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3.0 - 7.0 years

17 - 19 Lacs

Bengaluru

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Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Seeking an experienced NOC Project Manager (NOC PM) to oversee the planning, coordination, and delivery of initiatives related to our Network Operations Center (NOC). This role serves as the primary interface between NOC operations and internal/external stakeholders, ensuring timely execution of deliverables, transparent communication, and client satisfaction. The ideal candidate combines strong project management experience with a solid understanding of NOC functions, knowledge of Field Dispatch workflows and site-based network support, and a sense of urgency when managing time-sensitive operations, escalations, and client needs. What you ll do as the Project Manager: Key Responsibilities Project Management Develop and maintain detailed plans for NOC initiatives, deliverables and deadlines. Coordinate cross-functional teams including engineering, vendors, field dispatch and client support. Manage risks, issues, and dependencies, escalating where necessary. Monitor resource utilization and change control for active NOC projects. Client-Facing Communication & Reporting Serve as the primary point of contact for client stakeholders for all NOC-related project and operational matters Prepare and deliver clear, accurate reports on NOC performance metrics, open issues, project timelines and SLA adherence. Respond promptly to client inquiries and escalations, ensuring alignment and transparency throughout project execution. Incorporate client feedback into process improvement initiatives and team planning. Operational Oversight Partner with NOC leadership to ensure daily operations align with defined processes and standards. Drive incident response and resolution efforts with a strong sense of urgency, ensuring minimal impact to operations and client environments Ensure incident, change, and problem management processes are followed consistently. Collaborate with Field Dispatch and Network Engineers to streamline site support and ticket workflows. Track and report on operational KPIs (e.g., response time, resolution time, SLA adherence). Internal Stakeholder Engagement Work closely with NOC Manager, Service Delivery Manager (SDM) and Directors to prioritize tasks and align with strategic goals. Coordinate feedback loops between technical teams, client representatives and leadership to drive service excellence. What you will bring to the team: A proactive mindset and strong sense of urgency in addressing incidents, escalations, and stakeholder communication. Demonstrate success in client-facing roles with direct responsibility for communication and service reporting. Strong understanding of incident management, change control, and service desk processes. Familiarity with tools such as Monday.com, ServiceNow, AT&T and Granite Portals, etc. and internal ticketing systems. Excellent communication and presentation skills; capable of articulating technical issues and resolutions to non-technical audiences. Proven ability to manage multiple concurrent tasks and stakeholder expectations. Strong understanding of network infrastructure (LAN/WAN, SD-WAN, firewalls, VPNs) and security technologies (SIEM, IDS/IPS, endpoint protection, cloud security). Experience working with retail clients or in a retail IT environment is a strong plus. Excellent communication, stakeholder management, and leadership skills. Experience working with US-based clients and managing remote/global teams. Education/Qualifications: Bachelor s degree in computer science, Information Technology, or related field. PMP, PRINCE2, or equivalent project management certification and ITIL certification. 5 - 7 years of experience in IT project management, with at least 3 years in network and security domains. Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we re just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring into our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, and flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting career immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

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2.0 - 12.0 years

8 - 12 Lacs

Kochi

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Position: Telecommunication Designer Contract: Contract Role. Design Preparation of drawings Preparation of specifications for procurement of equipment Develop detailed system design with diagrams and schematics. Selection of telecom equipment Develop bulk material listings Provide input for preparation of selected reports, weight, equipment list, function and fabrication / installation Coordination with other disciplines Professional responsibility We are recruiting a Telecommunication Designer to join one of our leading multinational clients and their expanding team. This position is based in Kochi and offers an excellent opportunity for experienced proposal management professionals in the Conventional Energy sector. Education: Diploma Total Years of Experience: 2 - 12 years. Skills /Area of Expertise: Design, CCTV, LAN & AutoCAD

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3.0 - 7.0 years

7 - 8 Lacs

Noida

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About this opportunity: We are looking for an Engineer who is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain Degree within / Telecommunication Engineering / Computer Science /Computer Engineering

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9.0 - 14.0 years

0 - 1 Lacs

Noida, Udaipur

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Looking for a project manager/ Project lead having strong knowledge of low voltage systems (Fire Alarm,CCTV, Access Control, EPABX, Public address, LAN,BMS) with the ability to lead the projects and have skills to solve the technical faults at site. Required Candidate profile Having strong knowledge of low voltage systems(FireAlarm,CCTV,Access Control, EPABX, Public address,LAN,BMS) with the ability to lead the projects and have skills to solve the technical fault at site.

