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2.0 - 5.0 years

7 - 11 Lacs

Pune

Work from Office

Embark on a transformative journey as a Software Engineer- Operational Support Systems at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. You will be responsible for the design, build and run of the underlying OSS infrastructure and toolchains deployed across cloud and On-Prem that is required to run the Barclays Global Network. To be successful in this role as a Software Engineer- Operational Support Systems, you should possess the following skillsets: Demonstrable expertise with front-end and back-end skillsets. Java Proficiency (Java 17+) and Spring Ecosystem (Spring MVC, Data JPA, Security etc) with strong SQL and NoSQL integration expertise. React. js and JavaScript expertise: material UI, Ant design and state management expertise (Redus, Zustand or Context API). Strong knowledge of runtime (virtualisation, containers and Kubernetes) and expertise with test driven development using frameworks like cypress, playwright, selenium etc. Strong knowledge of CI/CD pipelines and tooling: GitHub Actions, Jenkins, Gitlab CI or similar. Monitoring and Observability - logging/tracing and alerting with knowledge of SRE integrations into opensource tooling like Grafana/ELK etc. Some other highly valued skills include: Expertise building ELT pipelines and cloud/storage integrations - data lake/warehouse integrations (redshift, BigQuery, snowflake etc). Expertise with security (OAuth2, CSRF/XSS protection), secure coding practice and Performance Optimization - JVM tuning, performance profiling, caching, lazy loading, rate limiting and high availability in large datasets. Expertise in Public, Private and Hybrid Cloud technologies (DC, AWS, Azure, GCP etc) and across broad Network domains (physical and wireless) - VXLAN/EVPN/WAN/SD-WAN/LAN/WLAN etc. You may be assessed on the key critical skil ls relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. . If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. . If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. . OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. . Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

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3.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Educational Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Domain-Network-Network Security Applications,Domain-Network-Network Security Protocols & Standards,Technology-Network-Load Balancer-F5 Preferred Skills: Domain-Network-Data networking WAN technologies Domain-Network-Network Security Applications Domain-Network-Network Security Firewall & Policies Technology-Network-CISCO technologies Technology-Network-LAN/WAN-Switches/Routers-Juniper-Network-LAN/WAN Technology-Network-Load Balancer-F5-Load balancer Technology-Network-Juniper

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4.0 - 6.0 years

15 - 20 Lacs

Pune

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Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user accounts, permissions, and access controls in accordance with company policies. o Assist with onboarding new employees by setting up user accounts and devices. 4. Backup and Recovery: o Develop and maintain backup strategies to ensure data integrity and availability. o Perform regular backups and restore operations when necessary. 5. Security Management: o Implement and maintain IT security policies and protocols to safeguard company data. o Monitor for security breaches and vulnerabilities, applying updates and patches as needed. o Conduct regular audits to ensure compliance with security standards. 6. Documentation and Reporting: o Maintain detailed documentation of system configurations, processes, and procedures. o Prepare reports on system performance, incidents, and improvements. 7. Continuous Improvement: o Research and recommend upgrades, tools, and technologies to enhance system performance and reliability. o Collaborate with other teams to support IT projects and business objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of operating systems (e.g., Windows, Linux, macOS) and server management. Familiarity with virtualization tools (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Hands-on experience with firewalls, routers, and networking protocols. Understanding of IT security principles and best practices. Excellent troubleshooting and problem-solving skills. Preferred Skills: Experience with scripting languages such as PowerShell, Bash, or Python. Certifications like Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Certified Network Associate (CCNA). Familiarity with database management and storage solutions.

