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4.0 - 9.0 years
4 - 9 Lacs
Mumbai, Maharashtra, India
On-site
Key Deliverables of the Role Managing the salons profitably and responsible for delivering top line & bottom-line results for the franchise salons. Responsible for delivering highest level of customer service as per Lakme standards. Initiating marketing initiatives and local activations. Ensuring salons are sufficiently staffed with trained manpower. Additional responsibility of Business Development: -Identify and locate potential franchisee in the selected markets, discovering and exploring opportunities - Screen potential franchisee & finalize the deal and coordinate for Salon Openings Tasks/Activities Business Operations Achieving the targeted Average Bill Value (ABV) & footfalls to deliver healthy bottom line results. Ensuring SOP adherence wrt to service delivery, customer service and staffing for all salons. Formulate marketing plans and local activations along with marketing team & Franchise. Responsible for driving product sales in the salons/studios. Timely collection of Royalty from Franchise. Evaluate DSR, Monthly reports & Audit reports etc. along with the Franchise. Cost Orientation Managing the operational costs of the salons to deliver a healthy bottom line Managing employee costs and ensuring employee retention. Quality Orientation Ensuring SOP adherence wrt to service delivery & customer delivery as per standards defined by Lakme. Ensure all salon staff is trained as per Lakme standards. Carry out monthly audits to ensure Quality as per Lakme standards. Franchise Development Responsible for the launch and development of the franchisee as per the agreed terms and conditions.
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Gurugram
Work from Office
* Only Female candidate needed * Fixed Day shift * Candidate should be able to conversate with customers * Should be able to help and answer related cosmetic products * Should have problem solving skills Barkha @ 8851644223 (you can whatsapp too) Required Candidate profile *Any undergraduate/Graduate/Post graduate can apply *6days working process *Fixed sunday off *Shuttle services will be provided to Delhi location candidates *19k CTC (15k in hand ) *No Male's eligible
Posted 3 months ago
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