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15.0 - 20.0 years

30 - 35 Lacs

Bengaluru

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Director Global Head of Network Engineering Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Director Global Head of Network Engineering Who we are The opportunity Responsibility for supervision and management of global network infrastructure team. This involves leading a team of network professional engineers, designing and implementing network solutions while ensuring system availability and optimizing network performance. Collaborate with other departments to align network strategies with business goals in line with emerging technologies in the industry to improve the overall network architecture. How you ll spend your day Lead a team of network engineers and manages corporate projects and problem resolution requiring the participation of multiple specialized teams Researches, Implements, and maintains information technologies to increase LAN/WAN and Cloud based operational efficiencies and secure enterprise network. Designs, implements, and maintains highly available and fault tolerant network routing/switching/security infrastructure for the enterprise with minimal supervision. Infrastructure technologies include, but are not limited to: Client based SSL VPN, Site-to-Site IPSec VPN, DNS, DHCP, VoIP, SIP, H.323 video collaboration, firewall technologies, network load balancing technologies, network monitoring technologies, 802.11b/g/n wireless networks, and 802.3 based Ethernet networks. Assist to support day-to-day operations escalation and on-going network projects include hands-on activities HLD & LLD documents design and writing Lead site level network projects working closely with site IT managers Install, configure, analyze, and upgrade network equipment (including routers, switches, Data Center and SD-WAN equipment) Perform preventative maintenance for the network in global environment Provide troubleshooting expertise for network problems including performance analysis, WAN/LAN / Security vulnerabilities and equipment malfunctions Utilize network monitoring tools to diagnose faults and to analyze performance. Work with infrastructure, cloud and application teams to design network solutions to meet the needs for different projects Provide physical network support if required by traveling to various local offices Interfaces with clients, vendors, and other teams on multi-faceted projects involving voice and data requirements in support of enterprise technologies Manages assigned global network projects and meets deadlines Leads large projects and assigns tasks to supporting Network Engineers and other technical teams Independently develop reference materials (network diagrams, installation documentation, etc.) for supported network technologies to be used for both online and in-person training of other technical. Serves as both a professional and technical mentor to other Network Engineers Proactively identifies areas of improvement (process or technical) and develops plans for associated changes required. Your experience and qualifications Bachelors degree in a Computer Sciences or equivalent is required 15 years of Technical Network delivery experience of Enterprise Corporate level platforms and projects in global companies 15 years experience in computer electronics and/or telecommunications Licensure, certification, and/or registration: Cisco CCNA, Cisco CCNP, Cisco CCDP Checkpoint CCSE CWNP CWSP CWNP CWAP ISC2 SSCP Avaya ACS Experience with Aruba wireless Previous experience in delivering large platforms on a public cloud (Azure/AWS/GCP) Established relationship with key public cloud vendors. Previous experience leading large IT teams globally. Experience in working in a matrix managed organization. Strong pharma related IT compliance and risk management experience Excellent relationship-building skills, communication skills and team-based project experience. Excellent English written and verbal communication skills at a senior level both internally and externally. Able to engage and mange up, down and across the IT and business without formal authority. Able to handle crisis situations, develop and execute a response plan. Strong IT vendor management skills. Sr. Director IT Strategy, PMO, Ops Excellence & GBS IT Teva s Equal Employment Opportunity Commitment

