1432 Lan Jobs - Page 26

Job description Job Title: International Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita2.jobfinder @gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role Description You will be operating within Corporate Bank Production as an Associate, Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery plus, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of the run book. Drive knowledge management across the supported applications and ensure full compliance Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Technologies/Frameworks: Unix, Shell Scripting and/or Python SQL Stack Oracle 12c/19c - for pl/sql, familiarity with OEM tooling to review AWR reports and parameters ITIL v3 Certified (must) Control-M, CRON scheduling MQ- DBUS, IBM JAVA 8/OpenJDK 11 (at least) - for debugging Familiarity with Spring Boot framework Data Streaming Kafka (Experience with Confluent flavor a plus) and ZooKeeper Hadoop framework Configuration Mgmt Tooling: Ansible Operating System/Platform: RHEL 7.x (preferred), RHEL6.x OpenShift (as we move towards Cloud computing and the fact that Fabric is dependent on OpenShift) CI/CD: Jenkins (preferred) APM Tooling: either or one of Splunk AppDynamics Geneos NewRelic Other platforms: Scheduling Ctrl-M is a plus, Autosys, etc Search Elastic Search and/or Solr+ is a plus Methodology: Micro-services architecture SDLC Agile Fundamental Network topology TCP, LAN, VPN, GSLB, GTM, etc Familiarity with TDD and/or BDD Distributed systems Experience on cloud platforms such as Azure, GCP is a plus Familiarity with containerization/Kubernetes Tools: ServiceNow Jira Confluence BitBucket and/or GIT IntelliJ SQL Plus Familiarity with simple Unix Tooling putty, mPutty, exceed (PL/)SQL Developer Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in Follow the Sun model, virtual teams and in matrix structure Service Operations experience within a global operations context 6-9 yrs experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains Good analytical, troubleshooting and problem-solving skills Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.)

In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Required Candidate profile Excellent communication and teamwork skills, with the ability to collaborate effectively with cross -functional teams and stakeholders. Relevant certifications, such as Server Administrator.

Job Overview: We are looking for a forward-thinking Service Reliability Analyst Network Infrastructure to enhance our enterprise network systems stability, performance, and observability. This role combines traditional NOC responsibilities with modern AI Ops practices and operates within a 24/7 shift-based team. The ideal candidate will proactively detect and resolve network anomalies, utilise AI/ML insights to optimise operations, and support continuous service availability and performance improvement. Responsibilities: Monitor and manage enterprise network infrastructure using AI Ops platforms, including LAN, WAN, VPN, SD-WAN, data centres, and cloud networks. Leverage AI Ops tools (e.g. Dynatrace, LogicMonitor, etc.) to detect anomalies, correlate events, and reduce alert fatigue. Implement via automation maintenance and routine upgrade of enterprise grade network infrastructure Support root cause analysis (RCA) using AI-generated insights and contribute to incident postmortems. Maintain dashboards, reports, and documentation for operational visibility and performance KPIs (latency, availability, MTTR, etc.). Continuously tune AI/ML models and integrate new data sources to improve detection accuracy and incident correlation. Participate in change management reviews to assess risk to network service reliability. Support automation initiatives and contribute to developing intelligent incident response playbooks. Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Required Skills and Experience: 1 to 3 years experience. Bachelor s degree in Information Technology, Computer Science, Network Engineering, or equivalent experience. Hands-on experience with network technologies and protocols (TCP/IP, BGP, OSPF, DNS, DHCP, SDWAN). Practical knowledge of ServiceNow ITSM. Experience with telemetry and observability tools such as LogicMonitor. Basic analytical skills with a data-driven approach to identifying and resolving network issues. Willingness to learn new skills and technologies as the SRC increases its scope of responsibility. Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent. In addition, the Cisco DevNet Certification would be highly advantageous. Experience with public cloud networking (AWS, Azure, GCP). Familiarity with ITIL and SRE principles (SLI/SLOs, error budgets, incident command). Experience integrating AI Ops tools with ITSM systems (e.g., ServiceNow, Jira Service Management). Exposure to automation/orchestration tools (Ansible and Terraform). Nice To Have Skills and Experience: Exposure to high performance computing or cloud-native services. Experience creating or updating Ansible playbooks for repetitive tasks or configuration. Curiosity about automation and DevOps practices. #LI-SA3 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm

