Troubleshooting, diagnosing and finding solutions to potential network and system issues. Monitoring performance and ensuring system availability and reliability. Implement and maintain network security measures, including firewalls, VPNs. Required Candidate profile Troubleshoot and resolve network problems, ensuring optimal network performance. Monitor network performance, identifying potential issues and ensuring network uptime.

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain Degree within / Telecommunication Engineering / Computer Science /Computer Engineering

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As an Engineer / Sr. Engineer / Lead Engineer in the WLAN FIRMWARE HALPHY Group, you will be designing, developing, unit testing, bug fixing and maintaining WLAN firmware and HALPHY components that implements functional aspects of WLAN features on low memory foot print processors that will work in tandem with device drivers running on the host processors. The host driver and the firmware implement the WLAN drivers on the Qualcomm"™s WLAN SoC platforms. You will be working on cutting edge WiFi technologies, solving challenging WiFi design & performance issues and working with some of the leading WiFi ODMs & OEMs across the globe on their sometimes high pressure & tough timelines. At least 2-8 years of relevant hands-on technical experience in WLAN/Linux driver development with a record of strong individual technical achievement Strong programming skills in C. This position is for wireless LAN (WLAN) RF level development. The role requires knowledge of WLAN RF basics, RF system level programming, WLAN RF performance enhancement techniques, L2/L1 features, and writing APIs for upper layers. Implement RF calibration algorithms, Crystal calibration algorithms, RF level debugging, Flash/EEPROM programming, Generating RF initialization sequences for WLAN chipsets, Writing APIs for RF equipment. Responsibilities Design, develop, unit test and documentation of Firmware for AP SoC. Bring up the driver and unit test the driver features in the new AP. Optimize the driver for maximum performance. Bug analysis/fixing of the issues during product verification stage and customer reported issues. Travel to customer site for bug fixing. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Skills/Experience At least 2-8 years of relevant hands-on technical experience in WLAN/Linux driver development with a record of strong individual technical achievement - Strong programming skills in C - Must have hands on working experience working on real-time embedded systems - Must have hands on experience in solving complex system issues with good problem solving skills - Experience in working on Firmware in small memory footprint processors is a BIG plus - Hands on experience in Networking driver development, Ethernet and Wireless LAN driver development preferred - Hands on knowledge and experience on IP Networking technologies is a plus - RF level knowledge is a plus - Excellent verbal and written communication skills - Experience in Wireless LAN protocols is a BIG plus - Should be able to work in an aggressive, high pressure environment Educational Requirements BE/BTech/MTech in Computer Science or in Electronics preferred with proven success in a challenging academic program.

Hiring # Helpdesk engineer Exp : Fresher Budget upto 2.40 LPA Mandatory : CCNA / CCNP Certification Role & responsibilities a. The shift timings would be 9 hours and would be rotational as per the duty roster created by their reporting manager b. There will be six days of working and one day of week-off which would be rotational c. Candidates if available must be ready for a f2f interview in our office premises. Position Summary Objective To operate and maintain Managed Services Network Infrastructure and follow day-to-date requests and incidents in line with business requirements. Our support group is looking for a Wireless Network Engineer with a passion for wireless technology and mobile solutions. We are looking for someone to join our growing team that is responsible for supporting one of the largest and most rapidly growing 802.11 networks Primary functions of position: 1. Provide network escalation support for critical and complex network issues. 2. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction. 3. Partner with our broader Operations Technology organization to reduce operational burden. 4. Monitor and manage technical communications during large-scale events. 5. Be a part of support organization that provides 24x7 escalation support on a rotation basis. Some night and week end support may be required. 6. Dive Deep on the high severity incidents and participate in root cause analysis. 7. Drive standards across the network and ensure that we are fully compliant to those standards and policies. 8. Deliver simple, sustainable and repeatable solutions and processes for field teams and centralized support groups. 9. Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products. 10. Create and review documentation and processes, new standard operating procedures, knowledge transfer material. 11. Develop and maintain change templates. 12. Follow the existing change policies and create, review and execute complex changes. 13. Automate select network administration tasks by building new solutions, either through existing tools and methods or new ones. 14. Support organizational transformation from reactive to proactive with focus on predictive solutions and metric Essential: 1. Very thorough understanding of NMS and Service Desk tools. 2. Routing Registry knowledge - RIPE . 3. In-depth knowledge of various vendors roaming algorithms. 4. Expert knowledge of Cisco unified infrastructure in large scale deployments. 5. In-depth knowledge of 802.11 protocols. - Cisco CCNA or CCNP-Wireless. 6. Basic knowledge in virtualization (VMware, Cisco UCS, Vcloud Director). 7. DHCP, WINS, Tacacs, SNMP. 8. Excellent knowledge of Network protocols. 9. Knowledge of Configuration of Wireless Controllers and Access Points. 10. Knowledge of Wi-Fi NMS and Network Analytics tools. 11. General background in networking/ISP - knowledge of ISP-type services, DNS. 12. Good Communication Skills HR Recruiter Bhavana 9353900652