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16.0 - 22.0 years

20 - 25 Lacs

Bengaluru

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At Orange Business, Digital Technology s purpose is To be a trusted technology business partner, delivering outstanding digital experiences that amaze our customers, partners and employees Keeping customer at the center of this digital transformation, we are simplifying, transforming and standardizing processes/ways of working and migrating service desks to ServiceNow, pushing automating across the workflows Head of NetDevOps is A NetDevOps Lead is responsible for driving the adoption and implementation of DevOps practices within the networking domain of an organization Should lead design and automation of network infrastructure using modern tools and methodologies such as Infrastructure as Code (IaC), continuous integration/continuous deployment (CI/CD), and configuration management The NetDevOps Lead oversees the creation of scalable, repeatable workflows for provisioning, monitoring, and managing network devices and services They work closely with network engineers, software developers, and operations teams to ensure that network changes are tested, version-controlled, and deployed safely and efficiently across LAN, WAN, SDWAN, Internet and Voice products In addition to technical execution, the NetDevOps Lead plays a strategic role in transforming legacy network operations into agile, software-driven environments They define best practices, enforce compliance, and ensure that networking solutions align with business and security requirements The role involves mentoring teams, introducing automation and observability tools, and fostering a culture of collaboration between networking, cloud, and IT teams By bridging the gap between traditional network operations and agile development, the NetDevOps Lead helps accelerate innovation, reduce downtime, and improve service delivery across the enterprise or service provider environment Develop a trust relationship with the internal stakeholders and customers based on common objectives and plan, build the partnership from the current support model and drive business based on future proof technology and effective cost structure Drive standardization and effective solution implementation, review the current capabilities and define the upskilling (eg product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the transformation and standardization, the relationship with business and customers Inspire, organize and develop the team to become self-organized and operate smoothly in the SAFE setup Work in partnership with the selected System Integrator and Product vendors to build a strong reliable ecosystem for the internal stakeholders and customers, collaboration for the roadmap delivery, transforming the teams and addressing the difficulties that will appear on the way Being part of Digital Technology and working collaboratively with stakeholders, this role/migration plays a strategic role in OB s Digital transformation journey This will enable OB to simplify, modernize, automate change implementation and provide digital services to B2B customers, further supporting the revenues growth and IT services development, co-driving Marketing and GDO digital roadmap Strategy & Leadership Define and implement the NetDevOps strategy in alignment with the organization s Technology and Architecture roadmap and business objectives Establish a roadmap for automation, tooling, processes, and team development to modernize network operations for all large customers in Orange Business Build, Collaborate and lead a cross-functional team of network automation engineers, NetDevOps specialists, and infrastructure developers both with in Digital and Technology team, Operations, Marketing and our partners Drive organizational change by championing NetDevOps culture, practices, and mindset across networking and operations teams Architecture & Delivery In close collaboration with Architecture, NewCo, CurrentCo, Operations, Marketing and Data and AI team, Design and deliver a scalable, reliable, and programmable network platform using Infrastructure as Code (IaC), API-based configurations, and orchestration frameworks Leveraging the framework from Platform Engineering team, build and maintain robust CI/CD pipelines for network infrastructure, ensuring safe and repeatable changes to production environments Lead the implementation of change-driven automation in network operations across large customers Oversee integration of NetDevOps practices with ServiceNow, CloudOps, DevOps, and SecOps Tooling & Platforms Select and implement leading-edge tools such as: Governance, Security & Compliance Establish best practices for code quality, testing, and change control in network automation Collaborate with Security, Compliance, and Risk teams to ensure all network changes follow enterprise policies and regulatory frameworks Define metrics, observability standards, and SLAs for network automation performance Stakeholder Management Engage with key stakeholders across GDO, CTIO, Digital Technology and other relevant teams globally to ensure alignment and support for delivery Actively participate and drive discussions with other applications/application leads/cross functional teams for required integrations with ServiceNow Partner with Infrastructure, Cloud, Security, Application Development, and Service Management teams to enable business agility and platform resilience Present NetDevOps progress, KPIs, and roadmap to executive leadership and stakeholders Gain trust from GDO, wider Digital Technology teams, Marketing and SI Partners Change Management: Change is always accompanied with challenges across the organization Develop and execute change management plans to ensure smooth transitions and adoption of new service management practices across the organization Challenge the status quo and convince teams on productivity improvements with changes processes, workflows and integrations Quality & Risk Management: Oversee quality assurance and risk management processes to ensure that the migration is delivered on time, within scope, and to the highest standards Ensure E2E Quality testing in place, support UAT and production deployment Continuous Improvement: Post initial rollouts, lead initiatives to reflect and drive improvements iteratively Lessons leant should be documented and shared with wider stakeholders