Job Overview: We seek a Service Reliability Analyst Network Infrastructure to improve our network systems stability, performance, and observability. This role merges traditional NOC duties with modern AI Ops practices in a 24/7 shift-based team. The ideal candidate will detect and resolve network anomalies, use AI/ML insights to optimize operations, and support continuous service availability and performance improvement. Responsibilities: Lead sophisticated solve and resolution of network incidents spanning LAN, WAN, VPN, SD-WAN, data centers, and cloud networks (AWS, Azure, GCP). Drive adoption and integration of AI Ops tools (e.g., Dynatrace, LogicMonitor) to enable proactive anomaly detection, alert correlation, and incident automation. Work with engineering and platform teams to expand observability coverage, tune alerting thresholds, and onboard new network services to SRC monitoring. Perform deep-dive root cause analyses (RCAs), lead incident reviews, and implement preventive actions to improve service resilience. Design and build dashboards, reliability reports, and KPIs (MTTR, latency, packet loss, availability) to improve visibility and decision-making. Contribute to network automation initiatives using tools like Ansible and Terraform; develop and maintain intelligent playbooks for remediation workflows. Tune and optimize AI/ML models used in telemetry analysis and predictive incident detection. Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent. In addition, the Cisco DevNet Certification would be highly advantageous. Hands-on experience with network technologies and protocols (TCP/IP, BGP, OSPF, DNS, DHCP, SDWAN). Experience with public cloud networking (AWS, Azure, GCP). Familiarity with ITIL and SRE principles (SLI/SLOs, error budgets, incident command). Experience integrating AI Ops tools with ITSM systems (e.g., ServiceNow, Jira Service Management). Exposure to automation/orchestration tools (Ansible and Terraform). Required Skills and Experience: 3 6 years of hands-on experience in Platform Operations, or Infrastructure Support roles. Good experience with observability tools (e.g., Dynatrace, Logic Monitor, Datadog, Splunk) for real-time monitoring, alerting, and diagnostics. Proficiency in a scripting or programming languages (e.g., Python, Java, .NET, Node.js, Ansible or JavaScript). Practical knowledge of infrastructure automation using Ansible, including writing playbooks. Proficient in ticket management via an ITSM platform such as ServiceNow. Experience leading incident response, driving service restoration and coordinating root cause analysis. Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Nice To Have Skills and Experience: Exposure to high performance computing or cloud-native services. Experience with telemetry and observability tools! Experience creating or updating Ansible playbooks for repetitive tasks or configuration. Curiosity about automation and DevOps practices! #LI-SA3 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm

Summary: Designs, develops and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product s lifecycle including modifications, upgrades and maintenance of the product or product line. Duties & Responsibilities: JD for Technical Program Manager - IP & Transport & Cloud JOB RESPONSIBILITIES: Deliver projects for inventory, topology, performance, and fault solutions. Align with internal and external stakeholders for timely delivery of requirements. Prepare essential documents (HLD, LLD, User Guide, Integration Document, Solution Description Document). Manage and drive PoCs for new opportunities with stakeholders. Handle PoC/project requirements and coordinate with the development team. Validate modules, deliver to customers, and conduct product demonstrations and UAT submissions. Regularly interact with customers for project inputs, feedback, and requirements. Provide pre-sales support with technical expertise for new RFI/RFPs, emphasizing excellent communication skills REQUIREMENTS: Proficient in traditional IP networks, server systems (Linux & Windows), and telecom solutions. Hands-on experience in IP operations, including planning, designing, implementation, troubleshooting, and maintenance. Strong knowledge and hands-on experience with routers/switches from multiple vendors. Extensive experience in technologies like MPLS, L2, L3, VPLS, EVPN, and ISP. Expertise in implementing and troubleshooting dynamic routing protocols. Familiarity with SNMP, Netconf, Restconf, RestAPI, gNMI, FTP, Corba NBI, SOAP API, and SSH. Proficient in various tools like VMware, Prometheus, Grafana, Elasticsearch, Nagios, and Datadog. Hands-on experience in configuring, designing, and troubleshooting L2/L3 protocols. In-depth understanding of networking concepts, LAN (wired & wireless), WAN, firewall environments, and multicast. Exposure to designing and deploying data center networks, SDN/NFV technologies, and overlay networking. Knowledge of best practices for discovery, monitoring, management, and control of IP networks and server infrastructure. Certification in CCNA, CCNP, JNCIA, JNCIP, and/or Cloud Associate certification. Assigned to 2-3 projects of small to medium scale with high business value. Manages all aspects of SDLC and project delivery, adhering to set audit standards. Leads cross-functional project teams, ensuring on-time completion and continuous process improvement. ADDITIONAL REQUIREMENTS: Proficiency in Shell scripting and Python programming. Extensive experience with core project management tools. Proficient in utilizing key project management tools such as Jira, Microsoft Project Server, SharePoint, Teams, and Microsoft Office Professional. Possesses expert knowledge of project management methodologies, tools, and techniques. Demonstrated experience in overseeing end-to-end projects in Application Development, Application Deployment, Infrastructure, or Cyber domains, along with expertise in estimating time, resources, and costs. Experience and Education: Hold a bachelor s degree in computer science, information technology, or equivalent. Possess 10-15 years of experience in roles related to IP transport, IT, and network administration. PMP or SCRUM certification is advantageous. Strong oral and written communication skills, coupled with excellent analytical abilities and attention to detail, are essential. Demonstrated capability to comprehend and articulate complex ideas clearly. Pre-Requisites / Skills / Experience Requirements:

