Job Descriptions: Good in Communication User support & VC Support Hardware/software troubleshooting and resolution. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) printer installation. Office 365 support Maintain a details of asset Inventory. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets and updating correct artifacts on the ITSM portal.

Any Graduate End user support for Windows 10, MS Office, One Drive, MacOS, Printers ,O365 OS Installation, Configuration &Troubleshoot issues, ticketing Tools Knowledge in DNS,DHCP Only Fresher Sal : 15k - 35k interested Call Bharathi HR 8438487023 Required Candidate profile Immediate Joiner MS Office Only Male Candidates 2019- 2024 Training will be provided Good Communication Quick Learner Team Worker

Any Graduate Only Freshers Career Gap& Arrears also acceptable Sal : 20k - 45k Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloud ticketing Tools Call DIVYA HR 9843987011 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job Title: Manager (Audit) Reports to: The Joint Chief Executive Officer, CHiPS Number of Positions:1 Responsibility Summarv: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Manager (MG-A). Chhattisgarh infotech Promotion Society (CHiPS: www.chips.gov.in) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH1PS is involved in the end-to-end implementation of some ml:)ga IT Projects like, SOC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so. Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state• transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the Manager is to ensure that the strategic and organizational objectives as well as the values of CHiPS are put into practice. In conjunction with other members of staff they will ensure organization growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The Manager will be responsible for overseeing project operations, project finance, helping and creating organizational and program budgets in collaboration with the ) CEO and other team•members.1 and, undertaking other miscellaneous tasks as and when they arise. The post holder responsible ensuring organizational effectiveness by providing leadership _for the organizations financial functions They are required to work with the staff team and contribute to the development and implementation of organizational strategies, policies and practices. The Manager will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organizational growth in accordance with 'the overall strategy. . The candidate should be an. outcome-oriented executive, capable of leading the creation of and energizing the institutional, human and technical capacities necessary to realize the . unique and ambitious JCT agenda of the State. The candidate should fulfil the mandatory requirements listed below, and should embody a rich combination of the requirements listed as desired. Mandatory: Educational qualification: B. E./ B Tech. (1T/CS/E&T)/ MCA or M. E-.! M. Tech or equivalent, recognized by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age: Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience : At least experience of 5 years in case of Bachelor's degree or 2 years in case of Master's degree; of managing software development/ IT deployment projects. The candidate must have independently handled at least 2 projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams: They should be aware of software, mobile and telecom technology tools and deployment issues. Job Description: Project technology. and project management for state wide e-governance. project Overall handling of project operations & ensuring resolution of routine issue Work with state government department to gauge and create demand of strategic solutions and fulfil the same. Must have the ability to reach out and work with the senior government officials in various departments. Develop and implement project management procedures and methodologies and achieve business goals. • Play a significant role in long-term planning, with the view to delivering operational excellence. • Develop individual program project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and.- hardware requirements for project. Work closely with various • teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organizations resources. Should have a knowledge and experience of service delivery and project-execution Desirable: Exposure to Wide Area Network and internet Data Center are essential. Strong skills in IT security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers, Firewall and Access control systems o LAN and WAN. Exposure to Server Administration, Network Administration including Internet, e: mail and security system administration. Experience in Servers and cluster configuration and management at Data Centers. Knowledge of Email/ MS Exchange configuration and domain management. Exposure in assisting software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data center and other vendors for providing efficient and uninterrupted services. Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with IT project managers, DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam and phishing etc. Management of policies related to hardware and software requirements, Supervising security audit requirements. Key Skills: 3+ year experience as Team Lead in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required.' Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not Just project coordination, but also should be very conversant on operational .issues s that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. _ Strong leadership skills with ability to exhibit and instill confidence in team members Customer (Government) Engagement - Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY

To proactively manage and monitor network performance on customers network round the clock(7x24) to meet customers Service Level expectations. (Predominantly around 80% Shifts are in US Business hours and late US business hours) Technical support and troubleshoot network platform issues including alarm and KPI monitoring (proactive and reactive) Investigation/diagnose network issues, triage and communicate event status and coordinate root cause analysis; mitigate/remediate complex technology fault conditions that span multiple production platforms and environments. Proactively monitor and maintain system configurations to achieve designed performance and reliability levels using key performance indicators (KPIs). Conduct root cause analysis on network fault To effectively manage ISP s and equipment vendors To articulate we'll with customers technical and management staff on network issues (ex. Fault reporting, Status updating and Handling escalation) Acting as single point of contact (SPOC) to ATT customer for problem reporting Taking care of incoming calls from ATT customers, ISPs, and counterparts of other ATT Centers Performing problem isolation and resolution, including verifying ATT services, working with ISPs for circuit related issue and carrying out internal external escalation Scheduling testing tasks with ISPs, customer site personnel and other ATT support centers. Facilitating direct communication among customer, ATT and suppliers by establishing conference meeting updating ATT problem ticketing systems and other operation related tools Requesting and Interfacing with ATT Tiered supports and Service Management to address customer issues. Required Skills, etc: Diploma in Information Technology/ Computer Engineering/Telecommunications or Equivalent 2 years related experience in telecommunications industry and General knowledge in WAN. Preferred CCNA Routing and Switching certifications. 0-2 years of working experience, preferably on customer services interfacing with clients. The daily operation is mainly on phone and computer systems. Able to attend shift work as per the roster developed by supervisor. CCNA certification is highly desirable, CCNP is Preferred other certification are optional. Extensive hands-on experience in managing WAN networks and Cisco routers switches Strong technical knowledge in WAN/LAN networking. Good technical knowledge of telecommunication products and services Good understanding of network transport protocols/technologies such as TCP/IP,SNMP, METRO-E, GIG-E, SINGLE/MULTI MODE FIBER CABLE TERMIINATION MANAGEMENT, E1, DS3, etc Independent, self-driven and highly customer focused. Good Interpersonal skill and able to work we'll in big team. Excellent command of spoken and written English. Excellent knowledge of WAN, LAN, IT infrastructure, and hosting to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of IP networks, Routing protocols, Redundancy protocols is required, ( BGP, EGIRP, OSPF) Strong understanding of reduce protocols like HSRP, VRRP and GLBP Strong understanding of Internet and Internet routing troubleshooting Additional Preferred Qualifications: Bachelor of Information Technology/ Computer Engineering/Telecommunications or Equivalent Technical, Certifications, Preferred CCNA -Routing and Switching

Job Title: System Administrator- Infrastructure Specialist (SA-IS) Reports to: The Joint Chief Executive Officer, CHiPS Number of Positions: I Responsibility Summarv: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of System Administrator (SA-IS). Chhattisgarh Infotech Promotion Society (CHiPS: www.chips.gov.in) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH lPS is involved in the end-to-end implementation of some mega IT Projects like, SOC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. CT has the potential to significantly improve this contribution. ln doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in T are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SA-IS is to ensure that the strategic and organisational objectives as well as the.values of CHIPS are put into practice. In coqjunction with other members of staff they will ensure organisation growth through directing and managing operational activities-to ensure they-are . Delivered in accordance with the strategic objectives. The SA-IS will be responsible for monitoring the systems to ensure the highest level of infrastructure performance, manages and coordinates all infrastructure projects to meet clients and , ensuring that standards and procedures are followed during design and implement tion_( information systems, helping and creating organisational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. They are required to work with the staff team, and contribute to the-development and implementation of organisational strategies, policies and practices. The candidate should be an outcome-oriented executive, capable of leading the creation and energizing the institutional, human and technical capacities necessary to realise: the unique and ambitious CT agenda of the State. S/he should also be familiar with a variety of the field's concepts, practices, and procedures, relies on extensive experience and accomplish goals and capable of multi-tasking. A wide degree of creativity and latitude is expected to secure the necessary cooperation and convergence of resources and activities. The candidate should fulfil the mandatory requirements listed below, and should embody' a rich combination of the requirements listed as desired. Mandatory: Educational qualification: B.E. /B.Tech. (Information Technology/ Computer Science/ Electronics & IT) or M.E./ M. Tech, recognised by or under the regulations etc. of relevant regulatory body. obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled students in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age: Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience: At least 9 years in case of Bachelor's degree or 7 years' experience in case of Master's degree; of managing large [T Infrastructure deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should have exposure to Wide Area Network and Internet Data Center are essential, strong skills in IT security, communication standards over LAN/WAN, networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Job Description: Exposure to Wide Area Network and internet Data Center are essential. Strong ski.lls in [T security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Work with state government department to gauge and create demand of strtegic solutions and fulfil the same. Must have the ability to reach out and work. with senior government official in various departments. To manage implementation of identified projects based. on a broad and detailed knowledge of current and emerging technologies and to provide technical input into. projects undertaken by or impacting on organisation. To advise and inform management, departments and Members on technical issues part of the decision making process for technical direction and procurement of new systems. To liaise with external suppliers and support agencies for the ongoing support' and . maintenance of relevant hardware and software; thereby ensuring that all work and changes are performed in such a way as to minimise all disruption to existing business use Ensure Designing/Solutioning and Implementation of world class IT Infrastructure - Data Center, WAN, LAN and communications systems and related infrastructure along with partners. Define and roll-out of the IT Policies and Processes related to IT Infrastructure and End User Computing Devices.Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organisations resources. Develop, implement and maintain a comprehensive system to monitor and enforce the organisation's security policies, procedures and guidelines. Work with internal auditors and outside consultants to conduct thorough and independent- physical and information security audits.Excellent knowledge of infrastructure technologies, architectures. standards and processes, and a good understanding of infrastructure engineering processes Desirable: Server Administration, Network Administration including internet, e-mail and security system administration. Servers and cluster configuration and management at Data.Center. Email/ MS Exchange configuration and domain management. Assist software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. G Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with lT project managers, DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam, phishing etc. using UTM appliances and other .methods for optimum use of resources. e Management of policies related to hardware and software requirements. Supervising security audit requirements. Management of proper documentation related to system/network security. Any other IT consultancy/ Advisory service that may be required. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY.

