221 Labour Relations Jobs - Page 9

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProcess incoming requests received through emails, Service Now or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, HR & Payroll team.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem ManagementProvide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.Need to have minimum of 3 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service NowLeave & Absence AdministrationMS OfficeWorkday & Service NowUS Regulations on LOA & AccommodationAnalytical ThinkingMulti Tasking/ Time MgtTeam LeadershipTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)" Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent & referral to general guidelines.Your expected interactions are within your own team & direct supervisor.You will be provided detailed to moderate level of instruction on daily work tasks & detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts.Process incoming service requests received through the Contact Center, Email or Web Portal.Process employee leave requests, which includes verifying eligibility, tracking leave status, & provide support services to employees on leaveObtain sufficient information to research & complete the service requests, Key manual entries or answer query from client employees.Manage workflow of cases effectively & take remedial action or escalate as necessary.Provide information, advice & guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area.Ensure & maintain the security & confidentiality of client data.Understanding the detailed functionality of all tools & applications used for Leave & Absence Administration. Understanding the end to end processes of Leave & Absence Administration including Client Policies, State or any governing body s regulation.Ensuring all SLA requirements are met as agreed with the client.Ensure that the Team manages their case loads on a day to day basis identifying delays & taking remedial action.Uses & maintains process maps & all process documentation identifying inputs, outputs, roles & responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines & send it to the required Stakeholders (Payroll & Benefits Team)Provide appropriate support processes & ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body & special h&ling procedures.Required to identify, assess, & resolve complex issues/problems within own area of responsibility & operating largely independentlyPrioritize own activities & assist team members as needed in order to meet client deadlines & quality standards Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProcess incoming requests received through emails, Service Now or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, HR & Payroll team.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem ManagementProvide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.Need to have minimum of 3 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service NowLeave & Absence AdministrationMS OfficeWorkday & Service NowUS Regulations on LOA & AccommodationAnalytical ThinkingMulti Tasking/ Time MgtTeam LeadershipTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)" Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent & referral to general guidelines.Your expected interactions are within your own team & direct supervisor.You will be provided detailed to moderate level of instruction on daily work tasks & detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts.Process incoming service requests received through the Contact Center, Email or Web Portal.Process employee leave requests, which includes verifying eligibility, tracking leave status, & provide support services to employees on leaveObtain sufficient information to research & complete the service requests, Key manual entries or answer query from client employees.Manage workflow of cases effectively & take remedial action or escalate as necessary.Provide information, advice & guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area.Ensure & maintain the security & confidentiality of client data.Understanding the detailed functionality of all tools & applications used for Leave & Absence Administration. Understanding the end to end processes of Leave & Absence Administration including Client Policies, State or any governing body s regulation.Ensuring all SLA requirements are met as agreed with the client.Ensure that the Team manages their case loads on a day to day basis identifying delays & taking remedial action.Uses & maintains process maps & all process documentation identifying inputs, outputs, roles & responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines & send it to the required Stakeholders (Payroll & Benefits Team)Provide appropriate support processes & ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body & special h&ling procedures.Required to identify, assess, & resolve complex issues/problems within own area of responsibility & operating largely independentlyPrioritize own activities & assist team members as needed in order to meet client deadlines & quality standards Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProactively manage cases through various Process Service Elements with reference to agreed solution, client s policies and Procedures. Provide expertise, advice and guidance to Clients/ Case advisors in the Leave and Absence areas. Review team member s cases against quality criteria and internal measures, SLAs, identifying improvement areas and providing feed back on the functional expertise. To drive quality in all aspects of Leave administration.