Job Summary Network Engineer Responsibilities Shifts are morning IST & afternoon IST (5 AM to 10 PM) with on-call roster. Work is required from Walmart office in Marathahalli Bangalore. Other locations are not allowed. 3-6 years of overall experience is required in Network area Handle day-to-day operations and respond to network-related tickets promptly and effectively Ensure stable and reliable network services DNS experience Day-to-day network performance monitoring Network troubleshooting and fault analysis hardware troubleshooting and repair Trouble ticket generation and response carrier interface and escalations (Internal and External) Installation of network hardware and software Participate in a 24x7 call-out ROTA Completion of ServiceNow tickets within the SLA. Perform network configuration changes in accordance with change management process Perform root cause analysis for service interruption recovery creating preventative measures to deploy in the enterprise Respond to alerts by following documented procedures for verifying determining the case and resolving or escalating as necessary Create and maintain network documentation as it relates to network configuration network diagrams and processes Review incident reports provided by vendors as well as draft internal incident summary reports to senior management when called for Work closely with Engineering team for implementation of solutions Work closely with regional and global teams to provide ongoing support for the global network infrastructure Ensure adherence to SOPs for day-to-day operations set by the Network Architect/Engineering team Strong understanding of the following technologies - IP Protocols (ICMP UDP TCP) IP filtering and firewalling Routing Protocols (BGP OSPF ISIS) Quality of Service MPLS STP RSTP .1q VLANs VPC HSRP VRRP STP VLAN etc) Wireless (Cisco and Juniper) and DDI (DNS DHCP and IPAM) Experience of working on network equipment in large NOC/L2 team or large scale global environment with 24X7 global support model Certifications Required Cisco & Juniper certifications are plus

Must Have Skills Windows Servers | Domain Controllers | Active Directory | Azure Active Directory | Group Policy Enterprise Proxy Solution - Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Basics of hardware, networking, IP addressing, VLAN, LAN, WAN, MPLS Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP, Web Security. Good in Soft skills, logical and analytical thinking, troubleshooting and problem management, ticketing systems, SLA Management, Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Cloud Computing Basics with Azure / AWS Security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikhroli however team will move to Thane (GB) in few months Job Location

Technical Support Voice process US process Excellent Communication skill Only Graduate candidates can apply 5 days working both side cab Minimum 1years exp in support Contact - Sunny 7017379244 Required Candidate profile Skills- networking, IT, Routing, Switches, Moderm, IP, Address DNS, DHCP, WIFI, Interne ,VPN Voice process immediate joiner

