1418 Lan Jobs - Page 12

Diverse Lynx is looking for Network Engineer-Aruba Wireless to join our dynamic team and embark on a rewarding career journey Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.

Essential Functions: 10 plus years of experience as a system administrator, with proven leadership capabilities Managing and mentoring a team of system and network administrators, assigning tasks, reviewing performance, and providing technical guidance Ability to motivate and delegate tasks to team members, provide effective coaching, and manage priorities. Provide Systems Administration to core Corporate IT Server Platforms, Network and Application. Support the development and incorporation of best practices and approaches into the company s processes and methodologies. Participate in determination of root cause/solution analysis for service failure and support escalation. Perform a system/server security remediation and ensure that the system and application are on up to date patch levels and conform to the security standard. Operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments. Demonstrate a commitment to customer service, pro-active review of processes and procedures to continually enhance service quality, service delivery and support. The candidate will be heavily involved in ensuring the team meets all SLAs and team objectives. Must have a strong commitment to execution, follow through and timely communication. Execute decisive action to preserve and maintain service availability, performance, integrity, capacity and security. Monitor incident queues, troubleshoot issues and lead conference calls with other groups to mitigate impacts. Collaborate with Engineering teams across various platforms (Windows, UNIX/Linux, Network, Storage, Database and Middleware) to translate application requirements into system requirements. Good problem-solving skills with focus on troubleshooting issues in complex production environments Willing to learn new technologies and software, thinking out of the box, questioning the norm and innovative. Will be expected to work on-call rotation. Proficient in using tools for system and network monitoring Good written and verbal communication skills. Able to multitask and make decisions based on technical knowledge. Experience working with offshore and globally distributed teams. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 5+ years of relevant work experience and a Bachelors degree, OR 8+ years of relevant work experience Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of r

Previous job Next job JOB DESCRIPTION HYDERABAD OFFICE INDIA Job Description The integration Operations Leader leads SAP Integration Operations team supporting Critical Integration platforms including SAP PO SAP IS and others. We are looking for an IT professional to join the P&G EAI platform operations & product team. EAI (Enterprise Application Integration) team provides integration middleware platforms supporting most of P&G application with a diverse set of solutions and technologies. This is a hands-on technical operation role, candidates will need to be technology experts in SAP Integration and proficient at running platform operations/engineering for SAP integration. Your first primary responsibility is to ensure smooth technical platform operations for SAP Integration Suite including SAP BTP and SAP IS integration Cell hosted on Azure/Kubernetes. Key aspects of ITIL , SRE and DevOPS will be in scope. We are looking for an IT professional to join the P&G EAI platform operations & product team. EAI (Enterprise Application Integration) provides integration middleware platforms supporting most of P&G s CBPs with a diverse set of solutions and technologies in a multi-vendor environment. As Service Operations leaders, you lead and continuously improve end-to-end service delivery including strategic vendor management and governance. You ensure operational excellence, are accountable for all aspects of service delivery including overall quality of service, service transition, service operations and service level management, controls, and financial management. Responsibilities of the role SAP Operations Leader at as part of Global Integration core team Deliver SAP Integration operations process together with suppliers (ITIL processes, especially incident, request, problem, change management; supplier governance, financial management, controls & compliance). Engage in Global SAP Integration projects including migrations and new implementations Assume P&G owner role for platform changes, IAM tasks, and recurring activities such as DR drills Operations and Engineering for SAP integration Suite including API, orchestration, messaging, B2B. Lead technical operations execution of integration projects. Ensure operation excellence of EAI integration middleware platform, working with different organizations in a multi-vendor setup and in a globally distributed environment Review supplier performance against SLAs and contractual commitments, drive continuous improvements Support escalation management, coordination with different internal and external parties, drive root cause analysis and corrective actions and improvements after critical incidents Drive adoption of SRE concepts such as automation, monitoring/observability, eliminating toil Collaborate across teams to deliver Integration Solutions at Enterprise Scale Job Qualifications Qualification Bachelor s degree - Computer Science/Information Systems, Masters Preferred SAP Certification for SAP PO/Integration Suite Integration Certification - Boomi/IpaaS Cloud Certification Azure Core Expertise 12+ years Enterprise Integration experience in large Enterprises Minimum 7 years of SAP Integration experience including Process Orchestration and/or Integration Suite (BTP & Edge) XI Proxy and IDOC B2B EDI including Trading partner management Netweaver Gateway with OData services and S/4HANA APIs BTP and Cloud Connector Kubernetes engineering AKS Experience must also include expertise in 3+ areas below: Enterprise Integration Platforms like TIBCO, Cloud IPaaS BOOMI, MuleSoft, External Connectivity EDI-B2B communication Cloud native integration in Azure, Google Cloud, AWS Messaging Platforms JMS, AMQP API Management APIGEE or similar DevOPS including Github, Jenkins , Terraform or similar Stewardship expert understanding of IT incl. Information Security, and financial policies. As the P&G owner, this role is also about being the right steward of company assets, and to ensure all requirements are implemented and exercised accurately by us and partners. Ability to work in a multi cloud hosting environment Azure, AWS Basic to Proficient ITIL knowledge (ITIL 3 or 4 Foundation Certification as minimum). Certified in one or more of the following (in addition to ITIL): SRE Foundation, DevOps Foundation. Other Technical Skills: Knowledge of networking technologies (LAN/WAN), OSI Layers. Security SSL/TLS, OAuth,SAML, LDAP Active Directory, RBAC. Communication/Teamwork Proficiency in English, Ability to work and collaborate across Global Teams About us We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. "At P&G, the hiring journey is personalized every step of the way, thereby ensuring equal opportunities for all, with a strong foundation of Ethics & Corporate Responsibility guiding everything we do. All the available job opportunities are posted either on our website - pgcareers.com, or on our official social media pages, for the convenience of prospective candidates, and do not require them to pay any kind of fees towards their application. Explore Location Close the popup Apply Now Save job