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationNeed to have minimum of 5 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service NowLeave & Absence AdministrationMS OfficeWorkday & Service NowUS Regulations on LOA & AccommodationAnalytical ThinkingMulti Tasking/ Time MgtTeam LeadershipTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)"Critical ThinkingProblem ManagementRequired to identify, assess, and resolve complex issues/problems within own area of responsibility and operating largely independentlyPrioritize own activities and assist team members as needed in order to meet client deadlines and quality standardsProvide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.Demonstrates knowledge of Leave and Absence processes and related systems to effectively perform responsibilitiesParticipates in cross-functional training and fulfils team backup responsibilitiesResearches and resolves issues related to processing leave transactions in ERP Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsTake responsibilities to own, implement, report process metrics, process risks mitigating actions and controls Understanding the detailed functionality of all tools and applications used for Leave and Absence Administration.Understanding the end to end processes of Leave and Absence Administration including Client Policies, State or any governing body s regulation.Provide expertise on all Service elements of Leave and Absence.Process employee leave requests, which includes verifying eligibility, tracking leave status, and provide support services to employees on leaveEnsuring all SLA requirements are met as agreed with the client.Ensuring FMAL Compliance are METEnsuring all internal measures and compliance are met.Provides day to day operational statistics and escalates any potential/current issues to the Team Lead.Recommend cost - effective, efficient procedural or production alternatives.Ensure that the Team manages their case loads on a day to day basis identifying delays and taking remedial action.Develop and implement training programs to help train new Case AdvisorsUses and maintains process maps and all process documentation identifying inputs, outputs, roles & responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines and send it to the required Stakeholders (Payroll & Benefits Team)Create all communications related to approval, denial, extension and cancellation of leave requests and keep the Stakeholders informed as specified in the Processes.Provide appropriate support processes and ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures. Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProactively manage cases through various Process Service Elements with reference to agreed solution, client s policies and Procedures. Provide expertise, advice and guidance to Clients/ Case advisors in the Leave and Absence areas. Review team member s cases against quality criteria and internal measures, SLAs, identifying improvement areas and providing feed back on the functional expertise. To drive quality in all aspects of Leave administration.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationNeed to have minimum of 5 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service NowLeave & Absence AdministrationMS OfficeWorkday & Service NowUS Regulations on LOA & AccommodationAnalytical ThinkingMulti Tasking/ Time MgtTeam LeadershipTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)"Critical ThinkingProblem ManagementRequired to identify, assess, and resolve complex issues/problems within own area of responsibility and operating largely independentlyPrioritize own activities and assist team members as needed in order to meet client deadlines and quality standardsProvide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.Demonstrates knowledge of Leave and Absence processes and related systems to effectively perform responsibilitiesParticipates in cross-functional training and fulfils team backup responsibilitiesResearches and resolves issues related to processing leave transactions in ERP Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsTake responsibilities to own, implement, report process metrics, process risks mitigating actions and controls Understanding the detailed functionality of all tools and applications used for Leave and Absence Administration.Understanding the end to end processes of Leave and Absence Administration including Client Policies, State or any governing body s regulation.Provide expertise on all Service elements of Leave and Absence.Process employee leave requests, which includes verifying eligibility, tracking leave status, and provide support services to employees on leaveEnsuring all SLA requirements are met as agreed with the client.Ensuring FMAL Compliance are METEnsuring all internal measures and compliance are met.Provides day to day operational statistics and escalates any potential/current issues to the Team Lead.Recommend cost - effective, efficient procedural or production alternatives.Ensure that the Team manages their case loads on a day to day basis identifying delays and taking remedial action.Develop and implement training programs to help train new Case AdvisorsUses and maintains process maps and all process documentation identifying inputs, outputs, roles & responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines and send it to the required Stakeholders (Payroll & Benefits Team)Create all communications related to approval, denial, extension and cancellation of leave requests and keep the Stakeholders informed as specified in the Processes.Provide appropriate support processes and ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures. Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThe Leave of Absence lead maintains contact with the service center, assesses and resolves complex investigatory Leave cases that require client facing time, while ensuring consistency and efficiency for the customer. The Site Lead develops a strategy for handling each case; identification of parties to include in the investigation, create and gather documentation, making the determination and implementing resolutions. The Site Lead provides a single point of contact for the service requestor to ensure clear communication with regard to resolution of the request. The role is required to identify, assess and resolve complex cases that have been assigned to them by a centralized Leave Case Workers and coordinators, utilizing the tools and processes set forth. Employee Services - More into query/case management The role seeks advice and escalates issues when appropriate.Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Detail orientationWritten and verbal communicationLeave & Absence AdministrationMS OfficeWorkday & Service NowData Quality Problem solving and issue resolutionMetrics & ReportingOperational Excellence Operations Management Project Management Service Quality Management US Regulations on LOA & AccommodationAnalytical ThinkingCritical ThinkingLeadership and SupervisionMulti Tasking/ Time MgtTeaming and CollaborationResult OrientedEffective Communication(verbal & Non verbal)"Critical ThinkingProblem ManagementPrioritize own activities and assist team members as needed in order to meet client deadlines and quality standardsDemonstrates knowledge of Leave and Absence processes and related systems to effectively perform responsibilitiesParticipates in cross-functional training and fulfils team backup responsibilitiesResearches and resolves issues related to processing leave transactions in ERPMaintain the Score Card of the team and have regular performance discussion with teamMonitor the Top & Bottom Performer and report to Level 9 on further actions Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsHandle multiple cases and prioritize activities to meet client deadlines and quality standards.Ensuring the Compliance are tracked effectively and report it to client and leadership on daily basisEnsuring all SLA requirements are met as agreed with the client.Provides day to day operational statistics and escalates any potential/current issue with clientHave regular connects with clients and stakeholder to discuss the changes in process or improvement ideasExecute processes and advise customers and clients on areas of employee servicesProvide clear communication and follow up to both the requestor and client (as appropriate)Identify, assess and resolve complex issues/problems Conduct investigations, research policies/practices, create and gather documentations, make determinations and implement resolutions as required Provide appropriate documentation while utilizing the case management toolsFinalize case work when necessary to close in system as requiredMaintain strict confidentiality throughout conversations, investigations and while handling documentation to meet client requirementsMaintain up-to-date knowledge of client policies, statutory requirements and special handling procedures in all functional areasSeek advice and escalate issues when appropriateEffectively utilize the case resources (i.e. Coordinator) to resolve client issues efficiently and effectively Understanding the detailed functionality of all tools and applications used for Leave and Absence Administration.Understanding the end to end processes of Leave and Absence Administration including Client Policies, State or any governing body s regulation.Provide expertise on all Service elements of Leave and Absence.Regular update of OE Documents mainly FMEA & Detailed Process MapCreate all communications related to approval, denial, extension and cancellation of leave requests and keep the Stakeholders informed as specified in the Processes. Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProactively manage cases through various Process Service Elements with reference to agreed solution, client s policies and Procedures. Provide expertise, advice and guidance to Clients/ Case advisors in the Leave and Absence areas. Review team member s cases against quality criteria and internal measures, SLAs, identifying improvement areas and providing feed back on the functional expertise. To drive quality in all aspects of Leave administration.