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6.0 - 11.0 years
6 - 16 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We are hiring Manager / Sr. Manager IT Infrastructure (L2L3) with 8–10 years of hands-on experience in IT infrastructure management, Windows Server environments, enterprise networking, and user support. The ideal candidate must have a strong background in IT operations, system security, and support for 500+ users including senior leadership. Key Responsibilities: Manage Microsoft Windows Server 2016/2019 environments. Administer AD, DNS, DHCP, Group Policies. Handle Microsoft 365 (Exchange Online, OneDrive, Teams). Monitor servers, perform backup/restoration, patching, server hardening. Configure and troubleshoot firewalls, routers, switches. Work with technologies like Checkpoint, Palo Alto, Fortinet, Cisco Switching, Load Balancer, DLP, Web Proxy, VOIP, SDWAN. Address L2-L3 issues and support escalations from desktop/server teams. Manage outsourced IT support staff and ensure SLA adherence. Close VAPT observations and handle audits from regulatory bodies. Support VIP/Sr. Management users with high-quality technical service. Prepare monthly IT infrastructure reports. Evaluate and implement new technologies. Follow ITIL framework practices. Desired Candidate Profile: 8–10 years of experience in IT infrastructure domain. Bachelor’s degree in IT/Computer Science or equivalent. Experience in stock broking firms preferred. Excellent troubleshooting, communication, and documentation skills. Proactive and open to learning new technologies Key Skills: Windows Server | Active Directory | Microsoft 365 | Server Monitoring | Network Security | Firewalls (Checkpoint/Palo Alto/Fortinet) | Cisco Switching | DLP | Load Balancer | Backup & Restore | VAPT | ITIL | Desktop Support | VOIP | SDWAN | Group Policy | DHCP | DNS | Server Hardening | VIP Support Interested Can drop Resume on below Mail dharti.gothi@upgrad.com 8356993985
Posted 1 month ago
2.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Were Hiring: System Administrator Location: Chennai (Onsite) Experience: 6+ Years Are you an infrastructure expert who thrives on solving complex challenges across networking, security, and systems managementWe're looking for a System Administrator who can hit the ground running and take charge of enterprise-level infrastructure and security operations, Key Responsibilities Infrastructure Management: Design, install, and manage servers, firewalls, virtual environments, and network systems, Security & Compliance: Monitor and secure M365 environments, ensure compliance with ISO 27001 and SOC 2 Type 2, and manage endpoint protection tools, Patch & Vulnerability Management: Keep systems up to date and secure with effective patching strategies, Risk & Project Management: Support hardware/software evaluations and implement risk-mitigated IT projects, Support & Maintenance: Provide after-hours support and handle scheduled weekend maintenance as needed, Collaboration & Training: Mentor peers, support cross-training, and deliver security awareness programs, Required Skills 6+ years of hands-on experience in System Administration, Expertise in LAN/WAN networking, VLANs, IP subnetting, and 802 1Q trunking, Solid experience with Azure & Local Active Directory administration, Proven ability in patch management, vulnerability remediation, and OS/application hardening, Deep knowledge of M365 security, Azure AD, Microsoft Defender, and SIEM tools, Familiarity with security compliance frameworks (ISO 27001, SOC 2), Excellent troubleshooting, analytical thinking, and documentation skills, Strong communication and ability to thrive in fast-paced environments, Why Join Us Work on impactful infrastructure and cybersecurity initiatives, Get hands-on with leading tools like Falcon, Endpoint Protector, SIEMs, and more, Collaborate with experienced professionals and build cross-functional expertise, Opportunity to work in a secure, compliance-driven, enterprise environment, InterestedApply below asap Apply now or message me directly to explore this opportunity, #Hiring #SystemAdministrator #C2C #OnsiteJobs #ChennaiJobs #Networking #InfrastructureJobs #Cybersecurity #M365Security #ISO27001 #SOC2 #ContractJobs #Azure #ActiveDirectory #ITAdmin
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Ayushi- 86022 79217 khushi- 80851 24583 **NO PLACEMENT CHARGES** Warm Regards, Eshu HR TEAM KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Gurugram
Work from Office
Facility Executive Exp- 2+ Years Loc- Gurgaon Skills- Facilities Mgt, Security Mgt, LAN Coordination, Router, Helpdesk etc Pkg- 5 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 2 months ago
5.0 - 10.0 years
50 - 60 Lacs
Bengaluru
Work from Office