Broadbad issues, speed issues , networking. Contact : 9880612200

About The Role : Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.PreferredITIL certification Bachelor's degree or equivalent experience PreferredCisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Title: IT Executive Job Summary: The IT Executive is responsible for overseeing and maintaining all technology-related systems within the organization. This includes managing IT infrastructure, ensuring data security, providing technical support, and collaborating with other departments to optimize technology solutions for business processes. The ideal candidate will have a strong foundation in information technology, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. Key Responsibilities: System Administration & Maintenance Oversee daily IT operations, including servers, networks, hardware, and software. Ensure reliable, secure, and efficient IT infrastructure by implementing and maintaining best practices. Monitor system performance and resolve any technical issues promptly. Technical Support Provide timely support to end-users, troubleshooting and resolving IT-related issues. Coordinate with external vendors for hardware/software maintenance and troubleshooting when needed. Document support activities, issue resolutions, and create a knowledge base for recurring issues. Network & Data Security Implement, manage, and regularly update security protocols and policies to protect company data. Monitor network security and take proactive measures to safeguard the companys digital assets. Conduct regular system audits and vulnerability assessments. Project Management & Implementation Assist in planning and implementing new technology solutions in collaboration with the IT Manager. Participate in IT projects by managing timelines, coordinating resources, and ensuring successful execution. Evaluate and recommend new technology solutions that align with business objectives. Data Management & Reporting Ensure accurate data storage, backups, and recovery processes are in place. Generate reports and analytics for business insights and assist in decision-making. Maintain documentation on system configurations, changes, and upgrades. Asset Management & MIS Preparation Maintain and update records of IT assets, including hardware and software inventory. Implement tracking systems to monitor asset utilization and maintenance schedules. Prepare Management Information System (MIS) reports for the IT department, summarizing key performance metrics and ongoing projects. Compliance & Best Practices Ensure compliance with industry regulations, company policies, and IT standards. Stay updated with current technology trends, security threats, and best practices to maintain an advanced and secure IT environment. Train and guide employees on safe and efficient technology usage. Skills & Competencies: Strong understanding of network infrastructure, operating systems (Windows, MacOS, Linux), and cloud technologies. Proficiency in troubleshooting hardware and software issues. Familiarity with cyber security principles and data protection regulations. Excellent communication and interpersonal skills for supporting non-technical users. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Analytical thinking and problem-solving abilities. Job Title Keywords IT Executive IT Manager IT Support Executive IT Operations Executive Network Administrator System Administrator IT Infrastructure Executive Technical Support Executive Service Desk Executive IT Analyst Technical Skills Network Configuration Server Management Network Security Windows Server Administration Active Directory Office 365 Administration LAN/WAN Management Network Troubleshooting ITIL Framework Remote Desktop Support Software & Tools MS Office Suite CRM Software ERP Systems ITSM Tools (e.g., Service Now, Zen desk) Ticketing Systems VPN Management Cloud Services (AWS, Azure, Google Cloud) Firewall Configuration Key Responsibilities IT Infrastructure Management Technical Support System Maintenance Hardware Troubleshooting Software Installation IT Asset Management Network Monitoring User Access Management Vendor Coordination Incident Management Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 4+ years in IT support.

Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

Req ID: 320253 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cisco Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the company's success. Researches emerging network technologies and makes recommendations based on future business needs. Responsible for complex testing and analysis of all elements of the network facilities. Provides guidance and direction to less-experienced network engineers. Assists with performance evaluations of less experienced network engineers. Regularly assists in orienting, training, assigning and checking the work of less experienced engineers. Applies advanced understanding of NTT DATA’s business needs in the development of network resources. Analyzes and provides innovative solutions to network engineering and design projects. SKILLS: Understands, applies and may adapt fundamental concepts, practices and procedures related to network administration. Advanced knowledge of network performance, hardware, software, and related troubleshooting procedures. Understands more advanced concepts of network administration. Possesses a strong working knowledge of NTT DATA's business needs. Ability to recommend network upgrades and improvements to achieve NTT DATA's goals and objectives. General understanding of security issues and implications to network solutions. Cisco Routing and Switching. Cisco Wireless Administration and Troubleshooting. Cisco Meraki. Cisco Viptela. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network Administrator, Testing, Telecom, Telecommunications, Technology

Req ID: 321248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Riverbed & Wireless. Vendors supported - Cisco, Riverbed Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WANEnsuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMSParticipate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure componentsLooking to have strong knowledge of Riverbed (Hands-on) and ACI Know how will be added benefit. Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, StealHead Riverbed Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 6+ years of experience on managing LAN & WAN Infrastructures 6+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of Riverbed(Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports.Management of Network & appliancesEnsure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standards Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis Hands-on experience in Routing & Switching, Wireless, Riverbed Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS. Hands-on Experience on CISCO L3/L2 switches and WAN Routers including Cisco Wireless LAN Controller and Access point. Hands on experience on managing device through CLI & GUI bothUnderstanding of Enterprise level of Network OperationsProfiles having networking experience in Data Center industry at any given point in their career will be preferredSelf-driven and motivated to achieve success About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Systems Analyst, Network, Telecom, Telecommunications, Cisco, Technology

Areas of Responsibilit y: IT Support for remote sites Provide L1/L2 technical support and resolve user issues. Troubleshoot issues related to IT infrastructure and end user applications. Support the Windows compute environment. Virtualization VMware, Hyper-V Configure and manage IT infrastructure devices, Router, network switches, APs, server and storage Ensure uptime, performance, and availability of IT services. Implement patches, updates, and security fixes. Monitor and maintain firewalls, routers, and VPNs. Support & maintain AD Infrastructure. Management of LAN/WAN cable connectivity Provide wired/wireless connectivity for all network devices to the core network WAN Circuit management. Conduct vulnerability assessments and ensure security compliance. Implement cybersecurity best practices (endpoint protection, identity access management). Document incidents, resolutions, and SOPs. Use ITSM tools (ServiceNow, Zendesk) for ticketing and workflow management. Develop scripts for system automation. Desired Experience: User & System Support - Assist internal teams and ensure smooth IT operations. Infrastructure Management - Maintain servers, networks, data centers and cloud services. Networking: Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routing, and switching. Incident & Problem Resolution - Monitor and resolve technical issues. Security & Compliance - Implement security measures and ensure compliance with policies. Automation & Optimization - Improve system performance through scripting and automation. Training & Support: Providing guidance and training to end-users or junior engineers. Documentation: Creating technical documentation, SOPs, network diagrams. Team Collaboration: Working cross-functionally with developers, support teams, etc. Qualification & Experience: 4-8 years of experience with strong technical and functional experience in hands on application support, administration, configurations, enhancements, and project work. BCA/B E, B Tech, Degree in a technical field or equivalent practical experience. Capabilities Should have good communication skills, be self-motivated, quality and result oriented Strong Analytical and Problem-Solving Skills