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5.0 - 10.0 years

15 - 24 Lacs

Pune

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About the Role We are seeking an experienced Security/Senior Security Consultant with strong expertise in Cisco technologies, network design, and implementation. The role involves configuring and troubleshooting routing protocols (BGP, OSPF, IS-IS, VRF, VXLAN), switching (L2/L3, VLANs, SVIs), wireless systems, and managing Cisco ISE for access control. Experience with Cisco SD-Access and DNAC is a plus. The candidate will conduct security assessments, implement security policies, and ensure compliance with industry standards. A B.E./B.Tech or related degree, along with certifications like CCNP, CISSP, or PCNSE, is preferred Key Responsibilities Understand Network design and Implementation & Troubleshooting - Strong understanding & Troubleshooting skills of Routing - BGP, IS-IS, OSPF, VRF, VXLAN, Static routing & Switching – LAN, SVIs, VLANs, L2/L3 Switch, Wireless WLC/APs. Strong understanding of TCP/IP models Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Cisco SD-Access & Catalyst Center (DNAC)– Support DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications Education: B.E./B.Tech or master’s degree in computer science, or a related field. Proven experience in network security consulting, design, and implementation. Deep knowledge & hands-on expertise on Cisco Routing & Switching (CCNP preferred). Strong understanding & hands-on expertise on Cisco Catalyst Switches & Routers, Wireless Controllers (WLCs), Access Points (APs). Hands-on expertise with Cisco ISE (preferred), Cisco SD-Access & Catalyst Center (DNAC) (optional). Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CCNP Enterprise and or Security, CISSP, PCNSE, or equivalent are preferred. FTD, Palo Alto Firewall, Tetration, and StealthWatch, familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR, will be added advantage. (Not Mandatory) Preferred Qualifications Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Ability to manage and mentor teams effectively.

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7.0 - 12.0 years

6 - 14 Lacs

Chennai

Work from Office

Title: Network Administrator Location: Chennai Work from office Job Description: As a Network Administrator, you will monitor and manage LAN & WAN network infrastructure, troubleshoot and maintain data centre networks, and oversee IP addressing, DNS, and DHCP services in Infoblox. Youll also lead outage resolution, optimize network performance, handle escalated incidents, and maintain detailed network documentation while collaborating with vendors for seamless operations. Requirements: Monitor day-to-day operations and management for customer (LAN & WAN) Network infrastructure. Configuring, Troubleshooting & Maintaining DC LAN and DC Interconnect WAN Networks. Manage and Maintain IP addressing schemes in Infoblox (IPAM) Manage and Maintain DNS & DHCP services in Infoblox Managing and monitoring Wireless Network infrastructure Network protocol configuration, maintenance, and troubleshooting Provide input for Capacity Planning/ Migration/ Optimization / Future upgrade strategy based on the performance trend OnDemand IOS & NSOS Updating and hotfixes Responsible for implementing best practice/hardening Managing and monitoring log files of network devices • Preparation of Daily/Weekly/Monthly reports Regular audit of network devices and take corrective action accordingly Performance Management & Optimization Should be able to lead P1 / P2 Outage Bridge call and resolve the issue to restore the services. Root Cause Analysis Coordination with multiple vendors Handling escalated incidents or high critical tickets. Plan and schedule for change management. Develop and maintain architecture diagrams and documents

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Position : Desktop support Engineer-L1(IT) Exp : 1-3yrs Salary : 22k to 29K Location : Koramangala, Bangalore Shift : Willing to work in Rotational shift Working Days : 5 days Interview Mode : F2F only Education: Any Graduate