Hello, We are hiring for Technical Support International Voice for one of the Big4 Client. Kindly reach me - sangeeta.p@dynpro.in/ WhatsApp- 9938562573 Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support International Voice Process Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Only Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Note: Kindly share your CV on the below mentioned details if your profile is match. Exp: Ctc: Exp Ctc: Notice period: Warm Regards, Sangeeta Priyadarshini Sahoo Talent Acquisition DynPro India Pvt. Ltd., sangeeta.p@dynpro.in 9938562573

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.Requirements:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

Role & responsibilities design LAN/WAN/WLAN topologies, configure routers, switches, firewalls, and related devices resolve escalated network issues and minimize outages implement and Manage firewalls/VPNs/IDS/IPS, enforce access controls, and collaborate on disaster recovery planning manage network upgrades, migrations, and expansions coordinate with cross-functional teams mentor junior engineers, liaise with stakeholders, and communicate with non-technical teams Manage Smart equipment of office and connectivity Manage IT assets and record Preferred candidate profile We are seeking a skilled Senior Network Engineer to design, deploy, secure, and optimize our network infrastructure (LAN, WAN, WLAN). You will troubleshoot escalated issues, lead network projects, mentor junior staff, and maintain network integrity, Software, Smart electric equipment and security. Required Qualifications and Experience Bachelor's degree in computer science, IT, or related field (or equivalent experience) Minimum of 7 years of experience

Role & responsibilities Job Title: Smart Hands Engineer (L1 & L2) Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.

CCNA Certification is mandatory Company: Velocis System Private Ltd. Client Name: Bennett University Job Location: Greater Noida Role: L1 Network Engineer Exp Required: 1 + Years Working Shift : 8 AM to 4:30 PM Interview Mode: Virtual and Final round Face-to-Face Job Description: - Monitor and maintain network infrastructure, including routers, switches, and access points. Provide first-level troubleshooting for network connectivity issues, LAN/WAN, and internet-related problems. Respond to support tickets, calls, and emails to resolve user-reported network issues. Assist in network device configuration, basic troubleshooting, and performance monitoring. Perform routine network maintenance, patch updates, and backups. Maintain network documentation, including topology diagrams and inventory records. Coordinate with ISPs and vendors for link-related issues and maintenance. Follow standard operating procedures (SOPs) and ensure compliance with IT policies. Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, and VPNs. Hands-on experience with Cisco, Juniper, or other networking devices is a plus. Knowledge of troubleshooting tools like Ping, Traceroute, Wireshark, or SolarWinds. Familiarity with IT ticketing systems and remote troubleshooting tools.