[ WHO WE ARE ] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montr al Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON Indias success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years. [About the role] Krafton India is stitching together a host of great game developer platform services into the country s most connected gaming ecosystem. We re looking for a Marketing Associate who will own our public voice from press hits and creator collabs to Discord emojis and Insta Reels. You ll craft stories that gamers, brands, and media want to share, while turning community insights into product-shaping feedback [Responsibilities] PR Leadership Build the annual communications plan covering launches, esports seasons, and corporate milestones. Draft press releases, op-eds, founder quotes; secure tier-1 coverage. Manage PR agency retainer (briefs, targets, reporting). Social Media Strategy Execution Own multi-channel content calendar (IG, X/Twitter, YouTube Shorts, Discord, LinkedIn). Develop thumb-stopping creative with in-house designers external creators. aunch real-time tactics during tournaments, Koins drops, or policy news. Community Engagement Oversee moderators and sentiment dashboards for Discord, Telegram, and app-store reviews. Detect hot issues early; partner with Live-Ops for rapid resolution Offline Creator Events Plan press junkets, influencer boot-camps, community LAN meet-ups Support BD Product teams on brand-quest announcements. Data Reporting Track share-of-voice, engagement, reach, and conversion metrics in Looker Provide weekly insights to Product, BD, and Live-Ops squads. Crisis Comms Maintain scenario playbooks; manage stakeholder messaging during outages or policy shifts. [Requirements] 5+ years in PR, social, or community roles for gaming, tech, or youth brands. Proven media relationships and a track record of landing top-tier coverage. Tactical mastery of short-form video meme culture plus the analytics to prove what works. Confident writer and storyteller in English (Hindi or another Indian language a bonus). Comfortable with dashboards: Looker, Sprout, Meltwater, Discord insights, etc. Event-execution experience (press conferences, LAN parties, or creator summits). Crisis-comms muscle: you stay cool when servers go down at midnight. [Preferred qualifications] Experience with leading social media and PR campaigns for gaming or other entertainment media Familiarity with modern marketing tools and analytics platforms. Ability to manage multiple projects in a fast-paced environment. Join us in driving the growth and success of our mobile games platform, creating impactful experiences for developers and players alike!
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
Qualification : Any Graduate/Diploma IT or Any relevant certification of IT Experience : Minimum 3 years of experience in Any Industry Yearly CTC : Up to 2.75 LPA (Rs.in Lakhs) Must-Haves: Diagnose and resolve hardware and software-related issues across a variety of devices, including laptops, desktops, printers, and other IT equipment. Proactively identify root causes of technical issues and implement effective solutions to prevent recurrence. Apply knowledge of networking concepts, including IP addressing, VPN, Wi-Fi, LAN, WAN, SSH, Telnet, and basic firewall configurations. Manage backup and restore processes, including online and offline backups, ensuring data integrity and availability. Perform client patching, software updates, upgrades, and downgrades, as well as comprehensive patch management. Monitor system and network performance and generate IT reports for operational insights. Conduct remote troubleshooting to support end-users effectively and resolve technical issues promptly. Explore alternative solutions and test different approaches to ensure timely issue resolution. Maintain accurate logs of technical issues, resolutions, and system configurations for future reference. Provide hands-on support with Windows operating systems and core software applications. Manage network security practices, including anti-virus programs, Endpoint Solutions, and Mobile Device Management. Utilize ticketing systems and asset management tools to track IT support requests, incidents, and equipment inventory. Flexibility to work at both plant and corporate office locations. Want to Haves: Coordination skill to support plenty locations. Good interpersonal skills. Hands on experience with Linux/Mac OS environments. Knowledge of Advance Microsoft office tools or Advance Google Suite. Reporting to : IT Manager
Posted 2 months ago
1.0 - 3.0 years
6 - 7 Lacs
Mumbai
Work from Office