: Job TitleService Operations - Production Engineer Support, AVP LocationPune, India Role Description You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions, as a AVP - Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Training and Mentoring new and existing team members, supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery and using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Train and Mentor team members to grow to the next role Bring in the culture of innovation engineering and automation mindset Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow so as to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a run book. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Technologies/Frameworks: Shell Scripting and/or Python JAVA 8/OpenJDK 11 (at least) - for debugging Familiarity with Spring Boot framework Unix Troubleshooting skills Hadoop framework stack Oracle 12c/19c - for pl/sql, familiarity with OEM tooling to review AWR reports and parameters No-SQL MQ Knowledge ITIL v3 Certified (must) Configuration Mgmt Tooling : Ansible Operating System/Platform: RHEL 7.x (preferred), RHEL6.x OpenShift (as we move towards Cloud computing and the fact that Fabric is dependent on OpenShift) CI/CD: Jenkins (preferred) Team City APM Tooling: Splunk Geneos NewRelic Prometheus-Grafana Other platforms: Scheduling Ctrl-M is a plus, AIRFLOW, CRONTAB or Autosys, etc Methodology: Micro-services architecture SDLC Agile Fundamental Network topology TCP, LAN, VPN, GSLB, GTM, etc Distributed systems experience on cloud platforms such as Azure, GCP is a plus familiarity with containerization/Kubernetes Tools: ServiceNow Jira Confluence BitBucket and/or GIT Oracle, SQL Plus Familiarity with simple Unix Tooling putty, mPutty, exceed (PL/)SQL Developer Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): 11+ yrs experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Service Operations, development experience within a global operations context Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of supporting complex application and infrastructure domains ITIL / best practice service context. ITIL foundation is plus. Good analytical and problem-solving skills Added advantage if knowing following technologies. ETL Flow and Pipelines. Knowledge of Bigdata, SPARK, HIVE etc. Hands on exp on Splunk/New Relic for creating dashboards along with alerts/rules setups Understanding of messaging systems like SWIFT. MQ messages Understanding Trade life cycles specially for back office How well support you

Job Title: IT Executive Experience: 1 to 4 Years Location: Ahmedabad Employment Type: Full-time Department: Information Technology / Information Security Job Summary: We are seeking a dynamic IT Executive with 1-4 years of experience who can contribute across key IT functions including Governance, Risk & Compliance (GRC) , Technical Support , Microsoft Azure , and Networking . The role demands hands-on involvement in day-to-day IT operations, user support, infrastructure management, and compliance initiatives. Key Responsibilities: 1. GRC (Governance, Risk & Compliance): Assist in implementing and maintaining IT compliance frameworks like ISO 27001 , SOC2 , etc. Support risk assessments, audit preparations, and evidence collection Maintain IT security and compliance documentation, policies, and SOPs Ensure adherence to organizational IT governance policies 2. Technical Support: Provide L1/L2 support for desktops, laptops, operating systems, and user applications Troubleshoot issues related to Microsoft 365 , Outlook, printers, and hardware Manage user onboarding/offboarding and access provisioning Use ticketing systems (e.g., Jira, Freshdesk, ServiceNow) to track and resolve issues 3. Azure Cloud Administration: Assist in managing Azure Active Directory , virtual machines, and storage solutions Monitor cloud environment health and performance Support security and identity controls on Azure Help automate tasks using PowerShell or Azure scripts (basic knowledge) 4. Networking & Infrastructure: Monitor and support LAN/WAN , firewalls, routers, switches, and VPNs Perform basic troubleshooting of network connectivity and performance issues Assist in network configuration and equipment setup Coordinate with vendors for hardware / software / network-related escalations Required Skills & Qualifications: Bachelor s Degree in IT, Computer Science, or related discipline 1-4 years of experience in IT operations or support roles Familiarity with GRC frameworks (ISO 27001/SOC2) Working knowledge of Azure (AZ-900 or AZ-104) (Optional) Basic networking skills (CCNA-level understanding preferred) Excellent troubleshooting, communication, and documentation skills Preferred Certifications (not mandatory): AZ-900 / AZ-104 (Azure) ITIL Foundation ISO 27001 Foundation CCNA (basic networking) What We Offer: Opportunity to work across security, cloud, and infrastructure projects Fast-paced, collaborative work environment Continuous learning and certification support Exposure to enterprise IT and compliance operations

Roles & Responsibility Experience with configuration management tools. Experience in software/hardware implementation. Experience with other cloud platforms (AWS, Azure). Experience with enterprise production Linux environments. Installation and configuration for the systems. Competency with infrastructure as code. Very strong understanding of computing fundamentals (CPU and RAM interaction, disk I/O, etc). Responsibilities :- Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies Job Requirements Responsibilities :- Proven experience as a System Administrator or a similar role. Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Hands on experience with Linus OS and Windows OS is a must.

