vendor relationships, and develop strategies to support the organization s current and future technology needs. This role requires a blend of technical expertise, leadership, and strategic thinking to drive continuous improvement and operational excellence. What we promise you Position Demands 1. Infrastructure Management & Controlling. Ability to manage scalable, secure, and reliable IT infrastructure | Familiarity with ITIL processes and service delivery best practices | Compliance & Audits. 2. Network Management Expertise in LAN/WAN, SDWAN, firewalls, VPNs, load balancers, EDR, NMS, Nutanix and network security etc 3. Server & Datacenter Management Managing physical and virtual servers, data center operations, and performance tuning. AD,DNS, 4. Virtualization & Storage Experience with virtualization technologies (VMware, Hyper-V) and storage solutions (SAN, NAS). 5.Cybersecurity Strong knowledge of security frameworks, threat management, and compliance standards. Key Accountabilities / Responsibilities Manage day-to-day operations of networks, servers, storage systems, End User Data Backup, Enterprise core infra and cloud environments. Ensure the security, integrity, and high availability of IT infrastructure. Lead and mentor IT infrastructure team members; promote a culture of innovation and excellence. Monitor performance and proactively identify areas for improvement. Stay updated on emerging technologies to recommend and implement enhancements. Maintain and manage scheduled Audit and compliance parameters and requirements. Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Customer Service Orientation Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Power is India s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We are guided by our core purpose of empowering humanity by addressing the toughest challenges of energy delivery. Our four core values form the pillars of our organization: Respect: Everyone Counts Social Impact: We work to improve lives Fun: Thank God it s Monday! Innovation: A new way today Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit Km s and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, India s first power sector Infrastructure Investment Trust ( InvIT ), listed on the BSE and NSE.

Posted 2 months ago

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

Work from Office

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

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