Lalita Grand Mathura-Vrindavan

Company Description The Lalita Grand in Mathura is a green hotel known for its eco-friendly facilities, refreshing environment, and dense vegetation. Our hotel aims to provide the best hospitality experience with articulately designed rooms, dedicated services, and the highest standards of hygiene and sanitation. We also maintain strict COVID-19 safety protocols to ensure the safety of our guests. Located in the sacred city of Mathura, The Lalita Grand boasts opulent banquet halls and a commitment to guest satisfaction. Role Description This is a full-time on-site role for a Front Office Executive located in Mathura. The Front Office Executive will handle receptionist duties, provide customer service, and manage front office operations. Daily tasks include greeting and assisting guests, managing check-ins and check-outs, answering and redirecting phone calls, and maintaining an organized front desk area. Qualifications Receptionist Duties and Front Office skills Interpersonal Skills and Customer Service experience Excellent Communication skills Ability to manage multiple tasks efficiently Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field preferred