1. Install, configure, and maintain hardware, networking devices, and IT infrastructure in the manufacturing environment. 2. Troubleshoot computer systems, servers, routers, switches, LAN/WAN, and network connectivity issues. 3. Manage user support for desktops, laptops, printers, and other IT peripherals. 4. Perform system upgrades, software installations, and security updates. 5. Monitor and maintain CCTV, biometric attendance systems, ERP software, and IT assets. 6. Support IT compliance, documentation, and reporting as per company policies.

Proven hands-on network engineering experience Solid understanding of the OSI or TCP/IP model Deep Hands on to understand the incident and troubleshooting with SLA. Deep understanding of networking routing protocols (e.g., Static, BGP, OSPF) Deep understanding of VLAN, HSRP, VRRP, STP, VTP, VSS, VLS and VPC802.11, QoS, Ether-Channel Deep Hands-on experience on Cisco, Nexus and HPE network devices e.g., router, switch Hands-on experience with monitoring, network diagnostic and network analytics tools Deep Hands-on experience on Cisco, Aruba Wireless Controller and Access Point Deep understanding of Clear Pass, 802.1x, Radius, TACACS Deep understanding and Hands on IPsec and Remote VPN Deep understanding on Cisco, Palo Alto, FortiGate, Check Point, firewall e.g., Firewall Mode, Access Rules, HA, NAT-PAT Basic understanding of IPS, IDS, SRF, FMC etc. for Cisco security Basic understanding of DNS, DHCP, LDAP Basic understanding of LAN topology e.g., Copper-Fiber Cable, Copper-SFP Module, Cascade, Switch Stack Basic understanding of WAN topology e.g., P2P, Ethernet Link, MPLS, VRF Basic understanding of Cloud service e.g., Azure, AWS. Total Experience Expected: 02-04 years University degree in Computer Science or a related subject, Certification: Cisco CCNA, CCNP, PCNSA or Higher

Role & responsibilities Manage the planning and execution of wireline link delivery for new and existing accounts. Analyze customer requirements and align them with Airtel Business capabilities to design effective solutions. Ensure preparation of RFS (Ready for Service) documentation and oversee seamless project delivery. Lead and guide the on-ground delivery team while coordinating with NOC, Planning, SCM, Customer Engineering, and Sales teams. Define and monitor customer-impacting KPIs; continuously improve customer support processes. Drive customer satisfaction through SLA adherence, churn control, and rate management. Conduct regular field visits for service migrations, bandwidth upgrades, and device replacements. Organize on-field training sessions to continuously upgrade the teams technical knowledge and operational capabilities. Exhibit strong problem-solving skills and maintain performance under pressure to ensure service excellence. Preferred candidate profile Certifications such as CCNA , CCNP , or equivalent will be considered a strong advantage. Familiarity with wireline delivery and operational tools. Ability to work flexible hours, including weekends and evenings. Strong interpersonal, coordination, and leadership skills. Excellent written and verbal communication skills.