REF71073Y_2025155160 - Senior Program Analyst - EIT - Desktop Support - Vizag - 3 to 5 years Exp Job Responsibilities: -* Attend all the Tickets forwarded by Service Desk.* Taking follow up with engineer of daily basis work.* Ensure Tickets are resolved within SLA agreed with WNS.* Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution. * Asset Inventory management.* Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.)* Active Directory User Administration.* Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation. * Providing daily support for printers and Scanner.* Re-image the system using SCCM* Managing and configuring the IP Phones and PSTN Phones.* To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records. * LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop.* Troubleshooting of hardware and O/S, Software Installation. * Basic Networking & Data sharing * TCP/IP Configuration, Internet Maintenance* User Profiles Backup and Restore. * Sharing folder, sharing device & Printer.* Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing. * Provide accurate shift handovers and email communication to the respective Managers.* Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility.* Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.* Experience in Handling International Clients* Providing End User Support process.* Participation in IT/InfoSec audit related activities, which will be as per audit standards.* Excellent communication skills * Timing -24*7 Rotational* Coordination with client on IT requirements* Provide L1/L2 support to users* Ensure Service Levels are consistently met with continuous improvement. * Daily monitoring of tickets across locations.* Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups Ramp down.* Pro Active - Inventory management, EPO Compliance, SCCM Compliance.* Ensure right skill resource availability across locations. Qualifications Bachelors Degree

Description Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet. Responsibilities Cloud Network Design and Architecture: Design, implement, and maintain scalable, secure, and high-performance network architectures within cloud environments (OCI, Azure, GCP). Architect virtual private networks (VPN), virtual LANs (VLANs), load balancing, and private/public IP addressing schemes in cloud environments. Optimize network connectivity to ensure high availability, low latency, and fault tolerance. Network Security and Compliance: Implement robust network security solutions including firewalls, network access controls (NAC), encryption, and network segmentation. Ensure compliance with industry standards (e.g., HIPAA, GDPR, PCI-DSS) and cloud provider security best practices. Proactively identify and mitigate security risks related to network architecture. Collaboration and Stakeholder Management: Work closely with cloud engineering, security, and DevOps teams to align cloud network designs with product requirements. Collaborate with infrastructure, applications, and security teams to ensure the network architecture supports the deployment and operation of cloud services. Provide technical leadership and mentorship to junior network engineers and architects. Performance Monitoring and Optimization: Use monitoring tools to assess network performance, troubleshoot issues, and implement optimizations. Conduct regular network capacity planning to ensure the infrastructure can handle future growth. Analyze and resolve network bottlenecks, latency issues, and connectivity problems. Automation and Continuous Improvement: Implement infrastructure-as-code (IaC) using tools like Terraform to automate cloud network provisioning and management. Continuously assess and improve network designs, incorporating the latest best practices, technologies, and industry trends. Innovate and implement solutions to reduce operational costs while increasing network efficiency and performance. Documentation and Reporting: Create and maintain comprehensive network architecture documentation, including network diagrams, configurations, and change logs. Provide regular reports to leadership on the status of network infrastructure, issues, and improvements Skills Strong problem-solving skills with a focus on scalability, performance, and reliability. Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders. Working in agile / Scrum / Kanban environment Practiced Agile Development and knowledge of Tools such as Confluence/JIRA Ability to collaborate effectively in cross-functional teams and drive projects to completion. Proactive, detail-oriented, and able to manage multiple projects in a fast-paced environment. Passion for staying up-to-date with the latest trends in cloud technology and networking