The Sea Shore organization in Kabul is seeking an IT & Admin Manager to join their team. As the IT & Admin Manager, you will be responsible for providing comprehensive IT support to end users, troubleshooting hardware and software issues, maintaining internal mail systems, and ensuring data quality assurance checks. Additionally, you will be involved in coordinating network construction, internet-service provision, and end-user support contracts. Key Responsibilities: - Solve user hardware and software problems in respective TLC. - Perform routine troubleshooting for running hardware systems such as LAN, Windows-based computers, and printers. - Maintain and troubleshoot hardware, install and maintain software, and provide IT support to the branch office. - Recharge modems, cable connections, and create a new database for staff information. - Update databases related to users" information and maintain the server system. - Coordinate with partners and relevant information systems for information exchange and coordination. - Prepare and disseminate technical reports and ensure the server system is updated. - Follow up with departments for on-time data entry and sharing with the central office. - Conduct data quality assurance checks to ensure accuracy and compliance with project standards. - Monitor and report on network construction, internet-service provision, and end-user support contracts. - Provide technical assistance to staff, prepare presentations, establish effective filing systems, and manage file sharing procedures. - Assist the procurement team in purchasing equipment for office and projects within deadlines. - Maintain accurate records of company assets and update inventory lists periodically. - Perform any other tasks assigned by the supervisor. Requirements: - Proven experience as an IT & Admin Manager. - People-oriented and results-driven. - Demonstrable experience with IT metrics. - Knowledge of IT systems and databases. - Ability to strategize and demonstrate leadership skills. - Excellent communication, negotiation, and presentation skills. - Proficiency in Information Technology (IT). - Degree in Computer Science or related field. Submission Guidelines: - Only shortlisted applicants will be contacted for an interview. - Applications received after the closing date will not be considered. - Please send your updated CV, cover letter, and relevant credentials to s.shore475@gmail.com. If you meet the requirements and are ready to take on this challenging role, we encourage you to apply before the closing date. Join Sea Shore in Kabul and make a difference in the field of Information Technology.,

You will be responsible for managing and maintaining our Windows system and server network, including installing or upgrading Windows-based systems and servers, managing user access, and ensuring network security and stability. To succeed in this role, you must have a thorough understanding of Windows server setup, deployment, and maintenance, possess advanced coding skills, and be proficient in Windows desktop management to troubleshoot complex IT issues. Your key responsibilities will include communicating with overseas customers via various channels, assessing system stability and security, installing or upgrading Windows systems and servers, troubleshooting errors, monitoring system performance, and ensuring server architecture security through regular backups. You will also be involved in monitoring and updating the Windows codebase, managing user access, and reviewing system error logs. To qualify for this position, you should have a Bachelor's degree in Information Technology or Computer Science, along with proven work experience as a Windows Administrator. You must have a strong background in Windows server setup, deployment, and maintenance, as well as experience with databases, patch management, LAN/WAN networks, and modern operating systems. Knowledge of network security systems, intrusion detection, and data backup solutions is essential, along with excellent problem-solving, analytical, and communication skills. Minimum 1 year of experience is required for this role, and the salary range is between 12000-20000 per month. If you meet these qualifications and are proficient in written and spoken English communication, we encourage you to apply for this opportunity.,