Chhattisgarh Infotech Promotion (CHiPS) Raipur, Chhattisgarh Designation: Senior Manager (Audit) Number of Positions: 1 Position Location: Raipur Chhattisgarh Employment Type: Full Time-Contractual Responsibility summary Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Senior Manager (SM-A). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like SDC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SM-A is to ensure that the strategic and organizational objectives as well as the values of CH i PS are put into practice. In conjunction with other members of staff they will ensure organizational growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The SM-A will be responsible for overseeing project operations, project finance, helping and creating organizational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. The post holder is responsible for ensuring organizational effectiveness by providing leadership for the organizations financial functions. They are required to work with the staff team and contribute to the development and implementation of organizational strategies, policies and practices. The SM-A will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organizational growth in accordance with the overall strategy. The candidate should be an outcome-oriented executive, capable of leading the creation of and energizing the institutional, human and technical capacities necessary to realize the unique and ambitious ICT agenda of the State. The candidate should fulfill the mandatory requirements listed below and should embody a rich combination of the requirements listed as desired. Mandatory Educational qualifications: B.E./B.Tech (IT/CS/E&T/ Electrical Comm. Engineering / Electrical Engineering/ Technology)/ MCA/ M. E./ M.Tech Or M.Sc. (IT) with relevant certification from reputed institute (ex. Microsoft, .Net, Red Hat, Linux, SQL Server, J2E etc.) or equivalent. recognized by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age : Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age-related relaxations, please refer the Recruitment Rules. Experience : At least experience of 7 years in case of bachelors degree or 5 years in case of Masters degree; of managing large software development/ IT deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should be aware of software, mobile and telecom technology tools and deployment issues. Job Descriptions Project technology and project management for state-wide e-Governance delivery project. Overall handling of project operations & ensuring resolution of routine issues. Work with state government department to gauge and create demand of strategic solutions and fulfill the same. Must have the ability to reach out and work with senior government official in various departments. Develop and implement project management procedures and methodologies to achieve business goals. Play a significant role in long-term planning, with the view to delivering operational excellence. Develop individual program/ project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and hardware requirements for project. Work closely with various teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organizations resources. Should have a knowledge and experience of service delivery and project execution. Desirable/Key Skills Desirable Exposure to Wide Area Network and Internet Data Center are essential, Strong skills in IT security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers. Firewall and Access control systems on LAN and WAN Exposure to Server Administration. Network Administration including Internet, e-mail and security system administration. Experience in Servers and cluster configuration and management at Data Centers. Knowledge of Email/ MS Exchange configuration and domain management. Exposure in assisting software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. Planning storage capacity, archiving. backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with IT project managers. DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam and phishing etc. Management of policies related to hardware and software requirements, Supervising security audit requirements. Key Skills 5+ year experience as Project manager in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required. Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not just project coordination, but also should be very conversant on operational issues so that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. Strong leadership skills with ability to exhibit and instill confidence in team members. Customer (Government) Engagement Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate effectively with peers to drive customer satisfaction. The Consultant delivers Professional Services as part of their regional team, on site and remotely to customers. The Consultant delivers technical services including design, implementation, migration, optimization and related documentation. The Consultant also participates in scoping projects in the pre-Sales phase and is aware of best practice methodology to build and construct a Scope of Work. The Consultant instils confidence to customers through their technical ability, focused communication skills and structured approach to implementing security solutions. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within Fortinet to drive success. The Consultant is expected to contribute to team processes and highlight to management any risk to projects. Responsibilities The Professional Services Consultant: Delivers assigned projects to the satisfaction of the Customer in collaboration with the PMO team including deployment, configuration, knowledge transfer, testing and troubleshooting of products and technologies in the customer environment. Assists on site throughout a rollout, migration or go-live phase with a focus on minimizing risk and maximizing customer satisfaction Performs project risk analysis, reports escalated issues and implements mitigation plans. Develops an understanding of customer engagements (objectives, project scope, business and technical requirements) to ensure expectations are met. Produces project related documents including any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide. Ensures that project documents are accurate, complete, current and stored appropriately. Owns and contributes to the resolution of complex technical issues in relation to projects in delivery. Collaborates with the Customer and other teams (PS, Support and Sales Engineering). Collaborate with developers to put automation concepts into practice for high-quality and efficient delivery. Drives technical scoping meetings and develops statements of work with the relevant work breakdown structures based on accurate analysis of customers requirements. Reviews peer documents for technical accuracy and quality assurance. Manages time, and completes and submits administrative tasks in a timely manner. Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by formal trainings. Feeds back customer input with the aim of improving services and process. Contributes to collateral such as templates, methodologies, best practice or lessons learned. Mentors other consultants on Fortinet Professional Services practices and methodologies. Job Requirements 9+ years experience in LAN/WAN/Internet consulting, support and/or administration. 8+ years experience with network security products. Experience working as an IT security consultant or architect. Extensive experience in designing, deploying, and managing NGFW solutions is required. Hands on experience working on any of the top NGFW vendors like Fortinet, Cisco, Palo Alto and Checkpoint Extensive experience designing and deploying Web Proxy and Secure Web Gateways solution Hands-on experience working with SASE solutions like Zscaler, Netskope, Prisma Access is an added advantage Expertise in at least 3 of the following technologies:, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, SD-WAN and/or other cloud-based technologies. Knowledge of python or any scripting language is highly desirable Knowledge of virtualization software like VMware, Hyper-V, KVM is an added plus Knowledge of API programmability/automation is desired but not mandatory Excellent presentation, communication and technical documentation skills. Excellent troubleshooting skills with a systematic approach to problem solving. Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments. Ability to adapt to shifting priorities, demands and timelines. Flexible working hours. Positive customer service attitude with excellent soft skills. Ability to bring projects to successful completion. Strong commitment, self-driven with good team leadership skills. Travel (up to 30%). Education Bachelor s Degree in Engineering in Computer Science or Information Technology and equivalent extensive work-related experience.

Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level . Mandatory Skills: Vmware Cloud Foundation. Experience5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience1-3 Years.

Candidate should able to do Assembling, OS installation, Hardware and Network issue solving. knowledge of Email Configuration. Minimum basic knowledge of active directory , server and firewall. Candidate must able to do email communication in English.Responsibilities: Hardware and Software Management: Assemble, configure, and maintain computer hardware components. Install and configure operating systems (Windows, Linux, etc.). Diagnose and resolve hardware and software issues efficiently. Perform regular hardware maintenance and upgrades. Network Administration: Troubleshoot and resolve network connectivity issues (LAN, WAN, Wi-Fi). Configure and maintain network devices (routers, switches, access points). Monitor network performance and ensure optimal uptime. Basic knowledge of firewall configuration and management. Email Configuration and Support: Configure and troubleshoot email clients (Outlook, Thunderbird, etc.). Manage email accounts and resolve email-related issues. Setup and maintain email servers. Server and Active Directory Support: Perform basic server administration tasks (Windows Server, Linux Server). Demonstrate a fundamental understanding of Active Directory concepts and administration. Basic server maintenance and problem resolution. Technical Support: Provide technical support to end-users via phone, email, or in-person. Document technical issues and resolutions in a clear and concise manner. Train end-users on hardware and software usage. Documentation and Reporting: Maintain accurate records of hardware inventory, software licenses, and network configurations. Generate reports on system performance and troubleshooting activities.

We are looking for a Technical Support Analyst with 2-4 years of experience to join our Mumbai office. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and hands-on experience with SQL and MongoDB to support databaserelated queries and issues . Key Responsibilities: Provide on-site technical support to employees and clients in the Mumbai office. Diagnose and resolve hardware, software, database, and network-related issues efficiently. Install, configure, and maintain operating systems, applications, and IT infrastructure. Troubleshoot and optimize SQL queries and MongoDB database performance. Assist in managing database backups, recovery, and user access control. Monitor system performance and proactively address potential IT concerns. Assist in software upgrades, patch management, and IT security best practices. Document technical issues, troubleshooting steps, and resolutions in the knowledge base. Collaborate with cross-functional teams to escalate and resolve complex issues. Provide end-user training on IT tools, database management, and security protocols. Key Requirements: 2-4 years of experience in technical support, IT helpdesk, or system administration. Strong knowledge of SQL (MySQL, PostgreSQL, or MSSQL) and MongoDB. Hands-on experience with database troubleshooting, query optimization, and performance tuning. Proficiency in Windows, Linux, and macOS operating systems. Strong skills in network troubleshooting (LAN, WAN, VPN, firewalls, DNS, DHCP, TCP/IP, etc.). Familiarity with cloud services (AWS, Azure, Google Workspace) and IT security best practices. Experience working with ticketing systems and remote desktop tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills for effective customer support. Ability to work in a fast-paced office environment and handle multiple tasks efficiently. Preferred Qualifications: Bachelor's degree in Computer Science, IT, or a related field. Certifications such as CCNA, CompTIA A+, ITIL, or Microsoft Certified: Azure Fundamentals are a plus. Prior experience in SaaS-based or IT service companies is preferred.