Designation: Desktop Support Technician Location: Bangalore Experience: 3+ yrs Shift hours: 9AM 5:30PM Job Purpose: The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving or escalating all internal or external customer identified application and hardware issues Primary Responsibilities: Provide first and second level application and hardware support to internal users and external clients Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Maintain and enhance performance of all new and existing software and applications across the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Manage the resolution of a trouble ticket from start to finish. Escalate to third level support as required. Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on. Participate in the development and deployment of desktop management standards. Knowledge & Experience: Knowledge of multiple operating systems, Microsoft Office applications and web browser tools. Understanding of LAN & WAN network topologies and practices. Familiarity with Macintosh. Qualifications : University/college degree or equivalent industry training in a related area. Hands-on system administration experience in an enterprise environment. Personal Attributes: Strong customer service orientation. Experience working in a team-oriented, collaborative environment Highly self-motivated and directed. Ability to balance and shift priorities and deadlines in a fast-paced, demanding environment. Strong written and oral communication skills. Strong interpersonal skills. Ability to present ideas in user-friendly language. Work Environment: Participate in on-call/standby rotation as required. Carry a company mobile phone as required.

Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.Preferred: ITIL certification Bachelor's degree or equivalent experience Preferred: Cisco Certified Network Professional (CCNP) or higher

Network Engineer with Meraki SD-WAN Location: Delhi, Noida, Chennai, Bangalore, Gurugram, Pune, Mumbai Duration: Full Time Must Having Skills: LAN, WAN, Router, Switches, Meraki SD-WAN Primary Skills 10-15 years of Strong experience in managing Windows server environment Solid knowledge in TCP/IP and networking protocols. Very strong Experience in routing and switching Ability and desire to learn DNS, DHCP and other product-related protocols and technology. Working knowledge of L2, L3 devices. DC Experience - Cisco Nexus 7k , Cisco Nexus 5k , ASR. Firewall - Checkpoint , Cisco ASA , Juniper, VPN • Infoblox Cisco ACE and F5 load balancer • WAAS • BGP / MPLS Ensure allocation of design variables (ports, VLANs, IP addresses etc) are maintained in the appropriate repository. • Utilise the continuous improvement methodology to realise improvements on processes, costs or efficiency within the team and across organizational boundaries Champion automation techniques and tools to improve speed/volume/consistency of Operations • Maintain data network compliance standards to agreed levels. Complete acceptance into service within agreed timescales and to the right quality Maintain data network build standards according to vendor best practices, customer and internal standards Interface with the design team and provide technical feedback on any shortcomings in the design templates. Secondary Skills Understanding of one or more operating systems (Microsoft/Linux) desirable. Juniper Platform experience Certification CCIE DC ( preferred ) , CCNP Routing and Switching Best regards, Steve Jackson steve.jackson@arthurgrand.com Arthur Grand Technologies Inc Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Roles & Responsibilities: determines and keeps up the performance of the network. creates connections and net configurations. solves network-related issues. IP address verification creates a networking environment through the planning, implementing, and overseeing of system configuration. establishes, records, and upholds system standards. optimizes performance by planning upgrades and resolving network issues and disruptions. sets up a router. updates network hardware and data servers. works on network optimization with network architects. creates, implements, and enforces rules for access control and network system security. Participate in professional organizations, read professional publications, and take advantage of educational opportunities to stay up to date on job knowledge. carries out related tasks as needed to fulfill information systems and organizational missions. Qualifications and Proficiency of Network Engineers: Network expertise Network architecture and configuration Network troubleshooting Tracking budget expenses Project management Problem-solving and analytical skills Time-management skills Strong documentation skills LAN knowledge Network hardware configuration Network performance tuning People management Education and Experience Requirements: Bachelor degree in engineering, computer science, or a related field Five to ten years of network administration experience Additionally preferred could be a graduate and voluntary certification.

Install, configure, and maintain LAN/WAN, routers, switches, firewalls, and wireless access points Monitor and troubleshoot network performance and connectivity issues Manage IP addressing, DNS, DHCP, and VLAN configurations Required Candidate profile Document network configurations, changes, and incident reports Work with ISPs and vendors for link provisioning and issue resolution Strong understanding of TCP/IP, DNS, DHCP, VLANs, and subnetting Perks and benefits Perks and Benefits

We are looking for a highly skilled and experienced professional to join our team as a Credit Manager in Mumbai. The ideal candidate will have 2-5 years of experience in the banking or financial services industry. Roles and Responsibility Ensuring adherence to credit and KYC policies. Verifying all KYCs and financial documents, and analyzing them. Analyzing credit trends and communicating with field teams on TAT/KYC issues. Training field teams to ensure FTR at 90%. Monitoring credit trends and providing insights. Communicating with field teams on TAT/KYC issues. Job Graduate/Post Graduate in any discipline. Minimum 2 years of experience in the banking or financial services industry. Expertise in Excel. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills. Experience in handling credit-related tasks and ensuring compliance with regulations. TitleCPC Hub Manager - Credit - MFB - Mumbai - Lodha (I-Think Techno Campus) - J-Grades.