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3.0 - 5.0 years

5 - 11 Lacs

Noida

Work from Office

We are looking for a proactive and technically sound IT Coordinator for our client to manage and support IT operations across our manufacturing facility. The ideal candidate will ensure smooth IT infrastructure operations, coordinate with vendors and internal departments, and support users on hardware, software, and networking issues. Key Responsibilities: • Oversee daily IT operations and provide user support across the factory and office environments. • Ensure uptime of key manufacturing software, ERPs, and automation systems. • Troubleshoot hardware, software, printer, and network issues in a timely manner. • Coordinate with external vendors for IT support, AMC services, and procurement. • Maintain asset inventory for all IT hardware and licenses. • Manage email setups, shared folders, and user access across departments. • Support integration of IT with production machines, PLCs, or IoT devices (if applicable). • Implement and maintain basic cybersecurity and data backup protocols. • Liaise with senior management to identify IT needs and propose upgrades or improvements. Key Requirements: • Bachelors degree in IT, Computer Science, or a related field. • 3–5 years of experience in IT support/coordination roles, preferably in manufacturing or industrial environments. • Strong knowledge of Windows OS, basic networking (LAN/Wi-Fi), and IT security fundamentals. • Hands-on experience with printers, biometric systems, CCTV, and local servers. • Familiarity with ERPs, industrial software, or automation systems is a plus. • Good communication and coordination skills. • Ability to work independently and manage time effectively. Nice to Have: • Experience supporting Tally ERP, SAP B1, or similar platforms. • Knowledge of industrial IoT or factory automation systems. • Certifications: CCNA, CompTIA A+, or similar (optional but preferred). Reporting To: IT Manager / Plant Head / Director

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1.0 - 3.0 years

3 - 5 Lacs

Pune

Work from Office

About the TeamCome join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high-volume environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction. About the RoleThe Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills. Primary/Essential Duties and Key Responsibilities Work as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs, e-mails, and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as required Qualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zones Education and Certifications Bachelor’s degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus

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3.0 - 7.0 years

5 - 6 Lacs

Chengalpattu, Chennai

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Lead Plant IT INFRASTRUCTURE handling NETWORK INFRASTRUCTURE, LAN, WAN, FIREWALLS, NETWORK DESIGN VALIDATIONS, OS & SOFTWARE INSTALLATION, SERVER MAINT, FIREWALL MAINT, VPN, WINDOWS SERVER, DB SQL SEREVER, DELPHI PROGRAMMING, IB BRICK COMMUNICATIONS Required Candidate profile BE/MCA/MSc 3+yrs exp into SYSTEM / NETWORK ADMIN / INTEGRATION etc with 25+ Systems Strong skills in IT infrastructure, firewall, gateways, IDS/IPS, VPN infra, cybersecurity, server mgmt, data mgmt et Perks and benefits Excellent Perks. Send CV to adonis@adonisstaff.in

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1.0 - 6.0 years

3 - 3 Lacs

Gurugram

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Hiring: International Voice Process Telecom Support (International BPO) Location: Gurugram (Work from Office) Shift Timings: Night Rotational Shifts (24x7) Working Days: 5 Days a Week | 2 Rotational Offs Transport: 2-Way Cab Facility Provided Joining: Only Immediate Joiners Will Be Considered Eligibility Criteria: Experience: Minimum 6 months in International Voice Customer Support Qualification (for experienced): Undergraduate or Graduate Graduate Freshers with excellent English communication skills are also eligible Key Skills Required: Tech Support and Inbound Call Management Strong understanding of CSAT, AHT, and other BPO performance metrics Excellent verbal communication in English Ability to perform under pressure and meet targets Salary: 3 to 3.36 LPA Contact for Further Details: Anshika – 9251688427

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6.0 - 11.0 years

0 - 1 Lacs

Mumbai, Mumbai Suburban, Pune

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Hiring for Firewall Engineer Fortinet/Fortigate, Networking,Troubleshooting, firewall creation, Palo Alto,End to end firewall implementation Mandatory Palo alto certification. Exp- 6+ years Loc- Pune Apply/share to preethi.kumar@harjai.com