You will be joining Introlligent, a client-centric global software development company that specializes in delivering top-tier software development, web applications, IT professional services, database management, business intelligence, and infrastructure solutions. With a significant presence across North America, Singapore, UAE, China, and India, Introlligent offers unmatched scalability, project efficiencies, and cost benefits through its proven Global Delivery Model. Established in 2001, Introlligent has earned a strong reputation for excellence in providing offshore software development services across various industries, including manufacturing, media & entertainment, banking & finance, healthcare, insurance, and real estate. Introlligent's client base includes Fortune 500 companies, and the company specializes in solutions such as offshore and onsite software development, web application development, product development, recruitment solutions, web-enablement design, .NET development, PHP development, and more. Your role at Introlligent will involve the following key responsibilities: DevOps skills: - Managing Linux-based systems, including installation, configuration, and maintenance. - Monitoring, troubleshooting, and resolving system issues. - Implementing updates, patches, and configuration changes. - Coordinating cross-functional teams to solve system issues. - Containerizing applications using Docker and managing their lifecycle. - Setting up monitoring and observability tools like Prometheus and Grafana. - Troubleshooting and resolving issues related to application infrastructure. - Having basic Python coding experience. - Knowing Ansible automation and configuration tools. - Being familiar with various cloud platforms (AWS, Google Cloud). Networking: - Having a good understanding of IP addressing, subnetting, DNS, DHCP, routing, switching, and troubleshooting common network connectivity issues. - Using network troubleshooting techniques and creative problem-solving. - Having expertise in LAN, WAN, MPLS, and Internet technologies. - Experience in a data center environment is preferred. - Exposure to Nginx. - Setting up and troubleshooting site-to-site and client VPNs for secure remote access. - Documenting network configurations, changes, and procedures. - Possessing excellent verbal and written communication skills. If you have 2-5 years of relevant experience and are looking for a Full-Time opportunity in Bengaluru with a Hybrid work model, then this position at Introlligent could be the perfect fit for you. Join us in our commitment to delivering excellence in software development and IT solutions to our global clients.,

You are invited to join our team as a Customer Service Executive for our US-based Internet Service Provider (ISP) process. In this role, you will be responsible for addressing technical queries regarding internet connectivity, modem/router setup, speed issues, and service disruptions. We are looking for candidates with a fundamental understanding of networking and internet services. Your main responsibilities will include answering inbound customer calls to offer assistance with internet-related issues, troubleshooting common technical problems such as modem/router configuration, speed issues, and DNS errors, guiding customers through technical steps in a clear and simple manner, logging issues, and escalating them to higher technical teams when necessary. Your goal will be to ensure customer satisfaction through effective communication and issue resolution. To excel in this role, you should have a good grasp of internet basics, IP addresses, DNS, DHCP, LAN/WAN, as well as be familiar with routers/modems and their setup process. Basic troubleshooting skills for connectivity issues are essential, and knowledge of networking tools like ping and tracert is considered a plus. The ideal candidate will have a minimum of 6 months to 1 year of experience in an international voice process, preferably in tech support or ISP. Proficiency in spoken English and strong customer handling skills are a must. You should also be willing to work night shifts based on US timings. In return, we offer a competitive fixed salary along with performance incentives, technical training opportunities, and a clear path for career growth in a friendly work environment. If you are ready to take on this exciting opportunity, we look forward to welcoming you to our team. This position is full-time and permanent, with the work location being in-person.,

Job Title: International Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs

Level 2 Network Firewall Engineer Job Description: Provide Junior (Level 2) operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco networking environment. Review scripting, planning and execution of network Change Management process Investigate network issues / incidents and bring to resolution within stated SLA parameters Working with Incident, Problem, and Change Management Provide Root Cause Analysis (RCA) to operations team and customers upon request Provide technical leadership (both verbal and written) for Incident and Change Able to work on network drawings with Visio, Work and collaborate with other app teams Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies Education: 4-year bachelors degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three years of College or Technical School resulting in an associate s degree or equivalent Accreditation / Certification / Licenses: Required Certifications or equivalent experience: CCNA Enterprise Route/Switch Additional desirable certifications / equivalent experience: Cisco SDWAN Specialization Palo Alto Certification Previous Job Experience: Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise environment Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.) Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine source Working on comprehensive projects in complex networking environment Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment Experience implementing VLAN technology in an enterprise environment Special Knowledge / Skills / Abilities: Clear communication skills Time Management / Self-Management Independent Work Skills, Presentation skills In-depth Routing Protocols experience and operational knowledge: EIGRP & BGP