Desktop Support Engineer: Congratulations, you have taken the first step towards bagging a career-defining role. Join theteam of superheroes that safeguard data wherever it goes. What shouldyou know about us? Seclore protects and controls digital assets to help enterprises prevent datatheft and achieve compliance. Permissions and access to digital assets can begranularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automatedpolicy enforcement allow enterprises to adapt to changing security threats andregulatory requirements in real-time and at scale. Know more aboutus at www.seclore.com You wouldlove our tribe: If you are a risk-taker, innovator, and fearless problem solver who lovessolving challenges of data security, then this is the place for you! Role: DesktopSupport Engineer (NIGHT SHIFT) Experience: 1 - 3 years Location: Mumbai A sneak peekinto the role: We are seeking a proactive and technically sound Desktop Support Engineer(Night Shift) to provide end-user support for Windows and macOS devices, resolve basic networking issues, and ensure smooth IT operations duringoff-business hours. Here's whatyou will get to explore: Provide first-level support for Windows and MacBook systems, including OSissues, software installations, and patch updates. Troubleshoot and resolve hardware, peripheral, and application issuesreported by users. Perform routine checks, system health monitoring, and overnight softwarerollouts or updates. Support VPN access, Wi-Fi connectivity, and LAN troubleshooting. Handle account-related support (password resets, profile issues, etc.) viaActive Directory or MDM platforms. Document incidents, solutions, and escalate complex issues to senior IT staffas needed. Maintain and update asset inventory, and coordinate with day-shift teams forfollow-ups. Ensure compliance with security protocols and SOPs during all supportoperations. Coordinate with global teams or external vendors for remote troubleshootingif required. We can seethe next Entrepreneur At Seclore if you Are tech agnostic, think innovatively and take calculated risk Why do wecall Seclorites Entrepreneurs not Employees We value and support those who take the initiative and calculate risks. We have anattitude of a problem solver and an aptitude that is tech agnostic. You get towork with the smartest minds in the business. We are thrivingnot living. At Seclore, it is not just about work but about creatingoutstanding employee experiences. Our supportive and open culture enables ourteam to thrive. Excited tobe the next Entrepreneur, apply today! Dont have some of the above points in your resume at the moment? Dont worry.We will help you build it. Lets buildthe future of data security at Seclore together.
Posted 2 months ago
3.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 months ago
3.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies: Standards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 months ago
3.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 months ago
5.0 - 9.0 years
4 - 8 Lacs
Gurugram
Work from Office
Job Description - High-Level Responsibilities: Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident.. Minimum Qualifications: Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areas: Switching, and Wireless Excellent written and verbal communication skills
Posted 2 months ago
3.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Entry level graduate with limited commercial and technical work experience. Build skills and expertise in a chosen Engineering Discipline. Works to instructions and directions and delivers reliable results. Keen to understand clients business needs. Solves routine problems. Organises own time with a short time horizon. Skills (competencies)
Posted 2 months ago
10.0 - 15.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Networking expert with 10–15+ yrs in Presales & Solution Design. Skilled in Enterprise, Cloud & Data Center Networking, Cybersecurity. Strong leadership & communication. Preferred certs: CCIE, AWS Advanced Networking, Azure Architect Expert.
Posted 2 months ago
0.0 - 2.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Voice & Non-Voice Technical Support (Hindi + English)||work from office||Hyderabd|| ||ctc upto3.8lpa|| Are you passionate about technology and love helping people? We're expanding our team and looking for Technical Support Executives for Voice and Non-Voice processes. BPO industry. Flexible to work from office day shifts Salary 2.8lpa to 3.8lpa Freshers Welcome *Skills* : Provide L1-level technical support for end users Troubleshoot issues related to LAN, WAN, desktop systems, and basic networking Handle customer queries via voice or chat/email support Offer product-specific support (especially HP products printers, laptops, desktops, etc.) Ensure first-time resolution with a customer-first attitude *Requirements:* Must be fluent in Hindi and English Strong knowledge of: LAN/WAN troubleshooting Desktop Support & L1 Technical Support HP Products Excellent problem-solving and communication skills Prior experience in a technical support role preferred Interested Candidates Can Reach Out To Below: Contact HR Harika: WhatsApp: 9603164736 Email: harikap.axis@gmail.com
Posted 2 months ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. ELIGIBILITY : - Graduates with minimum 18 months of Technical Support experience can apply. SALARY :- Upto Rs 5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Riya: 9628373761 Simran : 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.