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1.0 - 3.0 years

2 - 4 Lacs

Navi Mumbai, Pune, Delhi / NCR

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Role & responsibilities: End User Computing Services L 2 Engineer Requirements Bachelors degree or equivalent experience relevant certification information systems required1 to 3 years of professional IT Infrastructure experience with End User Computing Services Comprehensive understanding of PC hardware software operating systems directory services printing and applications required Experience in Laptop Handheld devices management Extensive knowledge of PC operating systems Windows 10 Windows 11 Knowledge in Mac Operating Systems Experience in Microsoft Intune SCCM WDS technologies Experience with wireless device management required Experience with software distribution systems required Experience in hardware installation configuration maintenance and troubleshooting required Experience with Antivirus management consoles and troubleshooting required24 x 7 x 365 support requirements Available to work after hours and weekends as required Preferred MCSE certification by accredited facility preferred ITIL or formal Service management training preferred Language Bilingual English Technical Skill Set End User Computing Technologies Service Desk Desktop Engineering SCCM Intune M365 Workstation Patch management tools Vulnerability Management tools Incident Service Request Change management ITSM Asset Management and tools Preferred candidate profile

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3.0 - 6.0 years

5 - 8 Lacs

Chennai

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: At least 3-6 years of relevant hands-on technical experience in WLAN/Linux driver development with a record of strong managerial and individual technical achievement Strong programming skills in C Must have hands on experience working in the Linux kernel & Linux kernel device drivers Must have hands on experience working in networking components in the Linux Kernel Must have hands on experience in Networking driver development; Ethernet and Wireless LAN driver development is preferred Must have hands on experience in solving complex system issues with good problem solving skills Should be able to work in aggressive, high pressure environment Should be able to interact with team members and other teams across geos to clearly identify the requirements and plan within resource constraints WLAN driver experience is an added advantage Able to travel aboard Excellent communication skills Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Experience- 3-6 years of relevant hands-on technical experience

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8.0 - 13.0 years

25 - 32 Lacs

Noida, Hyderabad

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Responsibilities/ Tasks Experience in Switching on advance level troubleshooting and implementation. • In-depth knowledge of layer 2 technologies such as spanning tree, VTP, Ethernet, HSRP, 802.1X. • Experience in Routing on various Protocols/ Services: Static, RIP, BGP, OSPF, EIGRP, HSRP, NAT, SNMP, TACACS. • Hands-on experience in troubleshooting & administration Cisco switches, Routers, Access points, Meraki appliance. • Configuring & troubleshooting WAN network using Routing protocols like OSPF, BGP, MPLS, SD-WAN. • Strong at configuring and troubleshooting Cisco LAN switches, routers, firewalls, VPN, Meraki & network related problems. • Should have good experience in configuring and managing VLANs, L2L and Remote Access VPN. • Deep understanding of F5 and performed administration and maintenance of load balancers, such as F5 Big-IP and cloud based F5 products. • Hands on design, configuration, and delivery experience in F5 products Specifically, LTM, GTM, ASM, APM, and iRules. • Proven experience deploying F5 solutions out of the box (i.e. initial setup, F5 licensing process, base configurations, network configurations, deploying different modules, adding/removing VIPS, and advanced configurations) • Develop and maintain system implementation documents, knowledge base, service reports, CMDB and operational procedures. • Assist with identification of implementation risks and with development of mitigation or avoidance plans. • Experience in configuring and managing firewall systems. Key Skills Required TCP/IP, UDP, ICMP: Comprehensive understanding of these core protocols. • Routing Protocols: Proficiency with BGP, OSPF, EIGRP, RIP. • Switching Protocols: Knowledge of VLANs, STP, VTP, HSRP, VRRP. • DNS: Experience with DNS configuration, management, and troubleshooting. • DHCP: Proficiency in setting up and managing DHCP servers and clients. • Wireless Technologies: Familiarity with Wi-Fi standards (802.11a/b/g/n/ac/ax), wireless security protocols, and wireless network design. • Network Design: Experience in designing LANs, WANs, MANs, and WLANs. • High Availability and Redundancy: Designing and implementing high availability solutions, including failover techniques and redundancy protocols. • Network Hardware: In-depth knowledge of routers, switches, firewalls, load balancers, and other networking equipment • Encryption and Authentication: Knowledge of SSL/TLS, IPsec, and various authentication methods (RADIUS). • Expertise in configuring and managing VPNs (site-to-site and remote access). • Cloud Networking: Experience with Azure networking services