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3.0 - 7.0 years

9 - 13 Lacs

Kolkata, Mumbai, New Delhi

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Must Have Skills: Installation/Configurations of Oracle Weblogic 12c /Fusion Middleware Products Should have knowledge on Upgrades of Oracle Java/Weblogic,FMW Sound knowledge Oracle Weblogic Administration 12c,Oracle SOA,OSB Handling Deployments on Oracle SOA,OSB, Weblogic,Tomcat etc Sound Knowledge on Configuring the JMS,JDBC,JCA Adapters etc Sound knowledge on Applying the Security Patches,Bundle Patches on Fusion Middleware Products Perform installation, administration, maintenance, updates, and general support of Weblogic Servers Good knowledge on WLST & Shell Scripting(Hands-on required) Good Troubleshooting Skills is Must Document supporting policies, processes, and procedures Advanced knowledge of UNIX administration in an enterprise environment. Should be able to Analyze the Thread Dumps, Head Dumps, Root cause analysis for Production Issues Good knowledge about the Change Management Process, Incidents Handling, Problem Tickets handling Should be able to Provide Weekend on-call Support and National Holidays(on-request basis) Should be able to work as an Individual contributor Good to Have : Experience in Azure Devops, Pipelines, Deployments Prod and Non-Prod Other Devops Tools are added Advantage Jenkins Administration, Configurations, Installation, Pipelines Good understanding of SNMP, TCP/IP and core LAN/WAN, and other networking principles Ability to translate low-level monitoring metrics into consolidated management level reports Provide regular reports of Enterprise Monitoring Key Performance Indicators including, capacity and performance trending key applications and services.

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3.0 - 5.0 years

5 - 7 Lacs

Noida

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Performing/Visual Arts (Music & Arts) Teachers (IB) Openings - Multiple The primary purpose of Music & Arts Teachers will be - To demonstrate sound curriculum knowledge; p lan, teach and assess well designed lessons. To ensure a safe and stimulating environment to foster students creativity, rooted in a sense of mutual respect. Set the ultimate objectives & ensure that students achieve the set objectives and continuously improve. Embody the behaviour and values that the students are expected to uphold. Principal Accountabilities and Responsibilities: Academic Responsibilities Teaching of Performing/Visual Arts - Music & Arts, including preparing courses and lessons; setting and marking of work. Planning lessons to meet student s individual learning needs and to ensure student s progression. Take responsibility for the designated area of the curriculum or curriculum innovation or project. Deliver planned curriculum in collaboration with subject teachers. Supervising a range of student activities including support and welfare programmes. Guiding and preparing students for in school and inter-school events. Actively initiate and participate in inviting artists and conducting workshops for students. Maintain and update existing curriculum plans, in alignment with the International Baccalaureate s Programme. Use a range of appropriate techniques & strategies for learning & teaching dance, drama, music, and visual arts. Ensure effective classroom management & maintain a well organised and stimulating learning environment fostering a holistic student . Work and collaborate with form tutors and Heads of Programme in planning the programme of inquiry and be committed to a concept-driven curriculum for supporting an inquiry. Provide opportunities to students to identify and reflect on big ideas within and between the arts strands and the programme of inquiry. Support students by giving opportunities to: develop proficiency as dancers, actors, musicians, and visual artists; acquire audience skills such as listening and viewing responsively; interpret and present their own or others works to a range of audiences; evaluate the different roles of artists in society such as to entertain, provoke debate or challenge views and perceptions; create and critique choreographed performance, plays, compositions and artwork using a selection of tools and techniques; express feelings, ideas, experiences, and beliefs in a variety of ways; improve coordination, flexibility, agility, strength, and fine motor skills. Assessment, Recording and Reporting Accurately maintain current records, including students attainment, attendance, etc. Providing clear and constructive feedback for improvement and progress for each student according to the Marking and Feedback policy. Assess, record and report on development, progress and attainment of every student. Using a range of assessment and reporting methods that show student s achievement in relation to learning outcomes. Assessing students understanding regularly through all stages of the creative process, as well as the final product as per the Assessment policy. To communicate and consult with parents over all aspects of students development. Pastoral Care Create lessons focussing on development of ATL skills among students, maintain a record and report the same in the progress report of the students. Focus on building the IB Learner profile attributes throughout the learning and teaching process; in line with the IB Standard and Practices and Learning and Teaching Policy. Be responsible for the social and emotional development of students. Take responsibility of students safety & well-being. Be kind and sensitive towards the areas of development of children. To differentiate and target learning to students needs and aptitude levels. Build & sustain an engaging relationship with students and parents. Administrative Responsibilities Participating in appropriate administrative and organisational tasks in order to ensure the smooth running of the department. The activity area should be kept neat and tidy. Students should be encouraged to decorate their activity area and develops a pride in their activity room and in their school in general. Proper training should be given to see that students respect school property, and no damage to it should be acceptable. Ensure maintenance and up-keep of equipment & instruments. Basic Qualifications and experience Masters in the relevant art form from a reputed school or university. Preferably 3 to 5 years in a reputed school/organisation in the relevant subject area. Computer skills at a level that permits the creative and effective use of technology in the classroom. Basic competencies and skills Communication Patience & ability to efficiently communicate relevant information with civility, clarity and purpose to staff, students, parents in a timely manner. Portray exceptional skills in coordinating tasks and activities at various levels. Technical Know-How Experience with using computers and working with electronic databases. Ability to work on MS Office tools and Library Management System. Self-management: Take responsibility to research and work towards one s own professional development and using the outcomes to improve existing practices, consistent with school goals. Ability to encourage and maintain good order and discipline by building positive relationships with students. Adhere to the school s decorum and code of conduct. Be organised, proactive and self-driven. Ability to manage workload and meet deadlines. Show willingness to support the vision and ethos of the school. Thinking: Knowledge & ability to give positive and focused support to students with inclusive needs (in line with Inclusive Education policy). Secure knowledge and understanding of the strategies to inculcate the love for reading and research in students and teachers. Design relevant library programs for students and update the same regularly. Potential to set clear and appropriate goals for student learning and make use of assessment information to promote each student s attainment/progress, and plan future activities. Research: Ability to engage in practitioner enquiry for improvement in educational practices. Research, plan and engage in professional learning activities. Social Skills: Strong social and Interpersonal Skills. Ability to collaborate with members of the school community to build a team environment that supports students learning. Ability to empathise with young people and be firm, fair, and consistent when dealing with them. Ability to establish good and productive working relationships and work well in a team.