1. Basic Configuration and network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

Job Description: Desired Years of Experience: 8 to 12 years Number of years of experience is provided as a guideline for recruiter and represents the amount of experience typically needed to be successful in this role. Candidates with less years of experience may be considered based upon education, unique network security skills or other factors to be determined at time of hire. Technical skills: Expert level knowledge of Imperva WAF, CDN and BOT config Knowledge on SSL and API protection Knowledge on Kona Site defender. Very good knowledge of Other WAF Knowledge of DDOS and DNS security Knowledge on Proxy solutions. Knowledge of LAN/WAN and network protocols. Advanced level skill in firewall policy management (Rule consolidation, cleanup, regular review using rule analysis tools). Ability to manage support cases with external technology vendors. Knowledge of virtual technologies is a plus. Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to management. Sensitivity and cultural awareness are essential as the role will involve contacting with a variety of people. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management is crucial. Ability to effectively prioritize and execute tasks in a high-pressure environment Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Evaluate new networking technologies and strategies. Participate in project planning and delivery activities. Work on multiple projects and work streams concurrently and deliver projects on time and on budget. Participate in roadmap and architecture planning activities. Respond to network and/or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 2-5 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 2-5 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 2-5 years with SD-WAN technologies. 2-5 years in a complex, distributed and multi-OS environment with overlapping technologies. 2-5 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K Experience with TACACS and Cisco ISE. Preferred Qualifications: 3+ years of experience in load balancing technologies particularly F5 products, IPAM and Visio. Bachelor s degree in the IT field or professional certifications from Cisco, Palo Alto, and F5. Travel Requirements: Minimal Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

BE/ B.Tech/ BCS/ BSc-IT/ BCA/ MSc/ MCA/ M.Tech 2023/2024 pass out. Network training like CCNA or any other training. 2.5 years of service commitment. Only Mumbai based candidates are eligible Male candidates are preferred (Due to rotational shift) Required Candidate profile Network Security training like CEH, CCNA, CCNP, CompTIA Security+ or any other related trainings. Good communication skills Good soft skills

Job Title: People Hub Coordinator Location: Chennai Shift Hours: 2PM - 11 PM About Toast: Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast. Key Responsibilities: Support accurate data entry in HR systems (like Workday and Greenhouse). Maintain clean and consistent employee records through regular checks and updates. Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes. Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required. Collaborate with teams such as Benefits to address employee questions and support program implementation. Keep internal documentation up to date, ensuring clarity and consistency. Contribute to ad hoc projects aimed at improving operations or introducing new programs. Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies. Qualifications: Willingness to learn and grow in HR or People Operations. Strong attention to detail and commitment to accuracy. Proficiency in basic computer operations and using Google Workspace. Effective communication skills, with the ability to clearly interact with employees. Excellent time management and organizational abilities. Positive attitude and a collaborative, team-oriented approach. Comfort with following processes and seeking guidance when needed. Preferred Skills: Experience in HR Shared Services, customer service, or administrative support. Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems. Interest in areas such as benefits, onboarding, or HR systems. If you are passionate about contributing to an innovative, people-centric environment and are eager to learn, we encourage you to apply!

to handle installation, troubleshooting, and maintenance of networking equipment, including routers, switches, CCTV, and LAN systems. Install and configure routers, switches, and CCTV systems. Perform LAN setup, maintenance, and support.

Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the companys security team Liaise with vendors and other IT personnel for problem resolution Field visits as and when required.