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1.0 - 5.0 years

7 - 12 Lacs

Noida

Work from Office

We are seeking a dynamic and skilled Analyst-II - Onsite Support to join our team in Bangalore. The ideal candidate will be responsible for providing technical support, troubleshooting, and ensuring end-user productivity through efficient problem resolution. Technical Support Responsibilities: Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows XP/Vista/Windows 7, Microsoft Office, Outlook, Microsoft Office Communicator, and other corporate-deployed desktop applications. Address Microsoft patches, corporate software deployments, group policies, and McAfee Antivirus issues. Build and reimage corporate-issued PCs, including necessary hardware repairs or upgrades to resolve end-user productivity issues. Hardware replacement occurs after diagnostics confirm the need for repair, replacement, or upgrade. Troubleshoot LAN/WAN issues impacting employee productivity. Demonstrate a strong understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Provide excellent verbal and written communication to end-users regarding their productivity issues. Communication must be in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if needed due to corporate policy. Demonstrate the ability to interact with end-users of all levels using active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users, both verbally and in writing. Additional Responsibilities: Experience with desktop imaging software such as Ghost, MS MDT, MS WDS, Sysprep, and RIS. Document solutions and incident resolution case notes in English within the assigned reporting systems. Perform inventory management, reporting, and ordering for the area of responsibility in accordance with company policies. This includes ordering PCs, mobile devices, hard drives, memory, ActiveKeys, LAN cables, docking stations, monitors, keyboards, mice, and productivity accessories. Qualifications: Bachelors Degree in a relevant field or equivalent experience. 2-3 years of relevant technical support experience without any gaps. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills. Ability to work effectively in a fast-paced, team-oriented environment.

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2.0 - 6.0 years

10 - 12 Lacs

Mumbai, Pune, Chennai

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At least 4+ years of experience working with Appian with minimum 2+ years on RPA projects. Must be knowledgeable with the complete Appian RPA implementation cycle, including business process modelling, tool installation, development, testing, and deployment. Hands-on experience in Appian/Appian RPA within depth knowledge on Process Models, SAIL Interfaces language, Web APIs, Sites, Records, Admin Console, and Integration Smart Services Design technical solution in Appian RPA Workflow Knowledge on migrating RPA solution from other RPA tool to Appian RPA is desirable Appian Certification will add value Good to have experience/knowledge on other RPA tools preferably BluePrism. Added advantage to have experience on automation of Appian support or BAU activities, Plugin developments, Appian server installations. Ability to work within Agile (Scrum/Kanban) using tools such as JIRA tools. Strong problem solving and design skills. Excellent verbal and written communication skills. Location:Mumbai,Pune,Trivandrum

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2.0 - 5.0 years

4 - 7 Lacs

Pune

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Job Specification Report to Global Head of Infrastructure Ensure that the LAN/WAN is capable of providing required services by supporting the network infrastructure through the use of troubleshooting and problem resolution in a production environment Provide daily operational support for LAN/WAN networks including, but not limited to the following: Firewalls (Cisco, Palo Alto, Azure) VPN s, 3rd parties, internal, external Routers and Switches (Cisco, Meraki) Telephony (Avaya) Azure and AWS Networking Wi-Fi (Meraki) CCTV (Meraki) Perform pre-installation site surveys, project planning, equipment replacement, and post installation support Plan installs and supports hardware and software upgrades Perform advanced troubleshooting to identify, resolve, and provide root cause analysis of network related issues Perform diagnostic utilities to identify and isolate problems encountered on different mediums and network protocols Gather latency statistics and find specific network bottlenecks, evaluate problems and implement fix actions through device reconfiguration or replacement depending on the circumstances Support a large complex data and voice network infrastructure by using network monitoring and management tools Participate in and respond to system and network incidents Perform system and network analysis by using well defined toolsets for proactive monitoring, troubleshooting and incident response (packet capture, application performance management, syslog, NetFlow etc) Provide technical support leadership on problem calls Minimal travel as required to support troubleshooting and fixing network issues Produce and maintain network documentation Create or update technical documentation for network installations or changes to existing installations. Maintain accurate inventory records of the firms network hardware and software Any other duties in the scope of the role that the company requires Skills Required Excellent communication and organization skills Ability to diagnose, troubleshoot & solve networking faults efficiently Self-motivated & capable of working on own initiative as well as part of a team Commitment to developing Networking skills Cisco, Meraki, Palo Alto, Azure, AWS, VPN, Network Management, Firewall, Management, LAN, WAN, TCP/IP, Networking, Technical Support, VOIP and Wireless skills are desirable A bachelors degree in information technology, networking or any other related field Certification in networking Ample experience working as a Network Engineer