Posted 2 months ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 months ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 months ago
6.0 - 11.0 years
18 - 30 Lacs
Hyderabad
Work from Office
Hi Everyone. Open Positions in the Network Engineer Role Greetings from Tekaccel! This is an excellent opportunity with us. If you have that unique and unlimited passion for building world-class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career. What are we looking for? Job Title: Network Engineer (Multiple Openings) Job Location: Hyderabad Employment Type: Full-Time (FTE) Mode of Work: Work from Office (WFO), 5 Days a Week Shift: Rotational Hiring Process: Interview Mode: ***WALK-IN DRIVE ON SATURDAY (21st JUNE 2025)*** Availability Required: Immediate to 30 Days Notice Only (candidates with notice periods beyond 30 days will not be considered) Job Description: We are looking for Network Engineers (L1/L2/L3) to support and manage our enterprise network infrastructure across multiple locations. You will be responsible for providing operational support, troubleshooting issues, and ensuring high availability and performance of network services. Provide L1 / L2 / L3 network support LAN/WAN/Wi-Fi environments Role and Responsibilities: Design, configure, and manage Local Area Network (LAN) and Wireless Local Area Network (WLAN) environments to ensure optimal performance and reliability. Perform regular network maintenance tasks such as firmware updates, hardware replacements, and health checks. Diagnose and resolve complex network issues to minimize downtime and maximize system availability. Optimize network performance through proactive tuning and configuration techniques. Implement and maintain robust network security measures, including firewalls, access controls, and intrusion detection systems. Leverage network monitoring tools to continuously assess performance and identify potential risks. Document network configurations, operational procedures, and troubleshooting steps to support compliance and operational continuity. Collaborate with cross-functional IT teams to address network-related needs and integrate new technologies seamlessly. Lead network projects, including upgrades, migrations, and expansions, by applying effective project management practices. Mentor and support junior network engineers in diagnosing and resolving complex network challenges. Skills And Experience: Bring 6+ years of experience in network engineering, with hands-on expertise in LAN and WLAN configuration, maintenance, and troubleshooting. Demonstrate proficiency with network hardware from vendors such as Cisco and Juniper. Exhibit a strong understanding of network protocols, including Transmission Control Protocol/Internet Protocol (TCP/IP), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Multiprotocol Label Switching (MPLS). Use advanced network monitoring and analysis tools to optimize system performance. Apply excellent problem-solving and analytical skills to address complex technical issues. Communicate effectively and foster collaboration through strong teamwork and communication abilities. Implement and manage network security solutions and tools to safeguard enterprise systems. Provide guidance on process accountability, data monitoring, and exception monitoring to improve operational effectiveness. Manage and optimize technical business performance, with a focus on automating and simplifying key business processes. If interested, candidates, please share your updated resume at naveen@tekaccel.com or WhatsApp at +91 7997763537 Tekaccel Software Services India
Posted 2 months ago
7.0 - 12.0 years
10 - 15 Lacs
Gurugram
Work from Office
Bachelor s Degree or Higher in Electrical / Electronics / Instrumentation. 7 years of hands-on experience on BMS / automation systems / IoT-based systems. Experience with detailed site surveys, IO Summary preparations, BOQ and scope estimation for BMS/Automation projects. Candidates with additional experience of installation, testing and commissioning of BMS will be preferred. Experience with installation and working of field instruments such as DDC controllers, PLCs, temperature sensors, pressure sensors, flow meters, motorized control valve, instrumentation cables, VFD and control panel. Advance knowledge on commissioning and operation of VFDs, actuator valves, and its operations. Preferred to have knowledge of Chiller Plant Manager, Chillers, HVAC pumps, Cooling Tower, AHU, FCUs, TFAs, VRFs, VAVs, Heat Pumps, Energy Meters, Centralized and Decentralized Cooling Systems. Strong understanding of different communication protocols like RS485 (Modbus), BACnet, SNMP, LAN, Ethernet etc. and how to integrate different hardware devices over each of these protocols. Strong computer skills (Web Search, Email, Word, Excel, Power Point) Communication: Must speak English and must be able to make effective presentations to a variety of audiences. Responsibilities: Innovation : Identify the scope of projects for IoT-BMS projects. Prepare proposals with IO Summaries and BOQ for IoT BMS projects. Identify new ways of saving energy and keeping up to date knowledge of new hardware/technologies in the market. Understand customer s pain points and prepare a project solution with applicable use cases for further discussion with the IoT Solutions Team lead. Planning : Coordinate sites surveys and visits for new project scoping or sometimes perform self-survey related to the project scoping of large projects. Ensure the Survey forms/Checklists are filled by the Field Engineers or self and VERIFY the data before processing it to the Solutions Team Lead post site Audit. New solution & Use cases development - Coordinate with the Product team for new device / solutions integrations and develop new use cases Also support the operations team and train them to identify the scope of the sites from the checklists and prepare the planning documents as follows: IO summary Installation Locations (Panels, Meters, Sensors etc.) BOQ HVAC High-side Schematic diagrams Wiring Layouts Wiring Estimations Integration Mapping Points Coordinate with the Operations teams for solutions/BOQ deployment after PO is received, and update the plans for possible on-site execution, get the planning documents verified as per the project plan and report to the manager. This role will need the candidate to travel to sites on as-needed basis.