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2.0 - 6.0 years

2 - 4 Lacs

Nellore

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o Experience in technical support or maintenance roles in the security or networking industry. o AMC management and client-facing support 8. Documentation & Reporting o Hands-on experience with network troubleshooting tools and diagnostic equipment.

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2.0 - 6.0 years

2 - 4 Lacs

Kochi, Nellore

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o Experience in technical support or maintenance roles in the security or networking industry. o AMC management and client-facing support 8. Documentation & Reporting o Hands-on experience with network troubleshooting tools and diagnostic equipment.

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1.0 - 3.0 years

2 - 4 Lacs

Chennai

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- Understanding of network services and protocols - Experience in routers, switches and firewalls. - Knowledge in configuring security policies and restrictions on antivirus software, analyzing detected threats Required Candidate profile - Handling LAN / WAN networks and coordinating with ISPs. - Working with vendors for quotations and purchasing IT hardware. - Experience with Firewall management - Excellent communication skills

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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad

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Role Overview: The Security Engineer is a technical security position in the F5 Security Incident Response Team (F5 SIRT). Addressing security issues in F5 products is the responsibility of the F5 Security Incident Response Team (F5 SIRT). The F5 SIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to F5 products and networks. The Security Engineer is well versed in a breadth of security threats, incident handling methodologies and offensive/defensive attack vectors. The Security Engineer follows incident handling procedures to drive mitigation of security incidents and will be called to perform attack analysis, configuration suggestions, and potential onsite interaction. A Security Engineer can handle multiple active issues of diverse scope simultaneously while maintaining good communication, particularly written communication to our customers, and accepts ownership of issues until a resolution is delivered or a business as usual state is returned, providing high customer satisfaction. When not engaged in incidents, an Security Engineer will mentor other security related issues. A good candidate has a deep passion for security and a desire to help develop a security mindset in others. The role also requires a strong ability to work with incomplete information and to adapt to changing priorities. Sounds interesting? Read on! What Youll Do: Primary Responsibilities Responsible for upholding F5s business code of ethics & for promptly reporting violations of the code or other company policies Manages multiple issues and prioritizes based upon customer and business needs, without direction Provides F5 customers with a consistently high-quality support experience Assist Senior Security Engineer with other tasks as required based upon business operation needs Effectively engages supporting escalation personnel, without direction Participate in weekend support rotation Product Vulnerability Response and Management Work with the PD Platform Security team to maintain the 3rd Party Module Vulnerability Triage information Open Escalation when requested by Platform Security to investigate orphaned Vulnerability bugs Participate in the release meetings and triage bugs for release Assist ENE owners with ENE006 SRs that are in deadlock or stalled Perform threat and vulnerability management, monitoring of CVE and vendor notifications Monitor the F5SIRT shared mailbox, identify external researchers and create SRs where necessary to be assigned to Security Engineers Customer Security Incident Response Provide incident handling and drives both attack analysis and mitigation options Participate in tier 2 and tier 3 security support Follows processes defined in F5s Quality Management System (QMS) Mentoring Security SRs to resolution - Proactively monitors Securty Service Request (SR) with long Time to Resolution (TTR) Working with F5 SIRT Specialists to handle ESRP cases Maintain incident documentation, participate in post-mortems, and write incident reports. Working with SR Security Engineers on post-mortem for ESRP incidents Tracking attack trends and threat intelligence from different sources Monitors security issues in order to identify and act upon them as they occur Active Mentoring Running workshops to help F5 SIRT Specialists build hands-on experience in a lab environment in order to better