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10.0 - 12.0 years

35 - 40 Lacs

Chennai

Work from Office

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To manage Network infrastructure for Bank & making infra-available for business with high availability along with internal & external connectivity. The Network Engineer s role is to ensure the stability and integrity of data, security and wireless network services. This is achieved by planning, designing, and developing networks across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion. Key Accountabilities To manage and support network infrastructure for bank. Design & Troubleshooting Vendor Management Audit and Risk Management Vulnerable Management Requirements 10-12 years of experience in Network security devices, routing and switches. Strong interpersonal, written, and oral communication skills. Able to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment Deep Understanding & hands on security products and firewalls checkpoint, Juniper, Palo Alto, F5, WAF, LTM, GTM Understanding & hands on WAF, Node, Pool Member, Virtual Server Creation, SSL Offloading, Version upgrade. Understanding & hands on Checkpoint & palo alto Firewalls, SSL VPN, IPSEC VPN, Access rule and NAT configuration, IPS Policy fine-tuning End Point Security Sandblast deployment, L3 VLAN Creation, Log review. Understanding & hands on Forcepoint, Policy Creation, URL enablement, Policy review Deep understanding & hands on Network protocols (OSFP, BGP, ISIS, PAGP, LACP) Understanding & Hands on VPN tunnels (GRE / IP Sec) Good understanding & hands on switching protocols configurations and troubleshooting VLAN (L2/L3) Education / Preferred Qualifications Bachelor s Degree/Diploma from Govt. approved university. Certifications like checkpoint & Palo alto added advantage. Core Competencies Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Experience in implementing and managing voice over IP (VoIP) systems desired. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. Security products and firewalls checkpoint, Juniper, Palo Alto, F5, WAF, LTM, GTM Experience in designing, implementing, managing and supporting enterprise level IP networks. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software, Competence with testing tools and procedures for data circuits. Administration experience in Cisco ISE, policy creation, posture & Tshoot hands on, Cisco wireless infrastructure & Sponsor portal. Technical Competencies Should have worked on Cisco Routers, Cisco and Arista Switches and Routing protocols. In Depth knowledge in Checkpoint, Palo alto, Cisco ISE & F5 In Depth Knowledge in L3 Switching & Firewall. Knowledge in Infoblox, LTM and GTM In depth knowledge in Venerable management Work Relationship Woking relationship with Head Office, and. various departments within Bank. Supervise outsourced resident engineer and third party service providers. Establishing relationship with vendors & Central support team DBS India - Culture & Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity

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10.0 - 12.0 years

35 - 40 Lacs

Chennai

Work from Office

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To manage Network infrastructure for Bank & making infra-available for business with high availability along with internal & external connectivity. The Network Engineer s role is to ensure the stability and integrity of data, security and wireless network services. This is achieved by planning, designing, and developing networks across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion. Key Accountabilities To manage and support network infrastructure for bank. Design & Troubleshooting Vendor Management Audit and Risk Management Vulnerable Management Requirements 10-12 years of experience in Network security devices, routing and switches. Strong interpersonal, written, and oral communication skills. Able to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment Deep Understanding & hands on security products and firewalls checkpoint, Juniper, Palo Alto, F5, WAF, LTM, GTM Understanding & hands on WAF, Node, Pool Member, Virtual Server Creation, SSL Offloading, Version upgrade. Understanding & hands on Checkpoint & palo alto Firewalls, SSL VPN, IPSEC VPN, Access rule and NAT configuration, IPS Policy fine-tuning End Point Security Sandblast deployment, L3 VLAN Creation, Log review. Understanding & hands on Forcepoint, Policy Creation, URL enablement, Policy review Deep understanding & hands on Network protocols (OSFP, BGP, ISIS, PAGP, LACP) Understanding & Hands on VPN tunnels (GRE / IP Sec) Good understanding & hands on switching protocols configurations and troubleshooting VLAN (L2/L3) Education / Preferred Qualifications Bachelor s Degree/Diploma from Govt. approved university. Certifications like checkpoint & Palo alto added advantage. Core Competencies Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Experience in implementing and managing voice over IP (VoIP) systems desired. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. Security products and firewalls checkpoint, Juniper, Palo Alto, F5, WAF, LTM, GTM Experience in designing, implementing, managing and supporting enterprise level IP networks. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software, Competence with testing tools and procedures for data circuits. Administration experience in Cisco ISE, policy creation, posture & Tshoot hands on, Cisco wireless infrastructure & Sponsor portal. Technical Competencies Should have worked on Cisco Routers, Cisco and Arista Switches and Routing protocols. In Depth knowledge in Checkpoint, Palo alto, Cisco ISE & F5 In Depth Knowledge in L3 Switching & Firewall. Knowledge in Infoblox, LTM and GTM In depth knowledge in Venerable management Work Relationship Woking relationship with Head Office, and. various departments within Bank. Supervise outsourced resident engineer and third party service providers. Establishing relationship with vendors & Central support team DBS India - Culture & Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco NAC - Network Access Control. Experience3-5 Years.

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1.0 - 3.0 years

3 - 6 Lacs

Pune

Work from Office

Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocolsBGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routingBGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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3.0 - 7.0 years

5 - 9 Lacs

Chennai

Work from Office

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. You Have: Graduate or Masters in engineering with 4 plus years of hands-on experience to take traces and logs on-site, at customer locations. Experience in testing NMS/EMS products, Cloud based solutions Experience with customer-facing roles or responsibilities Willingness to travel (for partners and/or customer site visits when needed) It would be nice if you also have: Knowledge of software development lifecycle & testing Knowledge of Test Case Design, Test Planning and Test Methodologies Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partnersMOPs, application notes, technical flyers, product documentation updates, etc. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Work closely with local teams (CARE and NPI/CE) to handle customer issues and to understand real-world customer deployments and their future needs.

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6.0 - 9.0 years

7 - 12 Lacs

Chennai

Work from Office

We are looking for a hands-on validation engineer who can convert real customer use cases into executable test plans (manual & automated), drive continuous product improvement, and work closely with cross-functional global teams. You Have: Graduate or Masters in engineering with 4 plus of experience in programming in automation/scripting languages like Python, Robot, Tcl or Perl. Exposure to Robot framework preferred Experience in testing NMS/EMS products, Cloud based solutions Worked with traffic tools like Spirent, Ixia or Router tester for end-to-end traffic testing It would be nice if you also have: Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers and assist in capturing their detailed requirements and their exact use cases. Translate this information into E2E validation test scenarios and test plans (with manual and automated tests). Execute on these E2E test plans, create fault reports and drive for proper fixes. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partners. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Learn and apply advanced tools and protocols such as PON, L2 switching, QoS, and validation tools like Spirent/Ixia.

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2.0 - 6.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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2.0 - 6.0 years

10 - 14 Lacs

Mumbai, Virar

Work from Office

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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