Posted 2 months ago
8.0 - 9.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Required Skills Behavioral | Aptitude | Communication Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | Scrum Alliance Certification | CSM (Certified Scrum Master) Skills required: Hardware and Network: - Understand the need of the business and convert them into BOM / design by proposing right Hardware (HW) make / model/version - Plan and deploy solutions through advanced troubleshooting techniques. - Troubleshoot complex problems like Application slowness, through the use of tools like IPSla, Netflow etc., usage of packet tracing and debug commands. - Perform Analytics for complex issue resolution. - Evaluate Product Platforms, carry out Proof of Concept and Integrations, Knowledge Acquisition and Transfer. Switching: - Configure and carry out Complex Integrations like VSS, VPC, Fabric Path - Review Design for Data Center, Enterprise LAN - Develop Standards functionalities and implement the same Routing - Carry out Advanced Monitoring of IP SLA and EEM (Embedded event Management) (Applet). - Design based on standard Design Templates - Assess and propose Automation Solutions for efficiency improvement - Design Solutions for Enterprise/ Service Provider/ Data Center Environments. WLAN: - Guide Onsite engineer to perform onsite survey and data gathering in case of connectivity issues and intermittent connectivity issues. - Design covered switched network and implement a converged switched network including WLAN - Verify and troubleshoot a switch with VLANs and Interswitch communications. Network Management Tools: - Assess infrastructure and propose improvements. - Automate reporting schedules through wizards (Linux OS and Sun Solaris. - Integrate management tool to PBX - Decide parameters to be monitored and customize reporting. - Design and Deployment of Servers like Symposium/CC6/CMS Technical Skills - Network Components and Devices, Switches, Soft Switches, Multilayer Switches , Routers, Bridge Routers , Wireless Access Points (WAPs), Wireless Network interface Controller
Posted 2 months ago
2.0 - 5.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Number of Positions 1 Job Family Intl Work Center (CTR) Type of Position Permanent Location Bangalore, India Support hours Predominantly US business hours. Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams. 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Knowledge and Skills Required to Perform the Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients. No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Job ID R-70534 Date posted 06/16/2025
Posted 2 months ago
2.0 - 5.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Support hours 24x7 Work Environment with Predominantly US Business Hours Roles and Responsibilities Acting as a Lead Tier 2.5 for Tier 2 engineer for AT&T Business Network Solution Team. Prioritizing and analyzing the alerts and events in the network monitoring tool. Advance technical knowledge of troubleshooting, configuration & maintenance of complex network infrastructure (Wired and Wireless). Hands on experience of Network Performance Monitoring Tools and Dashboards like Meraki, Aruba, Ruckus, ServiceNow, Salesforce etc. while leveraging tools used for packet capture and monitoring performance metrics. Clear understanding on how to troubleshoot issues and configure network devices (switches, routers, virtual machines and cloud-based applications Knowledge of Aruba, Cisco, Ruckus wireless controller, access point & switches. Proficient knowledge of performing Incident Triage while acting as a lead of first responders of a service desk supporting AT&T Strategic Network Services Prioritizing incoming incidents based on severity and impact, while implementing quick actionable solutions to resolve incidents or provide a next plan of action. Knowledge of different types of Transport / Circuits Ethernet, VPN, Broadband, Fiber based Internet, LTE and 5G and be able to troubleshoot transport issues. Managing and expediting the process of service restoral and break/fix functions scope includes (Analyze and escalate issues, case handling, providing timely updates, as well as prompt handing critical customer escalations) Engaging right work group for software or hardware resources when first touch solution is unavailable or there is degradation in performance impacting business. Knowledge of Monitoring Platforms, Data Capture Technologies and capabilities to quickly analyze, identify reported problems and provide corrective action plan. Interfacing with higher tier support teams and service management teams to address customer issues and provide corrective service improvement plans. Ability to lead and contribute technically over complex troubleshooting calls Ticket Management:- Knowledge of ServiceNow Ticketing Platform and Salesforce Database. Comfortable to lead and work with internal support groups and recommend diagnostic tests based on degree of service impairment. Updating ticketing systems and tools documenting incident chronology Managing, leading and facilitating access