prepare for dealing with attacks in the real environment With Sr. Sec Eng Simulating typical customer network environment (in terms of versions, modules, network devices), running different attacks, documenting security incident response plan and exercising it Work closely with others to develop incident response plans Building Security Mindset - Security Evangelism Running regional F5 SIRT meetings Handling reactive mentor questions on Security from F5 SIRT Specialists and NSEs Monitor F5 SIRT email Creating security presentations for a wide audience Engages in on-going training within the security field and with F5 products May lead projects and provide guidance/training to less experienced staff and mentoring. Evaluate and execute cross-functional security initiatives across the enterprise. Work with cross functional Engineering teams to ensure all systems are properly remediated according to our policies and standards. What Youll Bring: Minimum of 5 years of related experience in a technical security role such as support, monitoring or consulting (e.g. pen testing) working with relevant technologies Appropriate security based qualification; CISSP, GCIH (or demonstrated skills and ability to obtain certification) more than one certification preferred. Strong understanding of industry standards such as CVE, CPE, and CVSS Experience with security incident handling processes, procedures and methodologies. Technical experience with identifying and mitigating a breadth of attacks such as DDoS, web application, DNS and other network attacks. Knowledge with common security vulnerabilities and the ability to judge their severity Experience with working security incidents at corporate production environments Experience working with network and packet analysis tools BA/BS degree or equivalent experience Knowledge with Web Application Firewalls, Firewalls and IPS/IDS Experience with network vulnerability scanners OS hardening and security best practices Hands on technical experience with andvery knowledgeable on LAN/WAN operations, and/or networking hardware required CVE and CERT experience Knowledge of security offensive/defensive techniques and methodologies. Understanding of security attack/defense methodologies (e.g. DNS, network TCP/IP, SSL and HTTP) Intermediate understanding and working knowledge of TCP/IP, SSL, DNS, HTTP and common protocols. Knowledge of network and security monitoring tools Coding experience having in addition to Python knowledge in other scripting languages Familiarity with load balancers, WAFs and common network architectures Working knowledge of standard UNIX/Linux command line tools Ability to generate new training and knowledge sharing content via various delivery method Proven track record in a team environment Analytical thinker with strong attention to detail Must be able to read, write and speak English fluently, including technical concepts and terminology. Must be able to relay technical information to customers with varying skill levels Ability to create attack Proof of Concepts Experience with incident tracking software, Seibel experience a plus

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6.0 - 11.0 years

13 - 17 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet

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3.0 - 5.0 years

8 - 12 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities : Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level Build configuration for DyNS SDWAN Products eq.: Cisco Viptela according to SDWAN standards; Providing in-depth technical support to customers through monitoring, localization and remote repair; Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs; Provide process improvement input wherever possible; Provide Technical engineering support capability for a number of multinational customers; May do proactive jeopardy management; Providing higher level support internally and Hypercare as well Organizing technical trainings or knowledge sharing; Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies; When visible recommend flexible and scalable solutions to support new business objectives; Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place; Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed; Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed; Conduct research on network services, protocols, and standards in support of SDWAN. Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved; Skills : Expert Level Knowledge in Routing and Switching Experience working over SDWAN Products : Cisco Viptela or Meraki or Velo Cloud or SDWAN Fortinet or Palo Alto Prisma SDWAN CCNP (or similar level of knowledge in networking) Knowledge on SDWAN Products; Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN Good troubleshooting Skills Mandatory Skills: Order Management(Comms). Experience: 3-5 Years.