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationNeed to have minimum of 5 plus years of work experience in Leave of AbsencePrior experience of handling policy discussion calls on FMLA, HIPAA & ADA is a mustNeed to have prior experience with the following applications:Workday & Service NowLeave & Absence AdministrationMS OfficeWorkday & Service NowUS Regulations on LOA & AccommodationAnalytical ThinkingMulti Tasking/ Time MgtTeam LeadershipTeaming and CollaborationResult Oriented" Effective Communication(verbal & Non verbal)"Critical ThinkingProblem ManagementRequired to identify, assess, and resolve complex issues/problems within own area of responsibility and operating largely independentlyPrioritize own activities and assist team members as needed in order to meet client deadlines and quality standardsProvide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.Demonstrates knowledge of Leave and Absence processes and related systems to effectively perform responsibilitiesParticipates in cross-functional training and fulfils team backup responsibilitiesResearches and resolves issues related to processing leave transactions in ERP Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsTake responsibilities to own, implement, report process metrics, process risks mitigating actions and controls Understanding the detailed functionality of all tools and applications used for Leave and Absence Administration.Understanding the end to end processes of Leave and Absence Administration including Client Policies, State or any governing body s regulation.Provide expertise on all Service elements of Leave and Absence.Process employee leave requests, which includes verifying eligibility, tracking leave status, and provide support services to employees on leaveEnsuring all SLA requirements are met as agreed with the client.Ensuring FMAL Compliance are METEnsuring all internal measures and compliance are met.Provides day to day operational statistics and escalates any potential/current issues to the Team Lead.Recommend cost - effective, efficient procedural or production alternatives.Ensure that the Team manages their case loads on a day to day basis identifying delays and taking remedial action.Develop and implement training programs to help train new Case AdvisorsUses and maintains process maps and all process documentation identifying inputs, outputs, roles & responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines and send it to the required Stakeholders (Payroll & Benefits Team)Create all communications related to approval, denial, extension and cancellation of leave requests and keep the Stakeholders informed as specified in the Processes.Provide appropriate support processes and ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures. Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities A pharmaceutical HR (Human Resources) job description typically involves a range of responsibilities including recruitment, employee relations, training and development, and ensuring compliance with regulations . Specific tasks may include sourcing and attracting candidates, managing the recruitment process, developing and implementing HR strategies, and fostering a positive work environment. Preferred candidate profile

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are seeking a proactive and experienced HR Executive/ Manager to lead the Human Resources function and align people strategies with business goals. The ideal candidate will have a strong track record in talent acquisition, employee engagement, compliance, and policy implementation, along with a hands-on approach to managing day-to-day HR operations. The HR Manager will be responsible for developing and implementing HR policies, managing the full employee lifecycle, ensuring compliance with statutory requirements, and fostering a positive work environment that supports productivity and professional growth. The role demands exceptional interpersonal skills, strategic thinking, and the ability to handle sensitive matters with confidentiality and tact. Role & responsibilities The role would encompass a variety of responsibilities, including and not necessarily limited to the following points: Talent Acquisition: Develop recruitment strategies, conduct interviews, and onboard talent across departments. Employee Engagement: Plan and implement employee engagement activities, surveys, and retention strategies. Policy & Process Implementation: Draft, update, and enforce HR policies in line with organizational objectives and labor laws. Performance Management: Oversee appraisal cycles, set KPIs, and provide guidance to managers on performance reviews. Training & Development: Identify training needs and coordinate skill development programs. Compliance & Record-Keeping: Maintain statutory compliance (PF, ESIC, Gratuity, Shops & Establishments Act, etc.) and ensure accurate HR records. Conflict Resolution: Address employee grievances, mediate disputes, and promote a harmonious work culture. Payroll Coordination: Work with finance to ensure accurate and timely salary processing. Exit Management: Handle resignations, exit interviews, and full-and-final settlements. HR Analytics & Reporting: Provide regular HR metrics and insights to management for strategic decisions. Preferred candidate profile In order to perform your role well, the following qualities will be required: A minimum of three years of progressive leadership experience in Human Resources positions. Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development. Better than average written and spoken communication skills. Outstanding interpersonal relationship building and employee coaching skills. Excellent organizational management skills. Experience in the administration of benefits and compensation programs and other Human Resources recognition and engagement programs and processes. Ability to practice and coach organization managers in the practice of a high level of confidentiality. Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labour relations, preferred.