providers and associated escalations Negotiate and coordinate with other support centers (i.e. internal and external organizations and AT&T business partners) for sectionalization and formulation of testing plans, while providing end to end support towards agreed deliverables. Escalating tickets according to process based on the established intervals. Understanding on MS Teams platform, handling of VOIP calls and Chat support Knowledge and Skills Required to Perform the Role Technical Skills: - Minimum 3-5 years of relevant experience in IT service industry working as a lead on telecommunications & managed network infrastructure solutions. No less than 3 years of working experience, preferably on a customer services interfacing role with exposure to client handing and process management roles. No less than 2-3 years of hands-on experience on Networking / IT infrastructure as an engineer on WAN, LAN, Wireless, Cloud based Wireless Access Points, Network Servers and understanding of handing a NOC model of Network Incident Handling etc) Proficient understanding and knowledge on troubleshooting Aruba, Meraki, Ruckus, AP, switches and SIM based Routers / Modems (LTE / 5G) Excellent knowledge of WAN, LAN and Wireless Technologies and manage services within an IT operation Organization. Clear understanding of Network protocols, Routing, Switching, Wired & Wireless Technologies, Access Points, WAN Circuits, Call managers, Secure Internet Gateways etc and Strong understanding of IPV4 and IPV6 networks are required. Excellent knowledge of performing remote troubleshooting of network appliances, deployment and replacement of hardware devices, vendor management practices, maintenance of Ruckus, Aruba, Meraki devices and overall knowledge of handling cloud-based network monitoring tools /applications Hands on knowledge of RADIUS Services & Cloud based Wireless controllers. Excellent technical coordination skills and knowledge of vendor management for network hardware equipment, cloud based virtual servers, wireless controllers and skills for effective management of ISPs and other network service providers. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) . Excellent voice over IP tele conference handing skills and telephone etiquette. Excellent problem-solving skills, ability to work and lead team under pressure. Professionalism at all times and ability to demonstrate positive attitude. Highly skilled in the use of PC systems and Microsoft applications Drive, enthusiasm, initiative, commitment and self-motivation. Resourcefulness and flexibility. Ability to work well in a team. Years of Experience 5+yrs Education BE/B.TECH + CCNC / CMA / ACSA/ ACA / ACMA / ACMP Certified Job ID R-46987 Date posted 06/16/2025
Posted 2 months ago
8.0 - 13.0 years
19 - 25 Lacs
Bengaluru
Work from Office
Role & responsibilities : • Provide day-to-day operational support, including maintenance and resolution of high-priority incidents and problems across network and security domains. • Operate and maintain LAN/WAN infrastructure, ensuring optimal performance and minimal downtime. • Troubleshoot and resolve complex issues related to switching, routing, and network connectivity. • Conduct installation, configuration, and support for Cisco switching platforms including Cisco 3750, 4500, 4900, and 6500 series. • Administer and maintain Cisco Meraki wireless networks and associated controllers. • Perform hands-on Cisco ISE (Identity Services Engine) operations: • Manage internal/external CA certificates. • Configure EAP-TLS, HTTPS, and SCEP-based authentication. • Execute software upgrades, patches, and high-availability setups. • Integrate ISE with Active Directory, LDAP, and MDM solutions. • Plan and manage deployments of switches and Wi-Fi infrastructure, including Aruba switches and wireless solutions. • Support advanced networking setups including load balancers (preferred). • Analyze bandwidth requirements and system dependencies to support capacity planning and scalability. • Provide recommendations to L4 engineers or subject matter experts on improvements and upgrades. • Evaluate third-party vendors and network services for quality and performance improvements. • Maintain comprehensive documentation and ensure effective communication with internal stakeholders and end-users. Preferred knowledge, skills, and abilities: Essential Hard Skills: • Strong experience in enterprise network operations, including LAN/WAN, switching, and wireless technologies. • Proficiency in Cisco and Aruba networking environments. • In-depth knowledge of Cisco ISE and its integration in enterprise environments. • Familiarity with network authentication protocols and best practices. • Strong troubleshooting and analytical skills with attention to detail. • Excellent verbal and written communication skills. Preferred Skills: • Cisco Certified Network Professional (CCNP) Required/Recommended • Cisco ISE Specialist Certification – Optional but preferred • Additional vendor certifications (Aruba, Fortinet, etc.) – Added advantage
Posted 2 months ago
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