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4.0 - 9.0 years

8 - 12 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilites Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level Build configuration for DyNS SDWAN Products eq.: Cisco Viptela according to SDWAN standards; Providing in-depth technical support to customers through monitoring, localization and remote repair; Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs; Provide process improvement input wherever possible; Provide Technical engineering support capability for a number of multinational customers; May do proactive jeopardy management; Providing higher level support internally and Hypercare as well Organizing technical trainings or knowledge sharing; Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies; When visible recommend flexible and scalable solutions to support new business objectives; Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place; Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed; Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed; Conduct research on network services, protocols, and standards in support of SDWAN. Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved. Skills : Expert Level Knowledge in Routing and Switching Experience working over SDWAN Products : Cisco Viptela or Meraki or Velo Cloud or SDWAN Fortinet or Palo Alto Prisma SDWAN CCNP (or similar level of knowledge in networking) Knowledge on SDWAN Products; Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN Good troubleshooting Skills Experience /Qualification : 24x7 as per ROTA , Yes there will be weekend working 24 to 48 months experience into the network field Graduates

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5.0 - 8.0 years

3 - 6 Lacs

Pune

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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8.0 - 10.0 years

16 - 20 Lacs

Pune

Work from Office

Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level . Mandatory Skills: Vmware Cloud Foundation. Experience:8-10 Years.

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0.0 - 3.0 years

4 - 4 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

You will be working at Vitel Global Communications Pvt Ltd, a leading provider of VoIP services, offering high-quality communication solutions to businesses and individuals globally. The company is dedicated to delivering cost-effective, scalable, and reliable services to ensure seamless connectivity for clients worldwide. As a Technical Support Engineer in our Hyderabad office, your primary responsibility will be to provide technical support for VoIP-related issues via phone calls and emails. You will diagnose and resolve problems related to call quality, connectivity, and configuration errors. Furthermore, you will assist customers in setting up, configuring, and maintaining their VoIP systems. Monitoring and maintaining the VoIP infrastructure to ensure optimal performance and uptime will be crucial aspects of your role. Collaboration with internal teams to address complex technical issues, documenting customer interactions and technical problems in the support ticketing system, and conducting regular system checks and preventative maintenance to prevent service disruptions will also be part of your duties. To excel in this role, you should keep yourself updated with the latest VoIP technologies, trends, and best practices. Additionally, providing training and guidance to customers on VoIP system usage and features will be essential. Required key skills for this position include CCNA Voice / CCNP Collaboration, TCP/IP, routers, switches, firewalls, SIP, RTP, H.323, LAN, WAN, and VOIP. You will work 5 days a week in the night shift at the office in Hyderabad, Telangana. This position requires a graduate with 0.6-3 years of experience. If you are a dynamic and results-driven individual looking to join a fast-paced team and contribute to the growth of a global communication company, this opportunity is for you.,

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

Work from Office

Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Meeting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident request, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN Salary Range 23000-25000 Qualification Graduation Certification Any Technical Certificate (eg Hardware Networking Course, Computer course) Technical Question What is BSOD/Blue Dump error and what can you do with error code? If system restarting again and again then what is the reason? If system running slow then how will you improve the performance of system? What is DHCP? What is DORA process? Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP? What is public IP and private IP? How will you arrange meeting on Teams or Google meet? How will you join a system in to the domain? What is user profile in windows? What is the local printer and Network printer. Which file is responsible for printing in windows? What is the PST and OST? How will you'repair PST? What is the PST size limit as per Microsoft if you are using office 2013? What are the SR (service request) & Inc R (Incident request)? What is your understanding on SLA? What is your understanding on escalation matrix?

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0.0 - 4.0 years

2 - 6 Lacs

Noida

Work from Office

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

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2.0 - 5.0 years

6 - 10 Lacs

Gurugram

Work from Office

Expert Knowledge of Microsoft Solutions: Proficient in Microsoft 365, Azure Active Directory, Intune, SharePoint, Teams, OneDrive, and related Microsoft IT services. Experience with Autopilot, Apple Business Manager is required. IT Hardware and Software Expertise: Strong background in installing, troubleshooting, and maintaining PC hardware/software, including Windows OS and macOS (Mandatory). Experience with Networking: Working knowledge of basic TCP/IP, LAN topology, and dealing with network issues. Project Management Skills: Proven ability to manage IT projects, work with vendors, and oversee hardware purchasing processes. Excellent Communication Skills: Outstanding English communication skills, both verbal and written, with the ability to interact effectively with executives and other senior stakeholders. Collaboration: Experience working with and supporting teams across different regions, including the Americas, Europe, Middle East, and other offices. Familiarity with Saas platform is an advantage