Role & responsibilities 1. Human Resource Management: Handle end-to-end recruitment for staff, workers, and contract employees including sourcing, screening, interviews, and onboarding. Maintain employee records, attendance, leave, and shift schedules through HRMS or manual systems. Implement performance appraisal systems (KRA/KPI-based) and support in preparing promotion or increment proposals. Handle employee grievances , counseling, and disciplinary actions in coordination with plant management. Drive training & development programs to enhance productivity and skills for both technical and non-technical staff. Ensure HR policies are communicated and followed across the organization. 2. Statutory Compliance & Payroll: Ensure compliance with labor laws including: Factories Act ESIC, EPF, Bonus Act, Gratuity Contract Labour (Regulation & Abolition) Act Minimum Wages and Payment of Wages Acts Liaise with government departments, labor inspectors, and third-party agencies during audits and inspections. Oversee monthly payroll processing , salary disbursement, statutory deductions, and payslip generation. Maintain and file periodic returns & registers as required under law. 3. General Affairs / Administration: Oversee facility management including housekeeping, security, transport, pantry, and office supplies. Monitor canteen operations, drinking water availability , and hygiene in factory premises. Supervise company asset management , repair & maintenance coordination, and infrastructure needs. Organize company events , festivals, welfare programs, and meetings. Manage vendor relationships for outsourced services such as security, housekeeping, pest control, etc. Preferred candidate profile Automobile industry (preferred) or manufactured company. Over 3 years experience. Korean interpreter candidate

Salary working at level of Level2 and Level3 for site employees ESI / PF Statutory audit records management for Customer audits Employee concerns handling Payroll update Joining formalities related to statutory – ESI / PF and document verifications.

HIRING ALERT: Industrial Relations & Human Resources Manager Role Overview: The Industrial Relations Manager is responsible for fostering positive relationships between management and employees, ensuring compliance with labor laws, and managing union interactions. This role plays a key part in maintaining workplace harmony, resolving disputes, and supporting strategic HR initiatives. Key Responsibilities: Labor Relations & Compliance Ensure adherence to labor laws, regulations, and company policies Interpret and administer collective bargaining agreements Advise management on labor law implications and union negotiations Employee Engagement & Conflict Resolution Address grievances and disputes between employees and management Facilitate resolution of conflicts involving unions, government agencies, or internal teams Conduct investigations into employee misconduct or policy violations Union & Contract Management Act as liaison between labor unions and management Prepare documentation and support management during collective bargaining Monitor compliance with union contracts and labor agreements Policy Development & Implementation Develop and implement industrial relations policies and procedures Conduct training sessions on labor law awareness and workplace conduct Maintain accurate records of IR activities and decisions Strategic HR Support Contribute to workforce planning, performance management, and compensation strategy Support plant-level HR operations including hiring, layoffs, and job analysis Participate in monthly labor-management meetings and policy reviews Required Skills & Competencies: Strong knowledge of labor laws and industrial relations practices Excellent negotiation and conflict resolution skills Ability to build trust and maintain professional relationships Analytical thinking and problem-solving ability Effective communication and documentation skills Familiarity with HRIS and Microsoft Office Suite Being the primary point of contact between the organization, government authorities, and external agencies to ensure compliance with labor laws and smooth resolution of industrial matters. Qualifications: Bachelors or Master’s degree in Human Resources, Industrial Relations, Labor Law, or a related field 3–7 years of experience in industrial relations or plant HR roles Experience in unionized environments preferred Compensation & Benefits: CTC: 4.0 – 5.0 LPA Employment Type: Full-Time, In-Office No Hybrid / WFH available

Recruitment & onboarding of plant staff and workers. Attendance, leave, payroll coordination & HR documentation Statutory compliance: Factory Act, ESI, PF, labour laws Required Candidate profile Employee engagement, grievance handling & welfare activities Contract labour management & coordination with contractors Support training and performance management initiatives