Job Summary Lead daily BAU shift operations - Tasks monitoring and governance. Manage major network incidents and critical migrations effectively. Perform SME-level troubleshooting for complex network issues, ensuring rapid recovery through technical solutions. Engage with external service providers, vendors, Advanced TAC, regional and global network teams, security teams, and broader technology support teams, as well as management and application/business support. Oversee the excellence of Incident, Problem, and Change Management for SCB Global Network Infrastructure. Lead high-priority incident calls that involve multi-component and multi-platform challenges, collaborating with peer infrastructure teams such as OS Platforms, Middleware, Database, and Application support. Conduct comprehensive root cause analysis and provide regular reporting on production issues to align with business and technology needs. Support system audits as required, ensuring all vulnerabilities are addressed and documented. Propose and manage relevant end-to-end service improvement initiatives aimed at risk mitigation and enhancing service stability. Maintain accurate and up-to-date information regarding network physical and logical inventory, network diagrams, traffic flow, technical troubleshooting documents, and operational processes. Continuously identify problematic areas and implement permanent solutions. Communicate and interact with clients to provide expert guidance. Assist in the implementation of global projects, managing processes and documentation as needed for each project. Offer technical direction for systems migration and integration efforts. Meet and exceed established service level metrics regarding timeliness and accuracy. Collaborate as part of a global team to manage operations for multiple applications across various shifts. Contribute to the formulation of both short- and long-term strategic goals for network improvement. Key Responsibilities Skills and Experience ACI DC Infrastructure - Cisco ACI Platform Switching / Routing (WAN & LAN) - Cisco and Juniper Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways SME level technical & analytical skills Firewall technologies Load balancer technologies IP Services like DNS, DHCP, IPAM, AAA Platforms Time management skills and excellent customer focus Qualifications Bachelors or Masters degree in a technical field, complemented by relevant professional certifications. Approximately 10 to 15 years of extensive, hands-on experience in Network WAN/LAN with a focus on Security technology, along with operational experience in an ISP setting, particularly within the Banking and Financial Services Industry or in a RIM role managing large enterprise environments. Demonstrated capability to effectively manage the expectations of a diverse range of stakeholders. Subject Matter Expert (SME) level technical and analytical skills, with a strong background in root cause analysis and network performance optimization. Exceptional verbal and written communication skills, enabling clear articulation of ideas to stakeholders, from engineers to senior management. Experience collaborating with cross-border teams, ideally within the Banking and Financial Services sector. Strong time management abilities and a commitment to excellent customer service. Proficient in engaging and communicating with external clients and various internal teams. Strong interpersonal skills. Cultural awareness to understand varying business expectations across different cultural contexts. Industry certifications, specifically CCNP or equivalent, are essential. Familiarity with Software Defined Infrastructure, particularly the Cisco ACI Platform or VMware NSX , is preferred. Experience with Switching/Routing (WAN & LAN) technologies, especially Cisco, VMware, Juniper, is preferred. Knowledge of Security Platforms, including FortiGate, VMware DFW, Juniper SRX, Cisco ASA Firewalls is preferred. Proficiency in IP Services such as DNS, DHCP, IPAM, and AAA Platforms is preferred. Knowledge of Security Platforms, such as Akamai, Imperva, Zscaler is preferred. Knowledge of Load Balancing Platform such as F5, NGIX is preferred. Cultural sensitivity - allowing understanding of how business expectations differ in different cultural environments. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28175

Job Summary SME level technical experience to install and operate VMware NSX-T, VMware DFW, NGINX, FortiGate. Expertise on Data centre technologies including VxLAN, BGP, L2VPN, packet analysis etc. Experience on investigation of complex network incidents and faster recovery by applying technical fix. Situation Management - Network related major incidents and Critical Migrations. Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology support team and management, application/business supportManage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability. Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents. Demonstrates continuous effort for identifying problematic areas and providing permanent fixes. Communicating and interacting with clients for providing expert advice. Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects. Provide technical direction for systems migration and integration. Meeting and exceeding defined service level metrics on timeliness and accuracy. Work as a global team to manage the operations of multiple customers with multiple shift operations. Contribute to the development of short- and long-term strategic network improvement goals. Key Responsibilities Key stakeholders Network services colleagues, T&A group services, ITSM group, PSS and other business users Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Multiple functions (double hats) Skills and Experience VMware NSX-T Aruba ClearPass ACI DC Infrastructure - Cisco ACI Platform Switching / Routing (WAN & LAN) - Cisco and Juniper Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways Load balancer technologies IP Services like DNS, DHCP, IPAM, AAA Platforms, Infoblox platform Qualifications Masters / Graduate degree in a technical discipline with good professional certifications. Around 10 to 15 years of in-depth, hands-on working knowledge in Network WAN/LAN with Security technology and Operational experience in a ISP environment - with BFSI industry or in a RIM profile handling large enterprise Banking and Financial Services Industry experience. Proven ability to manage diverse stakeholder expectations. SME level technical & analytical skills, with experience in root cause analysis and network performance tuning is necessary. Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management Industry certifications - CCIE level knowledge is necessary (CCIE certified preferred). CCNP Equivalent is Mandatory. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28177