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2.0 - 5.0 years

6 - 9 Lacs

Mumbai

Work from Office

In a highly competitive and saturated marketplace creating visually stunning, impactful and effective creative work is essential. We want to create industry-leading, world class work that s truly beautiful, smart, and effective. You will be providing technology services. You will take briefs from the client and therefore the role demands a consistent and accurate approach fulfil the brief within agreed timescales. Taking personal responsibility for time management and the completion of timesheets are all important requirements. What you will be doing: Provide 1st-level support for SaaS products, Oliver Marketing Gateway (OMG), PCs, Macs, and printers. Escalate and resolve issues, manage Office 365 and cloud systems. Configure new laptops, install software, maintain security updates. Handle user moves, maintain equipment logs, manage software licenses. Support Mac OSX, Windows 10, and Windows 7. Utilize Casper and Team Viewer for remote management. Support new implementations, aid in solution analysis. Stay updated on ICT developments, maintain routine processes. What you need to be great in this role: Proficient in security protocols, IT systems, networking, and databases. Simultaneously manage multiple projects. Collaborate with interdisciplinary teams to create IT solutions. Communicate complex information to non-technical audiences. Troubleshoot technology problems. Deep understanding of computer hardware systems. Familiar with OS, Enterprise, programming languages, and Office software. Awareness of LAN, wireless networks, and security. Skill in project management. Effective communication. Expertise in troubleshooting complex software and hardware issues. Knowledgeable about database and networking security. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

We are the Advanced support team specializing in NetScaler and NetScaler console products. As the ultimate level of support for our customers, we collaborate closely with LCM and Engineering teams to swiftly identify and resolve any customer issues or bugs, ensuring seamless operation of the customer environment. Job Description/Responsibilities: You have a three year university degree, combined with at least Seven years of tech support experience in a large enterprise environment. You have obtained working knowledge of Networking (both client & Server OS) and good networking knowledge, including TCP / HTTP / SSLN/ DNS / WAN . You are comfortable working in understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols. Ideally you have also obtained industry certifications in the areas of Virtualization and/or Cloud which includes working knowledge of AWS / Azure / ESXi. If this sounds like you, we d love to speak to you right away. Position Overview : The Senior Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access. The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise wide mixed environments. The incumbent often assists less senior colleagues - conducting case reviews and providing guidance to ensure quicker resolution. Uses advanced technical troubleshooting skills obtained through wide-ranging experience to independently isolate, analyze, and provide resolution to customer issues of high complexity. Qualifies only the most complex customer issues for assistance from the escalation team or other vendors. Role Responsibilities : Independently defuses sophisticated customer situations by using appropriate communication planning and follow-through that helps drive confident communication. Independently resolve the most technically complex, critically important, or politically hot customer issues. Be an effective technical interface between the customer and 3rd Level Engineering / Product Development by providing clear issue documentation and using productive multi-functional relationships with senior-level players in their area of expertise. Provides problem report prioritization for Engineering in at least one Citrix Networking product. Collaborate with other teams to write & review complex technical articles and case studies for the knowledgebase using the customer reported cases, product specifications, and multifaceted experience. Act as an authority in at least one of our Citrix Networking products and demonstrates a solid grasp of at least one adjacent product. Develop and review advanced technical training for internal and external audiences across multiple products or components. Participation in a 24x7 on-call rotation. Participate in projects as a collaborator or sub-team leader. Basic Qualification: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics or related technical discipline experience preferred. Experience working with multi-tiered application design and development, as well as, experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces. Load Balancers (e. g. Citrix NetScaler, F5 BigIp, Cisco CSS). Web Application Firewalls (e. g. Citrix NetScaler, Imperva, Akamai) SSL VPN solutions (e. g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN). Network monitoring and management (e. g. PRTG, Obkio, Auvik, SNMP). Sniffers and Protocol Analyzers (e. g. Wireshark, tcpdump, ethereal). Knowledge of Security technologies (e. g. SSL/TLS, VPNs, Firewall, IDS/IPS). Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies A solid understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols. A strong working knowledge of secure Web application delivery A strong working knowledge of the TCP/IP protocol stack. A strong working knowledge of application layer protocols. Knowledge of Layer 4-7 load balancing and SSL acceleration technologies. Preferred Certifications : Citrix / CCNA Certification Virtualization / Cloud working knowledge ( AWS / Azure / ESXi / GCP)

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