Job Title: Sr. IT Engineer Location: Bangalore (On-site; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Are you ready to be at the forefront of innovation in a high-growth SaaS company? At Locus, we re looking for Sr. IT Engineer. Youll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices. Key Responsibilities: Oversee laptop provisioning, user onboarding/offboarding, and device lifecycle management. Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user/group management). Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance. Perform system and network maintenance, including hardware, software, and security upgrades. Perform changes in the network setup including firewalls and L3 switches. Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance. Configure and maintain office IT infrastructure, including LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions . Integrate various devices with SIEM (e.g. - Wazuh) and solid understanding of events and alerts. Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity. Provide support for collaboration tools and email platforms (e.g., Google Workspace) Coordinate with vendors and manage IT procurement and asset inventory. Ensure compliance with IT security policies and industry best practices. Provide technical support and guidance to end users and internal teams. Skills Required: Experience: 6-8 years in IT support and systems/network administration. Education: Bachelors/Masters degree in IT, Computer Science, or a related field. Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar). Proficiency in device management platforms (e.g., MDM solutions) for macOS, Windows, and mobile devices. Solid experience with networking technologies, including LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions. Hand-on experience in managing SIEM (integration and event analysis). Solid experience in facing ISO 27001, SOC2 Type II audits from the IT Point of view. Hands-on experience in cloud platforms (e.g., AWS, Azure, or GCP) is a plus. Proficiency in scripting or programming languages (e.g., Python) for automation and efficiency improvements. Familiarity with IT ticketing systems and incident management. Strong analytical and problem-solving skills. Ability to multitask, adapt to change, and work effectively in a team-oriented or unsupervised environment. Excellent communication and interpersonal skills. Team management or leadership experience is an advantage. What We Offer Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Key Responsibilities Network Design & Implementation: Design and implement secure network solutions tailored to enterprise needs. Plan, document, and execute network changes and extensions. Create and maintain corporate network architecture (LAN/WAN/WLAN/SECURITY). Configure and manage routing protocols, including OSPF, EIGRP, and BGP. Implement and manage VTP, VLAN, VPN, and IPSEC configurations. Configure and maintain HSRP, DHCP, QoS, and ACLs on Cisco devices. Network Operations & Troubleshooting: Operate and maintain Cisco L2/L3 switches, routers (including Nexus 9K), and Meraki wireless networks. Monitor and troubleshoot network performance, ensuring minimal downtime. Perform root cause analysis (RCA) and resolve network/security issues within SLA. Define, monitor, and report KPIs for network services and devices. Security Management: Operate, monitor, and configure Cisco ASA, FortiGate, and Palo Alto firewalls (including Panorama management). Utilize Cisco Identity Services Engine (ISE) for advanced security. Orchestrate firewall rules and underlying security configurations. Conduct audits and improvements to meet and exceed security standards. Design disaster recovery plans with a focus on operational security. Required Qualifications Minimum 8 years of professional experience in networking and security roles. Strong communication skills for interaction with stakeholders and cross-functional teams. Expertise in enterprise network design, implementation, and operations. Proven ability to handle complex issues and resolve them within tight deadlines. Preferred Skills & Certifications Certifications: CCNA/CCNP (mandatory) PCNSA/PCNSE (preferred) Technical Expertise: Hands-on experience with SDWAN technology and network automation. Proficiency in Aruba wireless networking. Familiarity with VPN technologies and enterprise-grade security solutions. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https: / / www.five9.com / pt-pt / legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Large Language Model Architect Project Role Description : Architect large language models (LLM) that can process and generate natural language. Design neural network parameters, trained on large quantities of unlabeled text data. Must have skills : Large Language Models Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Large Language Model Architect, you will be responsible for architecting large language models that can effectively process and generate natural language. Your typical day will involve designing neural network parameters and working with extensive datasets to ensure optimal performance and accuracy in language processing tasks. You will collaborate with various teams to refine model architectures and enhance their capabilities, contributing to innovative solutions in the field of natural language processing. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Mentor junior professionals in best practices and emerging technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of neural network architectures and their applications.- Experience with natural language processing techniques and tools.- Familiarity with large-scale data processing and management.- Ability to analyze and interpret complex datasets to inform model design. Additional Information:- The candidate should have minimum 15 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and Wireless.Good to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education