#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, the company enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best company for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. We offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. In your new role you will: Be globally responsible for the design, implementation and continuous improvement of our Talent Acquisition (TA) Applicant Tracking platform within our Global HR Platforms team. You will focus on managing platform demands, ensuring high HR Data Quality, GDPR compliance and audit readiness. Besides, you will closely collaborate with HR, IT, Labor Relations and Business Continuity counterparts in global HR projects and beyond. Interface to other Talent Acquisition Platform and Module owners , ensuring alignment with relevant stakeholders and managing change request to TA applicant tracking platform Coordinate together with other talent acquisition platform and module owners demand management and prioritize demands with key stakeholders in alignment with IT counterpart(s) Set policies and guidelines for the platform to ensure that it operates smoothly and is Global Data Protection Regulation (GDPR) compliant , e.g. manage & monitor data deletion and access concepts Together with other talent acquisition platform and module owners proactively drive decision making on direction and focus topics for the artificial intelligence driven platforms Define and drive actions to improve TA data quality together with HR Data Quality Owner Drive automation and digitalization via TA applicant tracking platform for related processes in close collaboration with Global Service Designer and IT Support and consult in global HR projects related to our TA applicant tracking platform Enable platform stakeholders on platform usage, changes, issues and dependencies Ensure that all platform releases are thoroughly tested and validated before deployment You are best equipped for this task if you have: Customer centricity and an effective HR system landscape is at the heart of your thoughts and actions; you demonstrate excellent communication skills and know how to establish sustainable relations. You are willing to take responsibility while generating value with your ideas and solutions. Moreover, you enjoy working in interdisciplinary teams with multicultural backgrounds. A degree in Human Resources Management, Information Technology, Business Administration, or related fields 3+ years of relevant working experience in a multinational working environment in a similar role Strong communication skills: you master conveying the benefits of technical adjustments to a non-technical savvy audience and are able to translate business (HR) demands into technical requirements Strong stakeholder and expectation management skills Experience working in and managing HR (recruiting) systems , like Umantis Applicant tracking system, SuccessFactors, Eightfold, or similar Innovation, customer centric and problem-solving mindset , combined with hands-on spirit and great planning capabilities Team spirit and knowledge about change management in larger globally operating organizations Excellent English Skills.

#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, the company enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best company for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. We offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. In your new role you will: Be globally responsible for the design, implementation and continuous improvement of our Talent Acquisition (TA) Applicant Tracking platform within our Global HR Platforms team. You will focus on managing platform demands, ensuring high HR Data Quality, GDPR compliance and audit readiness. Besides, you will closely collaborate with HR, IT, Labor Relations and Business Continuity counterparts in global HR projects and beyond. Interface to other Talent Acquisition Platform and Module owners , ensuring alignment with relevant stakeholders and managing change request to TA applicant tracking platform Coordinate together with other talent acquisition platform and module owners demand management and prioritize demands with key stakeholders in alignment with IT counterpart(s) Set policies and guidelines for the platform to ensure that it operates smoothly and is Global Data Protection Regulation (GDPR) compliant , e.g. manage & monitor data deletion and access concepts Together with other talent acquisition platform and module owners proactively drive decision making on direction and focus topics for the artificial intelligence driven platforms Define and drive actions to improve TA data quality together with HR Data Quality Owner Drive automation and digitalization via TA applicant tracking platform for related processes in close collaboration with Global Service Designer and IT Support and consult in global HR projects related to our TA applicant tracking platform Enable platform stakeholders on platform usage, changes, issues and dependencies Ensure that all platform releases are thoroughly tested and validated before deployment You are best equipped for this task if you have: Customer centricity and an effective HR system landscape is at the heart of your thoughts and actions; you demonstrate excellent communication skills and know how to establish sustainable relations. You are willing to take responsibility while generating value with your ideas and solutions. Moreover, you enjoy working in interdisciplinary teams with multicultural backgrounds. A degree in Human Resources Management, Information Technology, Business Administration, or related fields 3+ years of relevant working experience in a multinational working environment in a similar role Strong communication skills: you master conveying the benefits of technical adjustments to a non-technical savvy audience and are able to translate business (HR) demands into technical requirements Strong stakeholder and expectation management skills Experience working in and managing HR (recruiting) systems , like Umantis Applicant tracking system, SuccessFactors, Eightfold, or similar Innovation, customer centric and problem-solving mindset , combined with hands-on spirit and great planning capabilities Team spirit and knowledge about change management in larger globally operating organizations Excellent English Skills.