Installation, configuration, Routing & Switching , troubleshoot security & network Infrastructure devices Knowledge of IP forwarding Firewall configuration and management Maintaining VPN, firewalls, Email security Required Candidate profile Experience in networking protocols e.g. IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP Familiarity with VPN, IDS/IPS and log analysis Monday to Friday working. Saturday only during maintenance or urgency

The Network Engineer will work with cutting-edge technology and engage in a wide range of global projects, mergers, divestitures, and initiatives. These experiences will allow you to gain valuable expertise in areas such as business, industrial and PCN network systems, automation, wireless, (RF) protocols and devices, Azure networking, and network security mechanisms. To be a successful network engineer, you should be able to identify the optimal network-based alternative for our digital platforms and implement on-prem and cloud infrastructures in accordance with best practices and company security policies. You understand the connectivity details of various network technologies and solutions located on the business, industrial and process control networks, and their impacts on solution design. The Network Engineer should have top-notch troubleshooting skills, keep up with industry trends, and work well in a team. Key responsibilities: Design, implement, and maintain business and industrial communication solutions to solve business problems and provide value to a wide variety of business functions. Participate in the design, implementation and troubleshooting of our network infrastructure. Analyzes network security needs and designs solutions that meet business requirements for protection, standardization, efficiency, scalability, supportability, and cost-effectiveness. Contributes to lifecycle activities. Provide level 3 support for escalations from Level 2 Ops and ITOC for LAN/WAN/DC networks and CORE WAN Develop Network Hardware standards and designs for LAN/CAMPUS/DC/Remote WAN/CORE/Extranet/DC Wi-Fi LAN controller implementation and troubleshooting WAN acceleration support including implementation and troubleshooting Configuration of collaboration services, dial plans and troubleshooting Gather requirements and interact with multiple internal and external stakeholders to design and engineer our network infrastructure to support Network products. Create technical design documentation and implementation/test plans. Provide comprehensive tier-3 support for the operational teams, this includes working with and coordinating vendors and service providers. Interact with global peers within the network design, operation and across other support teams to support change implementations and solve challenging escalated problems. Implement and maintain processes, procedures and associated plans for network infrastructure including administration, usage, and disaster recovery Use ticketing and change management systems to track incidents and changes. Participate in BCP and DRP events and exercises as part of a team supporting the overall network and business environment. Develops and implements solutions and processes to maintain the reliability, effectiveness, and efficiency of network security infrastructure components across the enterprise and associated process control environments. Works with project managers, team members, architects, business units and other stakeholders to create agile solutions, identifying continuous improvement opportunities, creating new or improved processes and automation to support step changes in operational efficiencies. Analyzes network security needs and designs solutions that meet business requirements for protection, standardization, efficiency, scalability, supportability, and cost-effectiveness. Contributes to lifecycle activities. Follows standard change management processes and practices when introducing technical changes to the environment. Develops and shares best practices with other teams. Required Qualifications: Requires a bachelors or master s degree in computer science, Information Technology, or a related field. Minimum of 5-10 years of experience network engineering and wireless communications. English language (advanced) Demonstrated skilled to advanced knowledge and experience in critical skills: o Network IP Transport: Cisco WAN, Juniper WAN o Network Access: Cisco Wireless, Wired LAN o Network Fundamentals and troubleshooting CCNP or CCIE certification. Managing IP Transport across various technologies, including Wireless Network, LTE 4/5G, Private LTE 4/5G, VPN, and VSAT/LEO. Basic proficiency in scripting and automation, particularly using Python. Awareness of system and network monitoring solutions to ensure optimal performance. Understanding of IP Services and advanced Network Access services, including RF technologies, 2-way Radio Systems, PTP, MPTP, LoRaWAN, Cellular, and in-building systems, Aruba Wireless, Cisco Wireless, and Wired LAN. Basic understanding of Network Access Control through solutions such as Cisco ISE and Aruba ClearPass. Security management utilizing Palo Alto Firewalls and Panorama. Basic understanding of RF technologies, including 2-way Radio Systems, PTP, MPTP, Cellular, and In-building systems. Preferred Qualifications: Chevron participates in E-Verify in certain locations as required by law.