Role & responsibilities Play a crucial role in designing, implementing, and maintaining our network infrastructure. Network design and implementation: Work closely with other members of the Network and Security Team to implement and deploy network infrastructure, ensuring scalability, reliability, and security. Collaboration with cross-functional teams Network maintenance and troubleshooting: Work closely with the Service Delivery Team to perform regular maintenance tasks and help troubleshoot and resolve network issues promptly to minimize downtime. Documentation: Create and maintain detailed documentation of network configurations, procedures, and troubleshooting steps. Travel: International or domestic travel will be required for this role. Skills & Experience Proven experience of 5+ Years as a Network Engineer or in a similar role. Experience working within a global enterprise organisation. Experience with network security, including LAN, WLAN, SDWAN, VPNs, and Security. Previous experience working on greenfield and brownfield deployments. Certifications such as Cisco Certified Network Associate (CCNA) or equivalent are a plus. Strong troubleshooting skills and the ability to analyse and resolve complex network issues. Demonstrate resilience in the face of challenges and uncertainties, maintaining a solution-orientated approach to problem-solving. Ability to understand and capture business requirements. Excellent communication and interpersonal skills. Proven self-starter working well with minimal supervision. Education in Information Technology, Computer Science, or a related field. Preferred Technology - VLAN, Cisco Catalyst, Spanning Tree, VRF, Routing, Meraki. Nice to have - Check Point, SDWAN, AWS/Azure networking, Infrastructure (VMWare/Hyper-V), Linux.

Job Purpose RWS is a well-established and growing business specialising in language translation services. We have an exciting opportunity for an enthusiastic and committed Network Engineer to join our global network team. Based in Group Technology, in this position you work closely with network engineers, project managers, and other IT professionals to design, implement, and maintain our network infrastructure. About Group Technology Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Group Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations. Key Responsibilities Play a crucial role in designing, implementing, and maintaining our network infrastructure. Network design and implementation: Work closely with other members of the Network and Security Team to implement and deploy network infrastructure, ensuring scalability, reliability, and security. Collaboration with cross-functional teams Network maintenance and troubleshooting: Work closely with the Service Delivery Team to perform regular maintenance tasks and help troubleshoot and resolve network issues promptly to minimize downtime. Documentation: Create and maintain detailed documentation of network configurations, procedures, and troubleshooting steps. Travel: International or domestic travel will be required for this role. Skills & Experience Proven experience of 5+ Years as a Network Engineer or in a similar role. Experience working within a global enterprise organisation. Experience with network security, including LAN, WLAN, SDWAN, VPNs, and Security. Previous experience working on greenfield and brownfield deployments. Certifications such as Cisco Certified Network Associate (CCNA) or equivalent are a plus. Strong troubleshooting skills and the ability to analyse and resolve complex network issues. Demonstrate resilience in the face of challenges and uncertainties, maintaining a solution-orientated approach to problem-solving. Ability to understand and capture business requirements. Excellent communication and interpersonal skills. Proven self-starter working well with minimal supervision. Education in Information Technology, Computer Science, or a related field. Preferred Technology VLAN, Cisco Catalyst, Spanning Tree, VRF, Routing, Meraki. Nice to have Check Point, SDWAN, AWS/Azure networking, Infrastructure (VMWare/Hyper-V), Linux. Life at RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortunes 20 Most Admired Companies and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years weve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then youll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

Configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices (Mainly Cisco & some cases Avaya / Brocade ) CCNA/ CCNP Certifications with 1-2 yrs exp Knowledge on NMS Tools, Routing Protocols (OSPF, BGP), STP, QoS

Role & responsibilities Responsible for assessing, understanding and providing the Voice support customer services for residential, business, contractors, customers Preferred candidate profile Should have good communication skills to interact with international customers and multiple departments for problem resolution 0 Months to 1 Year experience preferred Experienced candidates should have at least 12-month experience in an international Voice Process in a calling profile with a track record of providing good customer service. Understands Key Customer service terms Should have a good knowledge of Basic computer, Internet and Telecommunication Must have problem solving skills and the ability to handle escalated issues Adaptability and flexibility to work in 24/7 shifts, including night shifts Empathy and patience in dealing with customer inquiries and complaints Interested candidates, please share your updated resumes to saideep.p@kksoftwareassociates.com or contact 9390510069.

Location : Noida Experience- 7+Years Package- Maximum 12 LPA Working days- 6 days Working shift- Rotational shift Role & responsibilities - Network- ospf, ipsector, Cisco Routers, Switches , Firewalls , LAN , Meraki , Juniper , SDWAN ,Security , Fortigate Firewall, Palo Alto, Aruba wireless, Hands-on experience/ skills in Administration/ Operations/ Configuration of Cisco Routers, Switches, Any Firewalls, Cisco Wireless LAN Controller, Cisco Meraki wireless, Juniper Switching, Cisco Meraki switching, SDWAN etc. Strong Knowledge/ Experience in Cisco Network & Security Solutions Routing, Switching, Firewalls, Cisco WLC Experience in Network Design, Implementation and Architecture Reviews is a great advantage. Good understanding of ITIL Processes such as Incident Management, Problem Management, Change Management, Asset/ Configuration Management, Service Reporting IT & Security Audits and Support Note- Apply only immediate joiners.