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Flexible and experience in HR opsExperience in handling Contact CentreExperience on workday and Service now Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Execute HR policies, programs, procedures Knowledge of labor laws, wage regulations, safety standards Managing PF ESIC, resolving conflicts, & implementing engagement initiatives Recruitment, sourcing, screening, interviewing, and hiring top talent.

Your Responsibilities Perform the duties as per rule 9 of the Maharashtra Welfare Officers Rules, 1966. Formulate the welfare strategy for employees. Coordination with other stake holders for executing the welfare activities. Partner with Local Welfare Office for implementation of MLWF schemes and benefits for employees. Drive for Employee Engagement Activities. Liaison with Govt. agencies related HR and Statutory Compliance. Responsible for statutory compliance for onroll and offroll employees in timely manner. Maintenance of compliance records for Audit and Inspections. Identification and execution of CSR projects. Training and Development under POSH and other ADM training program. Management of Canteen and Creche Facilities. Employee communication (in local language) Preferred candidate profile Degree or Diploma in Social Science, recognized by the Maharashtra Government in this behalf. Must have adequate knowledge of Marathi Language Should have enrolled in the list maintained by Chief Inspector of Factories of Maharashtra Must know Marathi Your Future Perspective Room for innovative thinking and growth with the possibility to manage your own career path in a rapidly expanding business. A company culture which promotes continuous learning and diversity. Excellent career opportunities in a world leading nutrition company. ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.

Full-time MBA/MSW with min 10+ years of plant HR experience (2-3 years as a Plant HR Head). Manage HR, IR, and administration, ensuring statutory compliance, and fostering a positive work environment. Reports to the Plant Head and Head HR (HO). Required Candidate profile - Min 10 yrs in a Plant/Unit HR function. - Experience in Plant HR and IR functions. - Statutory, Factory Act, Labor laws. - PMS, Increment. - Contract Labour. - Vendor Audit/ ISO Audit. - MIS

Role & responsibilities 1. Human Resource Management: Handle end-to-end recruitment for staff, workers, and contract employees including sourcing, screening, interviews, and onboarding. Maintain employee records, attendance, leave, and shift schedules through HRMS or manual systems. Implement performance appraisal systems (KRA/KPI-based) and support in preparing promotion or increment proposals. Handle employee grievances , counseling, and disciplinary actions in coordination with plant management. Drive training & development programs to enhance productivity and skills for both technical and non-technical staff. Ensure HR policies are communicated and followed across the organization. 2. Statutory Compliance & Payroll: Ensure compliance with labor laws including: Factories Act ESIC, EPF, Bonus Act, Gratuity Contract Labour (Regulation & Abolition) Act Minimum Wages and Payment of Wages Acts Liaise with government departments, labor inspectors, and third-party agencies during audits and inspections. Oversee monthly payroll processing , salary disbursement, statutory deductions, and payslip generation. Maintain and file periodic returns & registers as required under law. 3. General Affairs / Administration: Oversee facility management including housekeeping, security, transport, pantry, and office supplies. Monitor canteen operations, drinking water availability , and hygiene in factory premises. Supervise company asset management , repair & maintenance coordination, and infrastructure needs. Organize company events , festivals, welfare programs, and meetings. Manage vendor relationships for outsourced services such as security, housekeeping, pest control, etc. 4. Safety, Health & Environment (SHE) Support: Promote a safe and healthy working environment in coordination with EHS or safety officers. Conduct or support fire drills, safety awareness sessions , and incident investigations. Ensure basic first aid kits, fire extinguishers, PPE , and emergency plans are in place. Preferred candidate profile Automobile industry (preferred) or manufactured company. Over 3 years experience. Korean speaking is additional advantage.