OPPORTUNITY: Maintain and monitor end-user workstations and productivity on local area network and perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. The Service Desk provides support to staff on all company-supported applications, troubleshoot computer problems, advise on appropriate action once problem sources are determined, and complete application project-based work. SCOPE OF WORK: Support the IT Service Desk team by triaging new tickets, responding to incidents, and escalating to the appropriate teams as needed. Work with other Service Desk personnel to improve the work and ticket flow through the system. Create comprehensive documentation to ensure effective knowledge transfer and facilitate consistent support processes. Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN). Creates and manages user accounts in Active Directory, ensuring new team members are promptly added to the system. Proactively monitors and updates Active Directory to maintain accurate records of team members, computers, and groups. Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. Installs, configures, and maintains computers for both new and existing employees. Adds, upgrades, and configures disk drives, printers, and other hardware. Performs and/or oversees software and application installation and upgrades. Use available tools to provide remote support as needed. Troubleshoots systems and applications to identify and correct malfunctions and other operational difficulties. Assists users in maximizing use of networks and computing systems, may conduct some training. Occasionally provide initial contact and phone support for team members. Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. IDEAL CANDIDATE PROFILE : Bachelor's Degree in Information Technology/Security or a related discipline. 1+ year of work experience (full time or internship) in a service desk, desktop support, or computer support role. Ability to work in a fast-paced environment and provide quality customer service to end-users when they are encountering technical issues. A+, Security+, or relevant Microsoft certifications are a plus. Strong fluency in English

Job description Role & responsibilities 1. Provide tier 2/3 support for Office 365 issues, including email, OneDrive, SharePoint, Teams, and other Office 365 applications. 2. Manage and troubleshoot Office 365 services, ensuring optimal performance and security. 3. Assist in the deployment of Office 365 services. 4. Configure and manage security settings and policies within Office 365. 5. Monitor and manage Office 365 usage and performance using administrative tools and reports. 6. Provide support to end-users on Office 365 features and best practices. 7. Collaborate with IT team members to resolve complex technical issues. 8. Document support processes and maintain knowledge base articles. 9. Stay up-to-date with the latest Office 365 features, updates, and best practices. Preferred candidate profile 1. Bachelor's degree in Computer Science, Information Technology, or a related field. 2. 2 to 5 years of experience in IT support, with a focus on Office 365 administration. 3. Strong knowledge of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. 4. Experience with Office 365 deployment. 5. Proficiency in PowerShell scripting for Office 365 administration. 6. Familiarity with security and compliance features in Office 365. 7. Excellent troubleshooting and problem-solving skills. 8. Strong communication and interpersonal skills. 9. Ability to work independently and as part of a team. *Note-Should be comfortable to work in Night Shift and should have Good Communication Skills

We are looking for a skilled Google Workspace Administrator with extensive experience in managing and optimizing enterprise collaboration tools. The ideal candidate will have 3 to 8 years of experience and be proficient in Google Admin Console, Google Cloud Platform, Microsoft 365 Administration, Identity and Access Management (IAM), Single Sign-On (SSO), and automation scripting. Roles and Responsibility Manage and optimize enterprise collaboration tools to enhance productivity and security. Develop and implement innovative solutions to improve operational efficiency. Collaborate with teams to design and implement best practices for Google Workspace administration. Troubleshoot and resolve issues related to Google Workspace and other collaboration tools. Ensure compliance with organizational policies and procedures for identity and access management. Automate tasks and workflows using scripting languages to improve productivity. Job Proficient in Google Admin Console, Google Cloud Platform, Microsoft 365 Administration, IAM, SSO, and automation scripting. Experience in enhancing productivity, security, and operational efficiency through innovative solutions and best practices. Strong understanding of enterprise collaboration tools and their applications. Ability to work collaboratively with teams to design and implement best practices. Excellent problem-solving skills and attention to detail. Strong analytical and communication skills.