About The Role Senior Analyst Roles and responsibilities: A senior network analyst typically has a wide range of responsibilities, which can include: Monitoring and planning network security measures such as firewalls and intrusion detection systems (IDS) Monitoring network performance to ensure it meets business objectives Providing technical support for computer networks including installation, configuration, troubleshooting, capacity planning, and maintenance Monitoring network performance to ensure it meets business objectives Designing and implementing new network architectures, including introducing new technologies when necessary Analyzing network traffic patterns to identify potential security threats or opportunities for improvement Analyzing user requirements and designing new computer networks or updating existing ones to meet these requirements Analyzing network requirements, designing network topology, and creating diagrams of how the network will look when completed Maintaining and administering an organizations computer network by performing tasks such as installing new software and hardware on servers and workstations. Design, implement, and maintain the network infrastructure for an organization Plan and coordinate network upgrades, expansions, and security measures Analyze network usage data to identify trends and recommend improvements Monitor network performance and troubleshoot issues as they arise Assist in the development of network policies and procedures Train junior staff members on network administration tasks Stay up-to-date on industry developments and emerging technologies Manage vendor relationships and support contracts Create detailed documentation of the network infrastructure Respond to after-hours network emergencies Perform regular backups of network data Technical and Functional Skills: Senior network analysts have at least a bachelors degree in computer science, information technology, information systems or a related field. Senior network analysts should have at least five years of experience in the IT industry Senior network Analyst should be atleast CCNA completed. Strong understanding of LAN/WAN technologies Working knowledge of routers, switches, firewalls, and load balancers Solid understanding of TCP/IP protocols Ability to troubleshoot complex technical problems Excellent verbal and written English About eClerx Tech eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

8:00 AM-5:00 PM (EST) Roles & Responsibilities: Use and knowledge of Cisco / Fortinet (routers, switches, Firewall, wireless, load balancers cable testing equipment. Expertise in the design, analysis, optimization, and operation of LAN/WAN, wireless and security devices. Packet capturing and interpretation. Solid analytical and logical troubleshooting skills. SNMP for Network Management. NetFlow for baseline and troubleshooting communications. Follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain infrastructure technology. Identifying and implementing ways to prevent problems and future proofing the technologies. Ability to guide future decisions to ensure Network services continue to meet the needs of customers. Maintain disaster recovery documentation. Hands-on experience in some of or all following areas: Data Center Technologies, QoS, VoIP SSL VPN/IPsec VPN, Wireless technologies, Load balancers, Cisco Nexus, SAN Connectivity. Good experience on site-to-site VPN, remote VPN, data protection, URL filtering, NAT, QOS, IPSEC. Experience with performance monitoring tools. Description * 12-6= Recaptcha requires verification. Im not a robot View preferences Save preferences Manage consent 10-3= 8-8= 13-3=

Position: IT Head, Experience: 7-10 years, Qualification: Any Graduate Location: Kota Rajasthan Key Skills: IT Networking, Hardware Networking components such as switches, routers, LAN cables, and other networking equipment.

Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents

Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support

Role & responsibilities Assist with the setup, installation, and configuration of desktops, laptops, printers, and other peripheral devices. Provide first-level support for software and hardware issues. Help in diagnosing and resolving technical issues (e.g., network connectivity, application errors, printing problems). Support routine maintenance of IT systems, including updates, patches, and backups. Document troubleshooting steps and user interactions in support ticketing systems. Assist in maintaining an inventory of IT equipment and software licenses. Provide basic training and support to users on standard tools (Microsoft Office, email, remote access, etc.) Escalate unresolved issues to senior support staff as needed. Key skills Required : Currently pursuing a degree/diploma in Information Technology, Computer Science, or related field. Basic understanding of computer hardware, operating systems (Windows, macOS), and common office software. Good communication and customer service skills. Willingness to learn and adapt in a fast-paced environment. Ability to work independently and as part of a team

Hands on troubleshooting experience in Enterprise LAN and WAN environment Candidate should have the CCNA/CCNP knowledge/certification Knowledge of MPLS and QoS, Basic knowledge of security technologies Cont- 9953764452 shivani.k@sureworks.in